Hotel Casa Azabache

Hotels
9 (728 reviews)
46 Francisco León , Tuxtla Gutiérrez , mx

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Massage services
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Great location
Good amenities
Cons:
Room ventilation issues
Confusion about airport transfer booking

Categories

Cleanliness
8.39
Many reviews mention cleanliness positively, but there was one complaint regarding a musty smell.
Service
9.36
Reviewers highlighted the friendliness and helpfulness of the staff.
Location
9.4
Location praised for being central yet tranquil, ideal for accessing tourist sites.
Room Quality
8.35
Some rooms are cramped or lack ventilation, but many found them comfortable.
Amenities
9.38
Amenities were described positively, including shared kitchens and social areas.
Value for Money
8.84
Value regarded positively overall, although some aspects could be improved.
Food and Beverage
8.89
Food and beverage not specifically mentioned, assumed to be adequate for the hotel tier.
Overall Experience
9.36
Most guests had a highly positive experience and appreciated their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 11:25

Property Description

Central Location
Located in the heart of San Cristóbal de Las Casas, Casa Azabache offers easy access to top attractions like San Cristobal Cathedral and Central Plaza & Park.

Comfortable Accommodation
Relax in well-equipped rooms featuring a desk, patio, and a cozy seating area. Enjoy the convenience of free WiFi during your stay at Casa Azabache.

Convenient Amenities
Benefit from a 24-hour front desk, shared kitchen, and a charming garden terrace. Explore nearby landmarks such as Santo Domingo Church and Del Carmen Arch effortlessly.

Book your stay at Casa Azabache now and experience a delightful blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    Children from 4 years old to 17 years old stay for MXN 250 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 728 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
E
Edward • couple • gb
10
2026-05-23 • via Nuitee
C
Cristina • solo_traveller • gb
10
Es un paraíso de tranquilidad en el bullente centro de San Cristóbal
Pros:

Cómodo y tranquilo . Ideal para viajeras solas, muy familiar y atentos

Cons:

Me gustaría poder desayunar en la propiedad aunque entiendo que es difícil incluir este servicio .

2026-05-22 • via Nuitee
A
Alejandra Guadalupe • solo_traveller • mx
10
2026-05-17 • via Nuitee
A
Anna • couple • de
10
Amazing stay!
Pros:

Everything was amazing, very nice and helpful staff. Clean and cute rooms. Very good value for money

Cons:

nothing

2026-05-10 • via Nuitee
L
Léa • couple • be
8
2026-05-09 • via Nuitee
C
Carlos AG • solo_traveller • mx
10
Excelente alojamiento
Pros:

Es un alojamiento muy lindo, limpio, con buena ventilacion y son flexibles para dejar el equipaje despues del check out

Cons:

Me parecio excelente el lugar

2026-05-09 • via Nuitee
A
Anna • couple • de
10
Amazing stay with cute yard and nice staff
Pros:

Very nice staff, open reception 24/7. Very cute and comfy rooms. Overall vibe is very nice. There is also a shared kitchen and they offer tours.

Cons:

-

2026-05-07 • via Nuitee
A
Anna • couple • de
9
Sehr empfehlenswert
Pros:

Der Kommunikation verlief super und reaktionsschnell. Das Gepäck konnten wir nach der Nachtfahrt problemlos abstellen und uns frisch machen. Alle sind sehr freundlich und die Zimmer super sauber.

2026-05-07 • via Nuitee
M
Mariano • couple • ar
8
Muy bien
Pros:

Hermosa casa remodelada en hotel. Con un patio interno muy lindo.

Cons:

Las habitaciones no tienen aire acondicionado ni ventilador. La unica forma de ventilar la habitación es abrir la ventana que da al patio. El baño tiene salida unicamente a la habitación por lo que se llena de humaded. Tendrían que mejorar ese punto si o si, tuvimo 37 grados en fines de abril.

Cobran un 8% extra si se paga con tarjeta.

2026-05-06 • via Nuitee
R
Ricardo • solo_traveller • mx
9
Pros:

Las instalaciones

Cons:

La cama muy baja

2026-05-03 • via Nuitee
Y
Yuxiao • solo_traveller • mx
9
Recomendable
2026-05-02 • via Nuitee
A
Azalea del Carmen • solo_traveller • mx
9
Pros:

Atención personal y armonía del lugar

Cons:

Estuvo muy bien todo. Tal vez solo me gustaría que tuviera estacionamiento

2026-05-02 • via Nuitee
P
phillip • solo_traveller • us
10
Pros:

very nice atmosphere

2026-04-28 • via Nuitee
I
Irene • solo_traveller • es
10
Pros:

El hotel está genial, cercano, cómodo y el personal muy amable, nos ayudaron en todo y fueron muy resolutivos. Lo recomiendo

2026-04-26 • via Nuitee
O
ottavia • solo_traveller • gb
6
Ideal for couples of friends. Not for solo travelers that want to connect neither relax
Pros:

Very clean, staff is friendly and very helpful. Location was great too. Comfy beds.

Cons:

Not many common areas to relax, eat or chill and read a book without feeling you are in the way.
Luck of a vibe… very quiet.. more
A hotel then a hostel. If that’s what you are after, great.

2026-04-26 • via Nuitee
S
STEFANIE • extended_group • mx
10
EXCELENTE MUY COMODO
Pros:

COCINA

Cons:

SIN COMENTARIOS

2026-04-24 • via Nuitee
R
Ramirez jimenez • couple • mx
8
2026-04-14 • via Nuitee
A
Alexandria • solo_traveller • gb
9
Pros:

Clean , big room, welcoming staff and good location

Cons:

Strange rule about to not using the kitchen, not even for coffee before 10am. They will make you a weak cup of coffee if you ask.
All activities usually start before 9 am, so this was a huge problem for me who needs caffeine with a strong cup of coffee in the morning to function

2026-03-31 • via Nuitee
C
Comounpato • solo_traveller • mx
9
Pros:

Todo queda muy cerca, tiene buen precio y un patio muy lindo.

Cons:

La cama no era tan cómoda

2026-03-30 • via Nuitee
D
Dan • solo_traveller • se
9
2026-03-28 • via Nuitee