Vortex KLCC Apartments By Soulasia

Hotels
•
Independent
7.8 (1662 reviews)
12 Jalan Sultan Ismail, Vortex Suites & Residences, Kuala Lumpur, Kuala Lumpur, 50250 , Kuala Lumpur , MY
60-17-6793834

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Facilities

Fitness facilities
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Sauna
Elevator
Fitness facilities
Bicycle rentals nearby
Scooter/moped rentals nearby
See all facilities

Review Highlights

Pros:
Great location
Spacious apartment
Clean
Cons:
Staff unfriendliness
Issues with amenities
Additional charges for swimming pool

Categories

Cleanliness
7.26
Clean and spacious; however, missing proper mirrors and some areas noted as slightly dirty.
Service
7.73
Service was standard but some reviews mentioned unfriendliness from staff.
Location
9.27
Perfect location near KLCC and city center with good access to amenities.
Room Quality
8.22
Rooms are spacious and generally comfortable; however, some facilities could improve.
Amenities
6.25
Amenities like the swimming pool are problematic with additional charges and maintenance issues.
Value for Money
8.21
Generally a good deal for the spacious accommodation, though there were complaints about charges.
Food and Beverage
7.76
Limited feedback, but convenience of nearby food options noted.
Overall Experience
7.73
Mixed feelings due to service quality, charges for amenities, but friendly owner noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:44

Property Description

Recreational Amenities
Indulge in the outdoor pool, sauna, and fitness center during your stay at Vortex KLCC Apartments By Soulasia.

Featured Amenities
Benefit from express check-out, multilingual staff, and luggage storage. Take advantage of the airport shuttle and onsite self-parking.

Luxurious Rooms and Entertainment
Relax in one of the 19 uniquely decorated guestrooms with full kitchens. Enjoy entertainment on the 46-inch LCD TVs and stay connected with complimentary Wi-Fi.

Make the most of your visit to Kuala Lumpur by booking your stay at Vortex KLCC Apartments By Soulasia today!

Important information:

  • Pool access available from 10:00 AM to 7:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

7.8
Based on 1662 reviews
Cleanliness: 7.26
Service: 7.73
Location: 9.27
Room Quality: 8.22
Amenities: 6.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 7.73
M
mbaba • extended_group • tr
8
Pros:

Konumu harika, daire büyüklüğü güzel

Cons:

Duş suyu soğuk akabiliyor, sıcak akmadı hiç

2026-06-06 • via Nuitee
F
Fathinah • family_with_children • my
8
recomended stay, clean and nearby attractions
Pros:

The check in proses was fast and convenient. The host had representative staff to greet , handover keys and show us our room. Checking out was fast too. The apartment was clean. Bedrooms, kitchen and toilets were clean. There is fridge in the kitchen to storage your food and keep cold water. Water filter dispenser is available so we dont need to buy mineral water from store.

you can walk to KLCC. there is nearby Mcdonalds, restaurants and convenient stores.

Will stay again

Cons:

The apartment is really warm as its facing sunlight the whole day. The hall air cond seems to be running out of it's coolen gas. Will recommend host to to up.

The toilet is clean but I think the building pipping omits foul odor hence making the toilet somewhat smelly but still bearable.

2026-06-05 • via Nuitee
T
thu huong • solo_traveller • vn
9
Pros:

Vị trí tốt, nhân viên chuyên nghiệp, trang bị rất tốt. Giá cả ổn tuy nhiên tôi thấy có căn hộ giá tốt hơn cùng tòa nhà nên các bạn có thể xem xét điều chỉnh giá 1 chút là hoàn hảo.

2026-06-05 • via Nuitee
M
Mohd Jazni • couple • my
7
BAD SERVICE…NEED TO PAY RM20 PER PERSON FOR SWIMMING POOL
Pros:

THE LOCATION IS NEARBY KLCC

Cons:

THE CHARGE FOR SWIMMING POOL IS OUT OF MY MIND, RM20 PERSON…IF YOU HAVE 6 FAMILY MEMBERS THEN YOU NEED PAY RM120…WHAT THA FUxx…SERIOUSLY NOT RECOMMEND TO ALL WHO PLAN TO STAYCATION AT THIS PLACE

2026-06-01 • via Nuitee
M
Mahbub • solo_traveller • bd
7
Pros:

Central location.

Cons:

One of the wash room had bad smell, which persisted for our entire stay. The building management could not resolve it.

2026-05-31 • via Nuitee
F
FANG YU • extended_group • tw
7
Pros:

1.地點方便，飯店一樓就有7-11
2.房間很大，也有廚房、洗衣機還不錯

Cons:

1.沒有飯店大廳，入住不方便，入住及退房都要用whatsapp聯絡飯店人員，他們才會下來接你。
2.我的房間沒有附牙刷、牙膏，不知道是不是被忘記了
3.入住時收了現金235馬幣的押金，雖然退房時有全數退回但還是覺得有點多😓

2026-05-30 • via Nuitee
A
Aunie Afifah • solo_traveller • my
7
Pros:

Very spacious room and comfortable

Cons:

Smell a little bit.. Pillow sheet smells

2026-05-29 • via Nuitee
M
MOHD FAUZI • solo_traveller • my
8
Pros:

Near to KLCC, staff very good

Cons:

Washing machine only wash and spin, no dry.

2026-05-29 • via Nuitee
I
Ibnu • extended_group • my
8
2026-05-29 • via Nuitee
F
fakhrul • family_with_children • my
10
berbaloi
Pros:

tempat ok, bersih, dekat town, senang nak excess ke mana yang nak pergi..

Cons:

cuma parking sahaja sempit.. kereta besar n panjang susah nak turn turun dan naik.

2026-05-29 • via Nuitee
D
Dol • solo_traveller • my
8
2026-05-27 • via Nuitee
Z
Zehra • extended_group • tr
10
owner was so kind everything was almost great
Pros:

everything was great

Cons:

wifi was not really working

2026-05-27 • via Nuitee
N
nurul najwa • solo_traveller • my
8
Pros:

Fast response & staff is very nice..nearby to train & klcc..

Cons:

The parking is quite expensive

2026-05-24 • via Nuitee
R
RACHANA • extended_group • kh
10
2026-05-24 • via Nuitee
A
Aminiasi • extended_group • fj
10
Was accompanied by my mother and a work colleague and the whole apartment didn’t let us down. It was conveniently locate
Pros:

Loved everything about our stay here. Stepping out of the elevator into level 49 was a tap on the shoulder having a beautiful view of the Petronas Twin Towers. The Night Supervisor/ Manager was very welcoming and gave us a quick transition of checking in so thank you for that Mittu (pardon my spelling). The apartment was fully equipped and makes one wonder to dream of owning such a luxurious apartment some day..

2026-05-23 • via Nuitee
R
Raja Nur Atiqah Binti • couple • my
5
Cons:

The noise from the street is unbearable at night! The owner of this property should strongly consider to install noise reducing windows.

2026-05-23 • via Nuitee
K
Karthik • solo_traveller • my
9
2026-05-17 • via Nuitee
S
sarthak pradhan • solo_traveller • sg
8
2026-05-17 • via Nuitee
A
Abdulrahman • couple • ca
3
Pros:

Place very close to downtown

Cons:

But the Fredage wasn't working
Paying for swimming pool and gym
Pictures not matching the real apartment

2026-05-16 • via Nuitee
A
Ai- • couple • my
9
I sleep welllllll, without worrying anything 💖
Pros:

Alllllll goooodddddddddd

Cons:

Just can add one big mirrorrrrr for selfie maybe ?? Cause only at wardrobe and toilet jeee got mirror 🥺🥺

2026-05-12 • via Nuitee