Victoria Altstadt Hotel

Hotels
7.5 (175 reviews)
Hunsrückenstraße 50 , Düsseldorf , DE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Express check-in/check-out
Non-smoking throughout
Minimarket on site
Allergy-free room
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Clean bathrooms
Cons:
Small rooms
High cost
No lift

Categories

Cleanliness
7.25
Several mentions of cleanliness issues such as cold rooms and poorly maintained amenities.
Service
8.25
Mixed sentiments about service, with some acknowledging helpful staff despite operational issues.
Location
9.25
Multiple reviews praised the excellent location in the city center.
Room Quality
6.25
Frequent mentions of small and uncomfortable rooms with inadequate facilities.
Amenities
6.25
Concerns about the lack of basic amenities such as a functioning lift and reception.
Value for Money
7.25
Guests noted high costs relative to the quality and size of rooms.
Food and Beverage
8.25
Overall satisfaction with cleanliness and service related to food when mentioned.
Overall Experience
7.25
General sentiment reflected a fair experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:45

Property Description

Prime Location in Altstadt District
Located in the heart of Düsseldorf's Altstadt district, Victoria Hotel offers easy access to popular attractions such as Kunsthalle Düsseldorf, Kom(m)ödchen, and Church of St. Andreas.

Modern Amenities
Enjoy a comfortable stay in our guest rooms equipped with a coffee machine, private bathroom with free toiletries, and free WiFi. Some rooms even offer stunning city views. Rest assured with our allergy-free bedding and towels provided in each room.

Near Major Landmarks
Explore Düsseldorf's landmarks like Königsallee, Stadterhebungsmonument, and Dusseldorf Town Hall just a stone's throw away from Victoria Hotel. Book now to experience convenience and comfort in the heart of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 175 reviews
Cleanliness: 7.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 7.25
R
Ruth • solo_traveller • de
1
Cons:

This is not a Hotel. The curtains are torn by previous guest. The cupboard are broken. The TV is not working. Never again.

2026-09-19 • via Nuitee
E
Elizaveta • solo_traveller • nl
8
2026-09-11 • via Nuitee
J
John • solo_traveller • es
6
No es un hotel para cualquier cliente: ¡valora bien las cosas a favor y en contra!
Pros:

La ubicación es excelente. Se agradece tener un frigorífico y una cafetera en la habitación.

Cons:

El hotel no tiene recepción y no hay ascensor. La habitación es muy pequeña y a pesar de estar en la parte de atrás, aún así hubo ruido por la noche. En las habitaciones en la parte delantera me imagino que no se podrá dormir por ruidos. La cortina estaba arrancada y en el baño estaba roto el brazo para colgar la toalla. Me quedé una semana y solo han limpiado una vez la habitación.

2026-09-08 • via Nuitee
O
Olga • solo_traveller • kz
10
2026-09-08 • via Nuitee
R
Roland • couple • nl
8
2026-09-06 • via Nuitee
N
Nader • solo_traveller • pl
10
Pros:

Location is perfect in the same old town i like it so much

Cons:

I spent long time to find it

2026-09-05 • via Nuitee
M
Myrcha • solo_traveller • nl
7
Geweldige verblijf met goede locatie!
Pros:

De schone nette kamer , de locatie (midden in Altstad en alles op loopafstand)

Cons:

Dat de kamer niet werd schoongemaakt (en aanvul koffie attributen) bij een 2daags bezoek en de uitcheck was onduidelijk.

2026-09-05 • via Nuitee
V
Vidal • extended_group • mx
4
No service, no assistance, no WiFi; zero communication.
Pros:

It didn’t bother us that there were stairs. It didn’t bother us that there were no bed cover sheet- only a duvet. It was fairly clean, with comfortable bed and a fridge. But the bad things outweighed everything.

Cons:

I would not return to this property nor ever recommend it.
Warning!! This is NOT a hotel! These are rooms for rent; you are literally on your own. Which normally doesn’t bother us, nor the fact that there is no reception (supposedly in another hotel, but that info was very vague). But the complete lack of communication once we were checked in was RIDICULOUS! We had several issues- the shower drain was totally clogged. We take short showers to conserve water as it is- but this was ridiculous. We had to be careful with our 2 towels to not drop on the wet dirty puddles to make them unusable.
The soap dispenser was empty.
The WiFi was not working. My husband did not yet have an international eSIM, we had to call with another phone to get the code for our keys (which were in a lockbox at the door).
All of this was reported on our first of 3 nights. Repeated each day. We finally received a reply the night before we left that “hopefully the issues will be resolved, and here is the link to pay the taxes”.
NOT a hotel. There was no cleaning person (the daily mess from the clogged drain was ridiculous).

2026-08-31 • via Nuitee
D
Denis • extended_group • de
9
2026-08-26 • via Nuitee
Y
Yasemin • couple • de
8
Toll für eine Party Wochenende 🤗
Pros:

Die Lage ist großartig, aber nichts für jemanden, der das lebendige Leben mag.

Cons:

Keine Klimaanlage, aber ersatzweise Ventilator.

2026-08-23 • via Nuitee
M
Melanie • extended_group • de
8
Pros:

Sehr gute Lage, Zimmer sind ok

2026-08-17 • via Nuitee
S
Sandra • extended_group • de
7
Pros:

Die Lage

2026-08-10 • via Nuitee
H
Harald • solo_traveller • de
7
2026-08-09 • via Nuitee
M
Marco • couple • ch
7
Für eine Nacht gings.
Pros:

Die Lage ist super

Cons:

Ablauf in Dusche läuft nicht gut ab.
WC Deckel ist Defekt und müsste ausgetauscht werden.

2026-08-05 • via Nuitee
J
Jan • couple • de
9
Alles top
Pros:

Sehr zentral

2026-08-02 • via Nuitee
D
Dustin • couple • de
10
Pros:

Super Lage, einfacher Check-In

2026-07-25 • via Nuitee
A
Anja • extended_group • nl
7
Leuke kamer in zeer centrale ligging.
Pros:

Fijne schoon en lichte kamer en perfecte locatie midden in de Altstadt.

Cons:

Het was erg heet in de kamer en de Ventilator maakte veel herrie. Raam open is (bij kamer aan de voorzijde) eigenlijk ook geen optie ivm. herrie op straat. Of hele goede oordopjes gebruiken!

2026-07-19 • via Nuitee
N
Nini • solo_traveller • ch
9
Top City Unterkunft...
Pros:

Lage Top, Lage aber sehr laut.

2026-07-07 • via Nuitee
P
Patrick • solo_traveller • de
8
2026-07-03 • via Nuitee
M
Marlis • solo_traveller • de
8
Pros:

Gutes Bett. Durchdachte Einrichtung. Kleiner Kühlschrank. Sehr praktisch bei der Hitze.

Cons:

Alles war gut.

2026-07-01 • via Nuitee