Doubletree By Hilton Wellington

Hotels
•
Doubletree by Hilton
8.7 (2560 reviews)
28 Grey Street (Corner of Lambton Quay and Grey Street) , Wellington , nz
+64 4 499 3496

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
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Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Towels were worn
Gym is small
Breakfast options limited

Categories

Cleanliness
8.21
Rooms were clean, but some towels showed wear.
Service
8.98
Staff were friendly and helpful, although some were not as attentive.
Location
9.42
Great central location, ideal for exploring the city.
Room Quality
8.67
Rooms are spacious and well-appointed, despite some minor issues.
Amenities
8.6
Good facilities, but the gym is small and the breakfast options are limited.
Value for Money
8.56
Overall good value for the level of comfort and service.
Food and Beverage
8.41
Breakfast could be improved; the food should be warmer.
Overall Experience
8.78
A pleasant stay with some minor drawbacks that did not overshadow the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:00

Property Description

City Escape in Wellington's CBD
Located just 450 meters from the waterfront, Doubletree By Hilton Wellington offers a perfect city escape in Wellington's bustling CBD.

Convenient Location and Nearby Attractions
With Wellington Cable Car just 60 meters away and TSB Arena at 270 meters, guests have easy access to the city's key attractions. The popular Te Papa Museum is also within walking distance at 950 meters.

Modern Amenities and Nearby Entertainment
Each stylish room features a flat-screen TV and WiFi, ensuring a comfortable stay. Guests can unwind in the rain shower after a day of exploring. Additionally, the hotel boasts a modern fitness center for guests to enjoy.
Book your city escape at Doubletree By Hilton Wellington for a memorable stay in the heart of the city.

Important information:

Please note that there is 2% charge when you pay with a credit card or International debit card.

Please note that all the Credit/Debit Cards will be pre-authorized to check for their validity any time after the booking is made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WLG

Location

Guest Reviews

8.7
Based on 2560 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.42
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 8.78
I
Ildiko • couple • nz
10
2026-08-29 • via Nuitee
J
Julianne • extended_group • nz
9
2026-08-29 • via Nuitee
D
Debbie • solo_traveller • nz
8
Excellent...would stay again... especially now I know re the parking.
Pros:

Lovely atmosphere, friendly staff, spacious room, very central

Cons:

The parking was a bit of a nightmare..needs to be nade clearer before you start to try to find out what you are to do... especially at 5pm on a Friday.

2026-08-28 • via Nuitee
S
Simonne • solo_traveller • nz
9
Excellent, great location, great staff.
Pros:

Everything excellent always

2026-08-28 • via Nuitee
A
Ant1357 • solo_traveller • gr
3
Pros:

Η τοποθεσία.

Cons:

Κλιματισμός δήθεν έως τους 23 βαθμούς χωρίς δυνατότητα χειρισμού, υπολειτουργούσε. Μας δώσανε θερμαντικό σώμα και κουβέρτες. Το δωμάτιο είχε σκόνη και ήταν μικρό. Το πρωινό ήταν αδιάφορο έως κακό. Σίγουρα όχι ένα ξενοδοχείο 5*.

2026-08-26 • via Nuitee
T
Tyler • couple • nz
10
Pros:

Staff were fabulous, went above and beyond. Beds are super comfortable. The rooms are beautiful. Really enjoyed our stay.

2026-08-25 • via Nuitee
G
Geraldine • family_with_children • nz
10
Staff were all very friendly and helpful from bar staff , front desk and dining , bar staff to cleaners we found all lov
Pros:

Clean and welcoming

Cons:

N/a

2026-08-24 • via Nuitee
M
Michelle • extended_group • au
10
Quire, welcoming, comfortable and so relaxing. Highly recommended and looking forward to next stay.
Pros:

Exceptional staff, so helpful and welcoming

Cons:

No re-stock of Whittakers! Oh my, those were such an unexpected treat. Yum!

2026-08-24 • via Nuitee
N
Nathan • family_with_children • nz
8
Awesome central location.
Pros:

Very central location, great decor and rooms were very spacious. Staff were friendly and very accommodating.

Cons:

Bed wasn’t very comfortable. May have been at one stage.

2026-08-24 • via Nuitee
C
Craig • extended_group • au
10
2026-08-24 • via Nuitee
J
Julie • couple • us
9
2026-08-23 • via Nuitee
H
Heather • solo_traveller • au
9
2026-08-22 • via Nuitee
C
Callan • solo_traveller • nz
8
Pros:

Lovely clean room. Warm and dry.

Cons:

Rain shower needs more flow.

2026-08-21 • via Nuitee
A
Anna • couple • nz
8
Great stay beautiful building great staff
Pros:

Ok breakfast great location

Cons:

First bed had broken bed leg wheel but was sorted with new room and upgraded. Annoying fire alarm at 9.30pm

2026-08-21 • via Nuitee
H
Honey • family_with_children • nz
10
Goid
Pros:

Good

Cons:

Parking

2026-08-21 • via Nuitee
K
Katherine • solo_traveller • gb
10
Fabulous
Pros:

From the very second I walked through the door from a wet and windy evening, the staff were instantly extremely friendly and engaging.

The rooms are extremely spacious with incredibly comfy bed and good area for bot storage and separate desk area if you need to do any extra work. I would advise anyone to stay in double tree for your stay to Wellington

2026-08-21 • via Nuitee
R
Rose • couple • nz
9
Pros:

Top location. Nice boutique hotel

2026-08-20 • via Nuitee
M
Mark • couple • nz
8
Very good
Pros:

Breakfast hot food was great, a better variety of fruits would have been better.

Cons:

The assorted cold meats at breakfast

2026-08-19 • via Nuitee
A
Aurelien • family_with_children • fr
9
Escale reposante
Pros:

L’emplacement est vraiment très bien et avec le parking attenant c’est vraiment un plus. Le personnel de cuisine a vraiment été exceptionnel, nous étions avec des enfants et ils nous ont proposé des gaufres et des œufs mollets sans aucune demande particulière de notre part. Pour info c’était l’anniversaire de mon fils mais ça l’hôtel ne le savait pas, il a été plus que ravi de cette petite attention.

2026-08-19 • via Nuitee
R
rebecca • family_with_children • nz
10
Pros:

Location, beautiful rooms, lovely breakfast

2026-08-18 • via Nuitee