Hotel Victoria

Hotels
7.6 (2898 reviews)
Via Nazionale,102/r , Florence , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues noted
Room quality not up to standard
Amenities need improvement

Categories

Cleanliness
7.03
Several comments on room cleanliness are positive, but also mention low-quality supplies.
Service
8.52
Consistently praised as friendly and helpful according to multiple reviews.
Location
8.52
Often mentioned as a significant advantage for accessibility to attractions.
Room Quality
7.03
Mixed feedback; some found it dated and cramped, while others mentioned comfortable beds.
Amenities
6.53
Amenities received negative mentions regarding quality and availability.
Value for Money
8.02
Most reviews indicate that the hotel offers good value when considering its location.
Food and Beverage
7.53
Breakfast variety received praise, but some commented on management of food service.
Overall Experience
7.62
Overall guest experiences were generally positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:58

Property Description

Luxurious Accommodation in Florence's Historic Centre

Classic-Style Rooms: Experience the charm of classic-style rooms at Hotel Victoria, complete with free WiFi for your convenience. Most rooms are equipped with air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and complimentary toiletries.

Convenient Location: Situated in the San Lorenzo district, the hotel is a stone's throw away from the renowned Accademia Gallery and a short 5-minute walk from Santa Maria Novella Station. Explore the city with ease as the Medici Chapels are just a 5-minute walk from the property.

Parking and Accessibility: For added convenience, parking is available nearby at an extra charge. Enjoy car pick-up and delivery services, making your stay hassle-free. Book your stay at Hotel Victoria now for an unforgettable experience in Florence.

Important information:

Air conditioning is available from 1 June until 30 September only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2898 reviews
Cleanliness: 7.03
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 6.53
Value for Money: 8.02
Food and Beverage: 7.53
Overall Experience: 7.62
J
jean-yves • couple • fr
10
Pros:

Très central, à proximité du tramway. Hôtel silencieux. Accueil agréable. Petit dejeuner excellent.

Cons:

RAS

2026-05-29 • via Nuitee
C
carly • couple • gb
5
Brilliant location, basis amenities
Pros:

Room was very basis, smelly and mold on ceiling. The toilet was cracked and the air conditioner was not functioning properly. Breakfast was disappointing, the bread was stale and the coffee terrible. You can tell they tried but it wasn’t very good. The cleaning staff were lovely and cleaned our room while we were at breakfast. Location is perfect and made up for the standard of the room.

2026-05-29 • via Nuitee
M
Michael • couple • de
3
Nur die Lage in der Altstadt war gut. Ansonsten sind 3Sterne nicht angemessen.
Pros:

Die Lage

Cons:

Klimaanlage, bröckelnder Putz an den Wänden. Eine Toilette auf der man sich den Kopf stieß wenn man sich nach vorn neigte. Insgesamt ein heruntergekommener Eindruck.

2026-05-28 • via Nuitee
M
Michael • solo_traveller • us
9
2026-05-28 • via Nuitee
A
Ariel M. Giovannetti • solo_traveller • ar
7
Pros:

Atención del personal
Desayuno muy bueno
Ubicacion

Cons:

Tamaño pequeño habitación

2026-05-28 • via Nuitee
P
ploychompoo • extended_group • nl
7
Friendly and helpful staff, clean and comfortable
Pros:

Staff , breakfast and location

Cons:

Nothing

2026-05-27 • via Nuitee
L
Lyvian Lobato • solo_traveller • gb
10
Pros:

Location, staff and food

2026-05-26 • via Nuitee
T
tatiana • couple • cl
8
Pros:

Buena atención, y rico desayuno.
La habitación cómoda y espaciosa.
La ubicación es buena para llegar desde la estación de trenes y caminar al centro histórico.

Cons:

Muy antiguo el hotel, falta una restauración general.

2026-05-26 • via Nuitee
R
Rosati • family_with_children • ar
10
2026-05-26 • via Nuitee
J
Joanne • solo_traveller • gb
8
2026-05-25 • via Nuitee
L
linda • couple • es
8
Well positioned easy access to all amenities
Pros:

Breakfast was very good. A lot of selection

Cons:

Shower was small

2026-05-25 • via Nuitee
G
Gyula • solo_traveller • ch
10
2026-05-25 • via Nuitee
G
Giuseppe Edoardo • couple • it
9
personale gentilissimo e super disponibile, colazione molto buona con prodotti dolci e salati e qualsiasi tipo di bevand
2026-05-24 • via Nuitee
B
Birgül • couple • tr
10
Merkezi heryere özellikle de tren istasyonuna çok yakın güleryüzlü personel 🫶🏻
Pros:

Bir kere balkonu vardı sigara kullanan biri için çok güzel yanınızda sigara kullanmayan biri ile tatil yapıyorsanız asla rahatsızlık vermiyorsunuz bu sayede ☺️ ve konum harika tren istasyonuna yürüme üç beş dakika ayrıca çok merkezi ☺️

Cons:

Sadece yatak değil de karyolalar ses yapıyordu onun dışında hiç bir problem yok

2026-05-24 • via Nuitee
O
Okan • couple • tr
6
Ortalama bir yer konumu dışında pek bir cazibesi yok
Pros:

Konumu güzeldi

Cons:

Personel asıl suratlı lobby’de duran kısa saçlı beyefendi hariç diğer personeller kaba davranıyor. Kahvaltı bölümünde çalışan beyefendi kaba ve rahatsız edici davranıyor sebebini anlamadık. Odaları ne ile temizliyorlarsa ağır bir koku var ve rahatsız ediyor.

2026-05-24 • via Nuitee
M
Mariuxi Estefania • couple • ec
8
2026-05-24 • via Nuitee
G
Galvanauskaitė • solo_traveller • lt
10
2026-05-23 • via Nuitee
S
Sandra • couple • cl
8
Cumple con lo básico
Pros:

La ubicación, personal amable, habitación amplia, buen desayuno

Cons:

Cama muy dura

2026-05-22 • via Nuitee
P
Paulo • solo_traveller • pt
9
Pros:

Da localização, fica perto da estação de comboios, o quarto estava remodelado e tinha casa de banho moderna, o pequeno almoço era o suficiente

2026-05-22 • via Nuitee
E
Elisa • solo_traveller • es
10
2026-05-22 • via Nuitee