Residence Inn by Marriott Seattle Downtown Convention Center

Hotels
Residence Inn
8.6 (1652 reviews)
1815 Terry Avenue , Seattle , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Family friendly
Great location
Cleanliness and attention to detail
Excellent breakfast
Cons:
Slow elevators
Noise from neighboring rooms
Limited pool
Unexpected fees

Categories

Cleanliness
8.6
General positive comments about cleanliness throughout the reviews.
Service
8.8
Staff was described as immaculate and welcoming, contributing to good service.
Location
8.9
Multiple reviews praised the great location near attractions.
Room Quality
8.3
Some mentions of issues like noise from neighbors, impacting room quality.
Amenities
8.4
Availability of kitchen facilities noted positively, though some amenities were lacking.
Value for Money
8.7
Good value noted in several reviews, despite concerns of extra fees.
Food and Beverage
8.5
Breakfast was generally appreciated, but some complaints about variety.
Overall Experience
8.6
Overall satisfaction evident, with a majority of positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:29

Property Description

Conveniently Located in Seattle Center

Modern Amenities for Comfort

Experience air-conditioned rooms, a fitness centre, free WiFi, and a bar at Residence Inn by Marriott Seattle Downtown Convention Center. Enjoy a buffet breakfast each morning and unwind on the terrace. The hotel also provides a 24-hour front desk, private parking, and an ATM for your convenience.

Relaxing and Stylish Rooms

Each room is furnished with a desk, flat-screen TV, and a private bathroom. Rest comfortably with quality bed linen and towels provided. Don't forget to explore popular nearby attractions like Pike Place Market and the Space Needle.

Book Your Stay Today

Indulge in a memorable stay at Residence Inn by Marriott Seattle Downtown Convention Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Guest Reviews

8.6
Based on 1652 reviews
Cleanliness: 8.6
Service: 8.8
Location: 8.9
Room Quality: 8.3
Amenities: 8.4
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 8.6
H
Heather solo_traveller au
10
Pros:

Staff were very accomadating.

Cons:

Pretty much nothing to complain about.

2026-08-29 via Nuitee
M
Mary couple de
8
2026-08-28 via Nuitee
D
Dino couple us
1
2026-08-28 via Nuitee
M
Minko solo_traveller us
10
Pros:

Breakfast very good

Cons:

I didn't like the extra charge for parking.

2026-08-27 via Nuitee
B
barbara couple us
10
Very nice
Pros:

The ladies working were great at reception and the young lady cleaning tables at breakfast. She really tried to help
Kids and old folks.

Cons:

Expensive but maybe everything is in Seattle

2026-08-27 via Nuitee
S
SERDAR extended_group tr
8
2026-08-26 via Nuitee
C
CHARANJIT SINGH couple qa
8
2026-08-25 via Nuitee
R
Reggee couple us
10
Wonderful, will stay again! Thank you.
Pros:

Location was terrific. Close to most of not all points of interest. Staff was very accommodating and pleasant to work with.

One particular worker (forgot the name); on Sunday 8/23 worked full breakfast shift helping with breakfast area stations and was still there late evening as the bartender covering for someone else. He was still very engaging and pleasant taking care of us. Lo and behold, he was there next day early 8/24 to work breakfast crowd, and it’s always a huge crowd!

Cons:

NA

2026-08-25 via Nuitee
K
Kathy couple au
9
A popular hotel
Pros:

Comfortable self contained suites at a good price. The complimentary breakfast was good quality and the staff were terrific. There was a train station and grocery store only a short walk away.

Cons:

It’s in an area that doesn’t have much choice of restaurants nearby.

2026-08-25 via Nuitee
M
Mary Jane family_with_children vg
9
My family and I had a great stay at the Residence Inn.
Pros:

Great location, free breakfast, friendly staff, with kitchen amenities, booked a king room but got two queen beds

Cons:

Nothing in particular

2026-08-24 via Nuitee
B
Bo family_with_children cn
9
Very Good
Pros:

Facilities are very new, good location.

Cons:

No

2026-08-24 via Nuitee
Y
Yunzhu extended_group ca
1
2026-08-23 via Nuitee
D
Diane solo_traveller us
10
2026-08-23 via Nuitee
L
lorenzo couple it
10
Pros:

Residence means a good and spacious room with Marriott standard plus a good kitchen. Add a buffet breakfast.
The hotel is reasonably close to all you may want to include in a walking tour of Seattle
Staff was very kind and supportive.

Cons:

access is not very close to public transportation but reasonable unless you have very heavy luggage

2026-08-23 via Nuitee
J
Jerry family_with_children ca
8
Pros:

Walking distance to Space Needle Tower. And port to Alaska Cruise is around 15 minutes away.

Cons:

Very expensive,

2026-08-23 via Nuitee
Y
Yunzhu extended_group ca
1
An absolute nightmare!
Pros:

Extreme rigidity, awful customer service, and $400+ in avoidable losses!

I stayed here on Aug 18, 2026. After checking out on the morning of the 19th, I left my car in the hotel garage to visit the city. At around 7:00 PM, I realized I had misplaced my car key (most likely left in the room) and went straight to the front desk for assistance.
The night staff was completely unhelpful and indifferent. He repeatedly claimed he had "no authority" to access the Lost & Found, refused to check the room, and would not even call the housekeeping team or day manager. Left with zero support, I was stranded in the parking lot and had to pay $400 for an emergency locksmith, which took 3 hours and delayed my drive home to Vancouver until 11:00 PM (arriving at nearly 2:00 AM).
To add insult to injury, friends of mine checking out the next day asked again—and the key was indeed found, but staff refused to give it to them. When I filled out the Lost & Found form, the hotel demanded $80 for shipping to return my own key.
Zero empathy, rigid regulations over basic customer care, and a completely unacceptable failure to support guests. Avoid this hotel if you value service or accountability.

Cons:

Front desk service, crisis management, and guest support. The night staff lacked basic problem-solving skills and empathy, refusing to check Lost & Found or contact housekeeping when I lost my key. Furthermore, the policy of charging $80 to mail back a lost key after causing a $400 locksmith fee due to their inaction is completely unreasonable.

2026-08-23 via Nuitee
E
Ester couple ar
8
2026-08-22 via Nuitee
S
SHIHCHUAN couple tw
8
2026-08-22 via Nuitee
C
Carol family_with_children us
8
2026-08-22 via Nuitee
E
Ester couple ar
9
Estuvo muy bien llevo un buen recuerdo
Pros:

Muy buen lugar atención muy buena lo pasé muy bien

Cons:

Nada

2026-08-21 via Nuitee