The National Hotel

Hotels
Independent
7.4 (98 reviews)
High St, Dingwall, Scotland, IV15 9HA , Dingwall , GB

Pets allowed

Facilities

Free WiFi
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Snack bar/deli
Free self parking
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Friendly staff
Good location
Clean upon arrival
Cons:
Uncomfortable beds
Poor breakfast quality
Run-down facilities

Categories

Cleanliness
6.29
Multiple mentions of soiled sheets and run-down facilities lowered this score.
Service
8.76
Friendly staff and helpful check-in experience.
Location
7.8
Good location for station access, although surrounding area is described as not desirable.
Room Quality
6.75
Rooms reported as comfortable but dated and narrow beds were a common issue.
Amenities
7.28
Limited options for breakfast and no lift, affecting overall amenity score.
Value for Money
7.74
Decent pricing for a one-night stay but quality issues impact value perception.
Food and Beverage
6.79
Breakfast received negative feedback for quality and choice.
Overall Experience
7.76
Mixed experience; friendly service and clean facilities but significant issues with comfort and quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:29

Property Description

Experience unparalleled comfort and convenience at The National Hotel, nestled in the heart of Dingwall.

Unmatched Amenities
Stay connected with complimentary wireless internet access throughout the property. Enjoy the impeccable services of our dedicated concierge, ensuring your needs are met at every turn.

Delicious Dining Options
Indulge in a delightful dining experience at our in-house restaurant or grab a quick snack at the coffee shop. Our bar/lounge serves a variety of refreshing drinks, perfect for unwinding after a long day.

Comfortable Accommodations
Retreat to one of our 42 well-appointed guestrooms, featuring modern conveniences like desks and coffee/tea makers. Enjoy daily housekeeping to ensure a relaxing and hassle-free stay.

Book your stay at The National Hotel today and make unforgettable memories in Dingwall!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 98 reviews
Cleanliness: 6.29
Service: 8.76
Location: 7.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.76
K
KazzaWallz solo_traveller gb
4
Awful
Pros:

The shower was lovely.

Cons:

The carpets in our room were very old and worn. Bird poop on the inside of the window. There was a weird smell but couldn't open the window to get in fresh air, thats when I spotted the bird poop. I felt the room dirty, I really didn't want to stay in it. It was very cheap and I suppose you get what you pay for but saying that I still would expect it to be cleaned properly. The chef was on holiday so no hot breakfast was available. I would not stay here again.

2026-06-30 via Nuitee
R
Robin solo_traveller gb
9
2026-06-28 via Nuitee
O
Oribine solo_traveller gb
1
2026-06-27 via Nuitee
A
Aspasia solo_traveller gb
9
Great stay
Pros:

Spacious room, well ventilated, very clean, good shower, friendly staff, great location, nice building

Cons:

The bed was not very comfortable and one side was against the wall making it difficult to access. It wouldn't be a problem if only one person sleeping

2026-06-25 via Nuitee
I
Igor couple dk
9
Pros:

Расположение в центре города. Хорошие цена/качество

Cons:

Старая мебель, не было мест на парковке

2026-06-25 via Nuitee
J
Jen couple gb
6
Wouldn't rate the room but the staff were incredible
Pros:

The staff were an absolute highlight. They are the type of staff you would go back and stay at the hotel because of. Really really fantastic. Although we didn't get much instruction on how to find our room the rest of the time they were really friendly.

It was also relatively close Inverness

Cons:

Finding reception was interesting, we kept finding locked doors. It would benefit from clear signage or instructions for check in.

The room did not meet my expectation. The photographs made it look more updated and spacious than it was. The decor was quite dated, the floor was very creaky, and the room was roasting! There also was a lack of plugs with accessibility.
We also found it quite loud

2026-06-25 via Nuitee
L
Lucy family_with_children gb
3
Regret booking here
Pros:

Not much

Cons:

It was shabby, poorly maintained, noisy and hot. The carpet was stained in the bedroom.

2026-06-23 via Nuitee
A
Axel solo_traveller de
7
2026-06-18 via Nuitee
B
Brian solo_traveller gb
8
2026-06-18 via Nuitee
R
Ronnie solo_traveller gb
5
2026-06-17 via Nuitee
R
Ronald extended_group gb
8
Pros:

The Brazilian chap who did almost everything, was cheerful, friendly and very industrious. We were cycling and he sorted out storage and charging for our bikes although it wasn't something that he was regularly asked about. The young lady in charge at breakfast was very pleasant, cheerful and helpful. The hotel is clearly run on a budget, but that was reflected in the price we paid. It served our purpose very well and represented very good value for money.

Cons:

All okay.

2026-06-16 via Nuitee
P
Paul solo_traveller gb
8
2026-06-16 via Nuitee
A
Alexander couple gb
8
2026-06-14 via Nuitee
U
Ulrich solo_traveller de
6
Pros:

Zentrale Lage. Stadtmitte umd Bahnhof gut erreichbar. Anbindung an ÖPNV ist sehr gut.

Cons:

Das Hotel ist etwas in die Jahre gekommen. Fenster sind alt und einfach verglast. Teppiche könnten mal geteinigt werden.

2026-06-13 via Nuitee
A
Annie couple se
4
Ej prisvärt boende.
Pros:

Läget.

Cons:

I duschen var det fruktansvärt dåligt tryck i, gick knappt att skölja ut schampo och balsam.

Maten var inte samma som det man beställde. Beställde smashad hamburgare och fick frysburgare som stekts på.
Försökte övertala oss att ta något annat från menyn för att det skulle ”gå lättare” för dem.

2026-06-13 via Nuitee
P
Priyanka solo_traveller gb
8
Pros:

Central location, big and beautiful hotel, nice and comfortable rooms, pet friendly. Lots of parking available.

Cons:

Wifi was not stable.

2026-06-12 via Nuitee
K
Kyle couple gb
8
2026-06-10 via Nuitee
C
Cathie solo_traveller gb
9
2026-06-08 via Nuitee
R
Rich couple gb
6
Good Location, Friendly Manager, But Unbearably Hot!!!
Pros:

The National is in a good location in Dingwall, with most local amenities nearby. When we got there, there was no one in Reception, which had a sign to say we had to go next door to the bar/cafe where we met the manager. He was friendly and welcoming and explained the situation around food etc.
The food, whilst more of a bar snack standard, was actually tasty and enjoyable (the burger was good), and cooked by the manager I believe.

Cons:

We were on the 2nd Floor and as we walked up the staircases, bizarrely the temperature just got hotter and hotter to the point where we were stood outside our door in stifling heat. When we went in our room, it was just as hot, and we found one of the radiators on as well. We were there for 2 nights, and had the window open wide the entire time, which then meant we had disturbed sleep due to traffic and the local drunken eejits howling at the moon.
When I spoke with the Manager about it the next day, even more bizarrely, he claimed not to know anything about it, when all he had to do was go up 2 sets of stairs and he would feel the stupid heat. It was uncomfortable and unbearable.

2026-06-08 via Nuitee
C
Cal couple gb
6
Served its purpose.
Pros:

The staff were welcoming and friendly and the location was very handy for our purposes with plenty of free parking.

Cons:

Room was a bit tired and the layout was awkward, the bed was quite hard and due to the position my partner felt very boxed in. This meant that we didn’t get a great nights sleep.

2026-06-06 via Nuitee