The GrandWest Arashiyama

Hotels
9.6 (727 reviews)
Nishikyo-ku Arashiyama Kamikaidocho 48 , Kyoto , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
No elevator
Limited dining space

Categories

Cleanliness
9.41
The hotel was described as clean and tidy.
Service
9.99
Staff were friendly and helpful, with positive mentions across multiple reviews.
Location
9.42
Great location close to tourist attractions, despite some mentioning distance.
Room Quality
9.87
Rooms were spacious and comfortable, with several positive mentions.
Amenities
9.4
Amenities such as a rooftop terrace and breakfast were praised.
Value for Money
9.36
Good value considering the overall experience indicated by the reviews.
Food and Beverage
9.41
Breakfast and coffee service received positive feedback.
Overall Experience
9.98
Guests had a fantastic time with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:52

Property Description

Luxurious Accommodation in Kyoto

The GrandWest Arashiyama is a luxurious hotel conveniently located just a 5-minute walk from Hankyu Arashiyama Station. Offering spacious accommodation, this property is perfect for travelers looking to explore Kyoto. The rooms feature modern amenities including a flat-screen TV, fridge, and kettle. Some units even come with a fully equipped kitchen for added convenience. Guests can also enjoy complimentary coffee, tea, and water at the lobby.

Nearby Attractions

Explore the beauty of Kyoto with ease as The GrandWest Arashiyama is located within walking distance to Togetsu-kyo Bridge, Katsura Imperial Villa, and Tenryu-ji Temple. Don't miss the opportunity to visit Matsuo-taisha shrine and easily access JR Kyoto Station for further adventures.

Convenient Accessibility

With Osaka Itami Airport just a 60-minute drive away and Kansai International Airport 90 minutes by car, reaching The GrandWest Arashiyama is hassle-free. Book your stay now and experience luxury and convenience in Kyoto.

Important information:

Please contact the property directly to reserve parking at the property. Contact details can be found in the booking confirmation.

The front desk is open between 07:00-22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for ¥2,800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 727 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.42
Room Quality: 9.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
R
Rosanna solo_traveller au
9
Kid friendly, lovely spacious rooms with super comfortable beds
Pros:

Beautiful, spacious, comfortable rooms and very family friendly giving us blocks and a kids room for breakfast so they can play. Lovely staff and close to the various bamboo forests & Buddhist temples.

Cons:

A bit far from central areas but you can get 2 trains

2026-05-30 via Nuitee
L
Lieve couple us
10
Wonderful place to stay in Arashiyama.
Pros:

A beautiful, huge room. Very friendly staff and a warm inviting lobby. Location with a lot of sightseeing and restaurants close by.

2026-05-28 via Nuitee
M
Misa family_with_children us
9
Wonderful
Pros:

- Staff
- child friendly

Cons:

- no elevator

2026-05-28 via Nuitee
P
Paul solo_traveller au
7
A miss for us
Pros:

The room was large and it was within an easy walk to the bamboo forest. The staff were friendly. Good to have a coffee machine in the lobby.

Cons:

Location...this was my own fault for not checking how far out of the city and far away it is from other main attractions in kyoto. The furnishings in the room need a big rethink...we had a Junior Suite which had two enormous super king beds on the floor (not futons) but only a tiny children's size table to eat at, and a lounge that was small and not at all comfortable, no coffee table. If you had more than two people this room would not be suitable. All the windows are covered so you cant see outside..made me feel shut in!! The cooking facilities are a microwave and one hot plate and zero preparation space...you wont be cooking meals here, more reheating at best. With better furnishings this room would be hugely improved!

2026-05-28 via Nuitee
D
Diane family_with_children us
10
2026-05-24 via Nuitee
O
Olga extended_group ru
7
Pros:

Приятный персонал, вкусные завтраки, чистая и удобная ванная и туалет.

Cons:

Недоделанность отделки номера - бетонные потолки и стены. Нет никакой тумбочки у входа, приходилось все складывать на полу - ключи, сумки. Нет в номере тарелок и приборов.

2026-05-21 via Nuitee
T
Toni family_with_children au
10
Pros:

Location was perfect quiet and walking distance to everything. The staff were amazing. Don't miss the lovely roof top for the views and cute little teepee. Parking was close and free.

2026-05-20 via Nuitee
E
Etienne family_with_children ch
9
We had a fantastic time. Our children loved the huge space, the futon beds and the breakfast.
Pros:

Big, convenient room. Our children loved it! The staff were very friendly and kind.

Cons:

A bit noisy (road noise)

2026-05-20 via Nuitee
K
Kristen solo_traveller au
10
2026-05-19 via Nuitee
J
JIN HEE family_with_children kr
10
정말 세심한 숙소
Pros:

숙소 시설도 좋고 직원분들도 친절합니다
아이 침구 준비해달라고 했을 뿐인데 아기샴푸부터 장난감까지 세심하게 준비해주셨습니다

Cons:

엘레베이터가 없는 점이 아쉽습니다. 주차장은 걸어서 3분 거리의 외부주차장을 사용합니다 (무료)

2026-05-18 via Nuitee
Z
Zeynep couple nl
5
2026-05-17 via Nuitee
N
Nils couple de
9
2026-05-16 via Nuitee
M
Michelle solo_traveller us
9
Pros:

Great, attentive staff and a wonderful location right near the Arashiyama monkey park and Togetsukyo bridge. (For vegans, also right near Musubi Sweets Factory, which was fantastic.) A nice mix of traditional style and modern conveniences.

Cons:

It's a little far from the Saga-Arashiyama station - plan to take a taxi.

2026-05-15 via Nuitee
K
kim family_with_children kr
9
5월의 아라시야마 여행
Pros:

위치도 좋았고 식사도 맛있었습니다.

Cons:

계단이 가파른데 엘리베이트가 없다. 옥상개방시간이 짧다.

2026-05-14 via Nuitee
山本 family_with_children jp
10
ホスピタリティが高い宿
Pros:

子供に優しかったです!
スタッフは愛想いいですし、子供へのアメニティも充実。
部屋にはブロックも用意されていました!

Cons:

ありません!

2026-05-11 via Nuitee
L
Lakovsky family_with_children il
10
Pros:

Very very nice staff, they helped me with laundry. Nice near by restaurant.

Cons:

Parking is a bit of a walk from the hotel.

2026-05-08 via Nuitee
R
Rand couple gb
10
Lovely, restful stay in great surroundings
Pros:

The property was ideally situated for local amenities and attractions. Staff were very friendly and helpful. The room was very spacious, clean and well equipped. Would definitely return.

2026-05-08 via Nuitee
K
Kanako solo_traveller jp
8
Pros:

お部屋が綺麗で過ごしやすく。
スタッフの方も丁寧。
観光場所も交通機関も詳しく教えてくれました。

2026-05-07 via Nuitee
米田 family_with_children jp
10
最&高
Pros:

スタッフの対応が素晴らしかったです

2026-05-06 via Nuitee
D
daisuke family_with_children jp
10
2026-05-06 via Nuitee