The Eccleston Hotel; BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.6 (825 reviews)
156 Prescot Road , Saint Helens , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Noise disturbances
Bathroom maintenance

Categories

Cleanliness
7.86
Several reviews indicated that the rooms had cleanliness issues and were not properly maintained.
Service
9.33
Reviewers praised the staff for being helpful and attentive, particularly during difficult times.
Location
8.87
Guests noted the convenient location and accessibility, contributing to a positive experience.
Room Quality
8.32
Rooms were described as spacious and comfortable, although some cleanliness issues were noted.
Amenities
8.85
The hotel offers a variety of amenities, including a nice restaurant and bar.
Value for Money
8.31
Overall value was positively reviewed, though some guests felt things could be improved.
Food and Beverage
8.36
Food was generally well-received, with some exceptions noted for certain breakfasts.
Overall Experience
8.93
Generally positive experiences were reported, with a few notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:21

Property Description

Luxurious Accommodation:
Experience a stay at The Eccleston Hotel; BW Signature Collection in Saint Helens, where luxury meets comfort. Indulge in elegantly designed rooms with modern amenities, including a flat-screen TV and a kettle for your convenience.

Convenient Location:
Situated just 700 meters from Knowsley Road and 1.3 km from St Helens Rugby Ground, our hotel offers a prime location for sports enthusiasts and travelers alike. Additionally, with John Lennon Airport only 14 km away, your journey to and from the hotel is made effortless.

On-Site Bar:
Unwind and socialize at our on-site bar, the perfect place to relax after a day of exploring the city or attending events. Enjoy a refreshing drink in a cozy atmosphere before retiring to your comfortable room.

Book your stay at The Eccleston Hotel; BW Signature Collection now for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 16 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 825 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.93
D
David • solo_traveller • gb
10
2026-07-04 • via Nuitee
A
Anne • solo_traveller • nz
10
Amazing friendly staff great food and ideally located
Pros:

The location was ideal. It was clean. Easily located for travel

Cons:

Minor issue but the shower is tiny. I’m very slim but could only just fit in it.

2026-07-03 • via Nuitee
M
Mitrofan • couple • gb
10
2026-06-29 • via Nuitee
K
Kirsty • couple • gb
9
Great place if not wanting to stay in Liverpool itself
Pros:

Great food, location and staff

Cons:

Bed was a little lumpy and the room was exceptionally hot

2026-06-28 • via Nuitee
M
Mark Fole • solo_traveller • gb
8
Pros:

Plenty of parking. Descent size room good bar and restaurant on site. 2 x outside sitting area's.

2026-06-28 • via Nuitee
S
Sharon • couple • gb
8
2026-06-26 • via Nuitee
A
Andrea • solo_traveller • gb
8
Good value for money, nice comfy room.
Pros:

Spacious room, perfect location for my needs.

Cons:

I stayed during a heatwave so with no aircon the room was very warm, but there was a small table fan in the room so that helped a little.

2026-06-26 • via Nuitee
J
Jackie • couple • gb
8
Good location and value for money, the staff were very obliging and helpful when we were stuck in traffic. It was good t
Pros:

Well located and good value for money

Cons:

The bathroom in our room was quite small

2026-06-24 • via Nuitee
G
Gary • solo_traveller • gb
5
Pros:

The room was small and the bathroom smelled like a fishpond. The staff were helpful and pleasant. Good location but definitely not 4 star.

Cons:

The smelly bathroom no hot water on my last morning

2026-06-21 • via Nuitee
S
Sarah • couple • gb
9
2026-06-21 • via Nuitee
F
Fiona • solo_traveller • gb
8
2026-06-21 • via Nuitee
A
Aiden • solo_traveller • gb
9
2026-06-12 • via Nuitee
A
Adele • couple • gb
8
Pros:

Spacious

Cons:

Music below having to squeeze through customers to get to are stairs for the room

2026-06-09 • via Nuitee
C
Chrissie • solo_traveller • gb
5
2026-06-09 • via Nuitee
R
Rabar • solo_traveller • gb
4
2026-06-07 • via Nuitee
E
Emma • extended_group • gb
8
Lovely welcoming stay I would stay here again
Pros:

Rooms were clean, modern and comfortable. Food from the main menu is lovely especially the roast! Staff bro helpful and friendly

Cons:

Breakfast was limited and poor quality ingredients

2026-06-03 • via Nuitee
V
Vicky • solo_traveller • gb
10
Clean well presented and lovely staff
Pros:

Quiet even though it’s a busy pub. Had everything that was needed.

Cons:

It was a little expensive for the area it was in even though it was a Saturday night . But as it was a friends birthday it was convenient.

2026-05-31 • via Nuitee
J
John • couple • ie
9
Great spot for short stay in St Helens.
Pros:

Good location for access, although relatively busy road, big room, lively bar, nice breakfast.

2026-05-31 • via Nuitee
L
Lillian and Andy • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-26 • via Nuitee
A
Anne • solo_traveller • gb
9
Hotel clean and friendly,good bus service to the town , which was not worth visiting. But world of glass was well worth
Pros:

Very friendly staff

Cons:

No make up room service

2026-05-25 • via Nuitee