The National Hotel

Hotels
Independent
7.4 (98 reviews)
High St, Dingwall, Scotland, IV15 9HA , Dingwall , GB

Pets allowed

Facilities

Free WiFi
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Snack bar/deli
Free self parking
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Friendly staff
Good location
Clean upon arrival
Cons:
Uncomfortable beds
Poor breakfast quality
Run-down facilities

Categories

Cleanliness
6.29
Multiple mentions of soiled sheets and run-down facilities lowered this score.
Service
8.76
Friendly staff and helpful check-in experience.
Location
7.8
Good location for station access, although surrounding area is described as not desirable.
Room Quality
6.75
Rooms reported as comfortable but dated and narrow beds were a common issue.
Amenities
7.28
Limited options for breakfast and no lift, affecting overall amenity score.
Value for Money
7.74
Decent pricing for a one-night stay but quality issues impact value perception.
Food and Beverage
6.79
Breakfast received negative feedback for quality and choice.
Overall Experience
7.76
Mixed experience; friendly service and clean facilities but significant issues with comfort and quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:29

Property Description

Experience unparalleled comfort and convenience at The National Hotel, nestled in the heart of Dingwall.

Unmatched Amenities
Stay connected with complimentary wireless internet access throughout the property. Enjoy the impeccable services of our dedicated concierge, ensuring your needs are met at every turn.

Delicious Dining Options
Indulge in a delightful dining experience at our in-house restaurant or grab a quick snack at the coffee shop. Our bar/lounge serves a variety of refreshing drinks, perfect for unwinding after a long day.

Comfortable Accommodations
Retreat to one of our 42 well-appointed guestrooms, featuring modern conveniences like desks and coffee/tea makers. Enjoy daily housekeeping to ensure a relaxing and hassle-free stay.

Book your stay at The National Hotel today and make unforgettable memories in Dingwall!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 98 reviews
Cleanliness: 6.29
Service: 8.76
Location: 7.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.76
A
Annie couple se
4
Ej prisvärt boende.
Pros:

Läget.

Cons:

I duschen var det fruktansvärt dåligt tryck i, gick knappt att skölja ut schampo och balsam.

Maten var inte samma som det man beställde. Beställde smashad hamburgare och fick frysburgare som stekts på.
Försökte övertala oss att ta något annat från menyn för att det skulle ”gå lättare” för dem.

2026-06-13 via Nuitee
U
Ulrich solo_traveller de
6
Pros:

Zentrale Lage. Stadtmitte umd Bahnhof gut erreichbar. Anbindung an ÖPNV ist sehr gut.

Cons:

Das Hotel ist etwas in die Jahre gekommen. Fenster sind alt und einfach verglast. Teppiche könnten mal geteinigt werden.

2026-06-13 via Nuitee
P
Priyanka solo_traveller gb
8
Pros:

Central location, big and beautiful hotel, nice and comfortable rooms, pet friendly. Lots of parking available.

Cons:

Wifi was not stable.

2026-06-12 via Nuitee
K
Kyle couple gb
8
2026-06-10 via Nuitee
R
Rich couple gb
6
Good Location, Friendly Manager, But Unbearably Hot!!!
Pros:

The National is in a good location in Dingwall, with most local amenities nearby. When we got there, there was no one in Reception, which had a sign to say we had to go next door to the bar/cafe where we met the manager. He was friendly and welcoming and explained the situation around food etc.
The food, whilst more of a bar snack standard, was actually tasty and enjoyable (the burger was good), and cooked by the manager I believe.

Cons:

We were on the 2nd Floor and as we walked up the staircases, bizarrely the temperature just got hotter and hotter to the point where we were stood outside our door in stifling heat. When we went in our room, it was just as hot, and we found one of the radiators on as well. We were there for 2 nights, and had the window open wide the entire time, which then meant we had disturbed sleep due to traffic and the local drunken eejits howling at the moon.
When I spoke with the Manager about it the next day, even more bizarrely, he claimed not to know anything about it, when all he had to do was go up 2 sets of stairs and he would feel the stupid heat. It was uncomfortable and unbearable.

2026-06-08 via Nuitee
C
Cathie solo_traveller gb
9
2026-06-08 via Nuitee
C
Cal couple gb
6
Served its purpose.
Pros:

The staff were welcoming and friendly and the location was very handy for our purposes with plenty of free parking.

Cons:

Room was a bit tired and the layout was awkward, the bed was quite hard and due to the position my partner felt very boxed in. This meant that we didn’t get a great nights sleep.

2026-06-06 via Nuitee
C
Catherine solo_traveller gb
4
2026-06-05 via Nuitee
L
LEEMAN solo_traveller gb
9
Pros:

Easy access nice size rooms

Cons:

Late booking in

2026-06-03 via Nuitee
M
Meor Rafeq extended_group my
8
Good hotel for one night stay.
Pros:

Value for money. Nice place to layover en route to north of Scotland.

2026-06-03 via Nuitee
G
Grégory solo_traveller fr
8
2026-06-03 via Nuitee
M
Mohamed solo_traveller gb
7
Pros:

Good value for money

2026-06-01 via Nuitee
H
Harry solo_traveller gb
7
Pros:

Staff excellent 👍

Cons:

Location

2026-05-31 via Nuitee
S
steve solo_traveller gb
9
Pros:

Nice and friendly and good amenaties

Cons:

All good

2026-05-31 via Nuitee
M
Mark extended_group au
10
Pleasant
Pros:

No breakfast, location good

2026-05-31 via Nuitee
P
Peter Alexander couple de
4
Wir hatten schon viel bessere Hotels zu diesem Preis
Cons:

Sauberkeit, Funtion der Dusche, sehr kleines Zimmer,

2026-05-30 via Nuitee
D
Daniel solo_traveller de
9
2026-05-29 via Nuitee
E
Eric solo_traveller gb
3
Would not stay again
Pros:

Did for the night but nothing else

Cons:

Nothing like the illustrations. Building and facilities very tired. Carpet thread bear in places. Shower poor water flow and loose. Looked quite run down.

2026-05-27 via Nuitee
O
Oliver solo_traveller gb
7
Comfortable stay but technology could be improved
Pros:

I liked that the bathroom was clean and the bedroom was clean and the large desk
I also liked that there was eleven power sockets in the room, so plenty of access to power.

Cons:

Possibly a choice of different eggs, offered with breakfast, but apart from that there was a good selection of cold food as well.
I was given room 212 and could not see a lift, to get my suitcase upstairs, I was not told if there was lift by the male member of staff who checked me in either.
The television was also dated and not had a recent electrical check, the last test was the 6th of March 2015, eleven years ago, I assumed 2013 was when the TV was first brought by the hotel for that room.

It was a Technika 16 inch which stopped manufacturering in 2013 so possibly a update would be useful for customers as guests expectations with advanced technology such as Netflix and Amazon prime and having this on hotel televisions means old televisions are not able to provide this technology.

However a good thing is that the hotel have been good in keeping the television for so long and protecting the environment

Installing WiFi ceiling antennas known as access points around the hotel floors to help improve consistency of speed, as a example the WiFi does not work in the corridor outside room 212.

2026-05-26 via Nuitee
P
PAUL extended_group gb
5
Passable
Pros:

Location was handy for our journey

Cons:

Rooms were small doubles with minimum furniture

2026-05-25 via Nuitee