Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Warm, genuine hospitality
Safe and attentive for solo travellers
Spectacular views
Personalized service (e.g., breakfast on request) and helpful driver
Cons:
A few small areas could be improved
Not focused on luxury; minor imperfections noted

Categories

Cleanliness
7.2
Standard quality for this hotel tier.
Service
7.2
Extremely warm, genuine and attentive service; hosts checked in frequently, provided personal care, and coordinated with the driver to ensure guest safety and comfort.
Location
7.2
Beautiful, memorable views were a highlight of the stay and contributed strongly to the positive experience.
Room Quality
7.2
Standard quality for this hotel tier.
Amenities
7.2
Standard quality for this hotel tier.
Value for Money
7.2
Standard quality for this hotel tier.
Food and Beverage
7.2
Personalized breakfast service noted (prepared when needed), indicating attentive F&B service.
Overall Experience
7.2
Highly positive and memorable stay emphasizing heartfelt hospitality, safety for solo travelers, and a strong personal connection with the hosts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-10 16:55

Property Description

Scenic Views and Convenient Location
Ornateview Hotel in Ella offers stunning garden and lake views, just a short distance from popular attractions like Demodara Nine Arch Bridge and Ella Railway Station.

Comfortable Accommodation
Guest rooms at Ornateview Hotel are well-equipped with modern amenities including a flat-screen TV, fridge, and private bathroom. Some rooms even feature balconies with mountain views for a truly relaxing stay.

Delicious Dining Options
Indulge in a variety of American and Asian cuisine at the hotel's restaurant, with a vegetarian menu available upon request.

Experience the beauty of Ella at Ornateview Hotel - book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.2
Based on 84 reviews
Cleanliness: 7.2
Service: 7.2
Location: 7.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 7.2
P
Piumith Trilshan • family_with_children • fr
10
Hidden paradise in ella.
Pros:

I recommend this place. Very beautiful place.we enjoyed it.thank you ornate view hotel & staff.

2026-10-09 • via Nuitee
S
Samarathunga Liyana Mohottige Don Tharindu • solo_traveller • ro
10
2026-09-18 • via Nuitee
B
Brahim ZABOUB • solo_traveller • fr
9
Pros:

Le rêve et la sérénité...

2026-09-10 • via Nuitee
Y
Yomna • extended_group • lk
10
Great
Pros:

A great stay in the heart of the mountains.
We booked 2 Nights and we really enjoy our stay.
We asked for the westren breakfast and the prepared tost butter gem coffee eggs and a fruit plate and next day the made roti for us because we asked.
Everyone was so nice.
All the family members were very helpful and kind.

2026-09-09 • via Nuitee
P
Piumith Trilshan • family_with_children • pl
10
Best place to stay in ella.
Pros:

We booked only for 1 night. But we decided to stay for 2 nights. Because the hotel area is a peaceful place. And Nice view.. The hotel is surrounded by a tea plantation. And a beautiful garden area. 🏕️
The staff is very friendly. The owner is a wonderful person. 🌈 rooms are good and beautiful design.They give us perfect breakfast.They provided breakfast at our preferred time. And also the hotel provided a vehicle to visit around the ella for best price.🚙
I recommend staying in this hotel.
Thank you Ornate view hotel..we will definitely come back on our next vacation..💯🤝

2026-09-09 • via Nuitee
A
Abeysinghe • family_with_children • lk
4
Good
Pros:

Good

2026-08-28 • via Nuitee
S
Sadiyah • solo_traveller • gb
10
More than just a stay. I will never forget.
Pros:

I had a really special stay here and it’s one I’ll genuinely never forget. From the moment I arrived, the family made me feel so welcome, but more than that, they made me feel safe, which means everything as a solo traveller. They constantly checked in on me, invited me to sit with them and treated me with such kindness and care that it felt more like being with family than staying at a hotel.

One thing that really stood out was how much they looked out for me. They were always nearby if I needed anything, even at night and that level of genuine concern and warmth is something you can’t put a price on. They took care of every need so effortlessly, even making breakfast exactly when I needed it, which made everything feel so easy and comfortable.

The views here are absolutely spectacular and made the whole experience even more special. Waking up and taking it all in was something I’ll always remember.

Their close connection with the driver also made a huge difference to my experience. He was amazing throughout my time there, always making sure I was safe, waiting for me, guiding me. As a solo female traveller, that gave me so much peace of mind and made exploring feel easy and comfortable.

The hospitality was just genuinely real and heartfelt. This place may not be about luxury, but it is absolutely about heart. Some places don’t just host you, they hold you, and you leave a piece of your heart there. The kindness, warmth, and genuine care I experienced here are something I will always remember. I recommend it to anyone, especially if you are travelling solo and want to feel truly looked after and welcomed.

I would highly recommend this place to anyone looking for something more than just a hotel stay. If you want to feel genuinely welcomed, cared for, and experience a level of warmth that goes beyond the usual, this is the perfect place. It’s not just about having somewhere to sleep, it’s about feeling at home and that’s exactly what you get here.

Cons:

There are a few small areas that could be improved, but honestly, the level of care, kindness, and attention I received completely outweighed everything. The way they look after you makes you feel so comfortable and valued that any minor imperfections don’t even matter. It’s rare to find a place where you feel genuinely cared for, and because of that, I found myself overlooking everything else without hesitation.

2026-04-05 • via Nuitee
T
Thineth • young couple • lk
10
Good place to visit
Pros:

All the thing are perfect
I like this place
Beautiful place nice view

2025-06-09 • via Nuitee
C
Chanaka • family with young children • lk
1
Bad
Pros:

Location

Cons:

No WiFi pool without water

2025-05-26 • via Nuitee
R
Ruwan • young couple • lk
2
Not recommended the rooms with private pool. Don’t know about other rooms. Poor customer service
Pros:

Location is very good.

Cons:

Poor customer service and cleanliness. Need to be improved.

2025-05-15 • via Nuitee
M
Muttiah • family with young children • lk
8
Very good
2025-05-14 • via Nuitee
K
Kasun • family with young children • qa
8
Very good
2025-04-18 • via Nuitee
M
Mohamed • group • om
1
Worst experience
Cons:

Hot water not working
No power the time we visit

2025-04-05 • via Nuitee
C
Charith • review category business travellers • lk
10
Had a great time.
Pros:

It has a picturesque view. It is an amazing place for a writer who wants to be with his thoughts. I really enjoyed the place and their hospitality.

2025-04-05 • via Nuitee
B
Bryan • young couple • us
7
Up in the mountains with peace and quiet.
Pros:

The property is located a little bit away from Ella but the views are stunning.

Cons:

The property just needs a little more love.

2025-03-08 • via Nuitee
K
Kavindu • family with young children • lk
10
Super place
Pros:

All things

2025-02-18 • via Nuitee
P
Piumith • with friends • pl
10
🏞️♥️Great day we will stay in our life time before.♥️🏞️
Pros:

All the hotel facilities and the amazing 200° view.

2025-02-17 • via Nuitee
V
Vishva • young couple • lk
1
Bad 👎
Pros:

Bed & viwe is good

Cons:

Staff, breakfast
Tv not working
Not hot water.
Not water fast

2025-02-05 • via Nuitee
B
Bandara • family with young children • lk
10
Nice place. Silence place for mind to relax.
Pros:

Everything is good. In the morning we get breakfast from the restaurant area. Very beautiful place. Super view.thank you staff member to guide us.

Cons:

All is good.

2025-02-02 • via Nuitee
K
Kalindu • young couple • lk
10
Nice view
Pros:

Super place for staying I recommend to stay this place

2025-02-02 • via Nuitee