New Road Hotel

Hotels
8.8 (3643 reviews)
103-107 New Road Whitechapel , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Room Quality
Amenities
Cons:
Service Issues
Location
Value for Money

Categories

Cleanliness
8.3
Very clean, but had issues with heating and noise.
Service
9.3
Some staff were nice, but others were rude and inattentive.
Location
7.8
Location isn’t the best and area around the hotel had limited offerings.
Room Quality
9.8
Nice room style, and the bed was lovely.
Amenities
9.3
Games room and beverage amenities on floors were a nice touch.
Value for Money
8.3
Felt overpriced for the quality offered, especially given room size.
Food and Beverage
8.8
Breakfast was great, but service during it was lacking.
Overall Experience
8.8
Mixed feelings due to pricing versus offered quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:36

Property Description

Luxurious Accommodation in London
New Road Hotel offers a prime location just a 5-minute walk from the Royal London hospital and Whitechapel Crossrail station. Indulge in the convenience of on-site dining at Mr White's Chophouse Restaurant by Marco Pierre White and unwind at the stylish bar.

Modern Amenities for Comfort
Relax in rooms featuring private bathrooms with hot tubs, free toiletries, and hairdryers. Enjoy entertainment on large flat screen Smart TVs and rejuvenate in the refreshing rainfall showers.

Convenience and Entertainment
Benefit from a 24-hour front desk, play billiards, or explore the area with available bike hire. With attractions like Brick Lane and the Tower of London nearby, New Road Hotel is the perfect choice for your London stay.

To experience luxury and convenience in London, book your stay at New Road Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 3643 reviews
Cleanliness: 8.3
Service: 9.3
Location: 7.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
N
Nicoló • couple • lu
7
2026-05-30 • via Nuitee
A
Alinny • couple • ie
10
2026-05-30 • via Nuitee
7
7Fifty • couple • it
9
Visita a Londra!
Pros:

Strutture accogliente a dal design particolare, l'area bar/ristorante in particolare.
Personale gentile e disponibile. Camera contenuta nelle dimensioni ma dotata di tutti i confort.
Colazione completa e con buona scelta, con piatti cucinati sul momento molto gustosi.
Posizione comoda con treno/metro, permette di raggiungere le zone principali della città.

Cons:

Nulla di particolare

2026-05-29 • via Nuitee
S
Sabine • family_with_children • nl
8
Prima!
Cons:

Volume muziek in lobby veel te hard.prima!

2026-05-28 • via Nuitee
I
Ismail • solo_traveller • gb
10
2026-05-28 • via Nuitee
P
Pascal • couple • ch
8
2026-05-28 • via Nuitee
N
Nicholas • solo_traveller • nz
10
Really great stay, close to everything I needed.
Pros:

Staff were very friendly, had an issue with the laundry service and they were super ready to help and get it fixed for me. Breakfast was really good, I had eggs fresh every morning and there was decent coffee too.

Cons:

Was a little odd not having a kettle and the machine for making tea was sub-optimal with powdered milk etc. But a small thing.

2026-05-28 • via Nuitee
F
Fregoli • solo_traveller • it
10
Pros:

Struttura nuova, comoda e pulita. Ottima colazione e bar la sera.

2026-05-27 • via Nuitee
M
Molly • couple • gb
10
2026-05-27 • via Nuitee
M
Martina • couple • sk
6
2026-05-27 • via Nuitee
A
Amresh • solo_traveller • lk
5
2026-05-26 • via Nuitee
M
Martyna • solo_traveller • gb
10
Pros:

Excellent modern rooms with a terrace, close to the Tube.

2026-05-26 • via Nuitee
S
Stephanie • solo_traveller • de
8
2026-05-26 • via Nuitee
A
Amdadur Chowdhury • solo_traveller • gb
10
Good place
Pros:

Everything is nice

Cons:

I didnt like the staff look at me because im brown charge me deposit i never get charge for deposit

2026-05-26 • via Nuitee
I
Iqbal • solo_traveller • gb
7
Pros:

Loved the shower and air-conditioning...

2026-05-26 • via Nuitee
T
Tadhg • couple • ie
10
2026-05-26 • via Nuitee
0
01678171157 • solo_traveller • bd
7
the stay was alright,it did not meet up with my expectations
Pros:

i liked the breakfast and bed

Cons:

the cleanliness,particularly too much dust in the bed ralling area,floor.and the water basin was clogged

2026-05-25 • via Nuitee
J
Jürgen Albert • solo_traveller • de
10
Pros:

Wir waren voll oft zufrieden und kommen mal wieder

2026-05-25 • via Nuitee
A
Aurelija • couple • gb
9
2026-05-25 • via Nuitee
A
Amelie • solo_traveller • at
7
Pros:

Gute Lage, liebes Personal.

Cons:

Der Kaffee war meist aus beim Frühstück und wurde nur auf Anfrage aufgefüllt oder es standen plötzlich recht bittere Café Cremes auf dem Tisch.
Es gibt keine Klobürste auf den Zimmern, dass ist doch scheiße!

2026-05-25 • via Nuitee