Hampton Inn & Suites Sacramento at CSUS

Hotels
Hampton Inn
9.2 (597 reviews)
1875 65th Street , Sacramento , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean and comfortable rooms
Variety in breakfast options
Cons:
Stained sofa bed mattress
No extra sheets
Parking fees

Categories

Cleanliness
9.03
Several mentions of clean rooms and facilities; however, some minor issues noted.
Service
9.5
General positive feedback about friendly staff; though some inconsistencies reported during check-in.
Location
9.54
Multiple reviews highlight the great location, particularly for nearby attractions.
Room Quality
8.49
Mixed reviews; some guests mentioned comfortable beds while others noted issues like the sofa bed.
Amenities
9.02
Good variety at breakfast and other amenities, though parking charges were a downside.
Value for Money
8.98
Perceived as reasonably priced, but some concerns about the cost of extra services.
Food and Beverage
9.53
Many guests praised the breakfast options, particularly the waffles.
Overall Experience
9.5
General sentiment of satisfaction despite minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:27

Property Description

Luxurious Accommodations

Discover comfort and convenience at Hampton Inn & Suites Sacramento at CSUS. Unwind in our air-conditioned rooms with free WiFi and enjoy a refreshing swim in our outdoor pool. Each room is thoughtfully equipped with a desk and a flat-screen TV for your relaxation.

Convenient Amenities

Start your day right with a delicious breakfast buffet at our hotel. Stay productive at our business center, keep fit in the gym, or grab a snack at the on-site bar. Our multilingual staff are available 24/7 at the reception to assist you with anything you may need.

Prime Location

Located near top attractions like California State University Sacramento and Sacramento International Airport, our hotel offers easy access to the best of the city. Book your stay at Hampton Inn & Suites Sacramento at CSUS for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 11.50 per day.

Location

Guest Reviews

9.2
Based on 597 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 9.53
Overall Experience: 9.5
K
kim solo_traveller us
10
Pros:

Friendly staff

2026-05-20 via Nuitee
S
singh couple us
1
Staff is very bad
Pros:

Very disappointed with the service. We originally booked a room at Hampton Inn & Suites, but when we arrived they told us they were fully booked and sent us to Home2 Suites. When we got there, the staff said they were also fully booked and told us to go back to Hampton Inn because they had our room. Meanwhile, our booking had been canceled.
We were sent back and forth between both hotels multiple times. Only after showing proof of our booking did they finally give us a room at Home2 Suites. The staff was unprofessional, unhelpful, and showed no concern for the inconvenience caused to us. One of the receptionists even said, “If you want, you can complain.”
This experience was extremely stressful and frustrating after a long day of travel. Very poor customer service and communication between the hotels.

2026-05-20 via Nuitee
S
Swenson couple us
4
Second time in less than a month I've had issues with a Hilton property. I will avoid in the future.
Pros:

The location worked for our needs. The hotel room was decent.

Cons:

The Wi-Fi was awful. Bedside outlets and chargers didn't work. Why pay for parking if there is no security?

2026-05-19 via Nuitee
S
Stephanie family_with_children us
10
It was a good fit for our family to stay at!
Pros:

Location felt safe cause you can only get in with your key card from the hotel. Beds were comfortable, my family love the breakfast, lot of options. The pool was so nice!

Cons:

No microwave in the rooms or Jacuzzi but still I’d stay here again!

2026-05-17 via Nuitee
V
Valenzuela solo_traveller us
10
Excellent
Pros:

Staff are really nice

Cons:

The pillows are very uncomfortable

2026-05-13 via Nuitee
G
Gordon solo_traveller us
8
2026-05-12 via Nuitee
N
NorthStar11890894185 Family Las Vegas, Nevada
10
Home Away from Home
Pros:

The environment here is always warm and welcoming! I love the staff especially Alfred with the breakfast crew! He is always so welcoming and happy to see us, making sure everything is stocked and that everyone is fed. His upbeat attitude and smile is what brings us back. The ladies at the front desk, Breana, Chelsea, and Luz are the prime example of amazing customer service should look like. They remembered our stay preferences from previous stays and they're always so happy and helpful. My family absolutely loves to come here to this property for that reason! Kudos to you all and that you guys for your outstanding service! See you all in July!

2026-05-09 via Tripadvisor
M
Maribel family_with_children us
7
Pros:

Safe and good complimentary breakfast

Cons:

The difficulty of using the card key to leave premises.

2026-04-30 via Nuitee
L
lourdes family_with_children us
10
The staff was amazing
Pros:

Friendly staff

Cons:

Na

2026-04-27 via Nuitee
N
Nancy extended_group us
9
Mostly comfortable
Pros:

Location, convenience, size of room.

Cons:

The lighting in the room was terrible. We have stayed in another Hampton Inn where the lighting was also very bad. The shower was slippery, but at least there were grab bars. The body lotion container was placed too high for me to reach comfortably. The breakfast food was cold

2026-04-26 via Nuitee
M
Milo couple us
9
2026-04-21 via Nuitee
J
jorgepX3288XA Business
10
Feeling as at home
Pros:

Comfortable room, clean, but people are always what gives soul to a service. Staff was great at all, but special acknowledgment on Dan , the hotel receptionist for the excellent service. He was extremely attentive, polite, and always willing to help. He truly made a difference in my experience at the hotel.
JORGE PENEDO, from Brazil

2026-04-20 via Tripadvisor
T
Tanya solo_traveller us
10
Pros:

The front desk staff were very accommodating and helpful!

Cons:

Could have more herbal tea selections bit otherwise everything was great.

2026-04-13 via Nuitee
Z
Zoe couple us
8
2026-04-13 via Nuitee
F
Flavio Jose family_with_children br
8
2026-04-09 via Nuitee
K
Keith couple us
10
great hotel
2026-04-05 via Nuitee
M
Michelle solo_traveller us
10
Great place. Friendly staff, clean, comfortable rooms and a very good breakfast selection.
Pros:

Clean with plenty of parking. Well landscaped. Beautiful inside.

Cons:

Area was a little sketchy

2026-03-30 via Nuitee
K
Kathleen couple us
8
Decent clean stay
Pros:

Price, convenience

Cons:

Lacking in charm but that’s not there motto

2026-03-27 via Nuitee
G
GREEN solo_traveller us
10
Pros:

Awesome 🌹 Hotel stay, quiet windows next to the train station and no NOISE! AWESOME

Cons:

Nothing, friendly staff and personal. 🥰

2026-03-14 via Nuitee
H
homer couple us
10
2026-03-13 via Nuitee