Hotel Casa Azabache

Hotels
9 (764 reviews)
46 Francisco León , San Cristóbal de Las Casas , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Great location
Good amenities
Cons:
Room ventilation issues
Confusion about airport transfer booking

Categories

Cleanliness
8.39
Many reviews mention cleanliness positively, but there was one complaint regarding a musty smell.
Service
9.36
Reviewers highlighted the friendliness and helpfulness of the staff.
Location
9.4
Location praised for being central yet tranquil, ideal for accessing tourist sites.
Room Quality
8.35
Some rooms are cramped or lack ventilation, but many found them comfortable.
Amenities
9.38
Amenities were described positively, including shared kitchens and social areas.
Value for Money
8.84
Value regarded positively overall, although some aspects could be improved.
Food and Beverage
8.89
Food and beverage not specifically mentioned, assumed to be adequate for the hotel tier.
Overall Experience
9.36
Most guests had a highly positive experience and appreciated their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 11:25

Property Description

Central Location
Located in the heart of San Cristóbal de Las Casas, Casa Azabache offers easy access to top attractions like San Cristobal Cathedral and Central Plaza & Park.

Comfortable Accommodation
Relax in well-equipped rooms featuring a desk, patio, and a cozy seating area. Enjoy the convenience of free WiFi during your stay at Casa Azabache.

Convenient Amenities
Benefit from a 24-hour front desk, shared kitchen, and a charming garden terrace. Explore nearby landmarks such as Santo Domingo Church and Del Carmen Arch effortlessly.

Book your stay at Casa Azabache now and experience a delightful blend of comfort and convenience.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 764 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
R
Racheeda Mariah • solo_traveller • bb
10
I would stay here again
Pros:

Friendly staff, good location, excellent wifi, clean and small but cute hotel.

Cons:

The bed makes noise when you move around.

2026-08-29 • via Nuitee
S
Sabrina • couple • it
9
Pros:

L'Hotel era a due passi dalla strada principale pedonale, la stanza era spaziosa e pulita e ben arredata.

Cons:

Quando abbiamo chiesto di pagare con carta, ci hanno chiesto una commissione aggiuntiva (se non erro dell'8%).
Capisco che la transazione bancaria ha un costo, ma questo costo dovrebbe essere già inserito nel prezzo finale e non può essere richiesto al cliente in fase di pagamento al check-in.

2026-08-28 • via Nuitee
N
nicola • couple • it
9
2026-08-26 • via Nuitee
B
baroni • couple • it
8
2026-08-25 • via Nuitee
B
baroni • couple • it
8
Pros:

Posizione eccellente e ottima accoglienza!

2026-08-25 • via Nuitee
R
Roi • couple • es
10
2026-08-18 • via Nuitee
V
veronica • extended_group • it
10
Pros:

La struttura è molto bella e accogliente, situata vicino al centro, camere pulite e personale veramente eccellente!

2026-08-13 • via Nuitee
R
Rosa • solo_traveller • us
10
Pounce, you won’t regret it.
Pros:

The property is beautiful and impeccably clean. The rooms are spacious and tastefully decorated. The staff are approachable, professional, and warm. They even helped me book a tour as well as a shuttle to the Guatemalan border. It was truly an incredible stay. Grateful

Cons:

N/A

2026-08-12 • via Nuitee
A
Abril Cassandra • solo_traveller • mx
10
2026-08-09 • via Nuitee
R
Rojas • solo_traveller • mx
10
Excelente lugar para relajarte
Pros:

La tranquilidad y la amabilidad del personal

Cons:

Que la habitación era demasiado pequeña y la cama un poco incómoda

2026-07-20 • via Nuitee
C
Carolina • solo_traveller • mx
9
Excelente lugar para hospedarse
Pros:

Todo, ambiente súper tranquilo, el personal excesivamente amable, aparte te dan instrucciones súper claras para todo. Incluso cuando pregunte de tours inmediatamente me ofrecieron información, tomé 2 los cuales fueron excelentes. 1000% recomendado

Cons:

Solo hubo un pequeño tema con unas pequeñas hormiguitas pero lo solucionaron inmediatamente, y no volví a tener ningún tema

2026-07-17 • via Nuitee
A
Alba • couple • es
9
Pros:

El alojamiento está en el centro histórico pero a su vez es muy tranquilo para descansar. El personal muy atento, te resuelven cualquier duda. Te gestionan ellos mismos diferentes tours por la zona.

2026-07-07 • via Nuitee
S
Sara • couple • pl
10
2026-07-07 • via Nuitee
G
gijs123 • couple • nl
10
Pros:

Goede locatie, vriendelijk personeel

Cons:

De douche werd heel langzaam warm

2026-06-29 • via Nuitee
M
Martínez Zamudio • couple • mx
10
Excelente hotel para venir a descansar y acá le pedí a mi chica ser mi novia
Pros:

Me encantó la atención y la habitación espectacular

Cons:

Después de las 10 hay silencio absoluto pero eso es regla del establecimiento, lo cual respeto y solamente es algo personal que a mí sí me gusta el ruido jejeje

2026-06-28 • via Nuitee
L
Lynette • extended_group • pa
8
Pleasant, clean and friendly
Pros:

Location, staff and room were all excellent

Cons:

The bathroom was outside the bedroom area and the water heater was noisy and right by the bedroom door. No opening windows or natural light or air.

2026-06-28 • via Nuitee
L
Linares • solo_traveller • mx
8
Satisfactoria
Pros:

La tranquilidad del hotel

2026-06-24 • via Nuitee
S
Simon • solo_traveller • ch
9
2026-06-22 • via Nuitee
S
Silvia Noemi • solo_traveller • ar
10
Pros:

Muy cómodo el depto que usamos. Apto para cocinar y muy cálido

2026-06-22 • via Nuitee
J
Juan Manuel • solo_traveller • mx
9
Que estaba alguien esperando
Pros:

La ubicación

2026-06-22 • via Nuitee