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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Golf course
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Canoeing
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Sauna
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Skiing
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Ski storage
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Shared lounge/TV area
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Concierge service
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Ski pass vendor
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Outdoor furniture
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Picnic area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Savoy Hotel in Nelson offers a touch of elegance with every stay. Each room is equipped with a coffee machine for your morning brew, and some even feature a fully-equipped kitchen for your convenience. Relax in front of the flat-screen TV after a day of adventure.
Relaxation and Recreation
Unwind in the hotel's sauna or hit the slopes at the nearby Whitewater Ski Resort. For the more adventurous guests, bike rentals are available for exploring the picturesque surroundings. And don't forget to take advantage of the discounted lift tickets during the winter season.
Exceptional Service
Our dedicated staff is committed to making your stay unforgettable. From check-in to check-out, we are here to cater to all your needs and ensure a seamless experience.
Experience luxury and comfort at Savoy Hotel. Book your stay now for a memorable getaway.
A deposit may be required at the property.
Location
Guest Reviews
Good value and great location in downtown Nelson
No elevator (which was expected), and room was fairly small.
The room was clean and very well equipped. The communal area is a great idea and is also very well supplied. Views from the rooftop patio are lovely. Would definitely stay here again.
Nothing.
The hotel jacuzzi was on all night and the noise from it kept us both awake for most of the night. For that alone I won't be recommending this hotel .
Perfect locatie in Baker Street. Mooie algemene relaxruimte en dakterras. De hot tub is een leuk extraatje.
Erg kleine kamer. Het koffie apparaat werkte niet. In de middag is er geen receptionist en het bellen via de speaker op de balie werkte niet.
Well run and very clean.
The location and price was good.
Room was too small. Very little space to store clothes. Two single beds pushed together. Bathroom had no shelving space and the shower curtain rail kept falling down. Parking was an issue.
This is a beautifully renovated old building and the rooms are very cozy-modern but with an industrial touch. The rooftop with the hot tub and the hammock was a plus, and the fairly central location near Nelson's main street is definitely convenient.
The first room we were assigned had a broken A/C, and the room was very warm (it was +32°C outside that day). Once we notified the staff, they simply told us to open the windows, so I had to specifically request a room change. In the end, they did give us a new room, but I expected a more proactive approach rather than having to ask for it myself. Also, the rooftop hot tub was nice, but the water wasn't very clean.
The location of the hotel.
Cozy setup on the roof.
Politeness of the staff.
1. Insufficient parking. They have barely 5 stalls.
2. I reached after an 8 hour drive from Alberta fully tired and exhausted. No one was there at the front desk. Booking.Com gave a standard reply - "we will get back to you in 24 hours". Had to coordinate with the neighbouring restaurant owner to contact someone from the hotel.
3. Next morning, the sewer line backed up and the washroom got filled with black water with horrendous smell. My wife was in the washroom, could not tolerate and vomited everything she had for breakfast. Spent a couple of hours coordinating with the hotel's maintenance person and front desk staff for change of room. Packed all my belongings and moved to another room and unpacked again.
Wasted all this time in the hotel which I should have spent exploring the city.
4. At night I found silverfish in the room and on the bed. Also, insects in the washroom. Couldn't sleep properly all night as we were scared of being bitten by insects.
5. The owner offered $65 as a compensation. This is nothing compared to the bad experience, loss of time and energy. People travel to new locations for good experience and comfortable stay.
6. Booking.Com reached out to the hotel multiple times seeking additional compensation but the hotel chose to ignore.
We loved it's European design, and amenities
Very convenient to town and market and shuttle bus station
Would recommend and stay again
Hmmm not much perhaps a few more wall hooks to hang things....
Location was perfect, central. Rooms were clean. Bed was comfortable. Considering availability in the area, price was ok.
Tiny ice maker in common area. Party with DJ on the rooftop till 10pm, lingering loud guests afterward. Didn't realize I would have to pay extra for parking.
Nicely decorated rooms
No staff at night so if there were noise issues from other guests it was a problem.
Hot sauna and rooftop spa views are beautiful.
The showers look pretty fancy but some features weren't working.
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