GuestHouse University by LR - self check in

Hotels
7.3 (1373 reviews)
23 Via Madonnetta , Lugano , ch

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Family rooms
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Self check-in system
Cons:
Odor issues
Insufficient amenities
Comfort of beds

Categories

Cleanliness
6.51
Several comments note cleanliness; however, a concerning odor was reported which negatively affects the rating.
Service
8.48
The service is generally reported as good, with positive comments on responsiveness and check-in process.
Location
8.02
Location is frequently praised for its convenience and access to local amenities.
Room Quality
6.97
Rooms are described as clean and spacious, but issues like uncomfortable beds and cold rooms were noted.
Amenities
6
Lack of basic kitchen items and a television was mentioned, impacting the overall rating for amenities.
Value for Money
7.96
Value is appreciated in relation to location and price, though the facilities could improve.
Food and Beverage
7.01
No specific mentions about food and beverage services; therefore, rated based on average expectations.
Overall Experience
7.48
Mixed feelings expressed, with a reasonable overall stay but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:13

Property Description

Luxurious Accommodations
The GuestHouse University by LR offers spacious family rooms with modern amenities, including fully equipped kitchenettes and private bathrooms. Enjoy the comfort of a seating area and the convenience of free WiFi during your stay.

Convenient Location
Situated less than 1 km from Exhibition Center Lugano, our aparthotel provides easy access to nearby attractions such as Lugano Station and Swiss Miniatur. With a private entrance for guests, you can experience a seamless check-in process and explore the city with ease.

Fitness Center and City Views
Stay active during your trip with our on-site fitness center while enjoying stunning views of the city. Selected rooms even feature a terrace for you to unwind and take in the picturesque surroundings.

Experience the perfect blend of comfort and convenience at GuestHouse University by LR - self check in. Book now for an unforgettable stay in Lugano.

Important information:

Please note when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 1373 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.02
Room Quality: 6.97
Amenities: 6
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 7.48
H
Hugo couple br
8
2026-05-30 via Nuitee
M
Marie-Agnès solo_traveller fr
9
Belle découverte
Pros:

L’emplacement parfait proche du centre, l’équipement idéal. Génial pour quelques nuits

Cons:

Difficulté à comprendre le système de distribution des clés en ne parlant pas italien ou anglais

2026-05-30 via Nuitee
A
Aurora couple it
10
Pros:

Molto pulito e posizione molto centrale e comoda

Cons:

Davvero tantissimo caldo! Anche di notte.. un ventilatore nelle stanze visto l’inizio dell’estate per me sarebbe utile :)
Un po difficile parcheggiare ma con un po di pazienza si trova nelle vie laterali

2026-05-30 via Nuitee
Y
Yba solo_traveller de
10
2026-05-29 via Nuitee
A
Aniket solo_traveller in
10
2026-05-29 via Nuitee
I
Ivan couple lu
5
2026-05-29 via Nuitee
M
Massimo solo_traveller it
8
2026-05-28 via Nuitee
C
CARMEN MARIANA couple ro
9
Camera destul de mare, pat confortabil, balcon... Mulțumitor, recomand.
Pros:

Locația foarte bună, la 10-15 minute de faleza și centru, de mers pe jos. La 15 minute de LIDL, mers pe jos.

Cons:

La dus nu exista suport pentru gelul de dus.... Iar plita electrica nu funcționa....
Restul foarte OK.

2026-05-27 via Nuitee
S
SN solo_traveller de
7
2026-05-25 via Nuitee
R
Ruck solo_traveller ch
7
Pros:

Sehr hübsche, saubere, komfortable Ausstattung, mit allem, was man für eine Nacht braucht.

Cons:

Dusche hat keine Tür oder Vorhang zum schließen, das Wasser läuft ins Bad.
Nachttischlampe war defekt.

2026-05-22 via Nuitee
M
Mohammed couple ly
8
2026-05-21 via Nuitee
R
Rodney solo_traveller gb
9
Ideal spot when visiting Lugano
Pros:

Comfortable bed. Good shower.

Cons:

Complicated check in procedure

2026-05-21 via Nuitee
O
Octavalo solo_traveller it
7
Pros:

La posizione

Cons:

Secondo piano senza ascensore

2026-05-21 via Nuitee
F
Florin solo_traveller it
7
Pros:

Semplice

Cons:

Pulizia

2026-05-21 via Nuitee
F
Firm solo_traveller it
6
Pros:

Posizione

Cons:

Pulizia bagno

2026-05-21 via Nuitee
C
Corentin solo_traveller de
7
Pros:

C’est pas le luxe mais ça fait l’affaire

2026-05-20 via Nuitee
B
Bianca solo_traveller de
10
2026-05-20 via Nuitee
M
Mohamed solo_traveller it
10
2026-05-19 via Nuitee
T
Tania solo_traveller ch
9
Opción cómoda y económica
Pros:

Hay secador de pelo, el check in es sencillo y las instrucciones están muy bien explicadas. Las toallas son gorditas y blanditas.

Cons:

La puerta de la ducha no cierra bien. Cada vez que alguien entra en el edificio, la puerta de la habitación vibra como si estuvieran intentando forzarla. No hay televisión.

2026-05-18 via Nuitee
M
Mostafa solo_traveller lb
9
Pros:

La vista e il balconcino sono belli

2026-05-18 via Nuitee