Hanoi Center Silk Premium Hotel & Spa & Travel

Hotels
9.3 (2132 reviews)
22 Chan Cam, Hoan Kiem , Hanoi , vn
+84 24 3219 1960

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
Dirty rooms
No food options

Categories

Cleanliness
8.38
One review mentioned the lack of cleanliness, stating 'it’s dirty'.
Service
10
Many reviews praised the staff for being friendly and accommodating.
Location
10
The hotel is well-located in the historical center and close to various attractions.
Room Quality
9.38
Some rooms are described as comfortable, while others have issues like a broken air conditioning or no window.
Amenities
8.88
Limited mention of amenities; minor issues were noted about the snack basket.
Value for Money
9.88
Overall good value considering location and service, despite minor issues.
Food and Beverage
7.88
Negative feedback about the absence of breakfast options when advertised photos suggest otherwise.
Overall Experience
10
Overall, guests had a pleasant stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:21

Property Description

Luxurious Accommodation with Spa Services
The Noble Swan Hotel & Spa offers elegant rooms with modern amenities, including air conditioning and flat-screen TVs. Guests can unwind at the spa with massages and detox treatments, ensuring a relaxing stay.

Convenient Facilities and Services
Enjoy free WiFi, private parking, and a 24/7 front desk for all your needs. The hotel's tour desk provides valuable insights for exploring the area, making your trip hassle-free and memorable.

Delectable Dining Experience
Savor Hanoi's local delicacies and Vietnamese favorites at the on-site restaurant, Hanoi Jade Restaurant & Patisserie. With a daily buffet available, your culinary cravings are sure to be satisfied during your stay.

Experience luxury, convenience, and exceptional dining at The Noble Swan Hotel & Spa. Book now for an unforgettable stay in Hanoi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 2132 reviews
Cleanliness: 8.38
Service: 10
Location: 10
Room Quality: 9.38
Amenities: 8.88
Value for Money: 9.88
Food and Beverage: 7.88
Overall Experience: 10
T
Tuico • solo_traveller • us
10
Pros:

chi chau is goood

2026-08-22 • via Nuitee
D
Daolena • solo_traveller • vn
10
Pros:

Chi, Châu làm rất tốt

2026-08-21 • via Nuitee
A
Arlene • couple • nz
10
Great stay in Hanoi!
Pros:

The staff were lovely and very helpful. Great central location to all the touristy sights. Aircon was nice and cold on our arrival.

2026-08-20 • via Nuitee
B
Bertrand • solo_traveller • fr
7
2026-08-20 • via Nuitee
K
Karan Sureshkumar • solo_traveller • hk
10
2026-08-20 • via Nuitee
N
Ngân • family_with_children • vn
10
2026-08-19 • via Nuitee
A
Anh • couple • vn
10
Pros:

nhân viên nhiệt tình - chỗ nghỉ thoải mái

2026-08-18 • via Nuitee
C
Clare • family_with_children • gb
8
2026-08-18 • via Nuitee
A
Alicia • family_with_children • au
10
2026-08-17 • via Nuitee
J
Ji Kyun • solo_traveller • kr
10
Pros:

Nice reception(thanks you chau & chi)

2026-08-17 • via Nuitee
E
Esteban • extended_group • es
10
Pros:

Jade and chi are doing good job. Very warm welcome and atmostphere .

2026-08-17 • via Nuitee
C
Cruells • couple • es
4
2026-08-16 • via Nuitee
M
Ma. Genelle • couple • ph
7
2026-08-15 • via Nuitee
N
Nathaniel • family_with_children • au
10
2026-08-15 • via Nuitee
J
Jess • couple • gb
10
Pros:

Fantastic central location and excellent, friendly staff. Williams at reception was especially helpful—he answered all of our questions and was incredibly informative about Hanoi. His recommendations and local knowledge really made our stay even more enjoyable. Highly recommended!

2026-08-15 • via Nuitee
T
Thi Thu • family_with_children • pl
10
Sẽ quay lại vào lần tới
Pros:

Chi , châu và tùng rất nhiệt tình hỗ trợ. Các bạn nhân viên đều thân thiện và đáng yêu 😘

2026-08-15 • via Nuitee
R
Raquel • solo_traveller • es
10
Pros:

La ubicación y la relación calidad/precio.

Cons:

En general todo estuvo muy bien.

2026-08-14 • via Nuitee
D
Dirkje • couple • nl
10
Heel erg fijn
Pros:

Heel fijn verblijf gehad, zelfs een upgrade gekregen naar de honeymoon suite met een balkon en mooi uitzicht. Schone kamer, lekkere bedden en weinig geluidsoverlast. De medewerkers zijn ontzettend aardig en helpen je overal mee. Wij hebben hulp gekregen met de Ha giang loop. Williams heeft ons geholpen met allerlei vragen. De locatie was ook heel leuk, in een best rustige straat in een hele leuke buurt in het oude centrum met allerlei leuke cafés en restaurants in de buurt en het meer en de kerk op loopafstand. We zouden hier zeker terugkomen!

2026-08-14 • via Nuitee
B
Bá Khiêm • solo_traveller • vn
8
2026-08-14 • via Nuitee
Ömer • couple • tr
10
Pros:

Vietnamda kaldığımız en iyi otellerden biri. Her şey yolundaydı ve personeller çok ilgiliydi. Özellikle Chı, Jade ve İarry ve diğer personeller çok iyiydi. Güzel bir konaklama istiyorsanız tavsiye ederim.

2026-08-13 • via Nuitee