Hyatt Place Niagara Falls

Hotels
Hyatt Place
8.1 (3022 reviews)
310 Rainbow Blvd South , Niagara Falls , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Cons:
Parking garage condition
Limited breakfast options

Categories

Cleanliness
7.56
The parking garage is in bad shape and the breakfast area could use better upkeep.
Service
8.53
Staff were generally very welcoming and kind, with some exceptions noted.
Location
9.07
Excellent location, right next to the waterfalls.
Room Quality
8.02
Rooms are average and served basic needs.
Amenities
7.55
Breakfast options and parking need improvement.
Value for Money
8.01
Affordable hotel, suitable for the price point.
Food and Beverage
7.56
Breakfast could include more options, lacking fresh fruit and yogurt.
Overall Experience
8.53
Overall a good choice, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:40

Property Description

Prime Location near Attractions
Hyatt Place Niagara Falls is just a 3-minute walk from the Conference Center and close to Old Falls Street, Rainbow Bridge, and American Falls.

Modern Amenities
Each room features a flat-screen TV, free toiletries in the private bathroom, and a convenient desk. Guests can enjoy the indoor swimming pool and free WiFi throughout the property.

Convenience and Service
The hotel offers a fitness centre, business centre, and 24/7 reception assistance for guests' needs. With Niagara Falls State Park just 100 metres away, the hotel is the perfect choice for a memorable stay.

Book your stay at Hyatt Place Niagara Falls for a luxurious and convenient experience.

Important information:

Pets can be accommodated at an extra charge of USD 100 per room, per stay (1–6 nights), additional pet cleaning fee USD 100 per room (7-10 nights).

Parking is available at the property. Parking charges are a seasonal rate charged per day. Please reach out to property with any questions on this.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Location

Guest Reviews

8.1
Based on 3022 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
A
adrianabL372ZA NONE New Jersey
8
Good choice
Pros:

WiFi not working but otherwise we had a great experience staying here. Room was very clean, comfortable, everything as expected.

2026-08-29 via Tripadvisor
G
GUERRA extended_group us
8
Es cómodo, limpio y seguro para
Pros:

La terraza, la piscina y la ubicación

Cons:

El desayuno, necesita más variedad

2026-08-29 via Nuitee
A
Angela couple us
10
2026-08-29 via Nuitee
H
Happiness62695901116 NONE
2
Worst experience in Niagara
Pros:

Very rude staff, filthy carpet, dusty room, bed too soft, not recommended for the price you pay and hyatt member were not welcome. For a healthy stay avoid staying at this hotel.

2026-08-27 via Tripadvisor
A
ateret family_with_children il
1
אפיץ בכל מקום שזו רשת נוראית ותת רמה
Pros:

כלום - יחס מזעזע - המזגן מותקן בתוך עמוד שגם המנוע מרעיש - הם יודעים על זה וזה לא מופיע בשום צורה באתר בוקינג ולא באתר הרשמי שלהם!!!!!😡 היחס של כל הצוות מזלזל גם אחרי שפונים מלון אפס רמה

Cons:

כלום - יחס מזעזע - המזגן מותקן בתוך עמוד שגם המנוע מרעיש - הם יודעים על זה וזה לא מופיע בשום צורה באתר בוקינג ולא באתר הרשמי שלהם!!!!!😡 היחס של כל הצוות מזלזל גם אחרי שפונים מלון אפס רמה כמו כן משהו ששכחנו והתקשרנו אמרו שלא נמצא והם משקרים כי זו מכונה לשטיפת השיניים .. ברור שהייתה שם - בושה של מקום

2026-08-27 via Nuitee
Z
Z9915NCvickyk NONE
10
Trip with family
Pros:

Loved the location of hotel and overall service by hotel staff. Breakfast was my most favorite part. Not needed to take out car since all the attraction was in walking distance only, although we were having stroller and wheelchair .

2026-08-26 via Tripadvisor
A
Amy family_with_children us
4
Overall an ok place to lay your head for a short stay
Pros:

Location of the hotel
Available parking garage
Quietness of the hotel

Cons:

The cleanliness the carpet was sticky
Bed sheets still had hair on it
Rooms needs some updating

2026-08-25 via Nuitee
S
Stanislav family_with_children us
4
2026-08-25 via Nuitee
R
Riccardo couple it
5
Non ci tornerei , dormirei in Canada
Pros:

Poco

Cons:

Sporca , congelata

2026-08-25 via Nuitee
H
hazan studio solo_traveller il
1
2026-08-25 via Nuitee
I
Inbal solo_traveller il
10
Pros:

מלון מצוין, מיקום מצוין

Cons:

קיבלנו את החדר בחצי שעה איחור

2026-08-25 via Nuitee
S
selamio410 NONE
8
good hotel to stay
Pros:

we stayed in different cities before... our one of choices when come to hotels to stay.... overall a nice hotel and close to everything. We will love it.

2026-08-24 via Tripadvisor
M
Mishelle couple us
10
2026-08-24 via Nuitee
B
Bing family_with_children nl
7
Pros:

Nice location

Cons:

Stay for 3 nights but non of the days had house keeping, only put some fresh towels instead.

2026-08-23 via Nuitee
N
Nancy solo_traveller us
8
Family trip
Pros:

Beds comfy, liked 2 queens and sofabed. Good size room. location perfect, close to Niagara Park and Falls and eateries . Safe area. Check in and out easy.

Cons:

Breakfast was ok but could be improved.

2026-08-22 via Nuitee
T
TATIANA couple ru
4
Pros:

Близость к ниагарскому водопаду, 5 минут пешком

Cons:

В номерах нет халатов, воды, мыльных принадлежностей. Отель не соответствует своей категории и бренду.

2026-08-22 via Nuitee
M
Michael family_with_children us
5
Convenient location but dirty run down hotel. Beds are ok. Poor customer service
Pros:

Convenient location

Cons:

The building looks new in the outside but inside it is dirty and broken. Management is not taking good care of this facility. I never expected to see a Hyatt this dirty and run down. Needs A LOT OF MAINTENANCE. Also customer service was poor.

2026-08-22 via Nuitee
M
meags2026 Family Boston, Massachusetts
10
Must stay here when you visit Niagara Falls!
Pros:

We had a wonderful stay at Hyatt Place Niagara Falls this month!

The hotel is extremely clean, including the rooms, the pool and the gym - everything felt brand-new and was obviously well cared for. But the best part of our stay was the friendly, welcoming and helpful staff, who were truly wonderful. A very special shout out to Shanta, who's warmth and care made it feel like "home" during our stay, and especially for how she made my daughter feel like a VIP!

We brought our dog with us during our stay and she loved it, too.

The location is incredible, you are about 100 yards from Niagara Falls State Park (which I learned was the first state park in America!) and 400 yards from Niagara Falls itself! Walking my dog there every morning during vacation felt like a dream.

The morning breakfast was awesome and a huge variety of goods. Having a bar and restaurant onsite was great for my family, too.

We really loved our trip to Niagara Falls and would tell everyone we know to stay at Hyatt Place and nowhere else!

2026-08-21 via Tripadvisor
R
Ranjith family_with_children us
7
visited to see NiagaraFalls and stayed nearby at the Hyatt hotel. It was very nice and only 0.3 mile
Pros:

The hotel is located right next to the state park, so the next morning we were able to just walk over and visit Niagara Falls, which was amazing! What I liked most about this hotel is definitely its location. The hotel itself is decent—nothing too fancy, but not bad either. Honestly, I have no complaints. They also provided a complimentary breakfast, which was a nice surprise since I wasn't sure if it was originally included in my booking.

Cons:

The room should have been cleaner, and it would be great if they added a light, fresh fragrance to the air. I mean they cleaned as per normal check out standard, but I was exepected more fresh fragance in the room air.

2026-08-21 via Nuitee
S
Stephen family_with_children us
10
2026-08-21 via Nuitee