Hanoi Center Silk Premium Hotel & Spa & Travel

Hotels
9.3 (2048 reviews)
22 Chan Cam, Hoan Kiem , Hanoi , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cons:
Dirty rooms
No food options

Categories

Cleanliness
8.38
One review mentioned the lack of cleanliness, stating 'it’s dirty'.
Service
10
Many reviews praised the staff for being friendly and accommodating.
Location
10
The hotel is well-located in the historical center and close to various attractions.
Room Quality
9.38
Some rooms are described as comfortable, while others have issues like a broken air conditioning or no window.
Amenities
8.88
Limited mention of amenities; minor issues were noted about the snack basket.
Value for Money
9.88
Overall good value considering location and service, despite minor issues.
Food and Beverage
7.88
Negative feedback about the absence of breakfast options when advertised photos suggest otherwise.
Overall Experience
10
Overall, guests had a pleasant stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:21

Property Description

Luxurious Accommodation with Spa Services
The Noble Swan Hotel & Spa offers elegant rooms with modern amenities, including air conditioning and flat-screen TVs. Guests can unwind at the spa with massages and detox treatments, ensuring a relaxing stay.

Convenient Facilities and Services
Enjoy free WiFi, private parking, and a 24/7 front desk for all your needs. The hotel's tour desk provides valuable insights for exploring the area, making your trip hassle-free and memorable.

Delectable Dining Experience
Savor Hanoi's local delicacies and Vietnamese favorites at the on-site restaurant, Hanoi Jade Restaurant & Patisserie. With a daily buffet available, your culinary cravings are sure to be satisfied during your stay.

Experience luxury, convenience, and exceptional dining at The Noble Swan Hotel & Spa. Book now for an unforgettable stay in Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.3
Based on 2048 reviews
Cleanliness: 8.38
Service: 10
Location: 10
Room Quality: 9.38
Amenities: 8.88
Value for Money: 9.88
Food and Beverage: 7.88
Overall Experience: 10
I
Inna couple ae
9
Pros:

The staff is very friendly and helpful, big thanks to Quanj who was very tentative and kind as well as to the old man at the reception! The boutique location is perfect, just minutes away to the Old Quarter in a small, quiet neighborhood.
Had a pleasant stay! They as well can easily extend your room if your flight is late in the evening, charging by the hour about 2€.

2026-05-30 via Nuitee
F
FAMILY solo_traveller qa
8
2026-05-29 via Nuitee
A
Armando couple es
10
2026-05-27 via Nuitee
N
Nutchatita extended_group au
9
2026-05-24 via Nuitee
M
Matthew couple gb
10
All in all a fantastic hotel
Pros:

Chi Phuong and Quang were both excellent the room was lovely and was cleaned every day toiletry’s were refreshed as well as water and tea. The hotel is in a great location not difficult to find with Google maps. I thoroughly enjoyed my stay here and would definitely recommend to others.

2026-05-21 via Nuitee
C
Christie solo_traveller ph
10
Pros:

Everything excellent

Cons:

Nothing

2026-05-19 via Nuitee
J
Jessica couple au
10
Great stay in the centre of Hanoi!
Pros:

Great location in Hanoi’s Old Quarter. Very quiet but accessible to all the main spots. A short walk from the lake. Staff are all very friendly and keen to help out!

Cons:

Some of the furnishings are a little dated but that’s just aesthetics. Excellent price for what you get.

2026-05-19 via Nuitee
R
Robin couple nl
9
Pros:

Chi and Phuong are very accommodating and friendly. The hotel is cozy and good for short stay in Ha Noi when it close to lots of place to visiting around . Quite street

2026-05-18 via Nuitee
S
Shouvik Anondo solo_traveller in
7
Pros:

Excellent location right in the heart of old town.

Cons:

Room interiors are nothing like the pictures. The 'balcony' is a sliver of space that you wouldnt be able to even out a tripod on.

2026-05-18 via Nuitee
A
Ali couple sa
10
Pros:

Very excellent stay. The hotel was clean, organized, and in a good location.
The staff were polite, helpful, and very responsive.
The room was comfortable, and the service was professional from check-in to check-out.
It was a great experience and I would definitely recommend this hotel.

2026-05-16 via Nuitee
P
Philip solo_traveller jm
10
2026-05-14 via Nuitee
Q
Quan couple au
10
Pros:

Các Nhân viên raats thân thiện

2026-05-14 via Nuitee
T
Thi Bích Thuy couple vn
10
Pros:

Khách sạn sẵn sàng nâng cấp phòng có balcony mà không tính thêm phí

2026-05-14 via Nuitee
T
Tycho Jay couple nl
10
Pros:

Lovely hotel with good location. All the staff is friendly and accommodating especially Chi and Quang always ready to assisted

2026-05-13 via Nuitee
T
Tegan extended_group gb
9
Pros:

Very friendly and helpful reception.
Hotel was clean and tidy

Cons:

It would have been nice if the AC was turned on before arrival as the room was very warm

2026-05-12 via Nuitee
Y
Yen Nhi couple vn
10
Pros:

All superb. The front desk members are super helpful and supportive.

2026-05-10 via Nuitee
H
Hung couple vn
10
Hài lòng
Pros:

Vị trí, nội thất, nhân viên thân thiện

Cons:

Không

2026-05-08 via Nuitee
M
Michelle couple au
6
2026-05-08 via Nuitee
G
Gia Son couple vn
10
Pros:

Rat tot

2026-05-07 via Nuitee
A
Alessia couple ch
10
2026-05-07 via Nuitee