Hampton Inn & Suites Indianapolis-Keystone, IN

Hotels
Hampton Inn
9.2 (365 reviews)
8980 River Crossing Boulevard , Indianapolis , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Issues with pillows
Pool temperature
Wi-Fi connectivity

Categories

Cleanliness
8.51
There were mixed sentiments about cleanliness with some mentions of cleanliness being good, but complaints about specific issues.
Service
9.48
Many reviews highlight friendly staff and helpful service, with some mention of difficulties such as Wi-Fi issues.
Location
10
The location is frequently praised as convenient and excellent, with good access to local attractions.
Room Quality
8.97
Rooms are generally described as clean, modern, and spacious, though there were some complaints about beds and pillows.
Amenities
8.5
Standard amenities offered, with some complaints about the pool temperature and TV options.
Value for Money
8.96
Many guests found the price reasonable for the quality provided, though some specific complaints about refunds were noted.
Food and Beverage
9.51
The breakfast options have been widely praised for variety and quality.
Overall Experience
9.69
General sentiment indicates a very positive experience, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:20

Property Description

Heated Indoor Pool and Fitness Centre
Enjoy a relaxing swim in our heated indoor pool or break a sweat in our large fitness center during your stay at Hampton Inn & Suites Indianapolis-Keystone, IN.

Complimentary Hot Breakfast
Start your day right with our delicious complimentary hot breakfast, the perfect way to fuel up before exploring downtown Indianapolis or attending meetings in our event space.

Convenient Amenities and Nearby Attractions
With free WiFi, a business center, and laundry facilities on-site, we ensure your stay is comfortable and stress-free. Explore popular attractions like the Indianapolis Motor Speedway and Children’s Museum, just a short drive away.

Book your stay at Hampton Inn & Suites Indianapolis-Keystone, IN for a memorable experience in Indianapolis!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 365 reviews
Cleanliness: 8.51
Service: 9.48
Location: 10
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.69
S
Susanne solo_traveller us
9
2026-05-30 via Nuitee
A
Aaron extended_group us
10
Excellent!!
Pros:

Truly one of the nicest Hampton Inns we have stayed at. All have been great, but this one was particularly exceptional. No complaints at all and would highly recommend staying here if you are in the Indianapolis area.

Cons:

Nothing!

2026-05-28 via Nuitee
A
aaronhC9365JV Family
10
Hampton Inn at Keystone, IN is a must if you’re traveling through Indianapolis.
Pros:

Great experience! Everyone was so kind and helpful. Breakfast was great, accommodation was great! Thank you for taking such great care of our family.

2026-05-27 via Tripadvisor
V
vitomM2379YY Couples
10
Really Nice
Pros:

Location, Location, Location.
Situated in a quiet area near shopping, restaurants, and the Interstate.
Hard working and polite front desk.
Big pool and very nice breakfast included with your stay.
Clean rooms and plenty of parking. Reasonable distance to IMS, Downtown and Lilly.
Great Value and property!

2026-05-25 via Tripadvisor
S
SunnieChicagoan Couples
10
Great Staycation Place
Pros:

I hadn’t stayed at this place before but it had a good price and good reviews. I am SO happy that I booked the Hampton Inn! My partner and I had a staycation there for Panda Fest. From the moment I called the day of our check-in to notify them that I’d be coming late, it was a wonderful experience. I wish I could remember the woman’s name when I called, but she was insanely sweet and nice. She took time to ask me my preference of rooms and gave us one that was east-facing and it was great. Clean, very spacious, and so comfortable. The breakfast was plentiful and mostly tasty (one morning, the scrambled eggs weren’t too palatable). The staff were very warm and responsive. It was great to stay there and I’ll for sure keep that in mind for my next trip to Indy.

2026-05-24 via Tripadvisor
J
jessicaeS3607AN Business
10
Great stay
Pros:

Hotel was clean, staff was friendly and it was an excellent stay.

2026-05-24 via Tripadvisor
C
Charmain couple us
8
Overall, great stay but expensive.
Pros:

Great location, tasty breakfast, and clean room and pool area.

Cons:

Didn’t realize it was Indianapolis 500 weekend. Paid more $ for room than wanted to.

2026-05-24 via Nuitee
U
U3666DCbrianj Family
10
Great place to stay!
Pros:

Great hotel. Friendly staff. Well maintained property. Will stay again on our next trip to the area.

2026-05-17 via Tripadvisor
R
rockinat40 Business Florida City, Florida
10
Five Stars!
Pros:

This hotel is a pleasant place to stay. It is clean and well managed. The staff is very friendly and professional. I will definitely stay here again when I am in town for business.

2026-05-16 via Tripadvisor
A
Ambassador683414 Family
8
Centrally located hotel
Pros:

Hotel is located within walking distance to a mall which is a nice feature. There are eateries, gas, and shopping near by. Front desk agent checking us in was the only person up front assisting the growing line of guests waiting to check in. Not sure why no one was helping him. There was not another employee around for the evening check in rush which reflects poorly on management. The single front desk agent handled the non stop arrival of guests with courtesy and professionalism, even taking the time to explain the amenities. I appreciate the early hours for breakfast but nothing special about breakfast. Room was large and comfortable and relatively quiet.

2026-05-15 via Tripadvisor
E
ermao2026 Family
10
Excellent experience
Pros:

The location was great and the staff was very accommodating and friendly. They showed genuine interest in our wellbeing.

2026-05-15 via Tripadvisor
J
jackiecN7378TC Business Buffalo, Erie County, New York
10
Front desk staff and breakfast staff were super friendly and helpful!
Pros:

Always consistently friendly

2026-05-15 via Tripadvisor
E
E4981QZsuem Business
10
Hampton Inn
Pros:

The staff is very friendly and helpful!

2026-05-15 via Tripadvisor
B
brendaY7915FU Family Naples, Florida
10
A great place to stay when visiting Indianapolis.
Pros:

This location has been our “go-to” place when visiting friends and family in Indianapolis. We have stayed here 2-3 times per year since the hotel opened. I recently made a mistake on a reservation that otherwise could have been very costly. The manager, Rodell, listened to my problem and was able to help bail me out of my error. I couldn’t be more grateful!

We enjoy the shopping, restaurants and the hotel itself is clean, well maintained and perfectly located off of I-465.

2026-05-12 via Tripadvisor
I
I247QMjoel Solo travel
10
Hampton Inn for the win!
Pros:

I’ve stayed at this hotel several times over the years and never had an issue. The staff has always been friendly and the hotel has always been clean. The hotel is near shopping and has many choices of restaurants very close to the hotel.

2026-05-10 via Tripadvisor
5
580keelyw Business
10
Great experience
Pros:

Staff was very nice and welcoming. Room was clean and the location is wonderful.

2026-05-08 via Tripadvisor
K
keithdT9416VJ Family
10
Keystone at the Crossing
Pros:

Excellent accomodations. Gym has everything you need.

2026-05-06 via Tripadvisor
S
stuartw800 Solo travel Airdrie, North Lanarkshire, Scotland
8
Nice hotel
Pros:

Great place to stay if you are in Indianapolis, slightly north of the city at Keystone, hotel is a good standard, super friendly staff throughout and rooms are very good. The hotel has a pool. Breakfast offering a bit limited in terms of choice

2026-05-03 via Tripadvisor
G
Glenn couple us
9
Very nice and clean, staff very helpful
Pros:

Very clean and easy access

Cons:

Price was a little high

2026-05-03 via Nuitee
A
ab1387 Business Bentonville, Arkansas
10
Great stay for business trip
Pros:

Great staff. Clean and refreshed rooms. Within a mile of several great restaurants. Also located behind Fashion Mall. Another great Hampton experience.

2026-05-01 via Tripadvisor