Melrose Hotel

Hotels
7.8 (3277 reviews)
92 Elandsgracht , Amsterdam , nl

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Clean and comfortable beds
Value for money
Cons:
Cleanliness issues
Bathroom privacy concerns
Noise from adjacent rooms

Categories

Cleanliness
6.88
Several comments mentioned cleanliness concerns, specifically the room not being super clean and some maintenance issues.
Service
8.35
Many reviews praised the staff's helpfulness and welcoming nature.
Location
8.89
Reviewers frequently highlighted the excellent location close to major attractions and public transport.
Room Quality
7.34
While many found the rooms clean and nice, there were notable complaints about the bathroom privacy and noise.
Amenities
7.37
Comments indicated basic amenities, with some requests for improvements, such as breakfast options.
Value for Money
7.83
Several guests indicated satisfaction with the pricing relative to the offerings, though some issues were mentioned.
Food and Beverage
7.38
Limited comments on food options, but the availability of coffee was noted positively.
Overall Experience
8.35
A strong overall sentiment of satisfaction from guests, especially regarding the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:32

Property Description

Central Location in Amsterdam
Melrose Hotel is perfectly situated in the heart of Amsterdam, just steps away from iconic attractions like Anne Frank House and Leidseplein. Within walking distance to Royal Palace Amsterdam, our 3-star hotel offers convenience and comfort for your stay in the vibrant city.

Comfortable and Well-Equipped Rooms
Experience a cozy stay in our air-conditioned rooms, each equipped with free WiFi and a private bathroom. Enjoy entertainment on a flat-screen TV with cable channels, and savor city views from selected rooms. With a kettle and a desk in every room, we ensure your comfort is a top priority.

Friendly Multilingual Staff and Nearby Attractions
Our reception staff fluent in English and Dutch are dedicated to providing exceptional service throughout your stay. Explore nearby landmarks like the Flower Market, Dam Square, and Rijksmuseum, all just a stone's throw away from Melrose Hotel.

Book now for an unforgettable stay at Melrose Hotel in Amsterdam City Centre.

Important information:

Please note that in case the room has been prepaid with a credit card, the same credit card needs to be present in order to check in and the city tax needs to be paid with the same credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3277 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.89
Room Quality: 7.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 7.38
Overall Experience: 8.35
S
Sophie • extended_group • gb
8
2026-05-30 • via Nuitee
E
ELLEN • couple • us
5
Great location very expensive
Pros:

Location

Cons:

Tiny rooms, small towels, no ice, few toiletries

2026-05-29 • via Nuitee
M
Moti Biton • solo_traveller • il
8
2026-05-28 • via Nuitee
M
Michael • extended_group • gb
8
2026-05-26 • via Nuitee
S
Sandra • couple • il
7
Pros:

מיקום מעולה

Cons:

חדר קטן וחשוך, מחיר גבוה מידי ביחס לתמורה

2026-05-25 • via Nuitee
A
AKSOY • family_with_children • tr
8
Pros:

Çalışanlar çok pozitifti. Tesis temizdi.

Cons:

Oda çok küçüktü. Tuvalet ve duş cam bölmeydi.

2026-05-23 • via Nuitee
J
Julie • couple • us
8
Basic Comfort
Pros:

Staff was very friendly and helpful. Room was quiet.

Cons:

Nowhere to hang anything in room or put suitcase. Lighting was poor.

2026-05-22 • via Nuitee
G
Gary • couple • au
10
Good location
Pros:

Location was great! Very secure! Staff were helpful , room was compact but had everything you needed and very quiet. Would definitely stay again

2026-05-20 • via Nuitee
D
David • couple • za
2
Worst experience - rooms were tiny and underground, no breakfast as advertised, so moved to another hotel after 2 nights
Cons:

Breakfast was advertised on their website but there was none!

We were put into 2 rooms at Melrose under the ground level, so there was no natural sunlight coming in. When we asked if we could be moved to a higher room as we were there for 7 nights, the reception staff were very unhelpful!

We left after 2 nights (were meant to be there for 7 nights) - moved to another hotel (Element hotel) 4 km’s away and the rooms there were 4 times the size of Melrose hotel rooms and breakfast was included in the price. The new hotel was offering a lot more therefore for the same price.

2026-05-16 • via Nuitee
4
413jenc • Family • Edmonton, Alberta
2
One Night Stay
Pros:

We stayed at the hotel for one night, May 13–14. Unfortunately, our experience at check-in was disappointing. When we entered with our carry-on luggage and backpacks, there were three staff members at the reception area. One greeted us briefly but did not offer assistance or ask if we had a reservation.

When I approached the desk and provided our passports, one staff member (Ali) answered a phone call while processing our check-in. Meanwhile, another staff member was assisting a different guest. The overall interaction felt unwelcoming and unprofessional.

We were asked to complete a form requesting personal information such as date of birth, place of birth, home address, email, and phone number. While some details may be required under local regulations, we felt the request for home address and other information was unnecessary since our passports already contain most identification details. The explanation provided did not feel clear or reassuring.

Overall, we found the front desk service to be unhelpful, and the experience did not meet our expectations. Considering the price we paid, we did not feel the stay was worth the value. The bathroom facilities and amenities were also below expectations. We hope management will improve staff hospitality and guest service in the future.

2026-05-15 • via Tripadvisor
K
Kjersti • couple • no
9
2026-05-14 • via Nuitee
D
Dustin • solo_traveller • us
9
Good location and value
Pros:

Location. Room size

Cons:

Frosted glass bathroom

2026-05-13 • via Nuitee
F
Felipe • solo_traveller • br
10
Adorei minha estadia no hotel. A equipe da recepção é incrîvel. Voltaria pra me hospedar novamente.
Pros:

Localização é incrível! Tem tudo por perto e dá pra fazer tudo a pé.

Cons:

Não tem café da manhã no hotel mas tem cafés, lanchonetes, restaurantes, bares e mercados na rua e por perto.

2026-05-13 • via Nuitee
M
Moussa • solo_traveller • ci
8
Pros:

J’ai vraiment aimé mon petit séjour. Juste que j’aurais souhaité faire le Check Out à 12h au lieu de 11h car je suis arrivé à 2H du matin, malheureusement le réceptionniste n’a pas accédé à la demande.

2026-05-12 • via Nuitee
K
Kardo • solo_traveller • de
5
2026-05-11 • via Nuitee
A
Alvaro • couple • co
5
Pros:

.

Cons:

.

2026-05-11 • via Nuitee
M
Marcelo • solo_traveller • ar
8
Pros:

La ubicación es muy buena y comoda

Cons:

Podría estar un poco mas limpio

2026-05-11 • via Nuitee
P
Patricia • couple • us
1
Booking.com charged me almost three times the rate when I arrived. Beware if you book a refundable room through Booking
2026-05-10 • via Nuitee
E
Eabha • extended_group • ie
10
2026-05-10 • via Nuitee
M
Mustafa • family_with_children • tr
8
Safe and close
Pros:

Very close to city center and attractions.

Cons:

Room is a bit small but great value for price. Feels safe and clean. Shower is semi transparent glass, not everyone may like it.

2026-05-10 • via Nuitee