Doubletree By Hilton Wellington

Hotels
Doubletree by Hilton
8.7 (2439 reviews)
28 Grey Street (Corner of Lambton Quay and Grey Street) , Wellington , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Towels were worn
Gym is small
Breakfast options limited

Categories

Cleanliness
8.21
Rooms were clean, but some towels showed wear.
Service
8.98
Staff were friendly and helpful, although some were not as attentive.
Location
9.42
Great central location, ideal for exploring the city.
Room Quality
8.67
Rooms are spacious and well-appointed, despite some minor issues.
Amenities
8.6
Good facilities, but the gym is small and the breakfast options are limited.
Value for Money
8.56
Overall good value for the level of comfort and service.
Food and Beverage
8.41
Breakfast could be improved; the food should be warmer.
Overall Experience
8.78
A pleasant stay with some minor drawbacks that did not overshadow the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:00

Property Description

City Escape in Wellington's CBD
Located just 450 meters from the waterfront, Doubletree By Hilton Wellington offers a perfect city escape in Wellington's bustling CBD.

Convenient Location and Nearby Attractions
With Wellington Cable Car just 60 meters away and TSB Arena at 270 meters, guests have easy access to the city's key attractions. The popular Te Papa Museum is also within walking distance at 950 meters.

Modern Amenities and Nearby Entertainment
Each stylish room features a flat-screen TV and WiFi, ensuring a comfortable stay. Guests can unwind in the rain shower after a day of exploring. Additionally, the hotel boasts a modern fitness center for guests to enjoy.
Book your city escape at Doubletree By Hilton Wellington for a memorable stay in the heart of the city.

Important information:

Please note that there is 2% charge when you pay with a credit card or International debit card.

Please note that all the Credit/Debit Cards will be pre-authorized to check for their validity any time after the booking is made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WLG

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs NZD 10 per 24 hours.

Location

Guest Reviews

8.7
Based on 2439 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.42
Room Quality: 8.67
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 8.78
C
Carl solo_traveller nz
8
2026-06-06 via Nuitee
E
Edward couple au
8
A wonderful old fashioned stay
Pros:

I loved the old fashioned look and feel of the property. The hotel restaurant was excellent (the chef is brilliant and the steak was exceptional). All the staff were very friendly and willing to help 😊

Cons:

Driving in Wellington for an overseas tourist can be quite challenging. The only thing was trying to get to the parking area which is behind the hotel.

2026-06-05 via Nuitee
J
Julie solo_traveller au
10
2026-06-05 via Nuitee
J
Johnson couple nz
10
Pros:

Doubletree Hilton did not dissapoint. Along with the beautiful design, gorgeous interior and comfy beds, the staff were amazing, kind, respectful and very helpful.
We have stayed in several different hotels in Wellington and id have to say, with out a doubt, that Double tree has been my favorite. We'll definitely be staying there again.

Cons:

Everything, as above. Great showers too.

2026-06-02 via Nuitee
S
Stephen couple au
9
2026-06-02 via Nuitee
J
James solo_traveller nz
9
Pros:

Staff were awesome 👌🏻

Cons:

Bed and pillows were too soft.

2026-06-02 via Nuitee
R
Raymond couple nz
9
loved the place, will be back soon
Pros:

location excellent, staff helpful

Cons:

Parking instructions not clear for new visitors to the city, with one way streets - needed clearer instructions

2026-06-02 via Nuitee
M
michelle solo_traveller nz
10
Pros:

Lovely helpful staff, great facilities and central to everything

Cons:

Nothing

2026-06-01 via Nuitee
S
Sarah couple nz
10
2026-06-01 via Nuitee
P
Philp couple nz
10
Would recommend anyone to stay here
Pros:

Its a lovely hotel - very elegant but cosy

Cons:

We were very happy with our stay - staff were very curteous and helpful

2026-06-01 via Nuitee
R
Robyn couple au
10
The staff are exceptional, the room was amazing. The restaurant on level 1 was fantastic
Pros:

Beautiful old building with the most luxurious furnishings!

Cons:

Old school charm with all the trimmings

2026-05-31 via Nuitee
J
Janelle solo_traveller nz
10
Amazing stay, worth every penny!
Pros:

The location, staff and hotel itself was amazing. Would definitely stay again. The breakfast buffet was worth it too, lots of options to choose from. Was quiet even though it was in the city. Loved the fact the TV could hot spot from our phones and the wifi was good. The room was clean and the little touches like a warm cookie on arrival and chocolate + water bottles in the room was very much appreciated.

Cons:

The pillow selection was limited and the bed was very firm but we are probably just being fussy. The shower pressure wasn't too strong.

2026-05-31 via Nuitee
P
Penny couple nz
8
2026-05-29 via Nuitee
C
Cheri family_with_children za
10
Enjoyed every moment of it.
Pros:

I liked everything. First hotel I've stayed in that was perfect.

Cons:

Finding the parking was a little tricky.

2026-05-28 via Nuitee
M
Melissa family_with_children nz
10
Love location and hotel
Pros:

Love this place, so luxe and close to everything in the city

Cons:

Wish it was more affordable

2026-05-27 via Nuitee
T
Tim solo_traveller nz
10
2026-05-25 via Nuitee
R
R Young solo_traveller au
9
2026-05-24 via Nuitee
M
Mary solo_traveller nz
9
Shopped and location is great for that
Pros:

Loved the location and the paid car park facility.

Cons:

Felt like the room was a little cold.

2026-05-24 via Nuitee
T
Tracey couple au
9
2026-05-24 via Nuitee
L
LE couple au
9
2026-05-23 via Nuitee