Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent/central location
Friendly, helpful staff
Clean linen and good showers reported by several guests
On-site parking available
In-room fridge provided in some rooms
Reasonable price relative to nearby cities for some guests
Spacious/well-ventilated room reported by some
Cons:
Rooms and property described as run-down/dated and needing decoration
Worn/dirty carpets, bird droppings and cleanliness concerns
Small or uncomfortable beds; awkward bed placement
Noisy bar/restaurant with karaoke and disturbance
Breakfast problems (not honoured or unavailable)
Lack of some amenities (no hairdryer, limited plugs)
Check-in signage/navigation issues and fire-alarm testing disturbance
Uneven bathroom floors, creaky floors and general maintenance issues

Categories

Cleanliness
5.5
Mixed reports: some guests praised clean linen and an excellent shower, but multiple reviews cite worn/dirty carpets, bird droppings on windows, cigarette burns and an overall 'not properly cleaned' feel.
Service
9.3
Generally praised: staff repeatedly described as friendly, helpful and a highlight of the stay, though check-in signage/navigation issues and occasional procedural problems (breakfast booking dispute, alarm testing) were noted.
Location
9.7
Consistently positive: several guests called the location perfect/central and highlighted convenience to town and the railway station.
Room Quality
4.8
Frequently negative: rooms described as tired/dated, creaky floors, small or uncomfortable beds, uneven bathroom floors and decor in need of refurbishment.
Amenities
7.4
Mixed: positives include on-site parking and in-room fridge; negatives include missing hairdryer, limited plugs/accessibility and occasional lack of expected facilities (e.g., no hot breakfast when chef absent).
Value for Money
6.7
Mixed perceptions: some felt the hotel was expensive for its condition, others thought prices were reasonable compared with local alternatives.
Food and Beverage
4.5
Negative: breakfast problems (not honoured or unavailable), noisy bar/restaurant atmosphere with karaoke and disturbance; a few guests did not use F&B due to conditions.
Overall Experience
7.3
Mixed overall: strong positives (location, friendly staff, some clean rooms) tempered by tired rooms, cleanliness issues, noise and occasional service lapses; several guests said they'd return because of staff/location while others would not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:08

Property Description

Charming Accommodation in Dingwall

Convenient Location: Situated just 23 km from Inverness Castle, The National Hotel offers easy access to popular landmarks and attractions.

Modern Amenities: Enjoy a comfortable stay with conveniences such as a restaurant, free private parking, and a bar. Benefit from services like a concierge, luggage storage, and free WiFi during your visit.

Nearby Attractions: Explore the area with Inverness Railway Station, Strathpeffer Spa Golf Club, and the University of the Highlands and Islands, Inverness just a short distance away.

Book your stay at The National Hotel for a memorable experience in Dingwall.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 1643 reviews
Cleanliness: 5.5
Service: 9.3
Location: 9.7
Room Quality: 4.8
Amenities: 7.4
Value for Money: 6.7
Food and Beverage: 4.5
Overall Experience: 7.3
A
Anthony • couple • gb
2
2026-08-14 • via Nuitee
T
Tiernan • solo_traveller • ie
7
Overall very acceptable and good value for money. Does what it says on the tin!
Pros:

Breakfast N/A. Location was good and overall the hotel was very presentable

Cons:

The bed was very uncomfortable and disappointing considering everything else exceeded expectations based on the price point

2026-08-14 • via Nuitee
J
Jonathan • solo_traveller • gb
6
Overpriced, but understandable with the location
Pros:

Location

Cons:

Overpriced for the quality of the rooms.

A member of staff continuously flirted with me and made me feel uncomfortable

2026-08-14 • via Nuitee
L
Lorna • couple • gb
9
Good quiet break away
Pros:

The room was massive even though we had booked the small double room. Friendly staff. Check in straight forward. Breakfast was lovely.

Cons:

We had a meal in the restaurant. My pasta was absolutely delicious, but my husband didn’t care for his fish and chips, poor quality of fish and his chips were brick hard. He did say to staff who advised they would pass on the comment to the chef.

2026-08-11 • via Nuitee
N
Nathalie • solo_traveller • fr
8
2026-08-11 • via Nuitee
I
Ian • solo_traveller • gb
1
Shocking experience form this hotel,they take ur booking and then cancel it.
Cons:

They cancelled my booking the same day as I was checking in,1 of the busiest days of the year with the Black Isle’s show next day,I tried to find other accommodation but they were all booked,so had to stay with friends

2026-08-10 • via Nuitee
A
Aram • solo_traveller • gb
10
2026-08-09 • via Nuitee
H
Henderson • couple • gb
8
2026-08-06 • via Nuitee
J
John N Steel • extended_group • gb
8
2026-08-05 • via Nuitee
D
David • solo_traveller • gb
4
Pros:

Location was excellent. Bed not very

Cons:

Double bed wasn't very big. Needs decorated.

2026-08-04 • via Nuitee
W
William • solo_traveller • gb
9
2026-08-03 • via Nuitee
M
Mandy • couple • gb
8
2026-08-03 • via Nuitee
W
William • solo_traveller • gb
9
2026-08-03 • via Nuitee
D
David • couple • au
8
all good.
Pros:

We booked the small double room, and it was but it was just for overnight. they were very helpful in putting our cool bricks into their kitchen freezer.

2026-07-23 • via Nuitee
J
James • solo_traveller • gb
6
Expensive stay in clean but run down old hotel- but cheaper than Inverness!
Pros:

Good location near to railway station, and clean room,

Cons:

Hotel is very run down, having had no money spent on it for many decades. Seems to be run with minimal staff, though my welcome was friendly enough. Very expensive for what it was- but at £80 it compared well with prices in Inverness in mid July, which almost make Edinburgh look reasonable.

2026-07-22 • via Nuitee
M
Minors • couple • gb
6
2026-07-22 • via Nuitee
J
Jane • extended_group • gb
4
2026-07-21 • via Nuitee
M
Manuel Joao • solo_traveller • pt
3
Cons:

Muito mau

2026-07-21 • via Nuitee
S
skulski • solo_traveller • gb
10
Pros:

Perfect location right in a town. Good old stylish hotel. Got fridge in a room which is bonus.

2026-07-18 • via Nuitee
W
William • couple • gb
7
Affordable Clean and Comfortable
Pros:

Nice clean linen, excellent shower, nice breakfast

Cons:

Property a wee bit tired and requires some decoration

2026-07-16 • via Nuitee