AC Hotel by Marriott Gainesville Downtown

Hotels
AC Hotels by Marriott
8.8 (323 reviews)
151 NW 14th Street , Gainesville , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Room cleanliness issues
Overpriced amenities

Categories

Cleanliness
7.88
Some reviews mentioned dirty rooms and floors.
Service
9.85
Numerous reviews praised staff for their professionalism and friendliness.
Location
9.39
Many guests highlighted the convenient location near attractions.
Room Quality
8.34
Rooms were comfortable but some mentioned issues with lighting and cleanliness.
Amenities
8.87
The breakfast buffet and bar were well-received, though some amenities were lacking.
Value for Money
8.53
Some guests felt it was overpriced for the offerings.
Food and Beverage
8.38
Quality of food at breakfast was appreciated but some menu options were limited.
Overall Experience
9.15
Overall stays were positively reported with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:30

Property Description

Modern Comfort in the Heart of Gainesville

Luxurious Amenities: AC Hotel by Marriott Gainesville Downtown offers a range of upscale amenities including free bikes, a fitness centre, and a shared lounge for guests to relax and unwind.

Culinary Delights: Indulge in a delightful dining experience at the hotel's restaurant and bar, where you can savor delicious meals and refreshing drinks in a stylish setting.

Convenient Location: Located just 1.4 km from Ben Hill Griffin Stadium, and near popular attractions like the University of Florida and Harn Museum of Art, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at AC Hotel by Marriott Gainesville Downtown for a memorable and luxurious experience in Gainesville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GNV

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.8
Based on 323 reviews
Cleanliness: 7.88
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 8.38
Overall Experience: 9.15
U
Uzzo family_with_children us
1
Cons:

18 year old cannot check in but it doesn’t tell you that in the booking process. Door lock to pool rooftop was broken. Top floor smells like septic.

2026-05-15 via Nuitee
D
Dustin couple us
10
2026-05-12 via Nuitee
M
Merideth couple us
7
I appreciated the nice staff, but noted they are apologizing a lot for things that make no sense not to fix.
Pros:

I liked the location and the staff and the gym and pool.

Cons:

Many things that didn’t work or were missing. No decaf coffee anywhere on premises. Not sure why but my room phone (landline) didn’t work, and wasn’t able to be fixed or replaced during my stay. The dehumidifier ran full volume and couldn’t be shut off or turned down without someone with a tool kit to help. Several outlets and lamps not functional in my room. Which was a nice room on 9th floor.

2026-05-11 via Nuitee
Z
Z8187WQtaylora Family
10
Exceptional services from the front desk team
Pros:

We were greeted by Lauren at the front desk after a long drive from Roberta, Georgia, where we had attended my father’s funeral. My boyfriend and I had a flight back to California the next day, and since my mom lives in another part of Florida, we invited her to stay the night with us before she drove back to Panama City.
Originally, we had booked a king room, but we realized it didn’t include a pull-out couch. We explained the situation to Lauren, and despite the hotel being extremely busy, she went above and beyond to accommodate us. She could tell we were exhausted and stressed, and her kindness and hospitality truly stood out.
Lauren genuinely cared about the comfort of her guests and upgraded us to a larger room so my mom could get some rest before her drive home. I’m very impressed with both her exceptional service and the hotel overall. I would absolutely recommend this hotel to anyone needing a place to stay in the area.

2026-05-08 via Tripadvisor
J
Jet31865829079 Family
10
Clutch room swap!
Pros:

We had a last minute family member needing to stay with us but we had a single king bed. But the front desk agent Lauren helped us with a different room instead of a rollable bed! I would’ve have never thought! Amazing accommodations and fast and helpful. 10/10

2026-05-08 via Tripadvisor
K
K4554SSmonicam Family
10
Great Valet Experience
Pros:

Our valets, Ben, Garrett, and Mason, were friendly, fast, efficient, and offered us water when we needed the car during the hot weather.

2026-05-04 via Tripadvisor
E
Elizabeth couple gb
7
Could be a fabulous hotel with some extra care and attention to detail .
Pros:

The position was great , nice rooms ,

Cons:

The rooms were not very clean .
The pool terrace area was filthy . Dead plants everywhere , filthy floor , broken lights , doors and glass dirty

2026-05-01 via Nuitee
G
G2504ZSbryand Business
10
Ethan is the best
Pros:

I love Ethan he’s so awesome sauce he was such a help and was there for my every need!

2026-04-11 via Tripadvisor
C
Carol solo_traveller us
8
The money was raised to my mind that I paid so much money to just sleep and have a quick bite for dinner not much on the
Pros:

The hotel was very nice and I enjoyed my stay.

Cons:

There was no place to eat in the afternoon and the bar was closed also. There was nothing to do in the hotel.

2026-03-26 via Nuitee
L
Lindsay couple us
8
2026-03-23 via Nuitee
S
Sharon solo_traveller us
9
Staff cheerful, helpful and friendly, great place to stay!
Pros:

Dropped in on my way to a work conference and the staff was amazing! Lauren is a gem and helpful! Nick took care of parking quickly. Clean safe spot!

Cons:

Staff & Location

2026-03-17 via Nuitee
D
DIRK couple de
5
Pros:

Klimaanlage die sich nicht abstellen lässt, war so laut, dass man kaum schlafen konnte. Frühstück war recht gut

Cons:

Klimaanlage die sich nicht abstellen lässt, war so laut, dass man kaum schlafen konnte.

2026-03-16 via Nuitee
K
Kristen couple us
10
Wonderful
Pros:

Location, cleanliness.

Cons:

The beds were too hard for my liking.

2026-03-14 via Nuitee
U
U8104DOkimberlyk Couples
10
Very accommodating valet staff
Pros:

Valet Andrew & Braxton are excellent!

2026-03-12 via Tripadvisor
A
andreadS1848HB Friends getaway
10
Great service - go Nicholas and Lauren!
Pros:

Nicholas and Lauren were amazing staff! Nicholas was great at valet and provided amazing guest service. Lauren was wonderful at the front desk! Great night staff!!! 5 stars - get more employees like then. Thank you.

2026-02-08 via Tripadvisor
1
148audraa Business
10
What a memorable experience
Pros:

Andrew at valet was the best part of my experience. He was always on point with my needs and assuring that they were met. Thank you Andrew

2026-02-02 via Tripadvisor
M
MikeBaublit Family Windermere, Florida
8
One of the best in Gainesville!
Pros:

Great location, staff was very professional and friendly. Every request we had was answered almost instantly, and especially the housekeeping team and the valet crew (including Braxton A who was awesome!). The only issue we had was breakfast (food was below average, juice was spoiled), to include not being able to make espressos as they said the machine worked but they have been unable to get pods/coffee (the chef said he has been ordering for weeks). We ended up having breakfast at Starbucks each morning.

2026-01-23 via Tripadvisor
S
Sarah family_with_children us
10
Conveniently located, clean and comfortable stay with great staff!
Pros:

Great location, clean, comfortable, nice bar, nice gym, friendly staff

Cons:

Sink had no water pressure, trickled out, but that’s my only complaint and honestly no big deal!!

2026-01-20 via Nuitee
D
dannylamontw Friends getaway
10
Royal Treatment
Pros:

The team at the AC Hotel Gainesville Downtown, gave me hope when it comes to customer service. I didn’t think that anyone could out do Chick-fil-A, but the team that took care of me and my car did exceed all expectations. This team alone is a reason to choose this facility while you are staying in the area. They provide royal treatment and always had something nice to say while providing you with a bottle of cold water for your enjoyment. Whenever I will be staying in the area or surrounding area, I will choose AC Hotel Gainesville Downtown.

2026-01-19 via Tripadvisor
G
Gabriel couple us
10
2026-01-19 via Nuitee