Hyatt Place Marlborough/Apex Center

Hotels
•
Hyatt Place
8.7 (741 reviews)
169 Apex Drive , Marlborough , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Cleanliness issues
Subpar breakfast

Categories

Cleanliness
7.26
Some rooms had cleanliness issues including dirty sofa beds.
Service
8.73
Staff were attentive and helpful, even with issues.
Location
9.77
Great location near entertainment and food places.
Room Quality
7.72
Mixed reviews with some rooms having issues with cleanliness and maintenance.
Amenities
9.25
Good amenities although some areas could use renovation.
Value for Money
9.21
Perceived value is reasonable considering the location and amenities.
Food and Beverage
8.26
Breakfast offerings were lacking and could be improved.
Overall Experience
9.43
Overall stay was pleasant with some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:57

Property Description

Luxurious Accommodations

Hyatt Place Marlborough/Apex Center offers modern and comfortable rooms equipped with flat-screen TVs, free WiFi, and spacious seating areas. The private bathrooms come with complimentary toiletries, ensuring a relaxing stay for guests.

Convenient Amenities

Guests can enjoy a refreshing swim in the indoor pool or maintain their workout routine in the fitness room. The 24-hour front desk, along with laundry and dry cleaning services, cater to all guest needs efficiently.

Delightful Dining Options

Start your day right with a delicious buffet breakfast featuring cage-free eggs. Whether you're exploring nearby attractions or attending business meetings, our convenient location ensures easy access to Boston, Worcester, and Worcester Regional Airport.

Book your stay at Hyatt Place Marlborough/Apex Center for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 741 reviews
Cleanliness: 7.26
Service: 8.73
Location: 9.77
Room Quality: 7.72
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 8.26
Overall Experience: 9.43
T
Thomas • family_with_children • us
10
Pros:

Room was large and very comfortable. Breakfast was great. Hot food was actually hot.😉

Cons:

N/A

2026-08-19 • via Nuitee
J
Juili • extended_group • us
4
Wish the AC worked better.
Pros:

Clean and spacious. Inclusive breakfast.

Cons:

AC wasn’t working properly. Upon early check in, the room had a musty/smoke smell so we asked to change room. 2nd room was better so we just left our luggage and left for our concert. When we returned late at night, and turned on the ac…. It was blowing air on and off but cooling the room very slowly. We thought it would continue to cool down but it didn’t. While sleeping, the room felt hotter and hotter. We had a room for 6 people, and it was hot and humid outside, like 90+ degrees. But the room wasn’t very cool at all. Upon check out, it told the front desk person to have it checked out by engineers.

2026-08-17 • via Nuitee
L
Laetitia • family_with_children • ca
7
2026-08-15 • via Nuitee
C
Charlene • couple • us
8
Pleasant and comfortable stay with excellent breakfast included.
Pros:

Convenient location, nice breakfast included,friendly staff,clean and comfortable room.

Cons:

Only one suggestion. We were in an accessible room. Upon entry the shade on the large picture window was only 2/3 down. We could not figure out how to close it. We asked the staff and surprisingly it works by a remote switch which was located way over at the door entrance.
Instructions should be left and/or a sign to inform folks or the switch should be nearby the window itself.

2026-08-15 • via Nuitee
P
Paskel • family_with_children • aw
6
It was nice
Pros:

It was clean, claning ladues were very nice. The breakast was right on time and it was good. The older staff and the ladies were very nice. The hotel its location is super good. So many restaurants and shops near.

Cons:

The night staff was not helpfull. We were awake till 4am because one of the dryers did not work. The wifi did not work at all. The first night at the hotel the curtain did not go down. And the night artending was like. I can't come see there is nothing I can do.

2026-08-12 • via Nuitee
R
Ruby • family_with_children • us
10
Love my stay would stay here again.
Pros:

Very clean rooms were perfect and staff was really nice.

Cons:

Wish they had more than 1 washer.

2026-08-11 • via Nuitee
P
Przemyslaw • solo_traveller • pl
10
Cons:

Polecam

2026-08-11 • via Nuitee
3
303sherik • NONE
10
Great location, Pet Friendly and good free breakfast every morning.
Pros:

Location was perfect, the suite was great, we stayed in the King suite which had 1K sq ft. We traveled with 2 dogs and they were treated very well by the staff and other patrons. Our view from room 426 was perfect and it was very quiet. It was clean and the price was very affordable (average $215 a night).

2026-08-10 • via Tripadvisor
C
Charles • couple • us
8
2026-08-10 • via Nuitee
M
Mendieta Cheng • extended_group • pe
10
Pros:

El cuarto

Cons:

La información sobre el desayuno

2026-08-10 • via Nuitee
R
Remy • family_with_children • us
10
Wonderful
Pros:

Loved the location. Plenty of shops and restaurant nearby

Cons:

Nothing.

2026-08-10 • via Nuitee
G
Gregory • solo_traveller • us
7
Pros:

The breakfast was very nice and the location was in the middle of a nice shopping area with plenty of restaurants.

Cons:

Their public computer was not working properly

2026-08-09 • via Nuitee
L
Lexus • couple • us
10
2026-08-09 • via Nuitee
E
Eric Eduardo • solo_traveller • br
8
2026-08-08 • via Nuitee
B
Backoff • solo_traveller • us
9
Pros:

Lots of dining options. Clean hotel, comfortable rooms.

2026-08-08 • via Nuitee
E
Evelyn • family_with_children • us
10
Pros:

The front person was so nice and professional.

Cons:

I would've like to have a microwave in the room and warmer pool water.

2026-08-07 • via Nuitee
M
Maris • family_with_children • us
10
2026-08-07 • via Nuitee
M
Maria • extended_group • ca
10
Pros:

Bien situé. Très propre.

2026-08-07 • via Nuitee
N
Nurkhat • family_with_children • us
9
Everything is clean and tidy. Nice location.
Pros:

Thanks for early checkin; friendly and pleasant staff. Everything is clean and tidy. The gym is well-equipped. Breakfast is good, hearty, and varied.

Cons:

The water in the pool was could. The sliced ​​fruit smelled like fish; perhaps the wrong knives were used.

2026-08-05 • via Nuitee
L
Laceanna • couple • us
8
2026-08-05 • via Nuitee