Victoria Altstadt Hotel

Hotels
7.5 (149 reviews)
Hunsrückenstraße 50 , Düsseldorf , de

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Children allowed

Facilities

Non-smoking rooms
Express check-in/check-out
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Clean bathrooms
Cons:
Small rooms
High cost
No lift

Categories

Cleanliness
7.25
Several mentions of cleanliness issues such as cold rooms and poorly maintained amenities.
Service
8.25
Mixed sentiments about service, with some acknowledging helpful staff despite operational issues.
Location
9.25
Multiple reviews praised the excellent location in the city center.
Room Quality
6.25
Frequent mentions of small and uncomfortable rooms with inadequate facilities.
Amenities
6.25
Concerns about the lack of basic amenities such as a functioning lift and reception.
Value for Money
7.25
Guests noted high costs relative to the quality and size of rooms.
Food and Beverage
8.25
Overall satisfaction with cleanliness and service related to food when mentioned.
Overall Experience
7.25
General sentiment reflected a fair experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:45

Property Description

Prime Location in Altstadt District
Located in the heart of Düsseldorf's Altstadt district, Victoria Hotel offers easy access to popular attractions such as Kunsthalle Düsseldorf, Kom(m)ödchen, and Church of St. Andreas.

Modern Amenities
Enjoy a comfortable stay in our guest rooms equipped with a coffee machine, private bathroom with free toiletries, and free WiFi. Some rooms even offer stunning city views. Rest assured with our allergy-free bedding and towels provided in each room.

Near Major Landmarks
Explore Düsseldorf's landmarks like Königsallee, Stadterhebungsmonument, and Dusseldorf Town Hall just a stone's throw away from Victoria Hotel. Book now to experience convenience and comfort in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 149 reviews
Cleanliness: 7.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 7.25
S
Sarah • solo_traveller • de
9
2026-06-06 • via Nuitee
Özge • family_with_children • tr
9
Nice and comfy
Pros:

The reception was nice and in time to respond.
The location was perfect.
It wasn’t noisy as commented before.
They are very helpful with luggages.
Thank you.

Cons:

Only the shower.
It is impossible not to leak water in the room.
They need to renovate the shower as you cannot move around after one shower.

2026-06-02 • via Nuitee
B
Beatriz • solo_traveller • es
9
Pros:

La limpieza y la habitacion

Cons:

Esperar para hacer el check-in a las 15:00 y que está cerrado hasta que no viene una empleada

2026-05-31 • via Nuitee
P
Patrick • solo_traveller • de
9
2026-05-29 • via Nuitee
A
administratie • couple • nl
8
2026-05-27 • via Nuitee
D
Diana • solo_traveller • de
1
Pros:

Тільки розташування.

Cons:

Підлога брудна. Душно. Вентиляції немає. Мила та інших засобів для гігієни бракувало. Інтернет з'єднання було відсутнє, хоч і в кімнаті знаходився роутер. Абсолютний мінус.

2026-05-24 • via Nuitee
C
cesar augusto • solo_traveller • ar
8
Pros:

La ubicación muy buena

2026-05-20 • via Nuitee
S
Steven • solo_traveller • gb
9
Pros:

Clean and central at a good price what more do you need

2026-05-19 • via Nuitee
D
Drago • solo_traveller • de
7
Pros:

Die Lage direkt im Zentrums des Geschehens.

2026-05-18 • via Nuitee
M
Martin • couple • de
9
Wir waren begeistert. Sehr sauber und alles unkompliziert. Danke
Pros:

Die Lage mitten in der Altstadt

Cons:

——

2026-05-16 • via Nuitee
B
Beckers • couple • nl
9
Top
Pros:

Ligging prijs
Mooie kamer
Schoon

Cons:

Matras

2026-05-16 • via Nuitee
D
Dennis • couple • nl
9
Top
Pros:

Schoon, goed bed, ligging

2026-05-13 • via Nuitee
H
HÜSEYİN • solo_traveller • tr
1
Cons:

Burası bir otel bile değil, resepsiyon yok, oda çok ama çok küçük, banyo çok küçük, tv çalışmıyor, ısıtıcı vs yok - çalışmıyor, geceliği 350,00 € ! hayatımın en kötü otel deneyimi!

2026-05-11 • via Nuitee
M
Monika • couple • de
8
Sehr gute Unterkunft. Werde ich auf jeden Fall weiter empfehlen
Pros:

Sehr zentral

Cons:

Es fehlt an einem größeren Spiegel

2026-05-04 • via Nuitee
K
Katharina • solo_traveller • de
7
Höhen und Tiefen in zentraler Lage
Pros:

Sehr zentral und alles fußläufig zu erreichen. Recht großer kühlschrank im zimmer

Cons:

Die Fenster sind leider nicht genug Schallisolierung für die Lage und es ist s h lange sehr laut.

Außerdem ist die Matratze extrem weich. Dies ist aber ggf eher persönlich Präferenz.

Eine Glasschiebetür vor dem Badezimmer Toilette ist auch eher nicht optimal für ein bisschen Privatsphäre.

2026-04-30 • via Nuitee
R
Raquel • solo_traveller • pt
7
2026-04-21 • via Nuitee
A
Andrea Taucher • extended_group • at
2
Pros:

Die Lage ist in der Altstadt wirklich gut.

Cons:

Das Zimmer war leider gar nicht sauber - wir haben gleich angerufen und dies gemeldet, die versprochene Putzfrau ist offenbar nicht nochmals vorbeigekommen. Die Abflüsse im Bad gingen permanent über - ein Zeichen, dass hier die Reinigung schon länger her ist.

2026-04-20 • via Nuitee
P
Peter • couple • hu
7
2026-04-19 • via Nuitee
M
Marija • couple • de
7
Zu unserer vollen Zufriedenheit unsere Erwartungen erfüllt. Gerne wieder 🤩
Pros:

Standort

Cons:

Lautstärke Altstadt

2026-04-19 • via Nuitee
3
3bd29cf46d1872b612f110f4a3ea3a85 • solo_traveller • nl
2
Arbeite selbst im Tourismus, eins der schlechtesten Hotel der letzten Jahre wo ich Übernachtet habe.
Pros:

Kein Frühstück

Cons:

Kein Aufzug. Keine Nachtischlampe. Keine Ablagen im Bad. Fernseher schlecht eingestellt.

2026-04-18 • via Nuitee