Thomas Wright House

Hotels
9.5 (1494 reviews)
High Street Byers Green , Byers Green , gb
+44 1388 664716

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Excellent food
Good value
Cons:
Minor issues with room amenities
Occasional bed discomfort

Categories

Cleanliness
9.35
Generally clean and well-maintained, as mentioned in several reviews.
Service
10
Staff were described as friendly and helpful throughout many reviews.
Location
9.32
Positive mentions regarding quietness and pleasant surroundings.
Room Quality
9.36
Spacious rooms noted, with some minor issues regarding bed comfort.
Amenities
9.31
Facilities like the hot tub and offerings were positively reviewed.
Value for Money
9.34
Many reviews highlighted excellent value for the price.
Food and Beverage
9.3
Breakfast and meals were frequently mentioned as delicious.
Overall Experience
10
Overall satisfaction expressed by guests consistently.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:44

Property Description

Luxurious Accommodation in Byers Green
Featuring free WiFi, a children's playground, and a terrace, Thomas Wright House offers a memorable stay in Byers Green. Indulge in delicious meals at the on-site restaurant and take advantage of the free private parking.

Comfortable Rooms and Entertainment
Relax in the cozy seating area of select units while enjoying entertainment on the flat-screen TV. Unwind and rejuvenate at the beauty salon offering a variety of treatments for a pampering experience.

Convenient Location and Nearby Attractions
Located just 31 km from Newcastle upon Tyne and 10 km from Durham, Thomas Wright House is ideally situated for exploring the region. Don't miss out on the convenience of being only 38 km away from Newcastle International Airport.

Book your stay at Thomas Wright House for a delightful and relaxing experience.

Important information:

When traveling with pets, please note that an extra charge of £15 per pet, per stay applies. Please note that a maximum of 2 dogs is allowed in the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

9.5
Based on 1494 reviews
Cleanliness: 9.35
Service: 10
Location: 9.32
Room Quality: 9.36
Amenities: 9.31
Value for Money: 9.34
Food and Beverage: 9.3
Overall Experience: 10
F
Frank • solo_traveller • gb
10
My stay was excellent
Pros:

I liked everything about this property , the room , facilities , food , and the Staff are fabulous

Cons:

There was not one thing I could fault this property for on

2026-08-27 • via Nuitee
B
Bryant • solo_traveller • gb
10
Well looked after
Pros:

Very home like

Cons:

All great

2026-08-26 • via Nuitee
A
Abbey • couple • gb
10
Brilliant place, lovely staff very helpful will definitely make a return with my partner
Pros:

Breakfast was absolutely beautiful, fresh and tasty.

Cons:

Absolutely nothing

2026-08-25 • via Nuitee
G
Gareth • solo_traveller • gb
10
2026-08-24 • via Nuitee
L
Lucy • solo_traveller • gb
10
Pros:

Clean room, comfy bed, good food. Close to Kynren.

2026-08-24 • via Nuitee
J
John • solo_traveller • gb
10
Pros:

Food was amazing, staff very friendly, room was perfect

2026-08-22 • via Nuitee
T
Tony • family_with_children • gb
7
Disappointing
Pros:

Extremely well maintained, and possibly the cleanest hotel I've ever stayed in, even after we had used the room (the cleaners did an outstanding job). The rooms were relatively spacious. Plenty of parking. Very good breakfast, made to order each day, with good quality ingredients.

Cons:

The biggest difficulty is that there is no-one in attendance outside specific hours. There is someone on-call, but that became a problem. We managed to leave our keycard in the room (you really need to be given two, but we only got one), so we called to ask someone to let us in. That led to a rather confusing conversation, where the person seemed to struggle to understand the problem, but at the end they seemed to say they were on their way. That's fine, and our fault for forgetting the card. But after half an hour of standing in the hall with no-one coming, we called again. Another odd conversation, where after explaining again that we couldn't get into the room, we were asked "What are you looking for?" - as though it wasn't clear we were looking to get into our room. Finally we got an explicit statement that she would come to let us in, and within a few minutes there she was - and then it became clear what the problem was, as she was very friendly but also very strongly "under the influence" of alcohol. Ultimately, that's a big problem. Relying on people being on-call is fine, but they need to be reliably available - we shouldn't have been stuck outside our room for nearly an hour because the person supposed to be available, potentially for emergencies, decided to have a night drinking. To be clear, other than that, everyone we met was professional and helpful, so this was a specific experience, but if we had genuinely had an emergency it could really have been a problem, rather than just a major inconvenience.

Beyond that, the "spa" room was spacious, but difficult to use because of the heat. There is a window, but only the top portion of it opens, and whenever the spa was used, or the shower, the room would be unpleasantly hot for hours afterwards, even with two fans running.

Overall, it's a nice hotel, but there are issues that need to be addressed.

2026-08-22 • via Nuitee
R
Rebecca • solo_traveller • gb
10
Such a lovely place to visit
Pros:

Really lovely place,
Staff are so nice and friendly
Only stayed the 1 night but will definitely be back
Evening meal was amazing
Breakfast lovely, loads of options

Cons:

Nothing

2026-08-22 • via Nuitee
C
Christine • couple • gb
10
Would recommend
Pros:

Immaculate in all rooms and facilities

Cons:

Modern fresh and friendly

2026-08-21 • via Nuitee
L
Lesley • couple • gb
10
Great place to stay
Pros:

Lovely staff
Room very comfortable and clean
Breakfast exceptional!
Great value for money

2026-08-19 • via Nuitee
P
paul • couple • gb
10
Excellent definitely be back to you
Pros:

Hot tub room

Cons:

People very friendly loverly breakfast

2026-08-19 • via Nuitee
J
John • couple • gb
10
2026-08-18 • via Nuitee
P
Patrick • couple • gb
10
Really good and comfortable establishment.
Pros:

Lovely and clean room and facilities. Staff were so friendly and helpful allowing myself to check in early and get changed for wedding nearby. Couldn’t have been happier with my stay.

2026-08-17 • via Nuitee
D
Deborah • couple • gb
10
From the moment we arrived after a grueling drive, the team wrapped us in the warmest hospitality, creating an absolutel
Pros:

I have stayed at the Thomas Wright House before with my husband, and because it left such a lovely impression, I knew it was the only place to book for a special weekend away with my dear friend. We have just finished a two-night stay, and "amazing" doesn't even begin to cover how truly wonderful it was. From the bottom of our hearts, thank you to the entire team for making our break so deeply memorable and comfortable.We arrived late on Friday afternoon, feeling utterly shattered after a grueling three-hour-plus drive up from Staffordshire. The moment we stepped inside, the exhaustion melted away. The team immediately wrapped us in the warmest hospitality, offering us drinks and letting us decompress in their gorgeous garden. Sitting outside, looking over the rolling hills and beautiful, peaceful landscape, was exactly what our souls needed after that long drive.
Our room—the Tucana room—was an absolute sanctuary. It was spotlessly clean, amazingly comfortable, and filled with so much thoughtful attention to detail. It had absolutely everything you could ever think of or need.But the food—my goodness, the food! We had a reservation in the restaurant on Friday evening, and it was quite simply some of the best food I have ever eaten in any guest house or restaurant. Everything was freshly made, perfectly cooked, beautifully presented, and the portion sizes were incredibly generous. You can tell that the chef genuinely cares about every single thing that is plated up. It is pure talent and passion on a plate. Breakfast the next morning was equally spectacular, with decent, high-quality homemade food that set us up perfectly for the day.What truly makes this place the absolute gem that it is, is the people. The staff are nothing short of angels. They are so genuinely friendly and could not do enough to ensure we were happy. They took the time to talk to us about the stunning local area.

Cons:

Nothing i can say I didn’t like

2026-08-16 • via Nuitee
S
Susan McClure • solo_traveller • gb
10
A lovely little country hotel
Pros:

I was made very welcome from the moment I arrived and I enjoyed talking with the people at reception. I liked the room and the bed was comfortable. I appreciated having a large fan on a stand for the hot weather, and the fact that the window had manoeuvrable shutters inside, so that I could keep the sun off in the middle of the day. The house itself is very interesting. The breakfasts were excellent, and the staff helpful and friendly. I enjoyed taking my time over breakfast, as each day I then drove to the next village (Middlestone Moor) to help my friend with her unpacking, as she has moved house recently. The drive from hotel to my friend's house was through beautiful rural landscape. And the hotel's parking is plentiful and convenient.

The hotel is within a short drive of Bishop Auckland and Durham, which I include in my photos.
Altogether a pleasant and enjoyable stay!

Cons:

I was mildly troubled by the steepness of the stairs, but nothing really qualified as "not liking" it.

2026-08-15 • via Nuitee
J
John • solo_traveller • gb
10
I stayed 3nights where I was welcomed back. Every person who works there are friendly and helpful.
Pros:

The property is in an excellent location for what I require if for.

2026-08-14 • via Nuitee
P
Phillip • solo_traveller • gb
10
Great stay. Don't let the exterior put you off
Pros:

So very welcoming. Lovely staff and food. Well furnished modern rooms

Cons:

From the outside I wasn't sure. Car park unmade and the bottom half of the exterior of the pub at the front spoils the overall look. First impressions were completely wrong based on the outside appearance. We had a great stay.

2026-08-13 • via Nuitee
V
Vincenza • couple • it
10
2026-08-11 • via Nuitee
J
Joshua • couple • gb
10
I requested early check in due to attending a wedding nearby and the staff couldn’t have been more accompanying! Great s
Pros:

Good location, friendly staff. Spacious rooms and good breakfast.

2026-08-10 • via Nuitee
S
Sharon • extended_group • gb
10
Very happy excellent food & hospitality would highly recommend.
Pros:

Very friendly staff and exceptional food & value.

2026-08-10 • via Nuitee