New Road Hotel

Hotels
8.8 (3658 reviews)
103-107 New Road Whitechapel , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Room Quality
Amenities
Cons:
Service Issues
Location
Value for Money

Categories

Cleanliness
8.3
Very clean, but had issues with heating and noise.
Service
9.3
Some staff were nice, but others were rude and inattentive.
Location
7.8
Location isn’t the best and area around the hotel had limited offerings.
Room Quality
9.8
Nice room style, and the bed was lovely.
Amenities
9.3
Games room and beverage amenities on floors were a nice touch.
Value for Money
8.3
Felt overpriced for the quality offered, especially given room size.
Food and Beverage
8.8
Breakfast was great, but service during it was lacking.
Overall Experience
8.8
Mixed feelings due to pricing versus offered quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:36

Property Description

Luxurious Accommodation in London
New Road Hotel offers a prime location just a 5-minute walk from the Royal London hospital and Whitechapel Crossrail station. Indulge in the convenience of on-site dining at Mr White's Chophouse Restaurant by Marco Pierre White and unwind at the stylish bar.

Modern Amenities for Comfort
Relax in rooms featuring private bathrooms with hot tubs, free toiletries, and hairdryers. Enjoy entertainment on large flat screen Smart TVs and rejuvenate in the refreshing rainfall showers.

Convenience and Entertainment
Benefit from a 24-hour front desk, play billiards, or explore the area with available bike hire. With attractions like Brick Lane and the Tower of London nearby, New Road Hotel is the perfect choice for your London stay.

To experience luxury and convenience in London, book your stay at New Road Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 3658 reviews
Cleanliness: 8.3
Service: 9.3
Location: 7.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
W
Windhager • solo_traveller • de
2
2026-06-20 • via Nuitee
C
Chris • couple • gb
10
2026-06-20 • via Nuitee
D
David • solo_traveller • se
6
2026-06-20 • via Nuitee
D
Diogo • couple • pt
7
2026-06-19 • via Nuitee
B
Bernhard • solo_traveller • de
8
Pros:

Frühstück und Zimmer sehr gut.

Cons:

Beschilderung des Hotels könnte aufälliger sein.

2026-06-19 • via Nuitee
S
Sime VOKIC • solo_traveller • hr
8
Pros:

Blizu su busevi 15 i 26, I stanica metroa.
Ljubazno osoblje.
U blizini su azijski I turski restorani.

Cons:

-

2026-06-18 • via Nuitee
E
Erik • couple • no
9
Alt i alt veldig bra
Pros:

Hadde ikke frokost. Beliggenheten var topp. Nærme Eliazbeth line.

Cons:

Måtte mase litt mye for at de skulle gjøre rent og fylle på toalettpapir

2026-06-17 • via Nuitee
J
Joanna • solo_traveller • gb
9
Pros:

Style and cleanliness

Cons:

The approach to the hotel but the hotel itself and the area and proximity to train and bus was great

2026-06-17 • via Nuitee
S
Sigurdardottir • solo_traveller • is
9
Pros:

Amazing comfy beds... airconditioning to keep me cool..black out blinds.. tip top cleanliness... and great staff.

Cons:

Its not a dislike... just a little addition that could help... in my room 3 mirrors but no decent lighting to do makeup ..

2026-06-17 • via Nuitee
J
Jessica • family_with_children • gb
10
Well designed hotel in a great location. Lovely breakfast
Pros:

Friendly staff, comfortable and well designed room.

Cons:

No hair conditioner in the room

2026-06-16 • via Nuitee
E
Eva Karafylli • solo_traveller • gb
9
Pros:

Great hotel, good ammenities, comfortable bed!

Cons:

n/a

2026-06-15 • via Nuitee
G
Gabija • couple • lt
10
2026-06-15 • via Nuitee
F
Felix • couple • at
4
2026-06-14 • via Nuitee
Y
Yordanka • couple • bg
7
Pros:

Добро местоположение. Хубава и питателна закуска.

Cons:

В деня на настаняване ни задължиха да депозираме 50 паунда, като гаранция за евентуални щети - такива нямаше. При напускане ни бе обяснено, че сумата ще ни бъде възстановена в рамките от 2-3 дни. До настоящия момент 14.06.2026 г. (дванадесет дни след напускане) сумата все още не е възстановена. Какво ще ни посъветва Booking, при условие, че цента за престоя от 550 евро е заплатена 12.02.2026 г., и че ще е необходим такъв депозит, който не беше упоменат при резервацията

2026-06-14 • via Nuitee
T
Tristan • solo_traveller • gb
10
good location, room, price and people!
Pros:

great value for money, really helpful staff, nicely equipped room

2026-06-14 • via Nuitee
C
Clement • solo_traveller • gb
10
2026-06-13 • via Nuitee
W
Wayne • solo_traveller • gb
10
2026-06-13 • via Nuitee
M
Michaela • couple • sk
10
Nice hotel- good deal for money
Pros:

Really nice clean room with spacious bathroom and very friendly staff

Cons:

Location didnt feel super safe

2026-06-13 • via Nuitee
A
Alden • couple • us
8
2026-06-12 • via Nuitee
O
Olga • couple • gb
10
2026-06-12 • via Nuitee