Holiday Inn & Suites Farmington Hills - Detroit NW by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (463 reviews)
33103 Hamilton Court , Farmington , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Welcoming staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.84
Several reviews mentioned dirtiness and issues with cleanliness.
Service
9.81
The staff were praised for their welcoming nature and professionalism.
Location
9.35
Safe location with good proximity to attractions.
Room Quality
8.8
Most guests found rooms comfortable; however, cleanliness was an issue.
Amenities
8.33
Limited amenities and some not functioning, but EV charging was appreciated.
Value for Money
7.79
Some guests felt the pricing was not competitive for the quality.
Food and Beverage
5.84
Poor reviews on breakfast and limited food options.
Overall Experience
8.81
Mixed experiences: some good aspects, but notable negatives impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:45

Property Description

Luxurious Accommodations
Holiday Inn & Suites - Farmington Hills - Detroit NW offers rooms with free WiFi, air conditioning, and flat-screen TVs with satellite channels. Relax in the comfortable seating area and make use of the convenient desk in each room.

Indoor Swimming Pool
Take a dip in the inviting indoor swimming pool available for guests to enjoy. Whether you want to unwind after a long day of sightseeing or start your morning with a refreshing swim, the pool is the perfect spot to relax.

Convenient Location
Located just 31 km from Detroit and 32 km from Detroit Metro Airport, our hotel provides easy access to key destinations. Explore the city or catch your flight with ease during your stay.

Experience comfort and convenience at Holiday Inn & Suites - Farmington Hills - Detroit NW. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 463 reviews
Cleanliness: 6.84
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 5.84
Overall Experience: 8.81
L
Lori • couple • us
10
Always love staying
Pros:

Easy to find

2026-09-14 • via Nuitee
J
Jasmine • couple • us
7
It was decent but not favorable. The staff was nice.
Pros:

The staff was great. They were nice and accommodating.

Cons:

The place was not tidy. There were tears in the carpet in the hallways. The stairs were damaged. The elevators were dirty. The walls in my room had stains on them. The bathroom floor had visible dirt and dust. All of these things made my stay uncomfortable. This hotel needs to be deeply cleaned. It only seems to be a problem in Michigan because I’ve stayed at Holiday Inn locations in other states and they have been very neat and clean.

2026-09-11 • via Nuitee
L
Larry • solo_traveller • us
10
Pros:

Comfortable and convenient location.

2026-09-11 • via Nuitee
J
Julia • family_with_children • us
10
2026-09-07 • via Nuitee
S
Shana • family_with_children • us
1
2026-09-06 • via Nuitee
J
Jill • couple • us
6
Ok for a night or two
Pros:

Good size rooms

Cons:

Didn’t pick up trash near my room for 47 hours. I had to request removal from the hallway.

2026-08-31 • via Nuitee
J
Jennie • couple • us
8
Cons:

The front entrance has begun to look trashy! Weeds, debris in the front entrance mat. Cigarette butts in the cracks of the sidewalk.The common spaces by the elevators in the room floors also need some attention. The elevator doors are streaked , the carpet spotty. Some simple attention to these spaces would be greatly appreciated

2026-08-25 • via Nuitee
T
Tushar • solo_traveller • us
1
Pros:

The staff was helpful

Cons:

The sheets and pillows and comforter had blood all over it.

2026-08-12 • via Nuitee
P
perri • family_with_children • ca
7
it was fine. served it's purpose.
Pros:

location was good. front desk staff was great. liked the coffee in the lobby.

Cons:

didn't do breakfast buffet because no bacon on the buffet. no other option was offered in the hotel and i had to go leave the hotel and go elsewhere. also there was no body wash in the shower. i had no time to call down to have it refilled. also the bathroom lights wouldn't turn on and had to call front desk to figure out why.

2026-08-12 • via Nuitee
D
Diane • couple • us
7
Fairly clean, good location, full breakfast
Pros:

Staff was friendly and helpful. Zoe, in particular, helped us with some needs! Our room was clean and exactly what we needed.

Cons:

We made reservations there, in part, because they advertised having a Tesla charging station. We even requested that we be permitted time to use it and received an email acknowledging our request. Upon arrival and inquiring, we were told the chargers had not worked in months, maybe even a year. Very frustrating and disappointing!

2026-08-10 • via Nuitee
T
Tsuyoshi • extended_group • jp
3
領収書発行の依頼に対応してもらえず非常に残念。これが全て。
Pros:

チェックイン時の対応が良かった。アーリーチェックインに応じてくれた

Cons:

チェックアウト時の対応。紙の領収書を発行してもらえなかった。Eメールで10分後くらいに領収書を送ると言われ了承したが、結局いまだに送られてこない。何度もメッセージを送ったが返事もない。

2026-08-10 • via Nuitee
S
Sandy • solo_traveller • us
10
A great place to get a good night’s sleep.
Pros:

The room was spacious, the bed was comfortable and the staff was friendly.

2026-07-20 • via Nuitee
P
Patricia • solo_traveller • us
8
2026-07-16 • via Nuitee
L
Lashay • family_with_children • us
9
Very beautiful and calm stay
Pros:

The room was very spacious

Cons:

The tv is trash

2026-07-16 • via Nuitee
S
Sonya • couple • us
9
Beautiful property but needs better upkeep
Pros:

The Lobby area was beautiful when I initially entered. The front desk agent was very nice.

Cons:

The Lobby area although beautiful was not clean. There were dead bugs all over the floor leading to the dining area on one day. The floors of both elevators were nasty, there were spills in both that left a sticky residue that remained our entire stay. The hall on our floor had items on the floor that were there when we arrived and remained when we left.
It was a beautiful property but needs to be cleaned.

2026-07-14 • via Nuitee
S
Sheila • extended_group • us
8
2026-07-13 • via Nuitee
R
Riccardo • solo_traveller • us
9
2026-07-03 • via Nuitee
S
Shayera • family_with_children • us
1
I didn’t stay here
Pros:

I booked this hotel for my son‘s birthday of our arrival I was told that the pool was not working I no longer wanted to stay there because that was the reason of the pool however I booked through booking so I asked the front desk lady if I would be able to get a refund or a credit because the pool was not working she said I had to reach out to booking which idea booking representative spoke with the front desk staff and said I was OK to leave and that my reservation will be canceled. I do have proof that my reservation was canceled and if the cameras were to be ran back you will see that I did not stay at this hotel however I still had to pay. I was not refunded or compensated in any kind of way this is not fair

Cons:

I should have been refunded or compensated for not staying at the hotel I should not have been made to pay 300

2026-06-27 • via Nuitee
A
April • family_with_children • us
9
I would recommend this hotel as a great choice to stay.
Pros:

The breakfast is 12.99 per room but it was a great breakfast and had plenty of great seating to choose from. The pool was great. The laundry room which was a great value and convenient. The location of the hotel was nice in that we were a short distance to many restaurants and stores. The hotel rooms were very quiet and they had many people staying but we never heard anyone while we were in our room. The staff was very nice and friendly.

Cons:

The outside grounds needed some attention in that there were areas with pieces of debris/trash on the ground near the lobby.

2026-06-24 • via Nuitee
C
Christine • solo_traveller • us
9
Would stay there again.
Pros:

Comfortable beds, large rooms, good water pressure in shower, step in shower. Breakfast choices.

Cons:

Restaurant lacked staff so didn't eat there. Had to pay extra for breakfasts

2026-06-21 • via Nuitee