Hotel Kreuz Lenk

Hotels
7.8 (756 reviews)
Aegertenstrasse 1 , Lenk , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Good food
Friendly staff
Cons:
Poor information from staff
Cleanliness issues
Amenities lacking

Categories

Cleanliness
7.13
There were comments about the bathroom not being very good and some general cleanliness issues.
Service
7.6
Staff was overwhelmed, lacking in friendliness and helpfulness at times.
Location
9.14
The location was praised as ideal and well-suited for events like the Cow Festival.
Room Quality
8.09
Rooms were generally good but received some criticism for noise.
Amenities
6.62
Facilities like the pool was out of order, which impacted the stay.
Value for Money
7.58
Some reviews indicated a lack of amenities and services for pricing.
Food and Beverage
8.63
Dinner was highly recommended and appreciated.
Overall Experience
7.6
The overall experience was decent, with some notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:31

Property Description

Convenient Location and Accessibility

Hotel Kreuz Lenk is ideally situated just a 5-minute walk from the train station and cable car, offering easy access to transportation for guests. The central location in Lenk in the Bernese Oberland ensures a peaceful stay while being close to key amenities.

Comfortable Accommodation and Relaxation Facilities

The hotel features bright, individually designed non-smoking rooms, some of which are equipped for disabled guests. Guests can unwind in the sauna, sun bed, or indoor pool after a day of skiing. Additionally, there is a playground for younger guests and free bicycle rentals available.

Exclusive Guest Benefits

Guests at Hotel Kreuz receive a SIMMENTAL CARD, granting complimentary bus and train usage within Lenk and discounts on various summer and winter activities. Take advantage of free ski bus services during the winter season and enjoy additional perks for winter activities.

Book your stay at Hotel Kreuz Lenk now to experience comfort, convenience, and exclusive guest benefits.

Important information:

Our Guests receive a SIMMENTAL CARD, which includes the free usage of all bus routes at Lenk, free train between Lenk - Zweisimmen - Gstaadt/Saanen and discounts on certain summer and winter activities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 7 years old to 15 years old stay for CHF 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.8
Based on 756 reviews
Cleanliness: 7.13
Service: 7.6
Location: 9.14
Room Quality: 8.09
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 7.6
G
Gähwiler Christine • solo_traveller • ch
8
2026-06-17 • via Nuitee
U
Urs • solo_traveller • ch
9
Ruhiges Berghotel mit gutem Angebot
Pros:

Ruhiges Berghotel mit freundlichem Personal. Sehr vielfältiges Frühstück und gutes Restaurant.

Cons:

Momentan wird in der Nachbarschaft gebaut,

2026-06-15 • via Nuitee
U
Urs • solo_traveller • ch
9
2026-06-15 • via Nuitee
W
Willy • extended_group • ch
8
Für eine Nacht ok.
Pros:

Die Lage

Cons:

Wir hatten ein 3Bett-zimmer. Leider war das 3te Bett ein Ausziehsofa und leider etwas Quetschig.

2026-06-10 • via Nuitee
A
Alex • solo_traveller • ch
8
2026-06-08 • via Nuitee
M
Michele • solo_traveller • ca
9
A great place to stay for an overnight while through hiking.
Pros:

Location, food was great, comfortable mattress.

Cons:

Shower curtain was ineffective.

2026-06-07 • via Nuitee
N
Nadine • solo_traveller • ch
7
Gut
Pros:

Lage, Zimmeraustattung

Cons:

Frühstück wurde nicht nachgefüllt, Geschirr fehlte, "gekochte" Eier waren roh

2026-06-07 • via Nuitee
D
Daniel • couple • ch
8
Zentral gelegenes, sauberes Hotel, freundliches Personal
Pros:

Lage zentral direkt am Marktplatz rund 5 Gehminuten vom Bahnhof. Geräumiges, sauberes Dachzimmer mit Blick auf den Wildstrubel Leider kein Balkon, aber für die eine Nacht war das absolut ausreichend. Barrierefreies Bad - aussergewöhnlich! Einrichtung nicht mehr die Neuste, hat aber für uns sehr gut gepasst. In der Lenk sehr empfehlenswertes Restaurant ("Säumerstube"). !
Reichhaltiges Buffet am Morgen.

Cons:

nichts

2026-05-25 • via Nuitee
J
Jürg • couple • ch
7
Das Hotel hatte den Charme der frühen 70iger. Es war sauber, das Personal freundlich. Das Gebäude hat aber dringend eine
Pros:

Die Lage. Die Sauberkeit

Cons:

Es wurde uns nicht mitgeteilt, dass der Pool geschlossen ist. Auch nicht als wir die Sauna aufheizen liessen.

2026-05-24 • via Nuitee
J
Jeannette • solo_traveller • ch
7
Pros:

zentrale lage direkt im dorf..... sehr freundliches personal.... zimmer sehr sauber

Cons:

unser zimmer war sehr einfach.... und hatte vor dem zimmer eine baustelle die noch länger dauert..... zum glück war wochenende

2026-05-04 • via Nuitee
B
Bea • extended_group • ch
9
empfehlenswert
Pros:

Sehr freundlicher Empfang, nettes Personal, super Lage
Frühstück hervorragend

2026-04-26 • via Nuitee
R
Regine • solo_traveller • ch
7
Pros:

Die Lage ist sehr zentral, das Personal sehr freundlich, das Frühstück sehr gut mit frischem Obest und Frisch zubereiteten Eiern. Die Zimmer einfach aber zweckmässig, ruhig und sehr sauber. Ein gutes Hotel für ein paar Nächte.

2026-04-18 • via Nuitee
M
Mirjam • family_with_children • ch
5
2026-04-14 • via Nuitee
C
Caroline • couple • ch
8
Un séjour agréable. On reviendra.
Pros:

L'emplacement de l'hôtel. Tout peut se faire à pieds, et si non, il y a un arrêt de bus à 50m de l'hôtel

Cons:

La salle de bain est un peu vétuste. Il manquait des produits locaux au petit déjeuner.

2026-04-13 • via Nuitee
C
Christine • family_with_children • ch
9
2026-04-12 • via Nuitee
S
Sven • couple • ch
7
2026-04-01 • via Nuitee
D
David • family_with_children • de
7
2026-03-29 • via Nuitee
S
Schuler • solo_traveller • ch
9
Abwechslungsreicher Kurzaufenthalt
Pros:

Ein zentrales und lebhaftes Hotel mit guter Ferienstimmung. Man ist "dabei" und unter den Leuten was als Alleinreisende geschätzt wurde. Hotel mit Geschichte, Kunst und Kultur.
Kleines Schwimmbad und Sauna

Cons:

Unfreundliche Buffetfrau im Frühstücksraum
Türenknallen der jugendlichen Gäste, aber da kann das Hotel nichts dafür.

2026-03-28 • via Nuitee
H
Heiniger • couple • ch
9
2026-03-28 • via Nuitee
Y
Yvonne • couple • ch
6
2026-03-27 • via Nuitee