Candeo Hotels Hiroshima Hatchobori

Hotels
Candeo Hotels
8.4 (4384 reviews)
Naka-ku Hatchobori 14-1 , Hiroshima , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good amenities
Cons:
Breakfast area too small
Bathroom layout concerns

Categories

Cleanliness
8.49
部屋がきれい。Specific sentiment expressing cleanliness.
Service
8.96
スタッフの方が丁寧で、サービスに関するポジティブな意見が多数あった。
Location
9
Great location mentioned in multiple reviews, easy access to transport and attractions.
Room Quality
7.95
Room size was mentioned positively, but some concerns about bathroom layout, a common design issue in Japan.
Amenities
7.98
Amenities like spa were appreciated, but some limitations with breakfast area noted.
Value for Money
8.44
Overall experience indicated good value relative to hotel standards.
Food and Beverage
7.99
Breakfast had mixed reviews; some liked it while others found it lacking.
Overall Experience
8.36
Positive experiences were shared although with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:22

Property Description

Central Location
Located in the heart of Hiroshima, Candeo Hotels Hiroshima Hatchobori offers easy access to popular attractions such as the Atomic Bomb Dome, Hiroshima Peace Memorial Park, and Hiroshima Museum of Arts.

Relaxation and Convenience
Guests can unwind in the sauna or seek assistance from the 24-hour front desk. Start your day right with a delicious continental breakfast served every morning at the hotel.

Nearby Landmarks
Explore nearby landmarks like Hiroshima Green Arena and Hiroshima Castle, both within walking distance from the hotel. With Hiroshima Airport just 42 km away, your journey to comfort and convenience begins here at Candeo Hotels Hiroshima Hatchobori.

Important information:

Please note that breakfast for children staying in an existing bed are not included in rates with breakfast.


- Breakfast can be provided for free upon request for children 5 years and younger.
- Breakfast can be provided for additional cost upon request to children 6-12 years of age.
- Amenities such as blankets and pillows are not provided.

Please note that only 1 child is accepted in Double Rooms and Queen Rooms.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HIJ

Location

Guest Reviews

8.4
Based on 4384 reviews
Cleanliness: 8.49
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.36
F
Frauke solo_traveller de
8
Pros:

Tolle Lage, schönes Onsen

Cons:

Zimmer sauber aber zu dritt sehr klein

2026-08-28 via Nuitee
M
Mayu family_with_children jp
10
2026-08-28 via Nuitee
J
JIHA extended_group kr
10
Pros:

목욕탕이 너무 좋아요. 노천탕이랑 사우나도 있어서 밤에 피로풀기 좋았어요.

Cons:

목욕탕 씻는 곳이 좀 적어서 붐비는 시간엔 씻기가 어려웠어요.

2026-08-28 via Nuitee
R
Rui family_with_children pt
8
Pros:

location

Cons:

no cheese in the breakfast

2026-08-28 via Nuitee
タカシ family_with_children jp
9
2026-08-27 via Nuitee
J
julie solo_traveller fr
9
2026-08-27 via Nuitee
C
Chiara couple it
4
2026-08-27 via Nuitee
M
Michael family_with_children de
8
Pros:

Zentrale Lage
Gutes Frühstücksbuffet

2026-08-27 via Nuitee
秀人 solo_traveller jp
8
良かった。
Pros:

大浴場&露天風呂が良かった。

Cons:

特になし

2026-08-26 via Nuitee
S
Skylar solo_traveller jp
1
Stay at a larger chain foreigner friendly hotel.
Pros:

Room is adequate, location is not great, customer service is terrible.

Cons:

This hotel takes advantage of non Japanese people. I booked a room for two nights, and due to travel delays, could only stay for one night. I checked in on the second night, with lodging at a different property and location arranged for the third night. My return flight was canceled because of a typhoon, so I asked if I could move the night I paid for to a fourth night because I was stranded in Hiroshima. I was told that this was not a problem, and I could come back with no issue since I paid for two nights. I even confirmed this when I checked out the following morning. One of the individuals that helped me to check in on the first day, was also present when I checked in for my second stay. He made eye contact with me, then looked away and allowed the second person with no background information check me in. The second person barely spoke to me, exchanged information with the original person that spoke to me in Japanese, then ignored me all together. The person who checked me in the first day then informed me that the information I was originally given was incorrect, they would not give me a refund for the night that I did not stay here, and I had to pay for an additional night. This was a huge red flag, because he was there when I checked in the first night, was fully aware of the conversation, and expected my return. I was the only non Japanese speaker in the lobby at the time. If I had been told that I would have to eat the cost of the night that I did not use when I checked in the first night, I would have found lodging closer to the airport. Even if it was a mistake, this was the hotel’s mistake and not mine. I feel dismissed and discriminated against. If you are not Japanese or Japanese speaking, I would not recommend this hotel. The complete 180 and dismissive behavior was offensive. It put a dark cloud over an otherwise pleasant experience. If you want to enjoy Hiroshima, and have limited experience in Japan/Japanese culture stay some where else.

2026-08-26 via Nuitee
J
Jeroen solo_traveller nl
9
Citytrip Hirosjima
Pros:

Nice clean room with little sofa. Lovely view from lobby and beautifull free spa on top of building. 15 min walk to all the main sights.

Cons:

-Airco could not go lower then 22

2026-08-25 via Nuitee
淑華 couple tw
8
2026-08-25 via Nuitee
I
IOANNIS family_with_children gb
10
2026-08-25 via Nuitee
P
Philippe family_with_children fr
7
Pros:

Near the Hiroshima memorial (by walk)

Cons:

It was quite warm in room despite the AC.

2026-08-24 via Nuitee
T
TAKANO extended_group jp
8
2026-08-24 via Nuitee
S
Shuka couple jp
10
Pros:

入った瞬間とてもいい匂いでした。
とりあえず本当にどこもかしこも綺麗。
テレビはYouTubeとかも見れる。

2026-08-23 via Nuitee
N
Nicole couple us
9
Pros:

Great location for being near all the major sites! Near transportation which was a plus.

2026-08-22 via Nuitee
P
pascal solo_traveller fr
8
Très bon hôtel et bien situé
Pros:

Emplacement et équipements, très grand choix de petit déjeuner

Cons:

Chambre petite, bien pour une ou 2 nuits

2026-08-22 via Nuitee
T
thomas couple us
9
good stay---great location
2026-08-22 via Nuitee
K
Kakinuma solo_traveller jp
8
お得感がある滞在
Pros:

匂いも含めて綺麗です。

Cons:

エレベーターの数が足りないと感じる。
なかなか来ないなと感じることが多い。

2026-08-21 via Nuitee