ibis Puerto Montt

Hotels
ibis
8.1 (5672 reviews)
Avenida Diego Portales 1001 Puerto Montt , Puerto Montt , cl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Food and Beverage
Cons:
Cleanliness issues
Location safety concerns
Value for Money
Amenities

Categories

Cleanliness
7.74
Mixed sentiment regarding cleanliness, with specific mentions of 'dirty carpets' and cleanliness issues.
Service
9.21
Consistently positive comments about the service and friendliness of the staff.
Location
7.25
Location mentioned as problematic due to safety concerns and distance from services.
Room Quality
8.2
Mostly positive comments regarding room comfort and amenities.
Amenities
7.73
Mixed feelings about amenities such as parking and lack of air conditioning.
Value for Money
7.69
Perceived as overpriced for the quality of offerings mentioned.
Food and Beverage
8.74
Positive feedback on breakfast quality and variety.
Overall Experience
8.21
Overall experience is good but some issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:45

Property Description

Stunning Views of Puerto Montt
Located in Puerto Montt, Ibis Puerto Montt offers stunning sea views from select rooms, providing a picturesque backdrop for your stay.

Convenient Amenities
With a 24-hour front desk, restaurant, and free WiFi throughout the building, guests can enjoy a seamless and comfortable experience during their visit.

Explore Nearby Attractions
Situated close to Paseo De Costanera Shopping Mall and Lutheran Temple, guests at Ibis Puerto Montt can easily explore the local attractions and immerse themselves in the culture of the city.

Book your stay at Ibis Puerto Montt now to experience comfort, convenience, and breathtaking views all in one place.

Important information:

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 5672 reviews
Cleanliness: 7.74
Service: 9.21
Location: 7.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 8.74
Overall Experience: 8.21
J
Juan Pablo solo_traveller cl
10
2026-08-20 via Nuitee
M
MARIO couple ec
8
Por mejorar
Pros:

El personal de Recepcion

Cons:

Las alfombras de la habitacion y la alfombras del pasillo estanmuy deterioradas.

2026-08-20 via Nuitee
G
Godoy solo_traveller cl
9
Pros:

La ubicación

Cons:

No sé logró calentar bien la habitación

2026-08-20 via Nuitee
N
Natalia solo_traveller cl
5
Pros:

El desayuno

Cons:

Muy básico para el precio

2026-08-19 via Nuitee
A
Adolffo solo_traveller cl
8
Pros:

Lo cerca que esta del terminal de buses y locomocion a la puerta

Cons:

El precio un poco elevado viendo la temporada en la que estamos

2026-08-18 via Nuitee
J
jaime solo_traveller cl
7
aceptable se puede mejorar
Pros:

vista ....
La habitacion es adecuada./ ,
Pudieran mejorar las condicones del la sala de ,ba;o

Cons:

la temperatura de la haitacion
/mejorar el dsayuno , muy basico

2026-08-18 via Nuitee
B
Braya Alejandra couple cl
10
2026-08-15 via Nuitee
X
Xaver solo_traveller cl
9
2026-08-14 via Nuitee
A
Aaron Andrés solo_traveller cl
10
Buena
Pros:

Ubicación

Cons:

Calefacción

2026-08-13 via Nuitee
E
Evelyn solo_traveller cl
7
2026-08-11 via Nuitee
R
Roberto solo_traveller cl
8
2026-08-10 via Nuitee
S
Soto Ortiz solo_traveller cl
10
Pros:

buena instalación

Cons:

la cordialidad del personal

2026-08-10 via Nuitee
P
Paulina family_with_children cl
10
2026-08-09 via Nuitee
P
Pri solo_traveller cl
10
2026-08-08 via Nuitee
R
Rogel solo_traveller cl
10
2026-08-08 via Nuitee
F
FLOR solo_traveller cl
10
Pros:

La ubicacion

2026-08-06 via Nuitee
F
Franchesca solo_traveller cl
8
Buena
Pros:

ubicacion

Cons:

falta servicio de comida a la habitacion

2026-08-05 via Nuitee
C
CECILIA couple cl
9
Pros:

LA VISTA Y LA ATENCION

Cons:

LA LIMPIEZA DE LA ALFOMBRA DEL PASILLO

2026-08-04 via Nuitee
B
Bianca solo_traveller cl
10
Nos encanta Ibis
Pros:

El servicio del personal

Cons:

Nada

2026-08-04 via Nuitee
R
Rodrigo Valenzuela extended_group cl
9
Tranquilo ,agradable con buena ubicacion de la ubicacion
Pros:

Trato amable del personal,aseo y comunicacion

Cons:

nada que mencionar

2026-08-03 via Nuitee