The GrandWest Arashiyama

Hotels
9.6 (741 reviews)
Nishikyo-ku Arashiyama Kamikaidocho 48 , Kyoto , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
No elevator
Limited dining space

Categories

Cleanliness
9.41
The hotel was described as clean and tidy.
Service
9.99
Staff were friendly and helpful, with positive mentions across multiple reviews.
Location
9.42
Great location close to tourist attractions, despite some mentioning distance.
Room Quality
9.87
Rooms were spacious and comfortable, with several positive mentions.
Amenities
9.4
Amenities such as a rooftop terrace and breakfast were praised.
Value for Money
9.36
Good value considering the overall experience indicated by the reviews.
Food and Beverage
9.41
Breakfast and coffee service received positive feedback.
Overall Experience
9.98
Guests had a fantastic time with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:52

Property Description

Luxurious Accommodation in Kyoto

The GrandWest Arashiyama is a luxurious hotel conveniently located just a 5-minute walk from Hankyu Arashiyama Station. Offering spacious accommodation, this property is perfect for travelers looking to explore Kyoto. The rooms feature modern amenities including a flat-screen TV, fridge, and kettle. Some units even come with a fully equipped kitchen for added convenience. Guests can also enjoy complimentary coffee, tea, and water at the lobby.

Nearby Attractions

Explore the beauty of Kyoto with ease as The GrandWest Arashiyama is located within walking distance to Togetsu-kyo Bridge, Katsura Imperial Villa, and Tenryu-ji Temple. Don't miss the opportunity to visit Matsuo-taisha shrine and easily access JR Kyoto Station for further adventures.

Convenient Accessibility

With Osaka Itami Airport just a 60-minute drive away and Kansai International Airport 90 minutes by car, reaching The GrandWest Arashiyama is hassle-free. Book your stay now and experience luxury and convenience in Kyoto.

Important information:

Please contact the property directly to reserve parking at the property. Contact details can be found in the booking confirmation.

The front desk is open between 07:00-22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for ¥2,800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 741 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.42
Room Quality: 9.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
F
FABIO86BCN solo_traveller it
9
2026-06-20 via Nuitee
A
Alexa extended_group au
10
The staff were really helpful and friendly. The rooms are very spacious and clean. I would definitely stay here again.
2026-06-19 via Nuitee
K
Kathryn family_with_children us
10
Absolutely excellent - highly recommend staying here!
Pros:

The location was fantastic; walk to Ichitani Munataka-Jinja shrine, Horin-ji temple, Arashiyama monkey park, restaurants, bamboo forest. The junior suite was the definition of simple luxury. Excellent for our family of 4. We opted for the included breakfast which was delicious. Staff were kind and incredibly helpful.

2026-06-17 via Nuitee
G
Gregor extended_group at
10
Pros:

Sehr schöne Wohnung, großzügig, hell, freundlich und sehr engagierte und hilfsbereite Mitarbeiter!

2026-06-13 via Nuitee
M
Moe family_with_children jp
7
2026-06-10 via Nuitee
N
Nicole solo_traveller au
10
2026-06-09 via Nuitee
D
Dimple family_with_children ca
9
A Wonderful Experience.
Pros:

The hotel was great. The staff was friendly and helpful when we had questions. There was free water, coffee, and hot chocolate in the reception area.

The room was amazing and there was a handwritten note welcoming us, which was a nice touch. The room was big and clean. The bathroom was big and spacious and there was a full bathtub to have a bath. The toiletries were top notch- from Public Organic. We all enjoyed using them because the aromatherapy helped with relaxation.

The beds and futons were very comfortable and we all slept well.

The hotel provided breakfast, but we did not try it. However, we had friends that stayed there at the same time as us and had breakfast- they said it was very good.

There were only two downsides. First, there is is not a comfortable seating area where you can sit and watch TV. The room needs a small couch or comfortable chairs to sit in to relax. Second, the hotel is located in the Arashiyama area. Because it's not a central area, it took a lot more time to get around Kyoto. This being said, I would not hesitate to stay here again! If you want a nice quiet place to stay, don't hesitate to book this place.

Cons:

There was no comfortable place to sit and relax while watching TV.

2026-06-09 via Nuitee
E
Emma family_with_children au
10
Great place to stay with families
Pros:

We stayed in a family apartment which was huge. Fantastic staff, comfy beds, good location.

Cons:

No complaints.

2026-06-04 via Nuitee
K
Karin extended_group jp
10
よかった!
Pros:

お部屋が値段の割にかなり広くてよかったです!タオルの追加サービスなどもあり助かりました。
誕生日の人へのケーキも美味しかったです!

Cons:

特になし

2026-06-02 via Nuitee
Y
yadong couple jp
8
2026-05-31 via Nuitee
Y
yadong solo_traveller jp
8
2026-05-31 via Nuitee
S
Shauna solo_traveller au
9
Lovely home away from home in West Kyoto!
Pros:

Great location, the rooms were spacious, well thought out and comfortable.

2026-05-31 via Nuitee
T
TOMOKO family_with_children jp
8
満足
Pros:

お部屋が広々としていて子どもたちも嬉しそうでした。また、朝食も美味しく、案内された席が個室だったので子ども連れでもゆっくりと食べられました。
歩いての嵐山観光にもとても便利な場所でした。

2026-05-31 via Nuitee
R
Rosanna solo_traveller au
9
Kid friendly, lovely spacious rooms with super comfortable beds
Pros:

Beautiful, spacious, comfortable rooms and very family friendly giving us blocks and a kids room for breakfast so they can play. Lovely staff and close to the various bamboo forests & Buddhist temples.

Cons:

A bit far from central areas but you can get 2 trains

2026-05-30 via Nuitee
P
Paul solo_traveller au
7
A miss for us
Pros:

The room was large and it was within an easy walk to the bamboo forest. The staff were friendly. Good to have a coffee machine in the lobby.

Cons:

Location...this was my own fault for not checking how far out of the city and far away it is from other main attractions in kyoto. The furnishings in the room need a big rethink...we had a Junior Suite which had two enormous super king beds on the floor (not futons) but only a tiny children's size table to eat at, and a lounge that was small and not at all comfortable, no coffee table. If you had more than two people this room would not be suitable. All the windows are covered so you cant see outside..made me feel shut in!! The cooking facilities are a microwave and one hot plate and zero preparation space...you wont be cooking meals here, more reheating at best. With better furnishings this room would be hugely improved!

2026-05-28 via Nuitee
M
Misa family_with_children us
9
Wonderful
Pros:

- Staff
- child friendly

Cons:

- no elevator

2026-05-28 via Nuitee
L
Lieve couple us
10
Wonderful place to stay in Arashiyama.
Pros:

A beautiful, huge room. Very friendly staff and a warm inviting lobby. Location with a lot of sightseeing and restaurants close by.

2026-05-28 via Nuitee
D
Diane family_with_children us
10
2026-05-24 via Nuitee
O
Olga extended_group ru
7
Pros:

Приятный персонал, вкусные завтраки, чистая и удобная ванная и туалет.

Cons:

Недоделанность отделки номера - бетонные потолки и стены. Нет никакой тумбочки у входа, приходилось все складывать на полу - ключи, сумки. Нет в номере тарелок и приборов.

2026-05-21 via Nuitee
T
Toni family_with_children au
10
Pros:

Location was perfect quiet and walking distance to everything. The staff were amazing. Don't miss the lovely roof top for the views and cute little teepee. Parking was close and free.

2026-05-20 via Nuitee