Extended Stay America Suites - Providence

Hotels
Extended Stay America Suites
5.8 (1024 reviews)
181 Corliss Street , Providence , us

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Bad customer service
Uncomfortable beds
Missing amenities

Categories

Cleanliness
3.44
Numerous reports of dirty rooms and issues like roaches and bed bugs.
Service
7.41
Good customer service in some reviews, but serious issues reported regarding staff behavior.
Location
7.95
Convenient location, but concerns raised about safety and presence of vagrants.
Room Quality
4.4
Rooms reported as outdated, with issues like uncomfortable beds and strong odors.
Amenities
3.93
Limited amenities; many complaints about missing basic facilities.
Value for Money
7.39
Some value noted given the lower price, but many felt it did not meet expectations.
Food and Beverage
5.44
No dining services or breakfast as advertised, leading to disappointment.
Overall Experience
6.41
Mixed experiences with significant negative sentiments outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:24

Property Description

Convenient Location

Located in Providence, Extended Stay America Suites is just minutes away from top attractions like the Rhode Island School of Design Museum of Art and Brown University. The proximity to The VETS and nearby universities makes it an ideal choice for travelers seeking comfort and accessibility.

Comfortable Accommodations

Our air-conditioned rooms with private bathrooms offer a relaxing retreat after a day of exploring the city. Enjoy modern amenities including a desk, flat-screen TV, and complimentary toiletries, ensuring a comfortable stay for all guests.

Exceptional Service

Our dedicated staff is committed to providing top-notch service, ensuring that your needs are met promptly and efficiently. From offering local insights to ensuring a seamless check-in experience, we are here to make your stay memorable.

Book your stay at Extended Stay America Suites - Providence for a delightful and convenient hotel experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Guest Reviews

5.8
Based on 1024 reviews
Cleanliness: 3.44
Service: 7.41
Location: 7.95
Room Quality: 4.4
Amenities: 3.93
Value for Money: 7.39
Food and Beverage: 5.44
Overall Experience: 6.41
K
Kimberly extended_group us
1
don’t stay here
Pros:

easy to get too

Cons:

very dirty, burns and stain on sheets .says grab and go breakfast which was a few bags of cereal with most all over the floor , unswept halls and elevators stick floor in room . people hanging around front doorway all night

2026-06-13 via Nuitee
L
Leslie couple us
10
2026-06-13 via Nuitee
R
Ryan solo_traveller us
7
2026-06-10 via Nuitee
O
orlando solo_traveller gb
7
Pros:

Na

Cons:

Na

2026-06-10 via Nuitee
R
Roy extended_group us
7
2026-06-09 via Nuitee
M
Mylène solo_traveller ca
9
Great place, great price!
Pros:

It was so cheap considering all that was included, the room was great, everything I could need was available, the parking was free, the staff was so nice, I arrived later than expected, but they still checked me in easily.

Cons:

Some mornings, there was no coffee anymore, I could have waited for more to brew so it is not really a big issue, it is just the only possible thing I could complain about

2026-06-06 via Nuitee
R
Rachel couple us
8
2026-06-03 via Nuitee
G
Growney solo_traveller us
10
Easy.
Pros:

The staff is amazing. Cody is upbeat, welcoming, made the check-in smooth, shared all the food options, held the door (I'm handicapped), took me to the room to make sure it worked for me, and made me feel comfortable. When checking out, Jason also was upbeat and made me feel comfortable. I'm a fan because of them.

2026-06-03 via Nuitee
A
Angel solo_traveller us
10
2026-06-02 via Nuitee
T
Tanisha couple us
1
GM Cody was great. But the hotel sucks! SHUT IT DOWN AND RENOVATE ASAP
Pros:

GM Cody was amazing! He was a very nice person

Cons:

The hotel was terrible. It smelled, the furniture in the rooms were damaged. Hallways were extremely loud as soon as you got off the elevator. There was mold in the bathrooms. This hotel needs a major upgrade immediately. I instantly cancelled my reservation when I saw the room. I am very disappointed in this hotel. It should be shut down immediately!!!

2026-06-01 via Nuitee
P
Polikseniya couple de
1
Cons:

I arrived at the reception and was told that the room I had reserved and already paid for was not available because they had given it to someone else. I was then told that I would need to look for a room in a different hotel. Awful experience

2026-06-01 via Nuitee
M
Meza solo_traveller us
7
Change the check out.
Pros:

Clean a successfull easy to get to .

Cons:

No help on the desk.

2026-05-30 via Nuitee
B
Bhagat extended_group us
4
2026-05-29 via Nuitee
B
Bajon couple us
8
2026-05-27 via Nuitee
J
Jorge solo_traveller us
3
Pros:

Nothing I liked nothing

Cons:

Zero hospitality

2026-05-26 via Nuitee
M
Mozaharul solo_traveller th
7
2026-05-26 via Nuitee
S
Suzanne solo_traveller us
1
Yikes
Pros:

The staff were kind though they could not accommodate our requests (e.g., for a hair dryer or for more than three forks).

Cons:

The staff greeted us by telling us we were "in the ghetto" and reviewing door locking protocols and safety precautions. The lobby was not particularly clean or welcoming, but our room was worse. There was what appeared to be blood splatter on one shelf and wall, food stains in the bathroom, and cigarette burns in the bedding. We weren't able to call down to the desk because our phone was broken and nonfunctional.

2026-05-26 via Nuitee
V
Velazquez family_with_children us
4
Not fully clean, some sheet burned by cigarette and Someone peep on the elevator on the night and wasn’t cleaned until m
Pros:

Location

Cons:

Small cockroaches on the room

2026-05-26 via Nuitee
J
Judith couple us
2
Checked out early; hoping to get some money back. Worst place I have ever stayed.
Pros:

There was No Breakfast, only a few random beverage items, like hot water, tea, etc.
The building was right next to I 95, so we heard the traffic noise all night long.

Cons:

The room's kitchen had no dishes, glasses, silverware or pots and pans.
They required we pay $100, damage fee that is to be returned to us is we didn't damage anything in the room. But the room's "kitchen" already had a broken and missing drawer, the pieces placed under the sink; the toilet seat was partially unglued so slid around; and the Microwave vent/filter was bent and dirty. We took pictures that we shared with the desk clerk and she suggested we send them to the manager. However, his contact information on his business card was not accurate, so hopefully he will receive our comments and complaints.

2026-05-26 via Nuitee
C
Catherine solo_traveller gb
2
Never again!
Pros:

Very little

Cons:

It was decrepit. My kitchenette was missing a door. The “chair” was a peeling wipe clean disaster.

2026-05-25 via Nuitee