Sky Serra Hotel

Hotels
•
Sky Hotéis
9 (5370 reviews)
Rua Tirol, 149 , Gramado , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Café da manhã variado
Funcionários prestativos
Cons:
Limpeza inconsistente
Problemas de qualidade nos quartos

Categories

Cleanliness
8.46
Multiple reviews mentioned issues with room cleanliness and missed cleaning services.
Service
9.43
Generally positive feedback on service, but some complaints about overzealous promotion and insufficient staff.
Location
9.97
Location received praise for being excellent and quiet.
Room Quality
7.92
Complaints about hard beds, poor quality pillows, and maintenance issues.
Amenities
8.95
Amenities were generally liked, but some dissatisfaction with swimming pool and paid parking.
Value for Money
8.41
Some reviews pointed to feeling overpriced for the service and food quality provided.
Food and Beverage
8.96
Breakfast variety appreciated, but quality of baked goods received negative comments.
Overall Experience
9.93
Mixed experiences but overall still positive indications of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:05

Property Description

Luxurious Accommodation
Sky Serra Hotel offers elegant rooms equipped with modern amenities, ensuring a comfortable stay for all guests. Each room features a wardrobe, a flat-screen TV, and a private bathroom, providing a relaxing retreat after a day of exploring Gramado.

Convenient Services
With a 24-hour front desk and tour organization services, Sky Serra Hotel goes above and beyond to meet the needs of its guests. Enjoy the convenience of free WiFi throughout the property and take advantage of the helpful staff who are always ready to assist with any inquiries or arrangements.

Delicious Dining Options
Start your day right with a delicious à la carte breakfast at Sky Serra Hotel. Indulge in a variety of freshly prepared dishes to energize yourself before heading out to discover the nearby attractions.

Book your stay at Sky Serra Hotel now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

Please note that the hotel charges a 10% service fee.
The pool will not be available until May 31th 2023.
All outlets are 220 voltz
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 5370 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.93
E
Everton Mendes • solo_traveller • br
6
Pros:

Ótimo café da manhã, chuveiro maravilhoso, cama boa e funcionários atenciosos

Cons:

Ficamos no 4° andar, com gritarias e gargalhadas de outro quarto, se escuta tudo . Não conseguimos descansar a noite devido ao barulho que foi das 22h30 até mais ou menos 1h da manha

2026-05-30 • via Nuitee
R
Rogério • solo_traveller • br
8
Pros:

Tranquilidade da localização.

Cons:

Elevador com problemas todos os dias.

2026-05-29 • via Nuitee
L
Leticia • couple • br
9
Amei! Com certeza voltaria novamente.
Pros:

Café da manhã !

Cons:

O aquecedor do quarto não funcionava

2026-05-29 • via Nuitee
F
Fernando • couple • br
8
Foi boa a experiência
Pros:

Do café.

Cons:

Elevador quebrado

2026-05-29 • via Nuitee
R
Roberto Dos Reis Borges • couple • br
10
Excelente estadia, espero retornar e hospedar novamente
Pros:

Conforto

Cons:

Nada declarar

2026-05-28 • via Nuitee
M
Marcos Venicio • couple • br
8
Foi boa
Pros:

Café da manhã

Cons:

Estacionamento

2026-05-28 • via Nuitee
C
Chiarelli • family_with_children • br
10
2026-05-28 • via Nuitee
A
ALEXANDRE AUGUSTO DIAS • solo_traveller • br
10
Pros:

Hospedagem satisfatório, ótimo café da manhã

2026-05-28 • via Nuitee
C
CARLOS EDUARDO • solo_traveller • br
7
Pros:

Cama e chuveiros muito bons!

Cons:

Café da manhã deixou a desejar pois os produtos nao pareciam frescos , estavam frios e duros.. Exceto os doces , estavam bons e bem diversificados . O elevador nos deixou presos por duas vezes.

2026-05-28 • via Nuitee
A
ALEXANDRE AUGUSTO DIAS • solo_traveller • br
10
2026-05-28 • via Nuitee
I
Ismael • solo_traveller • br
8
Maravilhosa!
Pros:

Foi excelente, em Gramado com certeza é um dos lugares que eu amo e já conheço a franquia de hotéis SKY, muito bom! Tudo excelente!

2026-05-27 • via Nuitee
N
Nilton César • couple • br
8
O café da manhã é excelente, atendimento bom, mas a localização não é das melhores.
Pros:

Café da manhã,

Cons:

Localização e quarto

2026-05-27 • via Nuitee
F
Fernando • solo_traveller • br
10
Pros:

Café da manhã.

Cons:

Nada a declarar.

2026-05-27 • via Nuitee
V
Veronica • extended_group • br
10
Voltarei
Pros:

Tudo excelente, limpeza, funcionários super cordiais e prestativos, conforto e café da manhã nota mil!

2026-05-26 • via Nuitee
J
Junior • couple • br
3
2026-05-25 • via Nuitee
L
Letícia • family_with_children • br
8
Pros:

Localização, estrutura.

Cons:

Piso muito gelado, um vinilico seria mais confortável.

2026-05-24 • via Nuitee
K
KLEINOWSKI • solo_traveller • br
10
2026-05-24 • via Nuitee
A
Adriele • solo_traveller • br
10
2026-05-24 • via Nuitee
F
Flavio • solo_traveller • br
10
2026-05-24 • via Nuitee
D
Debora • extended_group • br
9
Pros:

Café maravilhoso , cama confortável e a piscina aquecida.

Cons:

Não é tão próximo do centro da cidade

2026-05-22 • via Nuitee