Holiday Inn Hotel & Suites - Joliet Southwest by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (284 reviews)
1471 Rock Creek Boulevard , Joliet , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
High price
WiFi confusion
Pool area cleaning needed

Categories

Cleanliness
8.88
Clean and pretty; overall hotel cleanliness noted positively.
Service
9.35
Staff were pleasant and helpful, and accommodating.
Location
9.39
Great location, close to shopping and restaurants.
Room Quality
8.84
Comfortable bed, spacious room.
Amenities
8.37
Good amenities in the room but some confusion with WiFi.
Value for Money
7.83
Some reviews mentioned high prices.
Food and Beverage
8.38
Breakfast with standard quality; high restaurant prices noted.
Overall Experience
9.35
Loved stay, would return again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:37

Property Description

Convenient Location and Modern Amenities

Holiday Inn Hotel & Suites - Joliet Southwest offers a prime location in Joliet with easy access to local attractions. The hotel boasts express check-in, free WiFi, and a bar for guests to unwind.

Relaxation and Recreation

Guests can enjoy the indoor pool, hot tub, and fitness centre during their stay. The hotel also features non-smoking rooms, room service, and a 24-hour front desk for convenience.

Business and Leisure Facilities

Whether you're here for work or leisure, take advantage of the business centre and snack bar. With chic rooms featuring air conditioning and a desk, Holiday Inn Hotel & Suites ensures a comfortable stay.

Experience comfort and convenience at Holiday Inn Hotel & Suites - Joliet Southwest. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

8.8
Based on 284 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 9.35
S
Suzan • solo_traveller • us
3
Disappointed
Pros:

Location

Cons:

See pictures- the room was uncomfortably humid, as shown in the wet wallpaper picture.
Bathroom door hinge 1/2 off & torn off dresser material.

2026-09-19 • via Nuitee
K
Kathy • solo_traveller • gb
8
Pros:

Very helpful and friendly staff.

2026-09-07 • via Nuitee
D
Deloris • solo_traveller • us
10
2026-09-06 • via Nuitee
M
Mary • family_with_children • us
10
Best experience ever
Pros:

Great staff and facilities! Everyone we met seemed so happy to see us. The pit fire was also a blast. Restaurant staff were great, accommodated us, and the food was delicious!

Cons:

None

2026-09-01 • via Nuitee
D
David • couple • us
10
Great
Pros:

Great sized room on 3rd floor
Great restaurant on site

Cons:

Shower didn’t work/ drain quite properly

2026-09-01 • via Nuitee
A
Alvaro • couple • us
9
2026-08-25 • via Nuitee
S
Shyann • couple • us
5
2026-08-18 • via Nuitee
P
Pentlin • solo_traveller • us
1
Pros:

Room was just ok. But things were broken in the bathroom.

Cons:

Fire alarm kept going off waking us all though the night. I didn't rest at all.

2026-08-17 • via Nuitee
T
Tim • couple • us
10
2026-08-06 • via Nuitee
V
Vanessa • extended_group • fr
7
Pros:

Bel hôtel. Emplacement vs JJC.
Peut dej mieux que ce qu on avait jusque là
Bon resto sur place pour le dîner américain

Cons:

La chambre n était pas faites tous les jours

2026-08-05 • via Nuitee
L
Leverette • solo_traveller • us
10
Pros:

Everything

2026-08-03 • via Nuitee
F
F JOSEPH • solo_traveller • us
10
Exceptional. I will be staying their again on my next visit. Thank you!
Pros:

Customer service went beyond expectations. When the laundry facilities on my floor were being serviced, I asked the front desk for alternatives and they sent me to the adjoining hotel and the washing machines and dryers were free.
Thank you!
Also, the two alternating female bartenders were super friendly, even though they were very busy.
Thank you!
Also, the outside gas fire pit was unique and exceptional.
Thank you!

Cons:

Although it was easy to purchase a drink and carry it outside to the fire pit, it would have been nice to have a server walking around to the guests outside to take drink orders and bring the drinks out to them. This was not a dislike, only a suggestion.

2026-08-02 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-07-17 • via Nuitee
E
eldridge • couple • us
6
STAFF EXCELLENT BATHROOM DANGEROUS
Pros:

STAFF

Cons:

THE BATHROOM TUB WAS CLOG AND THE SINK I DID UNCLOG THE SINK AND THE THE BATHROOM TUB TO RUN BETTER, BUT IT WAS DANGEROUS WITH THE POSSIBILITY OF A LAWSUIT INITIALLY THE WATER WAS UP TO MY ANKLES

2026-06-15 • via Nuitee
M
Marie • solo_traveller • us
10
2026-05-31 • via Nuitee
B
Barbara • couple • us
9
2026-05-29 • via Nuitee
J
Jian • couple • ca
7
Cons:

房间地毯有碎玻璃,差点划伤我的脚,太危险啦

2026-05-10 • via Nuitee
M
Micheal • solo_traveller • us
8
2026-05-06 • via Nuitee
T
Thomson • family_with_children • us
3
Not awesome. Wish I had kept the $350 and kept driving
Pros:

The breakfast was amazing and the waiter was super friendly and accommodating.

Cons:

The front staff was not friendly and inviting at all, not om checkin or checkout. The hotel was dirty from the start the rugs at the front door didn't look like they'd been cleaned for a long time. The elevator had broken panels, not affecting function but just not great looking for first impressions. The entire suite was dirty. Looked like it had maybe gotten spot cleaned. Maybe. But there were blobs if I'm assuming/hoping soap all over the floors throughout. There was hair in the bathroom area all over the floor.

2026-04-29 • via Nuitee
T
Taylor • couple • us
10
2026-04-23 • via Nuitee