Sur Grand Hotel

Hotels
8.6 (2685 reviews)
PO Box 111 , Sur , om

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple named)
Very clean rooms
Excellent location
Comfortable/spacious rooms and balconies
Good breakfast
Nice pool
Cons:
Noise from maintenance/construction at times
Restaurant/table layout could be improved for flow
Minor bathroom design/cleanliness issues in some corners
One report perceiving price as high

Categories

Cleanliness
9
Multiple reviewers explicitly praised very clean rooms and housekeeping; a few notes about minor corner cleanliness and bathroom areas needing extra attention.
Service
9.2
Consistently strong praise for reception and staff (several staff named and singled out for excellent, courteous service and helpfulness).
Location
9.2
Frequent mentions of an excellent/ideal location and proximity to services; guests called location 'perfect' and 'best'.
Room Quality
8.9
Rooms described as spacious, comfortable with good beds and sea-view balconies for some; generally positive room comfort and size.
Amenities
8
Pool and basic amenities received praise, but there were requests to improve restaurant table layout and some disturbance from nearby maintenance/construction affecting amenity use.
Value for Money
7.2
Mixed signals: several guests recommended the hotel and noted good pricing, while at least one review explicitly called the price high; overall moderate score reflecting mixed perceptions.
Food and Beverage
9
Breakfast repeatedly praised as very good with attentive staff; overall F&B (breakfast) sentiment strongly positive despite a layout/space comment for the restaurant.
Overall Experience
8.3
Many guests reported an enjoyable, memorable or excellent stay and would recommend or return; overall positive but slightly reduced by noise/maintenance and occasional minor facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 16:03

Property Description

Stunning Beach Views
Experience breathtaking beach views from every room and enjoy the relaxing rooftop pool with panoramic beach scenery.

Luxurious Room Amenities
Indulge in air-conditioned rooms with flat-screen TVs and satellite channels, ensuring a comfortable and entertaining stay.

Convenient Services
Take advantage of the on-site restaurant, free private parking, and 24-hour front desk for a hassle-free and enjoyable hotel experience.

Book now to immerse yourself in luxury and convenience at tsi team hotel.

Important information:

Please note that there is construction next to the hotel from 06:30 AM to 05:00 PM, which may occasionally cause noise in some rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Sauna is closed from 2026-09-30 until 2026-06-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.6
Based on 2685 reviews
Cleanliness: 9
Service: 9.2
Location: 9.2
Room Quality: 8.9
Amenities: 8
Value for Money: 7.2
Food and Beverage: 9
Overall Experience: 8.3
M
Mayo • couple • fr
10
2026-08-08 • via Nuitee
S
SALEH • couple • om
8
2026-08-08 • via Nuitee
A
ALI • solo_traveller • om
8
Pros:

Very good place to stay, nice people at the reception specifically Mr. Khatir AlMsharfi.
The breakfast is very good, the stay was quite and peaceful.
Thank you Sur Grand Hotel

Cons:

Improvement point :
Restaurant tables arrangement to create more space between food station and tables.

2026-08-05 • via Nuitee
A
Ali • solo_traveller • fr
10
Pros:

Très bel hôtel avec une belle piscine qui rafraîchit bien.
Très bon petit déjeuner avec un personnel au petit soin merci à toute l'équipe.
Nous avons été surclassé

2026-08-03 • via Nuitee
F
Fatma • couple • om
10
صور العفيه هللت
Pros:

حلو

Cons:

السعر مرتفع

2026-08-03 • via Nuitee
B
Bilal Eid Altayer • solo_traveller • ae
9
موقع مثالي للاستجمام وممتاز للعوائل
Pros:

كل شيء رائع وجميل وممتاز من حيث الموقع والمرافق والراحه والمعامله الطيبه المرحبانيه وأخص بالذكر موظف الاستقبال الخلوق المحترم الأخ جيمس الذي أبهرني أخلاقه الرفيعه وتعامله الطيب اللطيف الذي يتعامل به مع الضيوف شكراا شكراا جزيلا من قلب ❤️ يا جيمس

Cons:

لا شيء يذكر عدا بعض الأصوات المزعجه في الصباح لوجود بعض الصيانه

2026-08-03 • via Nuitee
B
Bilal Eid Altayer • solo_traveller • ae
9
2026-08-02 • via Nuitee
W
waseem • solo_traveller • pk
10
Pros:

Very Clean and best location. Friendly staff.

Cons:

There nothing to dislike enjoyed every minute.

2026-07-25 • via Nuitee
M
Muzna • solo_traveller • om
7
2026-07-24 • via Nuitee
M
muataz • family_with_children • om
10
Pros:

Wonderful treatment, and clean place

2026-07-24 • via Nuitee
A
Aldairi • solo_traveller • om
10
2026-07-23 • via Nuitee
K
Khalid • couple • om
8
اجعله خيارك الاول للاقامه في صور
Pros:

فندق جدا ممتاز وانصح به بشده

Cons:

لا شئ

2026-07-23 • via Nuitee
A
ali • solo_traveller • om
8
Pros:

المكان رائع جدا ..

Cons:

التجمعات خارح الفندق

2026-07-23 • via Nuitee
K
Khalifa • couple • om
6
2026-07-21 • via Nuitee
N
NATARAJAN SRIRAM • solo_traveller • ae
10
2026-07-21 • via Nuitee
S
SALEEM • solo_traveller • pk
10
Pleasantful stay at Sur
Pros:

Very comfortable lodging. Very clean rooms, friendly and courteous staff and delightful breakfast. Felt like home away from home. This is definitely my future choice of hotel in Sir. Would highly recommend it.

2026-07-21 • via Nuitee
S
SALEEM • solo_traveller • pk
9
A Memorable stay at Sur Grand
Pros:

Very nice and comfortable room. Simple booking with good breakfast. Especially the balcony with a sea view. Staff was very considerate and generous. Would really recommend to fellow tourists

Cons:

To be honest I cannot think of anything!!!

2026-07-20 • via Nuitee
M
Munther • extended_group • om
9
فندق جميل قريب من الخدمات انصح فيه.
Pros:

رحابة الموظفين وسرعة استجابتهم وتعاملهم الراقي موقع الفندق
نظافة واتساع الغرف

Cons:

دورة المياة تحتاج اعادة النظر في تصميمها بالاضافة تحتاج الى مزيد من النظافة في بعض الزوايا.

2026-07-20 • via Nuitee
العزري • solo_traveller • om
9
2026-07-20 • via Nuitee
عبدالعزيز • solo_traveller • om
9
Pros:

جميل مساحة الغرفة واسعه وأشكر الطاقم Anuradhi
Chanthu

Cons:

كل شي ممتازه

2026-07-18 • via Nuitee