APA Hotel & Resort Nishishinjuku Gochome Ekimae Tower - Formerly APA Hotel & Resort Nishishinjuku Gochome Eki Tower

Hotels
•
APA Hotels&Resorts
8.2 (8172 reviews)
Shibuya-ku Honmachi 3-14-1 , Tokyo , JP
+81 570-027-011

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central, convenient location near subway and attractions
Pleasant, helpful and efficient staff (including lost-item shipping)
Clean rooms and well maintained property
Onsen facilities and useful amenities (washers/dryers, ice machines)
English TV programming and helpful pub/breakfast options
Option to store luggage and rooms with operable windows
Cons:
Rooms and bathrooms frequently described as very small
Pool closed seasonally (not available in October)
Limited lounge/seating/lounge space and pub availability outside meal times
At least one report of room not vacuumed during linen change
Occasional maintenance causing access inconvenience

Categories

Cleanliness
8.4
Generally reported as very clean and well maintained (clean rooms, onsen areas); one guest noted the room did not appear vacuumed during a linen change.
Service
8.5
Staff repeatedly described as pleasant, helpful and efficient (including arranging shipment of a lost cap); some language limitations handled with phone translators.
Location
9
Multiple guests praised the central location near Nishi-Shinjuku station, Shinjuku Chuo Park and city attractions; consistently described as very convenient.
Room Quality
6.5
Frequent negative comments about very small rooms and bathrooms and at least one uncomfortable mattress; some liked room cleanliness and window option, but size is a consistent drawback.
Amenities
8.3
Strong positives for onsen facilities, working washers/dryers and ice machines; pub and TV with English programming praised. Pool seasonal closure and limited lounge/seating noted as drawbacks.
Value for Money
8
Seen as a good economical option by several guests (good price-quality ratio) though some felt breakfast or small room size reduced perceived value.
Food and Beverage
8.4
Breakfast described as good/very good by several guests and the pub/egg praised; a few found breakfast not worth extra cost, but overall positive.
Overall Experience
8.5
Most guests reported a pleasant stay and would recommend or return, citing friendly staff, good location and onsen; main negatives around room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Accommodations
Experience comfort like never before with our original mattresses designed to optimize weight distribution. Each room is equipped with modern amenities including a desk, flat-screen TV, and a fridge. Relax in your own private bathroom after a long day of exploring Tokyo.

Delectable Dining Options
Start your day right with a buffet or American breakfast served every morning at our hotel. Indulge in European cuisine at our on-site restaurant, specializing in a variety of flavorful dishes to satisfy your cravings.

Relaxation and Recreation
Unwind by our seasonal outdoor pool, the perfect spot to soak up the sun and enjoy a refreshing swim. Whether you're looking to lounge poolside or take a dip, our hotel offers the ideal setting for relaxation.

Book now to experience the perfect blend of luxury and convenience at APA Hotel & Resort Nishishinjuku-Gochome-Eki Tower.

Important information:

Please notify the hotel if you arrive more than 2 hours later than the initially indicated arrival time.

Children under 6 years old can stay free of charge when using existing bedding.

Opening hours of public bath: 06:00-10:00 in the morning and 15:00-02:00 (next day).

A seasonal outdoor swimming pool is available for an additional charge and open only during summer, July 3- September 23 between 9:00-22:00.

The terrace is available for guests to use all year round.

There is an additional charge to use the pool:
Adult: YEN 1500 per hour on weekdays, YEN 2000 on weekends and holidays.
Child: YEN 1000 per hour on weekdays, YEN 1000 on weekends and holidays.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Location

Guest Reviews

8.2
Based on 8172 reviews
Cleanliness: 8.4
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 8.3
Value for Money: 8
Food and Beverage: 8.4
Overall Experience: 8.5
R
Rob • solo_traveller • ca
9
I will stay here again and have suggested to friends to stay as well.
Pros:

The property seemed new, very clean and well maintained. It had 3 sets of washers and dryers that worked well, ice machines on the same floor, as well as his and hers onsens. It was very close to Nishi-Shinjuku subway station and close to Shinjuku Chuo Park and the Tokyo Metropolitan Building (free observation decks). There was a large TV with English programming and movies.

Cons:

The pool was closed, it's only open from early July to early September but October is still hot in Tokyo.

2026-10-31 • via Nuitee
S
Shigeki • couple • jp
7
2026-10-31 • via Nuitee
D
Dayana • couple • ve
7
Normal
Pros:

El hotel cumple si buscas una opción económica en Tokio, donde la relación calidad-precio puede ser un factor importante.

Cons:

la habitación era demasiado pequeña, al igual que el baño, y la comodidad dejó bastante que desear. Para una estancia corta puede servir, pero personalmente no repetiría. Considero que hay mejores alternativas en la ciudad por las que vale la pena buscar un poco más.

2026-10-31 • via Nuitee
O
osamu • solo_traveller • jp
10
2026-10-31 • via Nuitee
D
Danuta • solo_traveller • pl
8
Pros:

In general it was a good stay. Location is good as it’s near one of the stations and it’s not far from Shinjuku. The hotel stuff was nice enough, not everyone speaks English but they use translator on their phone, which works pretty well. WiFi worek ok. You can leave your luggage with the hotel at the day of check-in and check-out which is very convenient. I liked the option to open a window in my room, which is not always possible in some hotels.

Cons:

The main thing that it’s missing in my opinion is the lounge or something similar. For a big hotel like that there are only few seats near the checkin counters and the luggage storage doesn’t have separate room but rather being stored there in the middle of the main hole, just kind of separated by curtains. The is an Irish pub but it was usually serving hotel breakfast/lunch/dinner and between these time it was closed (except the evening) , not a place to really sit there or buy a coffee in the meantime which is a shame because I think they could really use this space more in my opinion. Another little thing was that during my stay there was some sort of maintenance of the air conditioning on my floor, which was kind of strange and because of that was hard to walk to the elevator from my room; while I understand that these kind of works need to be done, maybe the floor should not be occupied by the hotel guests at that time.

2026-10-30 • via Nuitee
美智子 • solo_traveller • jp
7
2026-10-30 • via Nuitee
L
Léa • couple • fr
8
Super
Pros:

Accueil / emplacement

Cons:

Chambre petite

2026-10-30 • via Nuitee
P
Philippe • family_with_children • fr
10
2026-10-30 • via Nuitee
C
Chelliah • solo_traveller • gb
10
2026-10-30 • via Nuitee
D
Dominique • couple • fr
10
2026-10-30 • via Nuitee
A
Anna • extended_group • se
8
Skönt lugnt läge. Bra rum men väldigt litet badrum
Pros:

Läget

Cons:

Frukosten

2026-10-30 • via Nuitee
P
Patrick • couple • de
10
Sehr angenehm und gut umsorgt
Pros:

Das info System und das onsen waren mega gut... auch jegliche Frage wurde schnell und effektiv beantwortet

Cons:

...

2026-10-30 • via Nuitee
J
Julia • couple • de
8
Pros:

Gute Lage zur u-Bahn.

Cons:

Das Zimmer war für zwei Personen sehr klein.

2026-10-30 • via Nuitee
H
Helena • couple • us
9
It is a very nice and pleasant hotel. The staff all seem very pleasant.
Pros:

The room is nice and clean. The people that worked there are very pleasant and helpful.

Cons:

It does not appear that the room was vacuumed when the linens were changed.

2026-10-29 • via Nuitee
A
Alexandra • extended_group • de
9
Urlaub
Pros:

Lag sehr zentral

2026-10-29 • via Nuitee
S
Sonia • extended_group • es
8
Agradable
Pros:

Las instalaciones, sobre todo el Onsen y la ubicación. Desayunó muy bien

Cons:

El colchón de nuestra habitación no era muy cómodo, la habitación pequeña

2026-10-29 • via Nuitee
Y
Yousif • solo_traveller • bh
8
Cons:

The room size

2026-10-29 • via Nuitee
A
Anders • family_with_children • se
8
Praktiskt läge nära Shinjuku och tunnelbana på lugn gata.
Pros:

Fint, rent, trevlig personal, sköna sängar.

Cons:

Booking.com visar upp roof top pool som visar sig vara stängd för säsongen. Sådant bör framgå när man gör bokningen.

2026-10-29 • via Nuitee
A
Alice • family_with_children • gb
10
Amazing service, attentive staff, good breakfast
Pros:

Good pub, friendly staff, lovely breakfast and the egg was amazing.

We left a baseball cap here, which had sentimental value, then we moved onto stay at another Apa Hotel in Osaka. I contacted the hotel and they organised the hat to be shipped from this hotel to our Osaka Apa for 970 yen! They were so efficient and a great price.

Thank you so much for doing this and hosting us, from Scotland, we had a wonderful time.

Cons:

N/A

2026-10-29 • via Nuitee
W
Won • couple • us
4
Not worth staying because of small room.
Pros:

Breakfast was ok but not worth the cost.

Cons:

Room was too small to two people. It felt like a size of a very small dorm room in USA.

2026-10-29 • via Nuitee