Hotel Refugio da Montanha - 900m da Rua Coberta

Hotels
9.8 (1324 reviews)
Rua Leopoldo Rosenfeld, 150 , Gramado , br

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Varied breakfast
Cons:
Elevator issues
Cleanliness concerns
Maintenance problems

Categories

Cleanliness
8.9
Several comments indicated issues with cleanliness and maintenance, affecting overall sentiment.
Service
10
Most reviews praised the staff for their attentiveness and helpfulness.
Location
9.9
Multiple reviews highlighted the hotel's good location, near the center but away from the noise.
Room Quality
9.9
Many reviews mentioned comfortable rooms and good sizes, though some noted maintenance issues.
Amenities
9.9
Reviews reflected satisfaction with the amenities provided, except for the elevator issues.
Value for Money
9.9
Guests felt they received good value based on the quality of the experience overall.
Food and Beverage
9.9
The breakfast received positive feedback, though some indicated that improvements were needed.
Overall Experience
10
The overwhelming sentiment across reviews is positive, with an inclination to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:07

Property Description

Luxurious Accommodation
Hotel Refugio da Montanha in Gramado offers pet-friendly rooms with free WiFi and a sun terrace. All rooms feature heating, soundproofing, a flat-screen TV, and a minibar. Upgrade to superior categories for a spa bath or hot tub for added luxury.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, room service, valet parking, and even a hairdresser on-site. Free private parking is available for all guests, ensuring a hassle-free stay.

Prime Location
Located near Mini Mundo and Black Lake Park, Hotel Refugio da Montanha is the perfect base for exploring Gramado. With Salgado Filho Airport just 120 km away, your journey to comfort and relaxation begins as soon as you land.

Book now for an unforgettable stay at Hotel Refugio da Montanha!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 1324 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
S
Soraya • solo_traveller • br
10
2026-07-03 • via Nuitee
C
Camila • family_with_children • br
9
Gostei muito, me surpreendeu
Pros:

Minha experiência foi excelente. Fiquei muito satisfeita com o atendimento, que se destacou pela cordialidade, educação e atenção de toda a equipe. A hospitalidade e o cuidado com os hóspedes fizeram toda a diferença, e, sem dúvida, há uma grande possibilidade de eu me hospedar novamente.

Cons:

eu não gostei de uma coisa no primeiro de que chegamos ao hotel a internet estava pessima e não saimos daí ficamos refem do 4G que não estava funcionando bem, ma no dia seguinte o problema foi solucionado.

2026-07-02 • via Nuitee
I
Isabella • couple • br
10
2026-07-01 • via Nuitee
S
Sabrina • couple • br
10
2026-06-30 • via Nuitee
E
Elcio • extended_group • br
8
Pros:

No aquecimento tive que pedir para ligar alegaram que era o o andar inteiro mais no último dia não ligaram alegaram problema com o fornecedor

2026-06-30 • via Nuitee
M
Maiana • extended_group • br
10
Pros:

O quarto é excelente, confortável e bem aquecido para os dias de inverno. Café da manhã muito bom!

2026-06-29 • via Nuitee
A
Andréia • couple • br
10
2026-06-29 • via Nuitee
S
Silvio C. Arend • solo_traveller • br
9
2026-06-28 • via Nuitee
F
Fabrício • solo_traveller • br
10
2026-06-28 • via Nuitee
M
Mara Liane • extended_group • br
10
2026-06-27 • via Nuitee
E
Elisa • family_with_children • br
10
2026-06-26 • via Nuitee
S
Samanta Macedo • solo_traveller • br
10
Pros:

Hotel muito bom. Funcionários prestativos e muito simpáticos. Café da manhã com bastante variedade. Quarto com ótimo tamanho, chuveiro bom, cama boa. Tem um restaurante no hotel, o que facilita caso queira jantar no próprio hotel. Adoramos!

2026-06-25 • via Nuitee
C
Cassiano • couple • br
10
Pros:

Ótimo café da manhã, quarto limpo e muito confortável, funcionários simpáticos e receptivos, sempre dispostos a ajudar

2026-06-25 • via Nuitee
M
Marcia Canei Vedovelli • couple • br
9
2026-06-23 • via Nuitee
S
Sandra • solo_traveller • br
10
Excelente
Pros:

Hotel maravilhoso, ótima localização, café da manhã maravilhoso , funcionários muito educados , conserteza voltarei .

Cons:

Não tenho de que reclamar ,tudo nota 10.

2026-06-22 • via Nuitee
A
Ana Cláudia • family_with_children • br
10
2026-06-22 • via Nuitee
G
Geovana • solo_traveller • br
9
Pros:

A cordialidade dos funcionários, os mimos e o aconchego do hotel

2026-06-22 • via Nuitee
G
Gilberto • couple • br
9
Inesquecível
Pros:

Atendimento
Conforto

Cons:

Café da manhã deixou a desejar.
Tapioca muito abaixo da qualidade do hotel.
Melhor nao servir.

2026-06-21 • via Nuitee
L
Lemes Mora • couple • br
10
2026-06-21 • via Nuitee
M
Maria Helena • couple • br
10
Minha estadia foi muito agradável, com certeza recomento o hotel e pretendo voltar futuramente.
Pros:

O atendimento e presteza de todos os funcionários foi excelente, sem dúvidas o ponto alto da estadia foi o atendimento da equipe.

Cons:

A localização é um pouco mais afastada do centro do que eu esperava.

2026-06-18 • via Nuitee