Yogyakarta Marriott Hotel

The service is top notch

MR Adam stay was a pleasant short stay

The pool is good, the city view rooms are better if you value your privacy as are NOT overlooked the pool view rooms can be overlooked by other rooms

Club lounge is good Though most times i ordered from the Menu as the food is always chicken, rice or beef etc all in small portions

Staff are all amazing, Big shout out to Nisa in the restaurant a wonderful and very polite young lady

Rooms are quiet the Mosque music can be heard slightly more in the City View Rooms but i prefer the city view rooms

Tv you can watch YT on them as are smart TVs, shower is okay, the Fish and Chips is lovely you should try that also

I used the bicycle hire and they are for a set period of 3 x hours, if you do just watch as slim tyres on them making wobbling on them easy,

Will i come back if here? 100%

Staff is excellent, nice pool area. Club lounge is well worth it.

Incredible hotel, the personalities in this hotel. Dea, Vira, Silvia, Rafi, Fiya, Giant, Fadol and all of the lounge, kitchen restaurant and reception team are soooo friendly and try to help and do their best in every aspect, the breakfast and food quality and choice is really outstanding, the lounge offering and service is also far above standard, really happy in this hotel. My best Marriott brand experience so far. I stayed in hundreds of hotels all around the world but Marriott Yogyakarta is very unique.

Nice place to stay. Afternoon tea was great.
Best experience Club lounge

Extremely good staff and amazing food. We got so used to the food in the hotel that nothing outside tasted good. When they came to know it was my birthday they decorated the room.

The staff and workflow there are very professional. I like the food and kids club there. When we left our items behind, the staff took initiative to help to arrange the delivery to our next hotel. Thanks a lot!

The service was top top top notch. From the Welcoming team, Receptionist, Concierge, F&b Team, Housekeeping Team, and all.

Really amazed with their hospitality.
Might be better than some of the best hotel in Jakarta under Marriot Group.

Very comfortable rooms. Such an outstanding experience.

YMH might be the first reason my family and I would like to come back to visit Yogya again.

Such an impressive experience on me and my family to stay at this amazing hotel.

Keep it up, Guys.
You guys are rockin'!!!!!!!

The facilities were top notched, especially if you have children. Plus it’s right next to a mall. So anything we need, we can get it easily

My family and I stayed at Yogyakarta Marriott Hotel for three nights during our family vacation. As a Marriott Bonvoy Elite Member and Marriott Vacation Club Owner, we selected this hotel with high expectations based on Marriott's reputation for outstanding hospitality.

The biggest disappointment began before we even checked in. During the reservation process via WhatsApp, my interaction with the Room Division Manager left a poor first impression. My concern was never about whether my requests could be accommodated—I completely understand that hotels have policies and operational limitations. What disappointed me was the communication style and the lack of warmth, empathy, and a guest-focused approach, which did not reflect the Marriott experience I have enjoyed at other properties.

To the hotel's credit, I genuinely appreciate that the management recognized our concerns and made sincere efforts to improve our experience after our arrival. From the first breakfast onward, the atmosphere became much more positive. The management personally met with my family, listened to our feedback, and made us feel more welcome. One particularly thoughtful gesture was preparing a small tent inside our room as a play area for our son, which brought a big smile to his face and showed genuine care for our family.

These efforts deserve recognition and demonstrated that the hotel was willing to recover the situation rather than ignore it.

However, I still felt that the recovery could have gone a step further. While the hotel did its best to accommodate our requests, virtually every additional service or privilege required payment or redemption of Marriott Bonvoy points. Given the circumstances and the difficult start to our stay, I had hoped the management might extend a small goodwill gesture without additional cost as a way of rebuilding trust and demonstrating Marriott's commitment to guest satisfaction.

This is the main reason I am awarding 4 out of 5 stars instead of 5.

The hotel itself is excellent. The rooms are comfortable, the facilities are well maintained, the location next to Pakuwon Mall is very convenient, and many associates provided friendly and professional service throughout our stay. Most importantly, I appreciate that the management genuinely tried to turn a disappointing beginning into a better experience.

Although I left wishing the recovery had been more generous, I also left believing that the team cared and wanted to improve. I sincerely hope Yogyakarta Marriott Hotel continues to strengthen its pre-arrival communication and empowers its team to create memorable guest experiences through thoughtful hospitality, especially for loyal Marriott Bonvoy members and Marriott Vacation Club Owners.

Thank you to everyone who worked hard to make the remainder of our stay more enjoyable. I truly hope to return one day and experience the hotel at its very best.

good services chef nazrul, mas frans ama mba fiya ❤️❤️❤️

free parking is genuinely clutch in this pocket of la. saved me a bunch over the week

My only issue with the hotel is that we planned to many local tours and did not get to experience all that the hotel has to offer.
The people are so friendly and helpful.
We loved the local juice bar at the entrance with samples of local juices like ginger
The decor is amazing and unique, loved the bells in the lobby
The pool area is spectacular, especially for families. The Bonvoy lounge was the best I’ve ever seen, helpful, friendly staff wanting to serve. The food was plentiful and delish!
I would love to go back and just enjoy the actual hotel!!!

I have been stay in this hotel many times and me and my wife prefer to stay at Marriott Jogja because its location (adjacent to Pakuwon Mall), the hotel is very relaxing, friendly and helpful staffs, good food for breakfast and club lounge, spacious room is good for my wife manoeuvre using powered wheelchair. Rollin shower is one of the best feature, unfortunately the glass wall and door make my wife bit hesitant to go into the shower using her wheelchair. Changing from glass door to a curtain may help the wheelchair users.
The handbasin is not fully accessible for the wheelchair user. If hotel can modified the hand basin and make it similar to handbasin in the disable toilet near the lobby, it will make easier for the wheelchair users.

Overall me and my wife are satisfy staying at Marriott Jogjakarta

Near location to the mall and breakfast superbs