New Road Hotel

Hotels
8.8 (3893 reviews)
103-107 New Road Whitechapel , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Room Quality
Amenities
Cons:
Service Issues
Location
Value for Money

Categories

Cleanliness
8.3
Very clean, but had issues with heating and noise.
Service
9.3
Some staff were nice, but others were rude and inattentive.
Location
7.8
Location isn’t the best and area around the hotel had limited offerings.
Room Quality
9.8
Nice room style, and the bed was lovely.
Amenities
9.3
Games room and beverage amenities on floors were a nice touch.
Value for Money
8.3
Felt overpriced for the quality offered, especially given room size.
Food and Beverage
8.8
Breakfast was great, but service during it was lacking.
Overall Experience
8.8
Mixed feelings due to pricing versus offered quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:36

Property Description

Luxurious Accommodation in London
New Road Hotel offers a prime location just a 5-minute walk from the Royal London hospital and Whitechapel Crossrail station. Indulge in the convenience of on-site dining at Mr White's Chophouse Restaurant by Marco Pierre White and unwind at the stylish bar.

Modern Amenities for Comfort
Relax in rooms featuring private bathrooms with hot tubs, free toiletries, and hairdryers. Enjoy entertainment on large flat screen Smart TVs and rejuvenate in the refreshing rainfall showers.

Convenience and Entertainment
Benefit from a 24-hour front desk, play billiards, or explore the area with available bike hire. With attractions like Brick Lane and the Tower of London nearby, New Road Hotel is the perfect choice for your London stay.

To experience luxury and convenience in London, book your stay at New Road Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 3893 reviews
Cleanliness: 8.3
Service: 9.3
Location: 7.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
D
Dina • couple • us
10
Overall, we loved the clean, secure, and convenient stay near Whitechapel Station, with thoughtful amenities (coffee, te
Pros:

The property was super close to Whitechapel station which was very convenient for our stay. We liked that the room was secure on the 1st floor (above street level) and locked windows and blinds. We also were a corner room so it felt secure and we also had a safe in our room to lock passports. The complimentary coffee, hot chocolate, and tea was lovely since we didn’t add breakfast to our stay. I liked the private rooftop and small fitness area for stretching. The staff dropped off clean towels for us (without us having to ask) and all of the bedding was very clean as well. There was no room odors and the bathroom was very clean including the floors. We loved having a tv in the room and blinds.

Cons:

The surrounding area is a bit noisy at late hours so I’d recommending bringing ear plugs. I didn’t ask the hotel for any, but should have brought some from home since they can’t control that. I wish breakfast or at least a welcome snack was included since we just landed from a 12 hour flight. The bathroom door needed some type of cover since there wasn’t much privacy between the door and the room.

2026-09-19 • via Nuitee
D
Diane • solo_traveller • gb
8
Happy with the room
Pros:

Clean and comfortable room

Cons:

A blind fell down from the window during the night
No tea and coffee making facilities in the room
The drinks available on the landing were just about passable

2026-09-19 • via Nuitee
R
Robert • solo_traveller • gb
3
2026-09-18 • via Nuitee
K
Kurt • couple • be
7
Goed voor 2 nachten maar niet geschikt voor een langer verblijf.
Pros:

Super vriendelijke mensen, goed ontbijt en restaurant was ook in orde. Gezellige bar en leuke ambiance tijdens het WK voetbal op groot scherm.

Cons:

Geluidshinder van de drukke straat tot diep in de nacht en ondanks 'kamerupgrade' een bed waar je maar langs 1 kant in geraakt.

2026-09-17 • via Nuitee
H
hannah • solo_traveller • gb
5
Mixed
Pros:

Easy access to the tube.
Squishy pillows
Loads of plug sockets and near the bed too for overnight phone charging

Cons:

The windows are thin really don't keep the noise out. Would like to have had chair with a back in the room. Desk is too low with the safe under it to go legs under. Bed was hard.

2026-09-17 • via Nuitee
J
joseph • solo_traveller • gb
10
Pros:

Comfy and well decorated hotel. Good transport links around and lots shops and restaurants nearby. Good sized room and also a big bonus having a pool table in the hotel

Cons:

Slight issue being double charged for breakfast but was resolved quickly

2026-09-17 • via Nuitee
L
Leah • couple • gb
10
Gem of a hotel with easy access to the main attractions.
Pros:

Loved the room with the hot tub which was amazing. Brilliant views and was a great birthday treat. The location was just near the train station so getting to and from was really easy.

2026-09-16 • via Nuitee
N
Nicola • couple • gb
8
Good location, good hotel, helpful staff.
Pros:

Simple and modern. Close to underground station and Elizabeth line.

Cons:

Rooms could do with more flat surfaces to put things on, especially in the bathroom. We only stayed one night but might be a bit difficult if you are staying longer. Charging extra at breakfast for a decent cup of coffee was a bit much.

2026-09-16 • via Nuitee
K
Kovacevic • couple • rs
7
2026-09-15 • via Nuitee
F
Freya • couple • gb
7
2026-09-15 • via Nuitee
W
Wilshire • extended_group • au
6
okay & convienent
Cons:

Breakfast

2026-09-14 • via Nuitee
G
Gemma • couple • gb
10
2026-09-14 • via Nuitee
S
Stefan • solo_traveller • at
10
Sehr zu empfehlen.
Pros:

Modern eingerichtet, cooler Stil. Bequeme Betten. Leckeres Essen.

Cons:

Lage war nicht ganz optimal.

2026-09-12 • via Nuitee
N
Noémi Gabriella • couple • hu
10
Kiváló ár-érték arány.
Pros:

Reggeli extra volt, a személyzet nagyon kedves és rugalmas.

2026-09-11 • via Nuitee
G
Gary • extended_group • gb
9
Good hotel in the heart of Whitechapel
Pros:

Very comfortable quiet room, helpful staff, good facilities. Great location for the work event I was attending. Easy access form the Elizabeth line. Recommended.

Cons:

Nothing to report.

2026-09-11 • via Nuitee
C
ciara • couple • gb
8
2026-09-11 • via Nuitee
P
Paolo • couple • it
8
2026-09-11 • via Nuitee
M
Maximilian • couple • gb
9
Pros:

Great location, lovely breakfast, friendly staff, comfy bed

2026-09-10 • via Nuitee
O
Oriol • couple • es
9
2026-09-10 • via Nuitee
M
Michelle • couple • au
8
Clean and enjoyable
Pros:

Clean and helpful staff

2026-09-09 • via Nuitee