Holiday Inn Express Melbourne West by IHG

Hotels
•
Holiday Inn Express
9 (1460 reviews)
2255 Coastal Lane , Melbourne , US
+1 321-345-4186

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast variety
Friendly staff
Cons:
Inconsistent service
Elevator issues

Categories

Cleanliness
8.39
Guests noted that the cleaning staff were kind and did their job well, though there were mentions of issues with room freshness.
Service
9.36
Positive sentiments regarding the front desk and overall staff interactions were noted, despite some issues with rudeness from specific staff members.
Location
8.9
The hotel is in a good area, though it can be busy, which some guests found overwhelming.
Room Quality
9.35
Guests frequently enjoyed the comfort and quality of the rooms, commenting on their cleanliness and quietness.
Amenities
8.38
Facilities are generally well-regarded, but some were disappointed by missing items during their stay.
Value for Money
9.34
Overall, guests felt the hotel provided good value, with affordable prices and quality amenities.
Food and Beverage
8.89
Breakfast options were well received, though some suggested improvements.
Overall Experience
9.36
The majority of guests expressed a desire to return, reflecting a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:27

Property Description

Modern Amenities
Holiday Inn Express Melbourne West, an IHG Hotel offers a range of modern amenities including free WiFi, a fitness centre, and a hot tub for guests to relax and unwind.

Delicious Dining Options
Guests can start their day right with a buffet or American breakfast offered by the hotel, ensuring a satisfying and tasty meal to kickstart their adventures in Melbourne.

Convenient Business Facilities
For business travelers, the hotel provides a business centre equipped with a fax machine and photocopier, catering to all professional needs during their stay.

Book your stay at Holiday Inn Express Melbourne West, an IHG Hotel for a perfect blend of comfort and convenience during your visit to Melbourne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLB

Location

Guest Reviews

9
Based on 1460 reviews
Cleanliness: 8.39
Service: 9.36
Location: 8.9
Room Quality: 9.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
J
John • couple • gb
8
Value for money
Pros:

Convenient location and quiet

Cons:

Nothing really

2026-09-16 • via Nuitee
S
Sandra • family_with_children • pt
7
Estadia agradável!
Pros:

Quarto mais espaçoso do que o habitual para um Holiday Inn. Apesar do hotel estar lotado, não havia ruído externo, boa insonorização.

Cons:

A pressão da água do duche.

2026-09-15 • via Nuitee
F
fabio • extended_group • br
10
2026-09-11 • via Nuitee
F
fabio • family_with_children • br
10
2026-09-11 • via Nuitee
A
Abigayle • couple • us
10
2026-09-09 • via Nuitee
Štěpán • solo_traveller • cz
9
2026-09-09 • via Nuitee
A
Abigayle • couple • us
10
2026-09-09 • via Nuitee
J
Jen • solo_traveller • us
10
Pros:

Awsome staff

2026-09-09 • via Nuitee
P
Patrick • family_with_children • us
10
Pros:

Pool

Cons:

Breakfast

2026-09-08 • via Nuitee
G
GERARDO • solo_traveller • us
10
2026-09-08 • via Nuitee
K
Krystal • couple • us
6
It was decent.
Pros:

Hotel was clean. The staff was nice. My boyfriend left his cologne and they brought it down for us. I liked how Dove products were provided.

Cons:

The hotel was clean for the most part. There was one corner of the room that kind of smelled. Also a musty smells in the entire room. The breakfast was cold. Cold eggs, stale bagel, and there wasn't many options. We basically had bread for breakfast the whole stay.

2026-09-08 • via Nuitee
A
Aracili • family_with_children • us
8
My family and I enjoyed our stay, place are clean, friendly environment and the gym is a plus.
Pros:

Clean and friendly environment

Cons:

None

2026-09-07 • via Nuitee
H
Hedrick • solo_traveller • us
10
2026-09-07 • via Nuitee
R
Renato Inacio • family_with_children • ca
8
It is a place that I would recommend
Pros:

Staff very friendly and polite.

Cons:

Good facility and great breakfast

2026-09-06 • via Nuitee
A
Abigayle • solo_traveller • us
10
2026-09-02 • via Nuitee
C
Chiara • couple • it
8
Ottimo alloggio per la zona di Orlando
Pros:

La posizione vicino al centro di Melbourne e a 30 min dal Kennedy space center. Camere ampie e letti molto grandi e comodi. Il parcheggio, anche se non è privato, ma si riesce a trovare. Kit da bagno disponibile, asciugamani e lenzuola sempre pulite.

Cons:

La colazione non molto assortita, poche cose essenziali. Aria condizionata troppo forte.

2026-09-01 • via Nuitee
L
Lucian • family_with_children • ro
10
Cons:

Personalul de la bucatarie

2026-08-31 • via Nuitee
D
Darren • family_with_children • gb
8
2026-08-31 • via Nuitee
D
Dirk • family_with_children • de
7
2026-08-24 • via Nuitee
K
Karen • solo_traveller • us
6
Pros:

I visit this location at least once a year and love how close everything is

Cons:

I am in an electric wheelchair and I always reserve an accessible room so why did they give me a regular room . I have to call the front desk complain and switch rooms It's just so inconvenient and annoying and she was making up all kinds of excuses I don't like that are you kidding me. Unacceptable

2026-08-22 • via Nuitee