AC Hotel by Marriott Veracruz

Hotels
•
AC Hotels by Marriott
8.5 (279 reviews)
Boulevard Adolfo Ruiz Cortines 3422 , Veracruz , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean
Cons:
Cleanliness issues
Service delays
Food variety less

Categories

Cleanliness
7.96
Some reviews mention issues with cleanliness.
Service
9.43
Many guests praised the staff's assistance and friendliness.
Location
9.47
The hotel's location is highly appreciated, with access to malls and beach.
Room Quality
8.42
Rooms are spacious and comfortable, but some repairs are needed.
Amenities
7.45
Some amenities like the pool were reported to be under maintenance.
Value for Money
8.41
Prices might be considered high given some shortcomings.
Food and Beverage
7.96
Food quality varies; some guests noted the lack of options.
Overall Experience
8.93
Overall, guests had a pleasant stay but encountered some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:29

Property Description

Luxurious Amenities and Services

AC Hotel by Marriott Veracruz in Boca del Río offers a perfect blend of comfort and sophistication. From the outdoor swimming pool to the indoor pool, guests can relax and unwind in style. The 24-hour front desk ensures all needs are promptly met, guaranteeing a seamless stay.

Delightful Dining Experience

Indulge in a culinary journey at the hotel's restaurant, where a delectable menu awaits. Whether it's a hearty breakfast or a gourmet dinner, guests can savor every bite in a chic and inviting ambiance.

Convenience at Your Fingertips

With a tour desk for sightseeing arrangements and a business center for corporate needs, AC Hotel by Marriott Veracruz caters to all types of travelers. Located just 7 km from Veracruz and 9 km from the airport, it's the ideal choice for a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 279 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.93
C
Cristobal R • extended_group • mx
7
Muchas cosas por mejorar
Pros:

La ubicación es inmejorable al estar a un lado de la plaza andamar donde hay muchas opciones de comida, shopping ,etc; Además de que está justo enfrente del WTC

Cons:

La ubicación del hotel es inmejorable, lamentablemente no cumple con muchos estándares de la o al pertenecer a la cadena "Marriot" sin duda es de los más flojitos en los que me he quedado. Espacialmente por el trato del un joven en específico de la recepción y el traslado horrible por zonas del hotel muy feas y totalmente descuidadas cuando tienes que aparcar tu carro.

2026-06-07 • via Nuitee
M
Montserrat • family_with_children • fr
3
Defined not a 4 stars, stinky bedroom, dirty floor, no AC thermostat. Too expensive for a bad stay!
Pros:

The location.

Cons:

The rooms were no good, we had to ask to change rooms 3 times because they had a strong smell to mold, and at night the smell from the drain pipes was unbearable. The room service didnt include cleaning the floor, so the floor was very dirty (the soles of the socks were black). The AC in the room didb’t have thermostat, so impossible to set up a temperature, every time you switched on the AC te temperature became freezing cold, so we were getting up every 2h or so to switch it off and on, without AC the heat was unbearable. The parking was a pain because there was no space where to park the car yourself so you had to leave your car in a tiny spot and wait for the valet parking. We paid a fortune for a 4 stars hotel and it was not worth the money. I would recommend you to book somewhere else.

2026-06-07 • via Nuitee
D
Dirk • solo_traveller • de
9
2026-06-07 • via Nuitee
M
Mildred M. Jullian • solo_traveller • mx
5
2026-05-31 • via Nuitee
M
Michael • family_with_children • us
10
Excellent
2026-05-25 • via Nuitee
V
Villegas • solo_traveller • mx
5
Pir no dejar regresaria
Pros:

agua tibia para ahorrar gas me parece no debe ser
Le pegaron a .mi coche el estacionamiento es muy incomodo

Cons:

Estacionamiento la vista y el agua de la regadera muy tibia

2026-05-25 • via Nuitee
B
brenda • solo_traveller • mx
7
2026-05-22 • via Nuitee
D
dominguez • couple • mx
9
Día del maestro
Pros:

La alberca

Cons:

El café está quemado muy malo el de desayuno

2026-05-21 • via Nuitee
N
Nancy Scarlett • couple • mx
9
Cons:

El estacionamiento! 👎🏻👎🏻

2026-05-17 • via Nuitee
S
Serrato • solo_traveller • mx
10
Pros:

Todo

Cons:

El buffet que haya mas variedad

2026-05-13 • via Nuitee
J
Jaime • couple • mx
8
2026-05-09 • via Nuitee
A
aguilar • solo_traveller • mx
8
Precaución al descender o abordar ...
Pros:

Ubicación

Cons:

Bahía de estacionamiento muy mal operada Obstruida siempre.con vehiculos que ahi dejan complicando acceso y salida
A veces hasta dejarlo en la avenida es inseguro
Hubo un accidente vial en esas.fechas
Hay que corregir ya

2026-05-06 • via Nuitee
L
LUZ ANGELICA • solo_traveller • mx
10
Excelente calidad precio y ubicación
Pros:

Todo , limpieza , ubicación, la habitación cómoda , excelente aire acondicionado y el plus del frigobar en el cuarto , el bufete de desayuno muy bien calidad y precio la alberca excelente

2026-05-02 • via Nuitee
C
Carlos M Perez • solo_traveller • mx
9
Pros:

Sin duda el servicio es lo mejor para estar cómodo. Las instalaciones están bien y la ubicación excelente para las actividades que necesite realizar.

Cons:

Baja capacidad de estacionamiento, pero no es significativo.

2026-05-01 • via Nuitee
A
Alfonso • family_with_children • mx
10
Cons:

albercas muy pequeñas y no hay una farmacia dentro del hotel por alguna emergencia que tenga aunque sea lo basico

2026-04-28 • via Nuitee
M
Mariana • couple • mx
7
Pros:

Todo excelente

Cons:

El detector de humo está justo arriba de la cama con luz todo el tiempo y en la noche me costó muchísimo trabajo dormir !!

2026-04-24 • via Nuitee
K
Karla Ivonn • family_with_children • mx
9
Todo excelente!!
Pros:

no tuvimos oportunidad de consumir alimentos dentro del hotel por ser una estancia muy corta pero la ubicación es excelente.

Cons:

había mucho frio en la habitación al llegar

2026-04-17 • via Nuitee
G
Gustavo • solo_traveller • mx
8
Pros:

Me gustó la ubicación

Cons:

Mencionaba que tenía amenidades como shampoo, acondicionador y gel de ducha, pero el recipiente del shampoo estaba vacío, además que el extracto de aire del baño no funcionaba.

2026-04-16 • via Nuitee
• couple • mx
4
2026-04-16 • via Nuitee
Z
Zoe • extended_group • mx
10
2026-04-15 • via Nuitee