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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Games room
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Billiards
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Yoga classes
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation in London
New Road Hotel offers a prime location just a 5-minute walk from the Royal London hospital and Whitechapel Crossrail station. Indulge in the convenience of on-site dining at Mr White's Chophouse Restaurant by Marco Pierre White and unwind at the stylish bar.
Modern Amenities for Comfort
Relax in rooms featuring private bathrooms with hot tubs, free toiletries, and hairdryers. Enjoy entertainment on large flat screen Smart TVs and rejuvenate in the refreshing rainfall showers.
Convenience and Entertainment
Benefit from a 24-hour front desk, play billiards, or explore the area with available bike hire. With attractions like Brick Lane and the Tower of London nearby, New Road Hotel is the perfect choice for your London stay.
To experience luxury and convenience in London, book your stay at New Road Hotel now.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
The hotel design.
I didn't like the service; even though the staff seemed pleasant, I felt pressured into buying the breakfast package at a "discounted" rate because they claimed it was a special offer for that day only. They told me I had to book it for several days to get the deal and made me pay £50 upfront, assuring me that I would be refunded if I didn't end up using the credit. The thing is, I saw the sign for that breakfast offer every day—not just the day I arrived—so that was a lie. Furthermore, at the end of my stay, I had two unused vouchers; I assumed there wouldn't be an issue since I had bought them based on the promise that they were refundable. Instead, they told me the vouchers couldn't be refunded and that the credit was only valid for additional hotel expenses. Also, during my stay, I noticed they tried to charge £28 twice—transactions that were declined due to insufficient funds on my card—yet they never notified me about it. All in all, they were very deceptive, eager to squeeze money out of the customer, and completely unhelpful, as they offered no alternative or solution to the situation. I wouldn't go back because, in the end, I felt scammed.
Considering it is a four-star hotel, it falls woefully short; the most important things are how the customer is treated and respected, as well as the ability to resolve issues if a mix-up occurs.
It is expensive for a solo traveler. It isn't impressive enough to justify the price, and the neighborhood has a rather heavy, unsettling vibe—especially for a woman.
Location.
Bar area.
It was clean.
The communal area (library) was useful.
The shower made it wet in the entire cubicle. There was nothing to dry the floor with. It remains wet throughout the night and day. Real design flaw.
Lovely rooms, very dark for sleeping.
Shower flooded whole bathroom making the room a soggy swamp, but more importantly, i called in the morning to advise that i wouldn’t be checking in until late evening and to request a quiet room high up in the hotel, which was agreed. Upon arrival i was allocated a 1st floor room directly above the street entrance and was kept up until after 2:30am by groups of men shouting and playing some kind of game, then by busy, noisy street traffic from 6am.
Fint hotell, store rom, ser ut som på bildene. Mange restauranter i nærheten.
Nært Brick Lane og Shoreditch ++. Undergrunn direkte til Heathrow fra Whitechapel Stasjon.
Det eneste jeg ikke likte var at det var ganske harde senger, ellers fornøyd med alt.
Love this hotel it’s my go to spot when I need a place in London!
Good communal facilities and restaurant, clean and new.
Absolutely awful location. Directly opposite an abandoned, derelict hospital and in an awful part of town. Dirty and rough area.
Friendly staff
Noisy in the back and food smell.
Stylish hotel with lots of great amenities in convenient location. Very helpful friendly staff.
Had cooked breakfast but it wasn’t that good because it was not cooked enough though the friend egg and turkey bacon were both great
Hôlel bien situté, proche du métro.
L'originalité du lieu, chambre bien pensée, silencieuse.
Il y n'a pas un éclairage suffisant pour se maquiller dans la salle de bain.
Breakfast was disappointing. An English Chophouse should have pork sausages and bacon options. Some items just too sweet!
Le design de l’hôtel et l’ambiance générale.
La chambre coté rue était affreusement bruyante (la qualité acoustique des châssis est déplorable).
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