Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent/central location
Friendly, helpful staff
Clean linen and good showers reported by several guests
On-site parking available
In-room fridge provided in some rooms
Reasonable price relative to nearby cities for some guests
Spacious/well-ventilated room reported by some
Cons:
Rooms and property described as run-down/dated and needing decoration
Worn/dirty carpets, bird droppings and cleanliness concerns
Small or uncomfortable beds; awkward bed placement
Noisy bar/restaurant with karaoke and disturbance
Breakfast problems (not honoured or unavailable)
Lack of some amenities (no hairdryer, limited plugs)
Check-in signage/navigation issues and fire-alarm testing disturbance
Uneven bathroom floors, creaky floors and general maintenance issues

Categories

Cleanliness
5.5
Mixed reports: some guests praised clean linen and an excellent shower, but multiple reviews cite worn/dirty carpets, bird droppings on windows, cigarette burns and an overall 'not properly cleaned' feel.
Service
9.3
Generally praised: staff repeatedly described as friendly, helpful and a highlight of the stay, though check-in signage/navigation issues and occasional procedural problems (breakfast booking dispute, alarm testing) were noted.
Location
9.7
Consistently positive: several guests called the location perfect/central and highlighted convenience to town and the railway station.
Room Quality
4.8
Frequently negative: rooms described as tired/dated, creaky floors, small or uncomfortable beds, uneven bathroom floors and decor in need of refurbishment.
Amenities
7.4
Mixed: positives include on-site parking and in-room fridge; negatives include missing hairdryer, limited plugs/accessibility and occasional lack of expected facilities (e.g., no hot breakfast when chef absent).
Value for Money
6.7
Mixed perceptions: some felt the hotel was expensive for its condition, others thought prices were reasonable compared with local alternatives.
Food and Beverage
4.5
Negative: breakfast problems (not honoured or unavailable), noisy bar/restaurant atmosphere with karaoke and disturbance; a few guests did not use F&B due to conditions.
Overall Experience
7.3
Mixed overall: strong positives (location, friendly staff, some clean rooms) tempered by tired rooms, cleanliness issues, noise and occasional service lapses; several guests said they'd return because of staff/location while others would not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:08

Property Description

Charming Accommodation in Dingwall

Convenient Location: Situated just 23 km from Inverness Castle, The National Hotel offers easy access to popular landmarks and attractions.

Modern Amenities: Enjoy a comfortable stay with conveniences such as a restaurant, free private parking, and a bar. Benefit from services like a concierge, luggage storage, and free WiFi during your visit.

Nearby Attractions: Explore the area with Inverness Railway Station, Strathpeffer Spa Golf Club, and the University of the Highlands and Islands, Inverness just a short distance away.

Book your stay at The National Hotel for a memorable experience in Dingwall.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 1657 reviews
Cleanliness: 5.5
Service: 9.3
Location: 9.7
Room Quality: 4.8
Amenities: 7.4
Value for Money: 6.7
Food and Beverage: 4.5
Overall Experience: 7.3
W
William • extended_group • gb
5
2026-09-12 • via Nuitee
J
Jessica • solo_traveller • gb
3
Pros:

it was a roof over our head

Cons:

Food was awful! Overpriced overcooked frozen food! I asked for a baked potato and beans for my weaning baby, I asked for no butter as he has a dairy allergy, watched the barman write it on the slip. waited over an hour for this to be cooked fresh, it came out with CHEESE on it! the list goes on, it wasnt really suitable for a baby, as it was all upstairs, therfor carrying buggy all the way up! the person who checked us in didn't know what a travel cot was! The same person who checked us in, was working on the bar, and was also the waiter! there was a blood stain on the bedsheet. There was no accessible plug sockets, so we couldnt charge our phones. a sink that leaked everytime it was used!

2026-09-12 • via Nuitee
K
Kaïs • solo_traveller • fr
7
Cons:

Chambre vieillissante

2026-09-12 • via Nuitee
P
Philip • solo_traveller • gb
7
Pros:

Tired building but comfortable enough and clean. Ideal for breaki6the journey.

Cons:

The building was tired, but I expect this is why it was such good value.

2026-09-11 • via Nuitee
D
David • couple • gb
4
Wouldn't rush back for another stay
Pros:

Staff were pleasant & helpful

Cons:

Furniture in room was dated. It took a good 15 minutes running the hot tap before the water become warm enough to take a shower, just an absolute waste of water The light over the bathroom mirror didn't work, so making it difficult to shave. There was no shelf in the shower cubicle to put soap & shampoo on. It would also be useful to have a grab handle in the shower cubicle, to hold onto as the floor was quite slippery.

2026-09-10 • via Nuitee
P
palmer • solo_traveller • gb
8
2026-09-10 • via Nuitee
G
Gordon • solo_traveller • gb
1
Paid for something I didn’t receive, no apology or refund
Pros:

Location

Cons:

Booked and paid for a suite to show up and be given a single room, mentioned to staff and was told no suites left. Was given a double room, no apology, no partial refund for extra paid, no attempt to make up for this. So effectively paid for most expensive room and was given basic

2026-09-09 • via Nuitee
E
Elaine • couple • gb
5
The breakfast not very good but I didn’t expect a high standard as it was only £100 a night
Pros:

It was in a good location

Cons:

The bad was not very comfortable and the base was very noisy when you moved

2026-09-09 • via Nuitee
P
Piergiorgio • solo_traveller • es
3
Pros:

El chico del bar, que hace también función de recepción, ha sido muy simpático y muy amable.

Cons:

De entrada parece medio abandonado, está en la cerretera, la habitación de lo mas feucho que he visto en los ultimos años. No hay ascensor. Tema aparcar motos: lo pasé mal, porque si es cierto que hay un aparcamiento detras del hotel no está cerrado con vallas o barreras, ademas cuando dejé alli la moto uno que vive por alli me dijo mejor dejarla delante que atres es inseguro. Dormi con un ojo abierto. No cenes alli, la hamburguesa que probé ha sido la peor de los ultimo 10 años.

2026-09-08 • via Nuitee
G
George • solo_traveller • gb
5
Fair can’t see this hotel lasting far too big
Pros:

Convenient

Cons:

Very dated

2026-09-08 • via Nuitee
S
Stefan • solo_traveller • be
2
2026-09-07 • via Nuitee
P
Paul • solo_traveller • nz
3
Pros:

Leaving.

2026-09-06 • via Nuitee
S
Scott • family_with_children • gb
6
2026-09-06 • via Nuitee
I
Iftikhar • solo_traveller • gb
10
2026-09-04 • via Nuitee
H
Helen • extended_group • gb
9
Pros:

Didn't have breakfast

2026-09-03 • via Nuitee
G
Gareth • couple • gb
10
2026-09-02 • via Nuitee
K
Katrina • extended_group • gb
5
Dated and tired hotel with no lift. However, bed and bathroom were clean.
Pros:

Good location. Friendly member of staff - barman/receptionist/waiter - he was doing the lot!

Cons:

Room was cramped and very dated. Main light flashed on and off. Table top not secured to base and fell off when I set my bag on it! Bed uncomfortable and creaky. No bedside light or bedside table.

2026-08-30 • via Nuitee
R
Robert • couple • gb
8
Very enjoyable wool return for sure.
Pros:

Good for price. Excellent staff. Food very good value.

Cons:

No ground floor rooms nor lift.
Bedroom doors impossible to close quietly.

2026-08-28 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-08-28 • via Nuitee
S
Simone • solo_traveller • it
8
2026-08-28 • via Nuitee