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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Private parking
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Lockers
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Public Bath
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Higher level toilet
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Emergency cord in bathroom
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Rooftop pool
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Temporary art galleries
Review Highlights
Categories
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Property Description
Modern Accommodation in Las Condes
Luxurious Amenities
Experience the convenience of 9 meeting rooms, a terrace garden, a fully-equipped gym, and an outdoor swimming pool.
Culinary Delights
Indulge in a variety of dining options including a restaurant with locally inspired cuisine, a cafeteria, and a roof-top bar with stunning views of the skyline and the Andes mountains.
Ready to experience comfort and luxury in the heart of Las Condes? Book your stay now and elevate your travel experience.
The pool at Hyatt Centric Las Condes Santiago will be closed for maintenance and unavailable to guests until June 30th. We apologize for any inconvenience. Please contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Quartos confortáveis , chuveiro forte e quente , cama maravilhosa (04 travesseiros em cada cama ), café da manhã muito bom .
Equipe do café da manhã super simpática
Destacamos a funcionária “ Francisca “ (achamos que é esse o nome ). Super simpática , com ótimas dicas da cidade , fez a diferença
Nada
Las instalaciones, el.desatuno y la ubicacion
Deben revisar la ducha ya q la mampara presenta filtraciones al.usarla
At check in I waited in the Expedited check in line but nobody was there to greet me and in the regular line the girl was checking in couple. Once they finished checking in, the girl looked at me and she just said that it was there to check in. Then, a new couple arrived to check in so I looked at the receptionist and asked if she wanted me to walk there since there was no sign that she was going to switch stations to take care of me to what she responded that yes, that I could go to her station for check in and she told the arriving couple I was first.
Also, when I asked for my Globalist upgrade to a suite (the hotel just had two junior terrace suites available) the receptionist girl told me that there was not any available despite I told her that in the app there was availability for the days in which I was staying at the property. Finally they ended giving me the upgrade but I had to wait for almost 2 hours despite I arrived at the standard check in time.
I did not like that the receptionist lied to me and then she was constantly reticent on not giving me the Globalist upgrade despite having the room.
Also, once I had the upgrade, the first night of my arrival I asked to the front desk to bring me cutlery to my room and that request was never honored so I had to eat my sushi with the ice tongs of my room.
On Saturday, I called the front desk to check out a burned light on roof and to fix the general switch of the room and after the handyman tried to fix it (which he could not) he had to leave shortly (supposedly) to open another guest's door and I had to wait him for almost an hour so he could take out the things that he left in the room (stair, gear, etc) and to place back in place the lights. I had to call the front desk so the handyman could take out the things he left for over an hour at my room.
On the good side, I had a small meeting with some friends at my room in one of the nights I stayed at the hotel and the staff had such a great disposition on bringing to my room extra chairs, lights, power cords, ice, etc.
Also, the hotel manager apologized for all the inconvenience caused during my stay and gifted me a plate with some sweet treats (which were astonishing) and a note apologizing for everything. Besides of that they waived me one of the nights I stayed in the hotel for all the time I lost dealing with the necessary repairs at the hotel.
Overall the hotel is in a prime and secure location in Santiago de Chile close to the subway and the business district. The staff were able to amend all the inconvenience caused with the repairs that I had to deal and they deliver a great service despite the original disappointments at check in. I definitely recommend this hotel for anyone who is a World of Hyatt member or someone who wants to stay in a great price/quality hotel in a good location.
La ubicación está muy buena, las habitaciones son excelentes y el desayuno también. Personal muy atento!
El restaurante no lo recomiendo, los platos no me parecieron abundantes. Mala relación precio/calidad
Great service from check in, bar, dine, checkout - clean & comfortable
El problema es que cada vez que llegaba en la tarde, mi habitación estaba sin hacer,
El resto todo bien
Alojamiento, trato del
Personal, limpieza, la comida excelente
Nada que reportar
Todo excelente!
Nada. Todo bien
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