New Road Hotel

Hotels
8.8 (3745 reviews)
103-107 New Road Whitechapel , London , gb
+44 20 3019 8710

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Room Quality
Amenities
Cons:
Service Issues
Location
Value for Money

Categories

Cleanliness
8.3
Very clean, but had issues with heating and noise.
Service
9.3
Some staff were nice, but others were rude and inattentive.
Location
7.8
Location isn’t the best and area around the hotel had limited offerings.
Room Quality
9.8
Nice room style, and the bed was lovely.
Amenities
9.3
Games room and beverage amenities on floors were a nice touch.
Value for Money
8.3
Felt overpriced for the quality offered, especially given room size.
Food and Beverage
8.8
Breakfast was great, but service during it was lacking.
Overall Experience
8.8
Mixed feelings due to pricing versus offered quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:36

Property Description

Luxurious Accommodation in London
New Road Hotel offers a prime location just a 5-minute walk from the Royal London hospital and Whitechapel Crossrail station. Indulge in the convenience of on-site dining at Mr White's Chophouse Restaurant by Marco Pierre White and unwind at the stylish bar.

Modern Amenities for Comfort
Relax in rooms featuring private bathrooms with hot tubs, free toiletries, and hairdryers. Enjoy entertainment on large flat screen Smart TVs and rejuvenate in the refreshing rainfall showers.

Convenience and Entertainment
Benefit from a 24-hour front desk, play billiards, or explore the area with available bike hire. With attractions like Brick Lane and the Tower of London nearby, New Road Hotel is the perfect choice for your London stay.

To experience luxury and convenience in London, book your stay at New Road Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 3745 reviews
Cleanliness: 8.3
Service: 9.3
Location: 7.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
J
Josie • couple • gb
10
2026-07-25 • via Nuitee
P
Patricia • family_with_children • fr
8
Très bien
2026-07-25 • via Nuitee
S
Syluss • solo_traveller • gb
7
2026-07-25 • via Nuitee
T
Toby • couple • gb
4
Location ok if willing to travel, seriously over priced but very clean and respectful. The bathroom/toilet lay out i
Pros:

Clean, staff good

Cons:

Wey over priced

2026-07-25 • via Nuitee
G
gavwelsh • solo_traveller • gb
10
Pros:

Stayed here multiple times when visiting family in local hospital. Staff are always helpful, good bar and restuarant

2026-07-25 • via Nuitee
C
Camilla • couple • dk
8
Pros:

Dejligt værelse med en stor seng. Gode muligheder for mørklægning og aircondition. Vi kunne godt lide området - liv og tæt på Bricklsne, Spitalfirld og de mange restauranter.

2026-07-24 • via Nuitee
V
Viola • couple • sk
9
Pros:

Nice hotel, the room albeit quite small, was comfortable enough for a short stay, if you don’t bring much luggage. It was clean and our room towards the courtyard was quiet during the night. Everything worked well. The area was convenient too, bus and metro are close by, so everything is within reach easily.

2026-07-22 • via Nuitee
D
Dominique • extended_group • be
9
Fijne ervaring in een tof hotel!
Pros:

Tof hotel, zeer vriendelijk personeel, alles heel netjes en goed verzorgd. Lekker ontbijt.
Zeker een aanrader!

Cons:

Het lawaai "s nachts op straat.

2026-07-22 • via Nuitee
B
Baert - Witters • solo_traveller • be
9
Pros:

Heel ruime bedden, mooie inrichting

2026-07-22 • via Nuitee
M
Mónika • family_with_children • hu
8
Pros:

A szoba szép és nagyon tiszta, mindennap takarítottak. A környék nem a legjobb, de tömegközlekedéssel el lehet jutni a belvárosba. A hűtött víz a receciónál és az ingyenes kávé, tea automaták minden emeleten megtalálhatóak.

Cons:

A szobában nincs minibár így hűtött italt nem lehet fogyasztani. A szobában nincs kialakítva semmi a bőröndnek nincs mire pakolni. A reggelinél pár menüből lehetett választani, ami elég szegényes. Expresszo, capuccino nem tartozott a reggelihez ingyen. Az ablakok nem hangszigeteltek így éjjeli kiabálások, zajok zavaróak.

2026-07-22 • via Nuitee
C
Charlotte • solo_traveller • gb
7
2026-07-21 • via Nuitee
C
Corina • couple • fr
10
2026-07-21 • via Nuitee
J
Jade • solo_traveller • gb
9
Comfortable and cosy stay
Cons:

The only thing I didn't like about the room was that there wasn't a desk lamp or dimmer lighting for night time.

2026-07-20 • via Nuitee
K
Kamil • couple • pl
9
Super miejsce na krótki pobyt
Pros:

Dobra lokalizacja z bezproblemowym połączeniem z centrum Londynu. W okolicy jest dużo miejsc sprzedających vintage, second hand czy inne artystyczne wyroby. Sporo ciekawych restauracji też się znajdzie.

Cons:

Zbyt miękkie łóżko z czasem przełożyło się na bolące plecy. W pokoju brakuje kawy, herbaty i czajnika, za to można skorzystać z automatów do gorących napojów, ale są one takiej sobie jakości.

2026-07-20 • via Nuitee
T
Thierry • solo_traveller • fr
9
Quelques remarques
Pros:

L'emplacement, l'accueil, la nourriture.

Cons:

Manque de panneau salle de bain entre douche et lavabo.

2026-07-20 • via Nuitee
L
Leandro • solo_traveller • br
10
Best cost benefit in London!
Pros:

Amazing room and the best staff, for a very good price. Definetely will stay there again!

2026-07-20 • via Nuitee
N
Nina • solo_traveller • at
8
Pros:

Die Lage ist gut - nah an der U Bahn und trotzdem sehr ruhig. Die Gegend ist interessant mit vielen internationalen Schnell Restaurants, vor allem indisch. Das Hotel ist eine kleine Ruhe-Oase. Die Zimmer sind schön, das Bett ein bisschen klein und kurz, aber OK. Frühstück sehr gut.

2026-07-20 • via Nuitee
A
Althea • solo_traveller • ca
8
2026-07-19 • via Nuitee
P
Paolo • solo_traveller • it
7
2026-07-19 • via Nuitee
S
Simon • solo_traveller • au
3
Has potential, but has cut too many corners in recruitment and training to make this an enjoyable stay
Pros:

Comfy bed

Cons:

Hairs on the linen, a wet room bathroom that was impractical and didn’t drain appropriately
All the staff were clearly not hospitality staff, unable to problem solve or even express common courtesy. Generally rude and uninformed
No fridge facilities during a heatwave so couldn’t even have a cold drink - instant coffee in paper cups in a communal space meant no facilities in the room.
Wasteful and inconvenient

2026-07-18 • via Nuitee