Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Spacious accommodations
Cons:
Basic breakfast options
Some locations can be a distance from the main attractions

Categories

Cleanliness
8.79
Most reviews mention clean and well-maintained rooms.
Service
9.16
Numerous mentions of friendly and helpful staff.
Location
9
Good proximity to the beach and main attractions, though somewhat decentralized in some instances.
Room Quality
9.05
Generally positive comments about spacious and comfortable rooms.
Amenities
8.78
Amenities include a rooftop pool and spacious accommodations, although some areas need improvement.
Value for Money
8.84
Overall fair pricing for the services provided.
Food and Beverage
8.39
Breakfast options were viewed as basic with room for improvement.
Overall Experience
9.16
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:02

Property Description

Luxurious Suites “Cielo y Mar”

Located on the vibrant 5th avenue, just 250 meters from the beach, Suites “Cielo y Mar” offers a perfect blend of comfort and convenience.

Breathtaking Views

Wake up to the gentle Caribbean sea breeze from your balcony and enjoy picturesque views of the garden on the first level or mangrove and Caribbean sea on the second level.

Modern Amenities

Each suite is thoughtfully equipped with a comfortable bed, A/C, fan, Wi-Fi, kitchen area with essential appliances, coffee machine, closet, and a private bathroom.

Immerse yourself in the Mexican and international atmosphere of the neighborhood and experience the city's vibrant multiculturalism.

Book your stay at Suites “Cielo y Mar” now and indulge in a truly unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 1588 reviews
Cleanliness: 8.79
Service: 9.16
Location: 9
Room Quality: 9.05
Amenities: 8.78
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.16
S
Sijtze • solo_traveller • nl
9
2026-07-04 • via Nuitee
A
Ana Maria • couple • pt
7
Pros:

Gostei da limpeza do hotel, da dimensão confortável do quarto e da simpatia e disponibilidade dos funcionários

Cons:

A única falha foi o chuveiro. A pressão da água era praticamente inexistente e o caudal muito reduzido, o que tornava os banhos bastante desconfortáveis. Considero que este é um aspeto que deveria ser revisto.

2026-07-02 • via Nuitee
G
German • solo_traveller • se
7
Pros:

Vi kom mitt i natten och vi fick tydlig information om hur man kommer in. Fin innergård med mangträd och liguaner som gick fritt.

Cons:

Vi sov bara en natt och vi kom mitt i natten. Det fanns tydliga spår av att de inte hade bytt ut sängkläderna.

2026-06-12 • via Nuitee
A
Andreas • couple • de
9
Appartement abseits vom Trubel im Zentrum
Pros:

Toller Blick auf die Bucht, Lage 5min zum Strand, gutes kontinentales Frühstück, abgeschlossener Parkplatz

Cons:

Kleiner Dachpool taugt nicht zum Schwimmen

2026-06-07 • via Nuitee
L
Leony • solo_traveller • nl
10
2026-06-06 • via Nuitee
L
Linger • couple • br
9
Pros:

Limpo, café da manhã ótimo e bem silencioso.

Cons:

A piscina não estava funcionando.

2026-06-03 • via Nuitee
V
Virginie • solo_traveller • fr
10
2026-05-30 • via Nuitee
S
Serrano • solo_traveller • co
9
2026-05-30 • via Nuitee
C
Carsten • solo_traveller • de
8
Pros:

Austattung und Appartmentgröße

Cons:

Frühstück war imner dasselbe in der geringen Auswahl

2026-05-28 • via Nuitee
A
Alexandra • extended_group • de
7
Der Aufenthalt in diesem Hotel war gut.
Pros:

Die Lage des Hotels ist ruhig und angenehm.

Cons:

Die fehlende Abwechslung beim Frühstück. Die Sargassum-Braunalgen an den Stränden beeinträchtigt die Strandbesuche, da die Algen nicht nur im Wasser, sondern auch an den Stränden liegen und teilweise nicht beseitigt werden. Da das Hotel keinen direkten Strandzugang hat, ist es für diese Algenplage und deren Beseitigung nicht verantwortlich.

2026-05-28 • via Nuitee
E
Elizabeth • solo_traveller • ca
4
Pros:

Area of hotel was quiet, suite was clean. Upon arrival was told there was no pool, however, discovered on 3rd day that the 5th floor DID actually have a small pool to access.

The breakfast wasn't appealing to me, but it had the staples: bread, cheese, deli meat, cereal, fruit, coffee and teas. Boiled eggs were offered first day when staff saw you seated.

Cons:

The FD staff wasn't always around, and had no sign on their door indicating their return.

Beach 88 was nearby but seaweed was a big issue during this time of year.

Location was a 45 min walk to the Centro area and Ado Bus, so not close to variety of things. Used taxis a lot because the heat was a bit much.

On day 5, someone entered my room during the afternoon and stole my lil travel pouch containing 4000 pesos. Immediately informed staff approx 530pm - who called the mgr and allowed me to explain in English. Said he'd take a few hrs to review cameras, but by next morning, heard nothing from him, so I checked out Thurs morn, and still havent heard from him. 😔

2026-05-27 • via Nuitee
P
Pablo • solo_traveller • mx
9
2026-05-26 • via Nuitee
L
Lamina • extended_group • fr
9
2026-05-26 • via Nuitee
G
Gabrielle • couple • ca
9
Great value, clean and quiet.
Pros:

Breakfast was adequate. The yogurt, fruit and granola were good. Coffee was a bit overdone / burnt and I don't like the milk, but I think it's just the taste of milk in Mexico. The rooms are very large and generally clean, except for a few details. Location is great -- close enough to walk to the main strip with restaurants and boutiques, but in a quiet area.

Cons:

There was a stain on the bed sheet and the coffee maker in the room had not been cleaned from the previous guests. Also, when we stayed here 2 years ago the bicycles were included. This time they cost an additional $10 each per day, so we decided not to use them.

2026-05-26 • via Nuitee
• extended_group • hu
10
2026-05-25 • via Nuitee
V
Vidaña Samaniego • solo_traveller • mx
10
Pros:

Ubicación limpieza y relación calidad precio

2026-05-25 • via Nuitee
R
Robert • solo_traveller • us
8
Pros:

Good value. Clean apartment. Secure parking.

Cons:

Not many dining options in the area.

2026-05-24 • via Nuitee
V
VERONICA • couple • es
4
Pros:

Habitación y camas muy grandes .

Cons:

Ubicación alejado y en zona nada turística. No daba seguridad andar por las calles . La piscina muy pequeña nada que ver con las fotos .

2026-05-24 • via Nuitee
C
Christine • couple • de
9
Sehr freundliches, nettes und bodenständiges Hotel mit allem was man braucht, absolut empfehlenswert👍🏻
Pros:

Sehr nah zum Strand, kurzer Fußweg zur Touristenmeile, aber nicht direkt im Zentrum, daher angenehm ruhig

Cons:

Nichts … für das Seegrasproblem und den entstehenden Gestank ist die Unterkunft nicht verantwortlich 🤷🏼‍♀️

2026-05-23 • via Nuitee
V
Valeria • couple • it
10
We stayed just one night in the hotel but everything was perfect. Is not in the city center but you can walk there. The
Pros:

Super clean and the breakfast was very good. Also the staff was super kind with us.

Cons:

Nothing

2026-05-23 • via Nuitee