The Hand Hotel Llangollen by Compass Hospitality

Hotels
•
Compass Hospitality
7.9 (2563 reviews)
Bridge Street , Llangollen , gb
+44 1978 860303

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Needs cleaning
Room quality issues
Poor shower pressure

Categories

Cleanliness
6.86
Multiple reviews mentioned that the hotel needs cleaning and work done on the property.
Service
8.83
The staff received positive feedback for being friendly and helpful.
Location
9.37
The location was frequently highlighted as excellent and convenient.
Room Quality
6.82
Several guests noted that rooms were small, tired, and needed modernization.
Amenities
7.85
Amenities were mentioned positively, but some issues with Wi-Fi and decor were noted.
Value for Money
7.31
Guests felt that certain aspects, like room quality, did not match the price.
Food and Beverage
8.36
Breakfast and New Year’s Eve meal were mentioned positively, though some meals were criticized.
Overall Experience
7.83
Guests had a mix of positive and negative experiences, balancing out to a moderately favorable review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:18

Property Description

Charming Riverside Hotel in Llangollen Town Centre

Riverside Views and Modern Comforts: Enjoy picturesque views of the River Dee from your room while indulging in modern amenities like free Wi-Fi and parking.

Delightful Dining Experience: Savor home-cooked meals at the original Georgian restaurant overlooking the gardens and river, with a special bar menu that changes frequently.

Live Entertainment: Experience lively evenings with popular rock and roll on Saturdays and soothing jazz on the first Sundays of the month.

Ready to experience the perfect blend of history and comfort at The Hand Hotel?

Important information:

Please note that the rooms are located on upper-level floors with no elevator access.

When booking for more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 2563 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.83
S
Simon • solo_traveller • gb
7
Fair stay but could be better only place available
Pros:

Location
Good sized family room but double was small.
Great cot
Staff helpful
Managed to book in at 1 pm

Cons:

Complicated parking payments if you book via booking.com parking is not included
Despite having big car park spaces not ring fenced for hotel
No lift lots of stairs
Toilet cistern dripped in double room annoying
Windows not opening
Needs renovation

2026-08-22 • via Nuitee
C
Callum • solo_traveller • gb
5
2026-08-21 • via Nuitee
D
Darren • family_with_children • gb
8
2026-08-21 • via Nuitee
A
Ashman • extended_group • gb
9
Lovely, great location nice atmosphere in hotel
Pros:

Discounted room had double cheaper than single. Helpful staff. Comfy bed. good lighting. Nice size room and bathroom. Nice shampoo and shower gel

Cons:

Shower could have been better but nice to have bath too

2026-08-21 • via Nuitee
J
Julian • extended_group • gb
3
2026-08-20 • via Nuitee
A
Andrew • couple • gb
4
2026-08-20 • via Nuitee
V
Verity • couple • gb
2
2026-08-20 • via Nuitee
M
Michael • extended_group • gb
8
Enjoyable weekend, good places to eat in the town.
Pros:

Central, good entertainment on a Saturday, breakfast very good

Cons:

Car park price, place needs updating, no lift

2026-08-19 • via Nuitee
A
Alexia • solo_traveller • gb
8
Pros:

Central location, clean room.

Cons:

Car parking charges, very small room for the price paid.
Staff looked unhappy

2026-08-19 • via Nuitee
M
Mark • extended_group • gb
8
2026-08-18 • via Nuitee
K
keith • solo_traveller • gb
7
Pros:

Location

2026-08-16 • via Nuitee
C
Clair Threlfall • family_with_children • gb
5
2026-08-16 • via Nuitee
A
Amy • couple • gb
8
2026-08-15 • via Nuitee
J
Jones • solo_traveller • gb
7
Pros:

The room was clean. Tea and coffee was good.

Cons:

The shelf above the sink didnt allow you to wash your face without hitting your head. The space where the toilet was felt a little cramped. The curtains were heavy but had to be closed for any privacy. People seemed to stand and chat just below the window at night. Parking was difficult to spot - had to go round the block and eventually ask at the desk.

2026-08-15 • via Nuitee
C
Caroline • couple • gb
2
Not a good stay at all!
Pros:

Needs a major refurbishment!

Cons:

Felt dingy and unclean and was very tired

2026-08-15 • via Nuitee
C
Carolyn • couple • gb
6
2026-08-14 • via Nuitee
C
Colette • couple • gb
8
Good but you need to be a stair climber!
Pros:

Great location have stayed previously but . Nice outside terrace overlooking the river.
Interesting old building.

Cons:

The shower in our room was very difficult to regulate and unpredictable.

2026-08-14 • via Nuitee
J
Joe • solo_traveller • gb
8
Pros:

Location, outside decking area, friendly staff.

Cons:

Perhaps able to sit outside later as decking area closed at 9.30.

2026-08-14 • via Nuitee
L
Lynn • solo_traveller • gb
7
Pros:

All

Cons:

No fridge in the room

2026-08-14 • via Nuitee
P
Pascale • solo_traveller • fr
9
Pros:

Tout est parfait

2026-08-13 • via Nuitee