Ambasador Premium

Hotels
9 (6699 reviews)
ul. Jana Kilińskiego 145 , Łódź , PL

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety of amenities
Cons:
Cleanliness issues
Cold pool water

Categories

Cleanliness
8.39
Some guests noted issues with cleanliness in rooms.
Service
9.86
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.4
Convenient location close to city center and shopping areas.
Room Quality
8.35
Rooms were comfortable but some guests experienced cleanliness issues.
Amenities
8.88
Amenities like the pool and saunas were appreciated, but water temperatures were criticized.
Value for Money
8.84
Good value considering the range of services offered.
Food and Beverage
8.89
Breakfast variety was noted positively, yet some guests wanted more options.
Overall Experience
9.36
Overall stay satisfaction was high despite some individual issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:09

Property Description

City Views and Convenient Location
Enjoy stunning views of Łódź from Ambasador Premium, ideally located in the heart of the city's Śródmieście district. Just a short walk from the National Film School, this 4-star hotel offers a fitness centre, sauna, and indoor pool for relaxation.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring flat-screen TVs, kitchenettes, and private bathrooms. Some rooms even boast balconies for a touch of outdoor space. Unwind in the cozy seating area provided in each room.

Delicious Dining and Relaxing Facilities
Indulge in European and Polish cuisine at the on-site restaurant, and start your day with a tasty buffet breakfast. After a day of exploring, unwind on the terrace or seek assistance from the helpful reception staff.

Book your stay at Ambasador Premium now for a memorable Łódź experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 6699 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
E
Ewa • couple • pl
9
2026-09-12 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-09-12 • via Nuitee
J
Jarosław • extended_group • pl
10
2026-09-12 • via Nuitee
O
Olena • solo_traveller • pl
8
2026-09-12 • via Nuitee
B
Beata • family_with_children • pl
9
Ładne, przestronne pokoje, świetne udogodnienia w hotelu, pyszne śniadania.
Pros:

Ładne, przestronne pokoje, świetne udogodnienia w hotelu, pyszne śniadania.

2026-09-11 • via Nuitee
I
Igor • solo_traveller • si
8
2026-09-11 • via Nuitee
S
Seth • solo_traveller • nl
9
Top
2026-09-10 • via Nuitee
T
Thomas • solo_traveller • cz
9
Pros:

Tolles Designhotel

Cons:

Die ungünstige Lage

2026-09-10 • via Nuitee
H
ho • solo_traveller • tw
6
房間很大, 但房間設計不方便
Pros:

地理位置方便

Cons:

1. 因為住在10樓最高層, 下雨時聽到雨打在天花板一樣
2. 插座不靠近床邊, 無法把手機放在床邊的櫃子上充電, 極度麻煩
3. 在床上連上wifi , 卻只有1~2格訊號, 很慢
4. 毛巾都看到變黃了

2026-09-10 • via Nuitee
S
Shane • couple • nz
10
Top place to stay
Pros:

Great facilities and close to the city, great room and very comfortable bed

2026-09-10 • via Nuitee
V
Vaculíková • couple • cz
8
Pros:

Velký výběr na snídaně, pohodlná postel i polštář, čisto

Cons:

Na snídani lítalo kolem jídla celkem hodně octomilek, úklid pokoje byl za mě slabý: jen přehozené peřiny, nevynesený koš, ale to neberu jako moc velké mínus, když tam člověk tráví jen víkend

2026-09-08 • via Nuitee
A
Adam • solo_traveller • gb
10
2026-09-08 • via Nuitee
M
Markus • solo_traveller • de
8
2026-09-08 • via Nuitee
B
Bartłomiej • family_with_children • pl
9
Spokojny pobyt z rodziną
Pros:

Śniadanie smaczne, duży wybór , ładna sala śniadaniowa, duży przestronny pokój

2026-09-08 • via Nuitee
S
Saskia • solo_traveller • nl
9
Pros:

Ligt op loopafstand van het centrum.
Prachtig en verzorgd hotel.
Fijne wellness en uitgebreid ontbijt

Cons:

Niets

2026-09-08 • via Nuitee
R
Robert • solo_traveller • pl
9
2026-09-07 • via Nuitee
Y
yaacov • family_with_children • il
10
Pros:

מלון מעולה וזול . א בוקר מצוינת ומיקום נהדר. העיר לודג' ראויה לביקור

2026-09-07 • via Nuitee
A
Attila • solo_traveller • hu
10
2026-09-07 • via Nuitee
H
harley78 • family_with_children • il
2
We would not return or recommend this hotel
Pros:

Nothing

Cons:

We would not return or recommend this hotel

As soon as we entered the room there was a strong musty smell. We felt that it was coming from the wall-to-wall carpet. All the towels also smelled bad and musty. They were worn and yellowish rather than white.

The cabinet door covering the fridge would not close. I had to lift it from the bottom every time. The sheets provided for the sofa bed did not fit and kept slipping off. This exposed the stained sofa underneath. When we folded the bed in the morning we discovered that the sofa had no back cushions. We had to lean against the wall to sit on it.

There was mold in the bathroom and a cracked mirror in the elevator. The water in the swimming pool was also very cloudy. It was impossible to see more than half a meter ahead. At some point I took off my swimming goggles because I could not see anything anyway.

The worst experience happened in the spa area. While we were in the jacuzzi a woman who appeared to be drunk called me “kurwa” in front of my young son who is autistic. He had accidentally touched her leg because he thought it was mine.

I asked the lifeguard for help. The woman continued to swear at me even while he was standing there. He told her to leave but she ignored him and he was unable to stop her. We left around 15 minutes before closing while she stayed until closing time. At reception we were told that the hotel would check the cameras in the jacuzzi area. Later the spa manager wrote to us that there were no cameras there at all.

The communication with the hotel was also disappointing. We received general and repetitive replies that felt as if they had been generated by ChatGPT. We did not receive clear answers to our questions or any compensation. We only received an apology.

We would not stay at this hotel again and we cannot recommend it. This is not the standard I would expect from a four-star hotel.

2026-09-07 • via Nuitee
M
Maciej • solo_traveller • pl
10
2026-09-06 • via Nuitee