The National Hotel

Hotels
•
Independent
7.4 (98 reviews)
High St, Dingwall, Scotland, IV15 9HA , Dingwall , GB
44-01349862166

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Pets allowed

Facilities

Free WiFi
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Snack bar/deli
Free self parking
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Friendly staff
Good location
Clean upon arrival
Cons:
Uncomfortable beds
Poor breakfast quality
Run-down facilities

Categories

Cleanliness
6.29
Multiple mentions of soiled sheets and run-down facilities lowered this score.
Service
8.76
Friendly staff and helpful check-in experience.
Location
7.8
Good location for station access, although surrounding area is described as not desirable.
Room Quality
6.75
Rooms reported as comfortable but dated and narrow beds were a common issue.
Amenities
7.28
Limited options for breakfast and no lift, affecting overall amenity score.
Value for Money
7.74
Decent pricing for a one-night stay but quality issues impact value perception.
Food and Beverage
6.79
Breakfast received negative feedback for quality and choice.
Overall Experience
7.76
Mixed experience; friendly service and clean facilities but significant issues with comfort and quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:29

Property Description

Experience unparalleled comfort and convenience at The National Hotel, nestled in the heart of Dingwall.

Unmatched Amenities
Stay connected with complimentary wireless internet access throughout the property. Enjoy the impeccable services of our dedicated concierge, ensuring your needs are met at every turn.

Delicious Dining Options
Indulge in a delightful dining experience at our in-house restaurant or grab a quick snack at the coffee shop. Our bar/lounge serves a variety of refreshing drinks, perfect for unwinding after a long day.

Comfortable Accommodations
Retreat to one of our 42 well-appointed guestrooms, featuring modern conveniences like desks and coffee/tea makers. Enjoy daily housekeeping to ensure a relaxing and hassle-free stay.

Book your stay at The National Hotel today and make unforgettable memories in Dingwall!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 98 reviews
Cleanliness: 6.29
Service: 8.76
Location: 7.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.76
M
Mark • couple • gb
8
As part of a wider tour of Scotland, the hotel was a great place to stop over.
Pros:

free on site parking.
location.
friendly staff.

2026-05-22 • via Nuitee
D
Daniela • solo_traveller • de
8
2026-05-22 • via Nuitee
R
Ruairidh • solo_traveller • gb
9
Very good
Pros:

Location, clean room and price

Cons:

Better shower and bedside lamp that flickered between on and almost off

2026-05-20 • via Nuitee
A
Aukje • solo_traveller • nl
8
Rustig en comfortabel
Pros:

Goed voor een nacht

Cons:

Was onduidelijk waar je moest inchecken.

2026-05-19 • via Nuitee
S
Sabine • solo_traveller • de
10
Pros:

Sehr netter Empfang.
Schönes Zimmer.

Cons:

Die Dusche hätte etwas mehr Wassèrdruck gebraucht.

2026-05-19 • via Nuitee
J
JUDITH • couple • gb
1
Never use that hotel again.
Pros:

Nothing

Cons:

Property was tired. Checked in at the bar with very load music. Difficult to hear the member of staff. When we wanted a shower at about 9pm there was no hot water. Couldn't be bothered to get dressed and complain as reception was in the noisy bar. Couldn't wait to check out in the morning.

2026-05-19 • via Nuitee
K
Kenny • solo_traveller • ie
7
Pros:

Clean, comfortable and a working shower this year. Staff were welcoming and got me into my room quickly and efficiently after a very long journey.

Cons:

Looking very dated but a revamp would result in higher prices that may not be competitive in the area. Bar was not very busy unlike previous years.

2026-05-19 • via Nuitee
S
Susan • solo_traveller • gb
9
Excellent value for money every bit as good as the best places in Inverness
Pros:

Location perfect
Slight problem getting the key box open it was very late when I checked in
Very friends staff

Cons:

Nothing

2026-05-17 • via Nuitee
G
gerry • solo_traveller • gb
3
Don't go there!
Pros:

The price was reasonable, and the staff were pleasant enough.

Cons:

Room carpet dirty, sink cracked, no lift, no hooks to hang clothes, shower pressure marginally above a drip, 3 wardrobe hangers, Thread bear carpets in hallways, bed could do with a new mattress, the room size was, in my opinion, more suited to a single room, overall a thoroughly unpleasant stay, never again.

2026-05-17 • via Nuitee
C
Calum • solo_traveller • gb
7
2026-05-13 • via Nuitee
S
Shahzad • solo_traveller • gb
10
Pros:

Clean comfortable and friendly staff

2026-05-11 • via Nuitee
A
Amanda • solo_traveller • gb
7
Pros:

The bedroom was nice and clean. A tv that actually worked. Well stocked welcome tray. Great view from bedroom window. Very close to the town centre shops and catholic church . Friendly polite staff. Plenty of parking. Nice hot shower. Very comfortable bed . Best nights sleep in months.

Cons:

Landing and stairs could have been cleaner. Lots of scuff marks especially on outside of bedroom boor where people had kicked it to open it. 3 inch gap at the bottom of the fire door on landing. No good in a fire. No brown bread at breakfast . Coffee was weak .

2026-05-11 • via Nuitee
G
Gavin • solo_traveller • gb
1
2026-05-10 • via Nuitee
F
Fergus • solo_traveller • gb
6
Pros:

Clean beding and rooms good location nice looking building. Food was decent nice bar/dining area.

Cons:

Music way to loud reception when booking in he couldn't hear us and vice versa, shouting at each other was ridiculous. Couldn't find our booking couldn't understand us and we're Scottish but the music didn't help. Sat down for drinks and dinner and had to shout to each other (3 of us) and we still couldn't hear.
Shower in two of the rooms had no water pressure so the water trickled out.

2026-05-05 • via Nuitee
J
Julia • couple • gb
5
Dated hotel catering to groups. Probably overpriced for what it is.
Pros:

Good location in the centre of Dingwall.

Cons:

Very dated. Tried to call and email to change arrival time, neither acknowledged. Bed only partially made up, had to request pillowcases. Very tired decor throughout. Carpet looked like it hadn’t been hoovered for a while. Pigeons nesting in roof caused a lot of noise. Other guests very noisey unfortunately but the hotel couldn’t blamed for this.

2026-05-04 • via Nuitee
J
Jasmine • family_with_children • gb
8
Pros:

Friendly staff

2026-01-24 • via Nuitee
C
Craig • solo_traveller • fr
6
Pros:

Very warm, clean and comfortable room, and friendly and helpful staff. Good central location in Dingwall for food and transport.

Cons:

Problems with room key card meant I had to disturb staff every time I needed to get into room.

2026-01-23 • via Nuitee
R
Robert_67 • solo_traveller • gb
7
Comfortable and affordable
Pros:

Great location, comfortable room, helpful manager.

Cons:

The card system for room entry was awaiting repair but the manager was always available to open the room upon request.
The rooms could benefit from a. a chair b. Mugs, not tiny cups.

2026-01-22 • via Nuitee
K
Karen • couple • gb
5
Ok for the money.
Pros:

Location good. Didn’t have breakfast

Cons:

Floors very dusty.

2026-01-22 • via Nuitee
S
Stacie • couple • gb
5
Dated hotel. Needs some TLC. Clean room. Small.
Pros:

Central to town

Cons:

Dated. Key cards not working. Couldn’t gain entrance to the property. All doors locked when we arrived for book in

2026-01-21 • via Nuitee