SpringHill Suites by Marriott Grand Rapids West

Hotels
•
SpringHill Suites
8.6 (405 reviews)
4274 Parkway Place , Grandville , US
+1 616-649-4733

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Good location
Cons:
Issues with breakfast quality
Minor room maintenance issues

Categories

Cleanliness
8.4
Many reviews mention the rooms are clean, but there were some issues with strong soap smell and flooding.
Service
9.4
Consistent praise for friendly and helpful staff in multiple reviews.
Location
8.9
Convenient location near the airport and quiet environment.
Room Quality
8.9
Generally good room quality with comfortable beds, but some minor issues reported.
Amenities
7.9
Breakfast options were criticized, and overpriced lobby items noted.
Value for Money
8.9
Overall considered a good deal for the services provided.
Food and Beverage
7.4
Breakfast quality was disappointing.
Overall Experience
9
Overall positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 08:39

Property Description

Modern Amenities and Convenient Location
Enjoy a comfortable stay at SpringHill Suites by Marriott Grand Rapids West, located just 14 km from Van Andel Arena. With free bikes, a fitness centre, and a shared lounge, this 3-star hotel offers modern amenities to enhance your stay.

Relaxing Features for Guests
Unwind by taking a dip in the indoor pool, or soak up the sun on the sun terrace. With a 24-hour front desk and free WiFi, we ensure your convenience and relaxation are our top priorities.

Business and Leisure Blend
Whether you're here for work or leisure, our hotel has something for everyone. Utilize the business centre for your work needs, and then head to the snack bar for a quick bite.

Book your stay at SpringHill Suites by Marriott Grand Rapids West and experience comfort and convenience like never before.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 405 reviews
Cleanliness: 8.4
Service: 9.4
Location: 8.9
Room Quality: 8.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
S
Sheri • family_with_children • us
10
Convenient, clean,quiet, nice free by breakfast
Pros:

Appreciated the flexibility of the manager who refunded me the last night charge when I had an unexpected change and had to leave early.

Cons:

Pool small and not aesthetically pleasant. But I wasn’t there for the pool. But would have been nice if it had a pretty pool to hang out at

2026-09-13 • via Nuitee
N
Nicole • couple • us
10
2026-09-08 • via Nuitee
A
Aileen • couple • us
10
Pros:

Large rooms. Family and pet friendly

2026-09-07 • via Nuitee
A
andrew • couple • us
10
2026-09-01 • via Nuitee
T
Theresa • couple • us
9
2026-08-28 • via Nuitee
A
ANNA • extended_group • es
9
2026-08-18 • via Nuitee
C
Cindy • solo_traveller • us
10
Great vacation!
Pros:

Good location, clean, courteous staff, quiet rooms, good breakfast. Excellent price!!!

Cons:

Not a fan of sliding bathroom door and bathroom door being so close to beds. Would prefer breakfast hours until 10:00 when on vacation. Keys did not work on 1st attempt. Worked fine after being reprogrammed.

2026-08-14 • via Nuitee
E
Ed • couple • us
7
Pros:

Breakfast was poor for a Marriot hotel

2026-08-12 • via Nuitee
E
Emily • family_with_children • us
10
2026-08-11 • via Nuitee
S
Steven • couple • us
10
Nice
Pros:

Nature around good location

2026-08-11 • via Nuitee
M
Maria • extended_group • us
9
2026-08-10 • via Nuitee
T
Tamara • couple • us
10
Pros:

Very nice and super clean!
Friendly and helpful staff😊

2026-08-09 • via Nuitee
S
SILVIA • couple • it
8
Pros:

Stanza
Enorme
Pulitissima

2026-08-09 • via Nuitee
J
Jordan • couple • us
10
2026-08-08 • via Nuitee
C
Catherine • extended_group • us
10
Nice place to stay.
Pros:

Clean and quiet

Cons:

I can’t eat eggs so breakfast was ok.

2026-08-07 • via Nuitee
A
Alexis • family_with_children • us
8
2026-08-06 • via Nuitee
M
Michele • couple • us
9
2026-08-06 • via Nuitee
S
Samantha • solo_traveller • us
9
Pros:

Breakfast and the large room size with comfortable beds.

Cons:

The pool was small and the bathroom door is frosted glass

2026-08-05 • via Nuitee
A
Atkinson • solo_traveller • us
10
Pros:

Very clean, comfy beds, conveniently located near the places I was visiting. Friendly service & a nice free breakfast.

Cons:

N.a.

2026-07-25 • via Nuitee
N
Nicole • family_with_children • us
4
Pros:

Clean bedding

Cons:

Parts of the air conditioner were left out on the floor and it was making a ticking noise she said to look at it we got back. It was put back together, and it was still making a ticking noise the entire time we were there I barely slept.
Bare min at breakfast and I asked for a bagel and they said no
Checked in around three and had to wait for a lady to speak with D about Maybe using that property for her club then she said my room wasn’t ready to wait and then a lady came in with 20 kids traveling with Wayne State University and she checked them into all of their rooms and then asked me if I could switch my room because mine wasn’t ready yet so I think I got to my room a half hour later lastly had we checked in a couple hours later we left to go do something and I told them that the I don’t know. Parts of the air conditioner were left out on the floor and it was making a ticking noise she said to look at it we got back. It was put back together, and it was still making a ticking noise the entire time we were there I barely slept.

2026-07-23 • via Nuitee