Casa Massima Hotel

Hotels
8.7 (43 reviews)
Calle independencia 118 Zona Centro, León ,Guananjuato , León , mx

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Unpleasant odors
Breakfast inconsistencies

Categories

Cleanliness
7.95
Some guests reported unpleasant odors, indicating issues with cleanliness.
Service
9.45
Guests praised the attentive and helpful staff.
Location
9.45
The location is convenient for accessing tourist attractions.
Room Quality
8.45
Rooms are comfortable but reported issues with water pressure.
Amenities
8.45
Amenities are adequate, but some guests mentioned lack of nearby dining options.
Value for Money
8.95
Good overall value, although impacted by some reported issues.
Food and Beverage
7.95
Breakfast was not consistently provided, lowering the rating.
Overall Experience
8.95
Despite some negatives, the overall experience was enjoyable due to good service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:57

Property Description

Luxurious Accommodation with Top-Notch Amenities

Exquisite Gardens and Culinary Delights

Casa Massima Hotel in León offers a serene escape with a garden, shared lounge, terrace, and an on-site restaurant. The air-conditioned rooms are elegantly furnished with modern amenities like a flat-screen TV, safety deposit box, and a private bathroom. Guests can enjoy the convenience of room service, a 24-hour front desk, and free WiFi throughout the property. Indulge in a culinary journey at the restaurant or explore the nearby attractions such as Leon's cathedral and the Main square. With a business centre, tour desk, and luggage storage available, Casa Massima Hotel ensures a comfortable and memorable stay for all guests.

Book your stay now and experience luxury at its finest at Casa Massima Hotel in León!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 43 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 8.95
S
Sophia • couple • mx
4
Dogs are not free; king size rooms are not in a good location
Pros:

The garden and the location
Free coffee
24/7 reception

Cons:

We thought it would be free to bring our very small dog because of what we had read on another website (big lesson learned!) but when we got there they made us pay a not insignificant pet fee and sign a form saying that we would be charged if our dog barked or if they found any dog hair in or on the bed.
Parking was free and is right next door; but you have to leave your keys with the parking garage because they park cars in front of each other.
We wanted a king size bed and it seems that the only king size bed rooms are directly behind the reception desk or next to the door where the coffee is. Because the room next to the coffee did not have a separate bathroom and had small windows we stayed behind the reception which was not great especially as the hotel seemed empty.
If you get a good price, you don't have a dog and you don't want a king size bed it probably would be okay to book here.

2026-05-20 • via Nuitee
A
Aldair Matla • family_with_children • mx
9
2026-01-03 • via Nuitee
M
Meza Rodriguez • couple • mx
1
No lo recomiendo
Pros:

Desayuno?? Ningún día nos lo dieron

Cons:

El olor a humedad terrible

2025-12-31 • via Nuitee
E
Espinosa Lopez • family_with_children • mx
10
Pros:

La ubicación facilita mucho el llegar a los lugares turísticos

Cons:

Que falta privacidad en la regadera

2025-11-18 • via Nuitee
J
Juan Carlos • extended_group • mx
10
Pros:

La atención

Cons:

El tanque del agua de la taza de baño tardaba demasiado en volverse a llenar.

2025-10-18 • via Nuitee
H
Håvard • couple • no
9
2025-10-14 • via Nuitee
O
Omar Alejandro • family
8
Pros:

.

2025-10-02 • via Nuitee
Y
Yuritzi • couple • mx
9
Es un bonito hotel, el personal fué muy amable y estuvieron respondiendo mis mis peticiones.
Pros:

Está céntrico y cómodo.

Cons:

Hay un olor desagradable en la ventilación.

2025-10-01 • via Nuitee
E
Erika • family_with_children • mx
10
Erika
Pros:

La atención brindada, las instalaciones y el apoyo brindado por el personal ( Angie, Jaciel, Roberto) muy atentos, serviciales, gracias x todo

Cons:

La baja presión del agua de la regadera y sanitario,

2025-09-18 • via Nuitee
B
Borbolla • solo_traveller • mx
9
Bueno, cómodo y muy limpio.
Pros:

El personal muy amable y las instalaciones super limpias.
La estancia en general fue cómoda

Cons:

Había cierto olor a cañería todo el tiempo, lo cual no es agradable.
Además el ruido de afuera durante la noche es constante, ya sea por el bar o por los coches.

2025-09-08 • via Nuitee
R
RUBEN • family_with_children • mx
10
Comodo, practico y muy limpio!
Pros:

El hotel es excelente, muy buena hospitalidad, limpieza en fin... todo muy bien! El estacionamiento tambien muy bien y el trato a las mascotas muy bueno!

2025-08-11 • via Nuitee
G
German • partner
8
Pros:

Pocas opciones dé restaurantes cerca la cama está muy cómoda en único inconveniente es que hay un bar enfrente del hotel y la música está Muy alta.

2025-08-07 • via Nuitee
V
Valladares • family_with_children • mx
8
2025-07-26 • via Nuitee
J
JESUS ANTONIO
10
Buen lugar en el centro
Pros:

Muy buen lugar, y que sea pet friendly es un plus!

2025-06-29 • via Nuitee
A
Adriana
8
Pros:

Everything was great but the staff didn't offer to help us with our luggage 2 maletas grandes y fue muy pesado subirlas por las escalerelas y chico solo estaba sentado no pregunto si se ofrecio a ayudarme

2025-02-18 • via Nuitee
J
Juan • partner
8
Pros:

Good place to stay. The staff was friendly and helpful and they provide parking next door. The walk to the main plaza is about 5 minutes and it is an easy walk. There is no breakfast at all. There is a restaurant up the street from the hotel that provides very reasonably price options (5-300, associated with the hotel). Be warned, we went in January and the temperatures hovered around the 40-50s at night and there was no heater available in the room. That was the most uncomfortable thing, we were cold. I wish they at least would provide a space heater.

2025-01-25 • via Nuitee
R
Ronald • family with young children • us
9
Superb
Cons:

Curtains could have been darker due patio lights and morning coffee along with bottled water would have been appreciated

2024-11-16 • via Nuitee
S
Sergio • young couple • mx
10
Exceptional
2024-10-24 • via Nuitee
R
Rafael
10
Pros:

Great small quiet hotel walking distance to just about eberything

2024-10-02 • via Nuitee
A
Alfredo • family
8
Pros:

Las instalaciones esta. Bien pero le falta mantenimiento como en el baño se tenia que bañar uno pegado a la pared.

2024-10-01 • via Nuitee