Sur Grand Hotel

Hotels
8.6 (2693 reviews)
PO Box 111 , Sur , OM

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple named)
Very clean rooms
Excellent location
Comfortable/spacious rooms and balconies
Good breakfast
Nice pool
Cons:
Noise from maintenance/construction at times
Restaurant/table layout could be improved for flow
Minor bathroom design/cleanliness issues in some corners
One report perceiving price as high

Categories

Cleanliness
9
Multiple reviewers explicitly praised very clean rooms and housekeeping; a few notes about minor corner cleanliness and bathroom areas needing extra attention.
Service
9.2
Consistently strong praise for reception and staff (several staff named and singled out for excellent, courteous service and helpfulness).
Location
9.2
Frequent mentions of an excellent/ideal location and proximity to services; guests called location 'perfect' and 'best'.
Room Quality
8.9
Rooms described as spacious, comfortable with good beds and sea-view balconies for some; generally positive room comfort and size.
Amenities
8
Pool and basic amenities received praise, but there were requests to improve restaurant table layout and some disturbance from nearby maintenance/construction affecting amenity use.
Value for Money
7.2
Mixed signals: several guests recommended the hotel and noted good pricing, while at least one review explicitly called the price high; overall moderate score reflecting mixed perceptions.
Food and Beverage
9
Breakfast repeatedly praised as very good with attentive staff; overall F&B (breakfast) sentiment strongly positive despite a layout/space comment for the restaurant.
Overall Experience
8.3
Many guests reported an enjoyable, memorable or excellent stay and would recommend or return; overall positive but slightly reduced by noise/maintenance and occasional minor facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 16:03

Property Description

Stunning Beach Views
Experience breathtaking beach views from every room and enjoy the relaxing rooftop pool with panoramic beach scenery.

Luxurious Room Amenities
Indulge in air-conditioned rooms with flat-screen TVs and satellite channels, ensuring a comfortable and entertaining stay.

Convenient Services
Take advantage of the on-site restaurant, free private parking, and 24-hour front desk for a hassle-free and enjoyable hotel experience.

Book now to immerse yourself in luxury and convenience at tsi team hotel.

Important information:

Please note that there is construction next to the hotel from 06:30 AM to 05:00 PM, which may occasionally cause noise in some rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Sauna is closed from 2026-09-30 until 2026-06-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.6
Based on 2693 reviews
Cleanliness: 9
Service: 9.2
Location: 9.2
Room Quality: 8.9
Amenities: 8
Value for Money: 7.2
Food and Beverage: 9
Overall Experience: 8.3
Z
Zakariya • couple • om
9
Pros:

Goof location
Staff

Cons:

Nothing

2026-10-31 • via Nuitee
Z
Zakariya • couple • om
10
2026-10-31 • via Nuitee
S
Salim • couple • om
8
2026-10-30 • via Nuitee
J
Johannes • couple • de
10
2026-10-30 • via Nuitee
S
Stefan • couple • at
8
2026-10-30 • via Nuitee
M
Mubarak • couple • ae
10
2026-10-29 • via Nuitee
M
Mubarak • couple • ae
10
2026-10-29 • via Nuitee
عبدالله Abdallah • couple • om
10
الإقامة كانت مريحة وممتعة مدينة جميلة كجمال أهلها وتاريخها الرائع
Pros:

نعم

2026-10-28 • via Nuitee
M
Martin • couple • cz
9
2026-10-28 • via Nuitee
M
miguel angel • couple • es
6
2026-10-27 • via Nuitee
S
Stella • couple • gb
10
An enjoyable few days stay.
Pros:

Spacious room, good location plenty of parking space, lovely pool. We had dinner in the restaurant which was very nice.

2026-10-27 • via Nuitee
M
Melissa • couple • ch
10
Very pleasant stay
Pros:

The room was spacious, comfortable, and clean. The bed and pillows were very comfortable, and the restaurant buffet offered a good variety of options. The parking area was large and conveniently located right outside the hotel. The views were lovely, and the staff were very friendly and welcoming. Overall, a very pleasant stay!

2026-10-27 • via Nuitee
F
fabien • couple • fr
9
Pros:

La piscine chauffée, on aurait dit un jacuzzi géant!
Des immenses chambres
Bien pour une étape entre Mascate et le désert

Cons:

Petit déjeuner peu varié
Pas grand chose à faire autour de l'hôtel

2026-10-27 • via Nuitee
S
SimonG8 • couple • at
8
Pros:

Leicht erreichbare, saubere Hotelanlage

2026-10-26 • via Nuitee
A
Alia • couple • fr
8
Pros:

Nous avons été surclassé dans une très jolie chambre spacieuse, moderne et propre. Le personnel est très sympathique. Propreté de l’hôtel et très jolie piscine.

2026-10-26 • via Nuitee
A
Aleksandar • family_with_children • rs
9
Nice hotel with good service great value for money
Pros:

Great value for money
Got upgraded for sea view
Big rooms with good AC
friendly staff

Cons:

No complaints

2026-10-25 • via Nuitee
A
Altan • couple • gb
5
Pros:

Breakfast was ok. Not much to do in Sur in general and in the hotel in particular,

2026-10-24 • via Nuitee
E
Ekkehart • couple • de
8
Pros:

Super Pool!

2026-10-24 • via Nuitee
H
hamed • couple • om
10
2026-10-23 • via Nuitee
S
Silvia • solo_traveller • it
9
2026-10-22 • via Nuitee