Sur Grand Hotel

Hotels
8.6 (2693 reviews)
PO Box 111 , Sur , OM

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple named)
Very clean rooms
Excellent location
Comfortable/spacious rooms and balconies
Good breakfast
Nice pool
Cons:
Noise from maintenance/construction at times
Restaurant/table layout could be improved for flow
Minor bathroom design/cleanliness issues in some corners
One report perceiving price as high

Categories

Cleanliness
9
Multiple reviewers explicitly praised very clean rooms and housekeeping; a few notes about minor corner cleanliness and bathroom areas needing extra attention.
Service
9.2
Consistently strong praise for reception and staff (several staff named and singled out for excellent, courteous service and helpfulness).
Location
9.2
Frequent mentions of an excellent/ideal location and proximity to services; guests called location 'perfect' and 'best'.
Room Quality
8.9
Rooms described as spacious, comfortable with good beds and sea-view balconies for some; generally positive room comfort and size.
Amenities
8
Pool and basic amenities received praise, but there were requests to improve restaurant table layout and some disturbance from nearby maintenance/construction affecting amenity use.
Value for Money
7.2
Mixed signals: several guests recommended the hotel and noted good pricing, while at least one review explicitly called the price high; overall moderate score reflecting mixed perceptions.
Food and Beverage
9
Breakfast repeatedly praised as very good with attentive staff; overall F&B (breakfast) sentiment strongly positive despite a layout/space comment for the restaurant.
Overall Experience
8.3
Many guests reported an enjoyable, memorable or excellent stay and would recommend or return; overall positive but slightly reduced by noise/maintenance and occasional minor facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 16:03

Property Description

Stunning Beach Views
Experience breathtaking beach views from every room and enjoy the relaxing rooftop pool with panoramic beach scenery.

Luxurious Room Amenities
Indulge in air-conditioned rooms with flat-screen TVs and satellite channels, ensuring a comfortable and entertaining stay.

Convenient Services
Take advantage of the on-site restaurant, free private parking, and 24-hour front desk for a hassle-free and enjoyable hotel experience.

Book now to immerse yourself in luxury and convenience at tsi team hotel.

Important information:

Please note that there is construction next to the hotel from 06:30 AM to 05:00 PM, which may occasionally cause noise in some rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Sauna is closed from 2026-09-30 until 2026-06-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.6
Based on 2693 reviews
Cleanliness: 9
Service: 9.2
Location: 9.2
Room Quality: 8.9
Amenities: 8
Value for Money: 7.2
Food and Beverage: 9
Overall Experience: 8.3
Z
Zakariya • couple • om
9
Pros:

Staff
Location

2026-09-19 • via Nuitee
K
Khalid • couple • om
8
2026-09-14 • via Nuitee
F
Farah • extended_group • ca
8
Nice stay in Sur
Pros:

Staff were amazing especially Chetan at the front desk. Room was comfortable.

Cons:

As long as you are ok staying out of central Sur. The hotel is about a km away which is fine if you have a car.

2026-09-13 • via Nuitee
H
Hamood • solo_traveller • om
10
Pros:

Chanthu هذا الموظف جدا ممتاز تعامله طيب تعامل الموظفين بشكل عام جيد جدا

Cons:

لا شيء

2026-09-11 • via Nuitee
سعيد • couple • om
8
2026-09-11 • via Nuitee
O
OMRANs • couple • om
9
2026-09-09 • via Nuitee
F
Faisal • couple • om
10
2026-09-07 • via Nuitee
W
Wed • extended_group • om
8
2026-09-04 • via Nuitee
I
Istafa • family_with_children • om
9
Absolutely worth it!
Pros:

The rooms are spacious. More spacious than they look in the pictures. The breakfast was really good and the staff was very attentive to specific requirements. There were parts of the hotel which were under maintenance but whatever part was accessible was maintained well. The parking space is ample but in case of rush days, you might have to walk 50-60 meters from the last parking space available till the hotel entrance. The location of the hotel is within 15-20 minutes drive of most of the places that you might want to explore within the city. The Ayjah Castel, Corniche, Old Souq, City Center, Fatah Al Khair, etc. are all within very close range from the hotel. Omanoil petrol station is very close to the hotel in case you need to refuel before departing for any far off location.

Cons:

The rooms have enormous windows to give a very beautiful view of the city, the coastline, but the window panes need cleaning more regularly considering the hotel is such a location that there is constant wind and sand in the air getting deposited easily on the window panes. If it could be managed to clean regularly, it would give an amazing experience every time you would pull the curtains.

2026-09-03 • via Nuitee
I
Iman • couple • om
10
A magnificent experience
Pros:

The clean rooms and the service. The view and the swimming pool is very clean.

Cons:

I liked the whole experience

2026-08-31 • via Nuitee
Z
Zaher • couple • om
10
2026-08-31 • via Nuitee
M
Mohamed • couple • ae
10
2026-08-31 • via Nuitee
M
MOHAMMED ALBALUSHI • solo_traveller • om
8
2026-08-29 • via Nuitee
K
kahlifa • couple • om
9
2026-08-28 • via Nuitee
N
Nature • solo_traveller • om
9
2026-08-27 • via Nuitee
A
Abdulaziz • solo_traveller • om
8
Pros:

الموقع حلو والفندق نظيف

Cons:

يحتاج مواقف مظللة

2026-08-25 • via Nuitee
S
Sebastien • family_with_children • fr
9
Pros:

Personnel tres agréable et serviable.
La chambre est propre et comfortable

2026-08-25 • via Nuitee
T
Théo • couple • fr
6
2026-08-22 • via Nuitee
D
Dababa • couple • ae
8
2026-08-17 • via Nuitee
Y
Yahya • couple • om
10
2026-08-16 • via Nuitee