Hyatt Place Niagara Falls

Hotels
•
Hyatt Place
8.1 (3058 reviews)
310 Rainbow Blvd South , Niagara Falls , US
+1 716-285-5000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Cons:
Parking garage condition
Limited breakfast options

Categories

Cleanliness
7.56
The parking garage is in bad shape and the breakfast area could use better upkeep.
Service
8.53
Staff were generally very welcoming and kind, with some exceptions noted.
Location
9.07
Excellent location, right next to the waterfalls.
Room Quality
8.02
Rooms are average and served basic needs.
Amenities
7.55
Breakfast options and parking need improvement.
Value for Money
8.01
Affordable hotel, suitable for the price point.
Food and Beverage
7.56
Breakfast could include more options, lacking fresh fruit and yogurt.
Overall Experience
8.53
Overall a good choice, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:40

Property Description

Prime Location near Attractions
Hyatt Place Niagara Falls is just a 3-minute walk from the Conference Center and close to Old Falls Street, Rainbow Bridge, and American Falls.

Modern Amenities
Each room features a flat-screen TV, free toiletries in the private bathroom, and a convenient desk. Guests can enjoy the indoor swimming pool and free WiFi throughout the property.

Convenience and Service
The hotel offers a fitness centre, business centre, and 24/7 reception assistance for guests' needs. With Niagara Falls State Park just 100 metres away, the hotel is the perfect choice for a memorable stay.

Book your stay at Hyatt Place Niagara Falls for a luxurious and convenient experience.

Important information:

Pets can be accommodated at an extra charge of USD 100 per room, per stay (1–6 nights), additional pet cleaning fee USD 100 per room (7-10 nights).

Parking is available at the property. Parking charges are a seasonal rate charged per day. Please reach out to property with any questions on this.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Location

Guest Reviews

8.1
Based on 3058 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
D
Dillon • family_with_children • us
3
Pros:

It was a great location

Cons:

Room was nasty bathroom grout was disgusting and discolored there was a nasty spot on the ceiling and vents were dirty

2026-10-31 • via Nuitee
S
Steven • family_with_children • us
8
Cons:

Didn't like the parking situation.

2026-10-30 • via Nuitee
R
ron • family_with_children • il
9
2026-10-29 • via Nuitee
T
Ting Yu • solo_traveller • us
4
Except for WiFi, everything is good
Pros:

Good location and spacious

Cons:

No WiFi from my second night through check-out. No solution or timeline provided. Very disappointed!

2026-10-29 • via Nuitee
J
Jorge Luis • couple • pe
1
2026-10-29 • via Nuitee
J
Judy • extended_group • us
9
Nice time at the Hyatt
Pros:

Staff was wonderful in all ways- accommodating and friendly- very efficient. Location was good and we enjoyed watching the fireworks from the rooftop. The room was clean and refreshed as needed. Would recommend.

Cons:

Breakfast was a bit lacking and we only ate once in the hotel.

2026-10-27 • via Nuitee
O
Orlando • family_with_children • us
8
Great Location
Pros:

The location and proximity to Niagra Falls.

Cons:

No microwave in my room.

2026-10-26 • via Nuitee
N
Nick • family_with_children • us
5
Hotel can really great if you did something about the parking, its awful!
Pros:

Room was clean. Shower floor is slippery. Not a fan of the soap. View would have been great if the rooftop air conditioner wasn't there. TV was rough, its 2026, shouldn't have to keep going back to channel 2 for the guide and wait for it to scroll.

Cons:

Parking! The WORST i have ever seen. The lobby to the elevators looked like a crime scene. Floors were disgusting, the plywood wall was bizarre. Oh but we did try the stairs and surprise it was worse then the elevator! Seems anyone can use the stairwell as a toilet and no one cleans it up, GROSS beyond GROSS

2026-10-26 • via Nuitee
H
Hitsman • couple • us
10
2026-10-25 • via Nuitee
D
David • family_with_children • us
2
Pros:

Closeness to the falls

Cons:

Gave us a room that was not ready- still dirty
Gave us a second room with no towels
Under beds was filthy with candy rappers.

2026-10-25 • via Nuitee
L
Leny • extended_group • us
10
2026-10-23 • via Nuitee
P
Pamela • family_with_children • us
10
2026-10-23 • via Nuitee
V
Vivek • solo_traveller • ae
8
Great stay and loads of fun with friends
Pros:

Proximity to Niagara

Cons:

Nothing to not like

2026-10-21 • via Nuitee
K
Kimberly • family_with_children • us
8
2026-10-21 • via Nuitee
B
Brittney • couple • us
4
Pros:

Great location to get to the falls, we were able to walk anywhere we needed to go

Cons:

Breakfast was disappointing, parking is not on-site and is a public city garage. I felt very unsafe in the garage.

2026-10-20 • via Nuitee
M
Michael • family_with_children • us
4
It's not worth it....
Pros:

The 6th floor viewing deck, but we missed watching the fireworks by 1 day! They should do them year-round!!!

Cons:

The room was too small for 5 people! The sofa bed was ridiculously uncomfortable! They provided no linens for it...we had to ask. The coffee maker in the room was absolutely disgusting! No microwave. They advertise for a market, but there is nothing!!! Maybe water & Pepsi, but that's it!!!! And handicapped parking is a joke. There's like 5 spaces & you have to place congress when you leave....well, people just move em and take your space. Ridiculous. I would never stay here again.

2026-10-20 • via Nuitee
Q
quattrocchi • couple • us
6
Over all it was OK, but our next visit will more than likely be staying at a different location.
Pros:

Ease check-in, pleasent front desk person. Room clean and stocked.

Cons:

Asked for a room with a good view, we were told that we wouldn't be able to see the falls but would be having a good view of the area itself. All we saw was HVAC equipment. Had breakfast that left a lot to be desired, it was more in line with that of a free continental style.

2026-10-18 • via Nuitee
E
Esteban • family_with_children • co
8
Pros:

Muy buena ubicación.

Cons:

El desayuno.

2026-10-17 • via Nuitee
J
Joan • extended_group • us
10
Walking distance to everything.
Pros:

Excellent location. We parked and walked everywhere. Decent breakfast.

Cons:

No one was there at check in. Kept knocking on the door marked staff, tried calling the hotel phone number. After about 10 minutes someone came out. It was really strange.

2026-10-16 • via Nuitee
M
Manish • family_with_children • in
7
Pros:

Walkable distance for Maid of the mist booking place , as I was traveling with my old age father

Cons:

Parking facilities

2026-10-16 • via Nuitee