Candeo Hotels Tokyo Shimbashi

Hotels
•
Candeo Hotels
8.3 (2723 reviews)
Minatoku Shinbashi 3-6-8 , Tokyo , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Great Location
Friendly Staff
Good Breakfast
Cons:
Small Rooms
Limited Amenities
Noise Issues

Categories

Cleanliness
7.95
Mentioned as very clean, but small rooms and older structure noted.
Service
8.75
Staff is friendly, helpful, and professional despite service confusions.
Location
8.95
Incredibly convenient near Shimbashi Station with many nearby restaurants.
Room Quality
7.45
Rooms are small and some reports of discomfort, although generally comfortable.
Amenities
8.25
Onsen and breakfast options positively noted, some service issues with room amenities.
Value for Money
8.15
Satisfactory experience overall, but some mentioned it could offer better variety.
Food and Beverage
8.65
Breakfast praised for variety and quality.
Overall Experience
8.25
Mixed reviews but satisfactory with strong positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:06

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Candeo Hotels Tokyo Shimbashi, located in the heart of Tokyo. Unwind in our air-conditioned rooms equipped with modern amenities and enjoy the convenience of free WiFi during your stay.

Relaxation and Wellness
Indulge in ultimate relaxation with our spa, sauna, and wellness center facilities. Rejuvenate your senses after a long day of exploring the vibrant city of Tokyo and pamper yourself with a soothing spa treatment.

Convenient Location
With key attractions like Sakurada Park and Shimbashi Station just a stone's throw away, Candeo Hotels Tokyo Shimbashi offers the perfect base for your Tokyo adventure. Explore nearby shrines and parks before returning to the comfort of our 4-star hotel.

Book now for an unforgettable stay at Candeo Hotels Tokyo Shimbashi!

Important information:

Please note, breakfast for children sleeping in an existing bed are not included in rates with breakfast.

Breakfast for children sleeping in an existing bed who are 2 years and younger can be provided for free upon request.

Breakfast for children sleeping in an existing bed who are 3-11 years old can be provided for an additional fee upon request.

Please note, children sleeping in an existing bed are not provided with amenities including blankets and pillows.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2723 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.95
Room Quality: 7.45
Amenities: 8.25
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.25
岡本 • couple • jp
8
2026-11-07 • via Nuitee
A
Audrone • family_with_children • lt
10
2026-11-06 • via Nuitee
P
Pedi • couple • ch
10
Pros:

Wir sind bereits zum dritten mal da und wir sind immer sehr zufrieden gewesen. Die Lage ist super. Das Personal ist sehr freundlich. Zu den Zimmern würde ich mindestens 20m2 empfehlen und ein Eckzimmer.

2026-11-05 • via Nuitee
M
Marina • couple • fr
9
Super séjour.
Pros:

Super onsen à l’étage. Très relaxant après une journée de marche. Superbe installation et propreté des lieux.

Cons:

Peut-être un peu loin de tout , 30 min environ des attractions principales de la ville. Mais ce n’est qu’une question de point de vue, car il reste central.

2026-11-05 • via Nuitee
D
Darren • couple • gb
8
Great location but small hotel
Pros:

Staff were really nice and helpful. The property was near to plenty of food outlets and very close to Shimbashi train station for ease of transport links to everywhere. The Onsen was great but had a very small locker and changing area.

Cons:

The room was a bit small for a king room but it was fine. The hotel itself isn’t huge and the washer dryer room was tiny and had an adjoining smoking and vaping room which smelled really bad. There are 2 washing machines and 2 driers that were constantly full and had to be used via an app and paid electronically. We weren’t sure if the microwave at the reception area could be used by guests to heat up food brought into the hotel by guests.

2026-11-03 • via Nuitee
K
Katie • family_with_children • gb
10
2026-11-02 • via Nuitee
E
Enrique • couple • es
7
Pros:

La ubicación estaba bien y las instalaciones también

Cons:

El personal era un poco seco

2026-11-02 • via Nuitee
F
Frédérique • couple • fr
7
Idéalement, placée pour accéder aux différents sites de la ville
Pros:

Emplacement proche du métro
Quartier animé

Cons:

La superficie des chambres est très petite, pas de placard

2026-10-31 • via Nuitee
G
Glenn • couple • ca
7
Always a good spot for a few nights
Pros:

Good location. 5 minutes walk to Shimbashi station. Lots of restaurants nearby.

2026-10-31 • via Nuitee
J
Josef • couple • de
9
2026-10-29 • via Nuitee
C
Chiaki • couple • jp
7
2026-10-29 • via Nuitee
O
Olivier • family_with_children • fr
9
Cons:

Les 2 petits lits simples sont petits pour deux adultes et deux enfants

2026-10-29 • via Nuitee
S
Sachiko • solo_traveller • us
10
2026-10-28 • via Nuitee
R
Racquel • extended_group • ca
7
Pros:

the location was good & clean

Cons:

beds were super comfortable. the bathroom was also quite small and felt like a cruise ship. the bathtub was also quite high so not great for seniors.

2026-10-28 • via Nuitee
J
Juan • couple • ca
2
Could have stayed in another hotel for better value
Pros:

Location, ease of finding the place

Cons:

Lobby, reception and hallways were ridiculously cold. Room was musky and moist, with the air conditioner on it was way too cold even on the warmest setting. Ended up getting sick from staying here. The onsen floor prior to entering was moldy and rusty in the men’s area.

2026-10-28 • via Nuitee
P
Pierre • couple • nl
5
Good location, hard beds and bad onsen guests
Pros:

The location is great, the breakfast was standout.

Cons:

The beds were insanely hard. For the room i booked it was way to small for a couple to stay in so had to be forced to upgrade. Due to limited rooms we were moving around a lot which was not ideal. Furthermore, and I want to say this also for other candeo properties, that onsen rules are not clearly communicated. Guests were found to be speaking loudly, covered in tattoos, wearing bathing suits and not showering between sauna and bathing. This is very unhygienic and creates a negative atmosphere.

2026-10-27 • via Nuitee
J
Jingpin • solo_traveller • us
10
Pros:

Convenient location, the sauna was amazing, traditional Japanese style so expect some nudity

Cons:

Nothing it was great

2026-10-26 • via Nuitee
A
Antonio • family_with_children • de
9
Very good. As always.
Pros:

Nice Location , good breakfast , nice staff. Rooms not too big but this is normal in Tokyo. Our fourth time here. Very happy. We will come back for sure :-)

2026-10-26 • via Nuitee
J
Juan • couple • es
6
Pros:

El Onsen en la planta superior

Cons:

El colchón era muy incómodo y la habitación olía a humedad

2026-10-26 • via Nuitee
U
Ulrike • family_with_children • de
10
2026-10-26 • via Nuitee