ibis Puerto Montt

Hotels
ibis
8.1 (5643 reviews)
Avenida Diego Portales 1001 Puerto Montt , Puerto Montt , cl

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food and Beverage
Cons:
Cleanliness issues
Location safety concerns
Value for Money
Amenities

Categories

Cleanliness
7.74
Mixed sentiment regarding cleanliness, with specific mentions of 'dirty carpets' and cleanliness issues.
Service
9.21
Consistently positive comments about the service and friendliness of the staff.
Location
7.25
Location mentioned as problematic due to safety concerns and distance from services.
Room Quality
8.2
Mostly positive comments regarding room comfort and amenities.
Amenities
7.73
Mixed feelings about amenities such as parking and lack of air conditioning.
Value for Money
7.69
Perceived as overpriced for the quality of offerings mentioned.
Food and Beverage
8.74
Positive feedback on breakfast quality and variety.
Overall Experience
8.21
Overall experience is good but some issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:45

Property Description

Stunning Views of Puerto Montt
Located in Puerto Montt, Ibis Puerto Montt offers stunning sea views from select rooms, providing a picturesque backdrop for your stay.

Convenient Amenities
With a 24-hour front desk, restaurant, and free WiFi throughout the building, guests can enjoy a seamless and comfortable experience during their visit.

Explore Nearby Attractions
Situated close to Paseo De Costanera Shopping Mall and Lutheran Temple, guests at Ibis Puerto Montt can easily explore the local attractions and immerse themselves in the culture of the city.

Book your stay at Ibis Puerto Montt now to experience comfort, convenience, and breathtaking views all in one place.

Important information:

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 5643 reviews
Cleanliness: 7.74
Service: 9.21
Location: 7.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 8.21
C
carrera roco solo_traveller cl
10
Pros:

Que viene con el desayuno incluído y que el personal es muy amable

Cons:

Hasta el momento todo me gusta

2026-07-25 via Nuitee
Y
Yogdala solo_traveller cl
7
Fue aceptable
Pros:

Tiene buena aislacion de ruido hablando del exterior

Cons:

En el interior del hotel se escuchaba todo, escuchaba los pasos de arriba, cuando tiraban la cadena en la pieza de al lado (detalles) y el enchufe estaba lejos de la cama

2026-07-23 via Nuitee
R
Ruiz Hernández family_with_children cl
9
Pros:

ubicación-desayuno-instalaciones

2026-07-23 via Nuitee
S
Segovia Asencio solo_traveller cl
10
Todo excelente
Pros:

Que siempre es muy comodo

2026-07-23 via Nuitee
S
Susana solo_traveller cl
10
Buen Hotel excelente atención y sus instalaciones son cómodas.
Pros:

Ya me he alojado en el hotel, buena ubicación, la cama limpia y calentita, buena calefacción el agua con buena temperatura sobre todo en invierno, es de todo mi gusto por eso vuelvo siempre a alojarme ahí

Cons:

Nada, todo excelente.

2026-07-23 via Nuitee
D
Daniel Alejandro solo_traveller cl
10
2026-07-21 via Nuitee
D
Daniel Alejandro solo_traveller cl
10
2026-07-21 via Nuitee
J
jose gabriel couple cl
9
Bien
Pros:

Regular, cama cómoda, habitación estrecha

Cons:

Habitación estrecha

2026-07-21 via Nuitee
A
Angelica couple cl
10
2026-07-20 via Nuitee
L
Lisandro Jose solo_traveller cl
8
Pros:

Increíble, buenísimo

Cons:

Para carga el teléfono, muy lejos de la cama

2026-07-19 via Nuitee
G
Guti solo_traveller cl
10
Superó mis expectativas. Más cómodo que otros Ibis de distintas ciudades
Pros:

La ubicación, exatamente arriba del terminal de buses.

Cons:

Nada, pues todo me gustó

2026-07-19 via Nuitee
M
Moreno solo_traveller cl
10
Volveria
Pros:

Agradable atencion

Cons:

La atenvion de los chic@s

2026-07-18 via Nuitee
K
Kant solo_traveller pa
9
Pros:

Las vistas hermosas y la ubicacion del hotel excelente

2026-07-16 via Nuitee
E
Edith Margot couple cl
10
Buena ubicación excelente relación calidad y precio
Pros:

Buena ubicación se puede llegar a muchos puntos de la ciudad caminando,el desayuno abundante rico y variedad,la habitación confortable la cama muy bien el personal amable educado nos encantó

Cons:

La verdad no tenga nada que no me gustará

2026-07-16 via Nuitee
C
Carolina solo_traveller cl
8
Pros:

Olía bien y el desayuno rico

Cons:

Que reservé con una mascota y cuando llegue al hotel me cobraron extra y eso no estaba contemplado en la reserva.

2026-07-16 via Nuitee
M
Mayorga solo_traveller cl
8
bueno
Pros:

Ubicación, desayuno OK

Cons:

no tiene estacionamiento propio

2026-07-15 via Nuitee
P
Patricia solo_traveller cl
6
2026-07-15 via Nuitee
A
alvaro solo_traveller cl
9
2026-07-15 via Nuitee
M
María Ester solo_traveller cl
10
2026-07-14 via Nuitee
D
Daniela solo_traveller cl
10
Pros:

Las camas super cómodas y la calefacción. Estuvimos una noche de temporal y la habitación se mantuvo temperada toda la noche

Cons:

No tiene estacionamiento, solo un descuento para el estacionamiento que está en el terminal.

2026-07-13 via Nuitee