Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Centrally located
Cons:
Small rooms
No elevator
Parking issues

Categories

Cleanliness
7.01
Some reports of humidity in the bathroom and maintenance issues.
Service
8.48
Good response from staff and general helpfulness highlighted.
Location
9.02
Proximity to Zócalo and central areas repeatedly praised.
Room Quality
6.97
Issues with small room size, hard pillows, and inadequate ventilation mentioned.
Amenities
7.5
Absence of elevators and limited TV channels noted.
Value for Money
7.96
Competitively priced for central location, though some complaints about reservation management.
Food and Beverage
8.01
Coffee and breakfast service with generally positive comments.
Overall Experience
7.48
Overall satisfaction with location and service, but several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:10

Property Description

Prime Location in Puebla Centro District
Hotel Frida is conveniently situated in the heart of Puebla, with key attractions such as Puebla Convention Centre and Biblioteca Palafoxiana just a short distance away. Guests can easily explore the city center and enjoy stunning city views from the balconies in each room.

Comfortable Rooms with City Views
Experience comfort and convenience in every room at Hotel Frida. From flat-screen TVs and private bathrooms to safety deposit boxes and cozy bedding, each room is designed to make your stay enjoyable and relaxing.

Convenient Amenities and Services
Enjoy a hassle-free stay with 24-hour front desk assistance, concierge services, and complimentary WiFi. Whether you're here for business or leisure, Hotel Frida ensures that your needs are met for a memorable stay.

Book your stay at Hotel Frida now and immerse yourself in the vibrant culture and attractions of Puebla!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 360 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.48
A
Alberttoalvarez solo_traveller mx
8
Cons:

La habitación no tenía ventanas, por lo cual lo hacía estar muy caliente e incómodo

2026-06-03 via Nuitee
M
Magaly solo_traveller mx
1
Pros:

Estaba limpio y buena ubicación

Cons:

La habitación no tenía clima, pedí cambio de cuarto y no me lo realizaron, aunque pagará la diferencia de negaron y se sentia horrible el calor, Pésimo!

2026-05-31 via Nuitee
C
Castellanos solo_traveller mx
1
2026-05-25 via Nuitee
R
rodriguez couple mx
9
confortante
Pros:

pues x trabajo y mas x que lo pedí en la noche madrugada y estuvo disponible sin tanto rollo

2026-05-24 via Nuitee
A
Abigail solo_traveller mx
10
2026-05-21 via Nuitee
J
Jorge solo_traveller mx
8
Pros:

La ubicación, excelente atención del personal, mínimo tiempo de espera

Cons:

La habitación es pequeña para 4 personas, considerar la cantidad de huéspedes para el uso de toallas, éramos 3 personas y solo había 2 toallas, de ser posible incluir agua para beber

2026-05-19 via Nuitee
L
LUISA FERNANDA solo_traveller mx
10
2026-05-19 via Nuitee
M
Merlina solo_traveller mx
10
2026-05-18 via Nuitee
A
ALEXANDRA solo_traveller mx
10
2026-05-17 via Nuitee
M
María Julia solo_traveller mx
9
Pros:

La ubicación. Me gustó que tuvieran shampoo y jabón en tarro grande, ya que es más ecológico.

Cons:

Hacia mucho calor en la habitación

2026-05-15 via Nuitee
D
Diana Izbeth family_with_children mx
10
2026-05-14 via Nuitee
R
Rafa solo_traveller mx
7
Menor a mi expectativa
Pros:

El lugar esta limpio, tranquilo y seguro.

Cons:

No ponen agua de cortesía, piden identificación para prestar el control del clima, las sabanas no son las más cómodas, la cama está muy dura.

2026-05-14 via Nuitee
H
Humberto Alejandro solo_traveller mx
10
2026-05-14 via Nuitee
K
Karen solo_traveller mx
8
Buen hotel de tres estrellas
Pros:

El personal fue muy amable en todo momento, me recibieron incluso después de las 10 pm

Cons:

La limpieza era nivel medio, la habitación no tiene ventanas, no te dan ni jabón para el baño.

2026-05-13 via Nuitee
A
Armenta solo_traveller mx
9
2026-05-12 via Nuitee
L
Lara solo_traveller mx
6
Pros:

La ubicación

Cons:

La habitación no tenia ventilacion

2026-05-12 via Nuitee
O
Olga lidia solo_traveller mx
9
2026-05-11 via Nuitee
M
Miriam couple mx
10
Cómoda y accesible
Pros:

Está muy céntrica, tienen valet parking y las instalaciones están en muy estado. Recomiendo mucho.

2026-05-06 via Nuitee
L
Lupita solo_traveller mx
10
2026-05-05 via Nuitee
B
Barrera solo_traveller mx
9
2026-05-05 via Nuitee