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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Fax/photocopying
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Tour desk
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Shared lounge/TV area
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Snack bar
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Vending machine - drinks
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Vending machine - snacks
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
Review Highlights
Categories
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Property Description
Prime Location Along Via Etnea
Featuring 3-star accommodation with private balconies, Moonlight Hotel&Suites stands in the heart of Catania, beckoning guests with its prime location on the vibrant Via Etnea main street.
Comfortable Rooms and Delightful Breakfast
Each air-conditioned room at the hotel boasts a private bathroom, ensuring guests enjoy a comfortable stay. Start your day with a delicious Italian or continental buffet breakfast served at the property each morning.
Explore Catania with Ease
Immerse yourself in the rich culture of Catania by partaking in various activities like cycling or visiting nearby attractions such as Villa Bellini and Catania Amphitheatre. Piazza Duomo is just a leisurely 10-minute stroll away, allowing easy exploration of the city.
Book now to experience the charm of Moonlight Hotel&Suites on your next Catania getaway.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
Children from 4 years old to 13 years old stay for € 25 per person per night when using an available extra bed.
People 14 years old and over stay for € 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
There was no breakfast i paid for breakfast without being served
The biggest advantage is the location. It’s very close to the city center and Catania Centrale train and bus station, so you can easily explore everything on foot and return to the hotel whenever you need. There is also a bus stop nearby, making it convenient to get around. The hotel itself is in decent condition, and the staff were always polite and friendly.
At night you can hear the traffic from outside. It wasn’t loud enough to bother me personally—I slept well—but light sleepers might find it a bit noisy. Housekeeping was below average. They only changed my towels, and on the last day they didn’t even do that. The shower water was only lukewarm and never got properly hot. I also saw a mouse running around the shared kitchen, which was definitely unpleasant. On my first night, the air conditioner started leaking and soaked the desk along with my belongings. Thankfully, my phone charger didn’t short-circuit.
Posizione ottima - colazione Non Pervenuta - Ascensore=montacarichi
Le opere murarie (pavimento rotto, muri vecchi, bagno indecente) e la pulizia.
Only location is good
First of all rude stuff. The bathroom was old and not particularly clean. The elevator was slow, very small, and frequently out of service.
Despite the perfect location for exploring the city on foot and everything being relatively close by in the city center, both the hotel and the room left much to be desired. There were no nearby power outlets (there was one in the bathroom) to charge my phone. The bed was small and uncomfortable. There was a lot of noise from outside. The room was outdated and the decor was unattractive. After making the reservation, I informed them that my flight arrived at midnight, and they charged me an extra €20 for checking in at that hour, in addition to demanding payment in cash upon arrival because "we've already closed today's accounts." I received no invoice or proof of payment. When I arrived at the airport, I told them I would be arriving by bus, which would cost me 6 euros. The receptionist (who I believe is the hotel owner) started speaking to me in a rather unpleasant manner, urging me to take a taxi immediately because she wasn't going to wait for the bus (even though I had already informed her that I would be arriving at that time and in that way). In the end, pressured by her rudeness, I took a taxi, which cost me 43 euros.
I don't recommend this accommodation to anyone, and I would rather sleep at the airport than stay in such a dump again. The young man who works at reception in the morning is very friendly, though.
A pesar de que la ubicación perfecta para visitar la ciudad a pie y todo está relativamente cerca al encontrarse en el centro de la ciudad, tanto el hotel como la habitación dejan mucho que desear. Sin enchufes cercanos (había uno en el baño) para cargar el móvil. La cama pequeña e incomoda. Mucho ruido des exterior. Habitación anticuada y decoración fea. Una vez hecha la reserva avisé de que mi vuelo llegaba a media noche y me cobraron un extra de 20 euros por hacer el checkin a esa hora además de pedirme el pago en metálico a la llegada porque "ya hemos cerrado la contabilidad de hoy" No obtuve factura ni comprobante del pago. Cuand llegue al aeropuerto así que llegaría en autobús que me costaba 6 euros y la señora de la recepción (hasta donde se la dueña del hotel) se puso a hablarme de un modo un poco desagradable para que fuese inmediatamente en taxi porque ella no iba a esperar a que llegase el autobús (cuando ya le habia avisado previamente de que llegaría a esa hora y de ese modo) Al final coaccionado por sus malas maneras tomé un taxi por el que pague 43 euros.
No recomiendo este alojamiento a nadie y preferiría dormir en el aeropuerto antes que volver a alojarme en semejante tugurio. El chico que atiende la recepció por la mañana es muy amable, eso si.
Vloer zag er erg vies uit, zo ook de badkamer. Host was zeer onvriendelijk.... Geen aanrader. Auto parkeren is een ramp.
Schoonmaak
O ponto alto do hotel foram os lençóis, toalhas e banheiro bem limpos; toalhas boas e felpudas(brancas). A localização top - próximo de tudo; muito boa.
O rapaz que se encontrava na recepção apenas no check-out foi muito atencioso.
Os pontos negativos foram o elevador que consta nos itens que o hotel fornece (e foi este o principal motivo de ter escolhido esse hotel), mas não funciona adequadamente. É um elevador do tipo doméstico; se está em cima, não tem como chamá-lo; então é necessário subir as escadas. A funcionária que se encontrou apenas para nos receber no dia da chegada, explicou rapidamente o funcionamento dele. Quase não conseguimos usá-lo e mais: tem capacidade apenas para 2 pessoas (magras). Estávamos entre 3. Nao podíamos subir juntos. Alguém tinha que ir pela escada. E só descobrimos no último dia, no check-out, que tinha como chamar o elevador para descer.
Outro ponto negativo: a colcha e as cortinas pareciam sujas.
El hotel se encuentra en Via Etnea, a pocos minutos del centro. La habitación era amplia y luminosa, y la cama cómoda.
El hotel está en una segunda planta. El ascensor del edificio, en verdad, es un montacargas muy lento en el apenas si cabe una persona. La habitación daba a un patio interior con muy mal aspecto. No hay personal por la noche y los pasillos estaban muy oscuros. El baño de la habitación estaba algo anticuado.
Posizione ottima .
Difficoltà a trovare posteggio.
Ascensore della struttura piccolino
The room was humongous. The air conditioning worked well. The bed was comfortable. The lady Maria was helpful in showing us how to operate the elevator and the doors.
The hotel was up 3 flights with a teeny elevator. It looked like a hostel. The pictures dod nit reflect what it was really like. It smelled like cigarette smoke. I would not recommend this place at all......
Glad I stayed only one night.
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