Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Centrally located
Cons:
Small rooms
No elevator
Parking issues

Categories

Cleanliness
7.01
Some reports of humidity in the bathroom and maintenance issues.
Service
8.48
Good response from staff and general helpfulness highlighted.
Location
9.02
Proximity to Zócalo and central areas repeatedly praised.
Room Quality
6.97
Issues with small room size, hard pillows, and inadequate ventilation mentioned.
Amenities
7.5
Absence of elevators and limited TV channels noted.
Value for Money
7.96
Competitively priced for central location, though some complaints about reservation management.
Food and Beverage
8.01
Coffee and breakfast service with generally positive comments.
Overall Experience
7.48
Overall satisfaction with location and service, but several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:10

Property Description

Prime Location in Puebla Centro District
Hotel Frida is conveniently situated in the heart of Puebla, with key attractions such as Puebla Convention Centre and Biblioteca Palafoxiana just a short distance away. Guests can easily explore the city center and enjoy stunning city views from the balconies in each room.

Comfortable Rooms with City Views
Experience comfort and convenience in every room at Hotel Frida. From flat-screen TVs and private bathrooms to safety deposit boxes and cozy bedding, each room is designed to make your stay enjoyable and relaxing.

Convenient Amenities and Services
Enjoy a hassle-free stay with 24-hour front desk assistance, concierge services, and complimentary WiFi. Whether you're here for business or leisure, Hotel Frida ensures that your needs are met for a memorable stay.

Book your stay at Hotel Frida now and immerse yourself in the vibrant culture and attractions of Puebla!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 376 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.48
C
Carlos solo_traveller mx
1
Cons:

Quizá fue mal entendido pero cuando llegue ya habían dado mi habitación .

2026-07-02 via Nuitee
A
Arek solo_traveller mx
10
2026-07-01 via Nuitee
Z
Zavaleta zarate solo_traveller mx
8
Pros:

Ubicacion

2026-06-29 via Nuitee
R
Ramirez solo_traveller mx
7
Pros:

La ubicación

Cons:

Quemoor ser de aplicación,.te asignan la peor habitación. Sin posibilidad de cambio

2026-06-26 via Nuitee
R
Roxana Madrigal solo_traveller mx
8
buena ubicacion / atención regular
Pros:

la ubicación es excelente

Cons:

la habitación que me dieron no era lo que ofrecen en las imágenes de Booking y al pasar a habitación superior por nivel Genius me dieron una de dos camas en un espacio más pequeño con una mini ventana y en una hubicacion fea junto a la bodega de limpieza donde se oía ruido en las.mañanas y las puertas chocaban. no atendieron mi inconformidad, mala atención de recepcion. las toallas desgastadas y viejas, el bote de shampoo vacío... en las fotos se ve que te dan botellas de agua y que tienen aire acondicionado, no es real... es más cambien las fotos de booking

2026-06-26 via Nuitee
F
Fátima family_with_children mx
10
2026-06-20 via Nuitee
J
jorge solo_traveller mx
5
Pros:

La cercanía con el centro

Cons:

La mala recepción y cambio de precio

2026-06-20 via Nuitee
C
Claudia solo_traveller mx
9
Agradable
Pros:

Habitación agradable, limpia, bien la relación precio y servicios.

Cons:

La televisión era intermitente.

2026-06-19 via Nuitee
S
SANDRA solo_traveller mx
7
Pros:

La ubicación

Cons:

En la.habitación, hace mucho calor, el ventilador no se puede controlar y se escucha ruido de todas las habitaciones

2026-06-18 via Nuitee
H
Herrerias Bernardino solo_traveller mx
1
Cons:

De nueva cuenta al llegar no respetaron mi reservacion cuando en la app me aparecía aun activa. Solo con la justificación que no garantice mi llegada pero en la app aun seguía activa

2026-06-15 via Nuitee
A
Araiza solo_traveller mx
10
Pros:

Habitación amplia y muy céntrico el lugar

Cons:

Todo excelente

2026-06-13 via Nuitee
D
Dimitri solo_traveller bg
10
2026-06-13 via Nuitee
M
Mauricio solo_traveller mx
10
2026-06-12 via Nuitee
K
Kenya solo_traveller mx
8
Pros:

La única

Cons:

Que la habitación que me asignaron no tenía nada de aire acondicionado y pase una noche fatal con mi bebe

2026-06-12 via Nuitee
A
Ana Maria solo_traveller mx
6
X
Pros:

Buena ubicación.

Cons:

La atención del personal, no tenían registro de mi reservación, compré en Booking. Llegó familia de fuera y no sabían que pasaba, yo no estaba en el lugar, hablé con el dependiente y solo así asignaron habitación a mi familia..

2026-06-11 via Nuitee
J
Jonathan solo_traveller mx
8
Pros:

El fácil de llegar

Cons:

Que no hay elevador

2026-06-10 via Nuitee
B
BelloDiaz solo_traveller mx
10
Pros:

Era tal y como lo decía en la descripción

2026-06-08 via Nuitee
M
Madison solo_traveller us
5
Don't Do It
Pros:

The location was great!

Cons:

There was no hot water. The towels appeared dirty, there were no elevators, and what they called the second floor was about four long flights of stairs. With luggage, that is a lot. That should be mentioned in the description.

2026-06-07 via Nuitee
M
Méndez Martínez solo_traveller mx
8
Pros:

La ubicación

Cons:

Mantienen la luz prendida y se refleja hacia el cuarto

2026-06-07 via Nuitee
A
Alberttoalvarez solo_traveller mx
8
Cons:

La habitación no tenía ventanas, por lo cual lo hacía estar muy caliente e incómodo

2026-06-03 via Nuitee