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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Bar
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Tour desk
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Horse riding
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Ironing service
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Hot tub/Jacuzzi
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Canoeing
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Dry cleaning
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Table tennis
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Babysitting/child services
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Billiards
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Lockers
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Indoor play area
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Evening entertainment
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Open-air bath
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Entertainment staff
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Yoga classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Walking tours
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Bike tours
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Tour/class on local culture
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Live music/performance
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Broadcast Live sport events
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Tranquility and Adventure Await at Masaya San Agustin
Exquisite Garden and River Views: Immerse yourself in nature's beauty with our lush garden and captivating river views from select rooms.
Entertainment and Activities: Enjoy a game of billiards or table tennis, explore the area with popular hiking and cycling spots, and unwind in our shared lounge.
Convenience at Your Fingertips: Benefit from our 24-hour front desk, airport transfers, tour desk services, and complimentary property-wide WiFi.
Experience the perfect blend of relaxation and excitement at Masaya San Agustin. Book now to create unforgettable memories!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 17 years old stay for COP 100,000 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Me encantó el lugar es precioso, el personal súper amable, queda cerca del pueblo se puede entrar y salir y ellos están muy atentos a todo excelente!!
El orden y la limpieza
Que no fuera lo mismo que reserve en la plataforma
Maravilloso hotel con bellísimas cabañas frente al majestuoso cañón del río Magdalena. Ambiente de relajación y calma. La carta del restaurante deliciosa. Excelente opción cercana al parque de San Agustín
No hay nada malo en el hotel
Es un hermoso lugar, rodeado de naturaleza, paisajes divinos, personas atentas y serviciales, toda la comida super rica y deliciosa, todo muy bien.
Everything great!
La localisation, les services et les équipements étaient au top ! Je ne parle de la vue sur la canyon, inoubliable !!!
Le côté club du bâtiment principal peut rebuter mais les chambres sont suffisamment éloignées pour ne pas être dérangé par le bruit.
Le service pourrait être renforcé en staff au moment du petit déjeuner car les employées avaient beaucoup de tâches à réaliser.
Amazing views, high quality equipped room, super kind staff and very nice breakfast
Nothing
La tranquilidad
Paisaje y naturaleza
La relación costo beneficio
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