West Hotel Sydney, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.7 (1602 reviews)
65 Sussex Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Room size
Breakfast options
Value for money

Categories

Cleanliness
8.26
Most reviews mention cleanliness; however, there were some comments regarding room size and softness of the bed.
Service
9.23
Many guests praised the friendliness and helpfulness of the staff, highlighting excellent service.
Location
9.27
Numerous reviewers noted the hotel’s prime location, especially near attractions like Darling Harbor.
Room Quality
8.22
Generally good feedback, but some comments suggest room size could be larger for the price.
Amenities
8.75
Amenities received mixed reviews; breakfast options were raised as a concern, but overall positive.
Value for Money
8.21
Comments mentioned mixed feelings about pricing versus services received.
Food and Beverage
8.76
Good feedback on the breakfast variety, but some guests requested more options.
Overall Experience
8.93
Overall positive experiences noted, with several guests expressing they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:37

Property Description

Luxurious Oasis in the Heart of Sydney

Elegant Design and Modern Amenities
Experience contemporary luxury at West Hotel Sydney, Curio Collection by Hilton. The hotel's open air garden Atrium offers a serene escape with lush greenery, while the Solander Bar serves a selection of premium beverages.

Comfortable Rooms and Suites
Unwind in stylish guest rooms equipped with a 49-inch TV, Bluetooth speakers, and a dedicated workspace. Upgrade to a suite for a separate lounge area, a lavish bathroom with a large bathtub, and complimentary slippers.

Gourmet Dining and Fitness Facilities
Indulge in locally sourced cuisine at Solander Dining or maintain your fitness routine at the on-site gym. With 24-hour room service, every need is catered to effortlessly.

Book now to immerse yourself in luxury at West Hotel Sydney, where sophistication meets comfort.

Important information:

Please note that there is a 2% surcharge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYD

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1602 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.93
N
Natalie • couple • au
8
Pros:

Perfect location, rooms were small but comfortable.

2026-05-30 • via Nuitee
L
Leah • couple • au
8
2026-05-29 • via Nuitee
B
Baker • solo_traveller • au
8
Pros:

Everything 😊

Cons:

Really busy on the streets to many people 😕

2026-05-29 • via Nuitee
G
Graham • couple • gb
10
2026-05-26 • via Nuitee
D
Diane • solo_traveller • au
9
Pros:

The location, the decor, the staff were friendly and helpful.

Cons:

The fridge was TINY. No room for anything but 2 small bottles of water and small individual milks.

2026-05-24 • via Nuitee
N
Natalie • couple • au
10
Amazing loved the place staff are brilliant breakfast was amazing and room was beautiful.
Pros:

Everything was very modern and well organised and designed.

Cons:

There is nothing to really go at besides maybe an upgrade on the tvs but other than that it’s amazing

2026-05-24 • via Nuitee
L
Loutfi • solo_traveller • au
10
2026-05-24 • via Nuitee
J
John • couple • au
8
Great location and room. Bit noisy with street noise in the evening
Pros:

Beautiful room. Central location. Huge bed

Cons:

The traffic noise outside was loud. One of the two lifts was out of order.

2026-05-24 • via Nuitee
S
Scott • solo_traveller • au
7
Pros:

Staff let us check in early
Clean and modern

Cons:

No ventilation unless you wanted the noisy a/c on
Breakfast spread was average at best

2026-05-24 • via Nuitee
J
James • couple • au
7
Pros:

Nice facilities and easy enough access

Cons:

No view from the room

2026-05-23 • via Nuitee
J
Jack • couple • au
10
Very good
Pros:

Very good

Cons:

No issues

2026-05-22 • via Nuitee
D
Denise • solo_traveller • au
6
Pros:

The room was clean. Nice bathroom. Staff were pleasant at reception, but less helpful during breakfast including long wait for coffee even when not busy.

Cons:

Room was small. Lots of street noise over the weekend overnight, including hooning cars. Room looked out over the street and car park on the other side. Dim lighting in the room.

2026-05-20 • via Nuitee
B
Brittany • solo_traveller • us
8
Decent stay for Sydney Prices
Pros:

Modern, clean, decent breakfast.

Cons:

Location was great.

2026-05-18 • via Nuitee
M
Martin • couple • au
10
2026-05-17 • via Nuitee
G
Goldi • solo_traveller • au
10
Pros:

Boutique and clean. Basic amenities provided

2026-05-15 • via Nuitee
J
Jason • solo_traveller • au
8
Pros:

Location and proximity to Barangaroo and King St Wharf.
Service, amenities and price was good.Had everything we needed.

Cons:

Parking is available but expensive compared to normal rates.

2026-05-15 • via Nuitee
M
Marney • couple • au
8
It was a comfortable stay.
Pros:

The design and location. Comfortable bed and nice velvet chairs gave it a lux feel. Early check-in and late check-out due to being an Honours member.

Cons:

It was too expensive for what you were getting (basically a room and no facilities apart from a gym and restaurant downstairs which was nice) that a Hilton would normally have. I asked reception for a comb and they said they would bring it up but forgot about it.

2026-05-13 • via Nuitee
I
Indyanna • couple • au
9
2026-05-13 • via Nuitee
Y
Yenifer • family_with_children • us
10
Perfect hotel & location
Pros:

The service was extremely good and the location is amazing !!!

Cons:

Nothing i like everything

2026-05-13 • via Nuitee
E
Elena • couple • au
9
Pros:

Very clean, stylish, great location

2026-05-11 • via Nuitee