ibis Puerto Montt

Hotels
ibis
8.1 (5591 reviews)
Avenida Diego Portales 1001 Puerto Montt , Puerto Montt , cl

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food and Beverage
Cons:
Cleanliness issues
Location safety concerns
Value for Money
Amenities

Categories

Cleanliness
7.74
Mixed sentiment regarding cleanliness, with specific mentions of 'dirty carpets' and cleanliness issues.
Service
9.21
Consistently positive comments about the service and friendliness of the staff.
Location
7.25
Location mentioned as problematic due to safety concerns and distance from services.
Room Quality
8.2
Mostly positive comments regarding room comfort and amenities.
Amenities
7.73
Mixed feelings about amenities such as parking and lack of air conditioning.
Value for Money
7.69
Perceived as overpriced for the quality of offerings mentioned.
Food and Beverage
8.74
Positive feedback on breakfast quality and variety.
Overall Experience
8.21
Overall experience is good but some issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:45

Property Description

Stunning Views of Puerto Montt
Located in Puerto Montt, Ibis Puerto Montt offers stunning sea views from select rooms, providing a picturesque backdrop for your stay.

Convenient Amenities
With a 24-hour front desk, restaurant, and free WiFi throughout the building, guests can enjoy a seamless and comfortable experience during their visit.

Explore Nearby Attractions
Situated close to Paseo De Costanera Shopping Mall and Lutheran Temple, guests at Ibis Puerto Montt can easily explore the local attractions and immerse themselves in the culture of the city.

Book your stay at Ibis Puerto Montt now to experience comfort, convenience, and breathtaking views all in one place.

Important information:

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 5591 reviews
Cleanliness: 7.74
Service: 9.21
Location: 7.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 8.21
V
veronica couple cl
4
Tienen que mejorar .por eso no pasa 74 en Booking
Pros:

Desayuno

Cons:

La recepcionista no tenia empatía mas bien torpe para hablar
La calefacion estaba funcionando bien
No podíamos bañarnos frío
También me pusieron en el lado de los buses se es ruido empieza de 06:00 am
Tampoco me quisieron cambiar
Según no había disponibilidad

2026-06-18 via Nuitee
G
Grace solo_traveller cl
6
Pros:

Limpieza, ubicación

Cons:

Falta mantenimiento..ventana entraba mucho viento, la ducha saliia el agua para todos lados, la cama rechinaba y la tv tenía mala señal

2026-06-18 via Nuitee
V
Vizcaino family_with_children cl
9
Buena experiencia.muy rico el desayuno
Pros:

Cómodo y tranquilo

2026-06-17 via Nuitee
S
Sergio solo_traveller cl
10
2026-06-17 via Nuitee
R
riffo solo_traveller cl
8
2026-06-16 via Nuitee
C
Cecilia solo_traveller cl
10
2026-06-15 via Nuitee
C
Claudio solo_traveller cl
4
Pros:

La ubicación

Cons:

Mala la comida de restaurant y el precio es muy alto

2026-06-15 via Nuitee
K
kuky solo_traveller cl
10
Pros:

La atencion

Cons:

Irme

2026-06-14 via Nuitee
C
Cintia Díaz M solo_traveller cl
7
Pros:

La atención en la hora de la cena no se hacían problema al momento de pedir que me pusieran la salsa de las pastas en un pasillo aparte por mi pequeño.

Cons:

De un momento para otro se atorada el seguro del baño y no podía salir y que en alguno de los aseos no quedaba bien limpio.

2026-06-14 via Nuitee
M
manuel solo_traveller cl
10
2026-06-12 via Nuitee
M
Marco solo_traveller cl
8
Bueno
Pros:

La ubicación, la habitación cómoda

Cons:

Que no tuviera estacionamiento propio

2026-06-12 via Nuitee
A
Agustin solo_traveller ar
7
Pros:

Ubicación para el dia

2026-06-11 via Nuitee
D
Daniela solo_traveller cl
10
Pros:

Muy bien calefaccionada la habitación y amables los trabajadores

Cons:

Todo impecable

2026-06-11 via Nuitee
N
Nilda couple cl
7
De paso
Pros:

El desayuno y la ubicacion

Cons:

El tamaño de la habitacion y que habia que pagar por el estacionamiento y estaba alejado y no pertenecia al hotel

2026-06-11 via Nuitee
C
Carla couple cl
8
Cómodo y excelente por el precio
Pros:

Muy cómodo, limpio y buen desayuno. Sin dudas volvería.

Cons:

Que no tenga estacionamiento propio

2026-06-11 via Nuitee
D
Daniela solo_traveller cl
10
Pros:

Todo perfecto, muy bueno el hotel

Cons:

Nada negativo que decir

2026-06-11 via Nuitee
P
Pía solo_traveller cl
10
2026-06-10 via Nuitee
S
Sara couple pe
7
2026-06-10 via Nuitee
J
Jaws4846 solo_traveller cl
8
2026-06-09 via Nuitee
G
González solo_traveller cl
7
2026-06-09 via Nuitee