Hotel America

Hotels
5.8 (34 reviews)
AVENIDA CAPITAO JOAQUIM PINHEIRO DO PRADO , Jacareí , BR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Breakfast was reasonable.
Cons:
Poor service
Dirty bathrooms
Rude staff
Unpleasant room conditions

Categories

Cleanliness
2.55
The bathroom and room were reported as dirty with bugs present.
Service
4.55
Service was described as poor, with rude staff.
Location
8.55
Location was not mentioned, assigned average rating.
Room Quality
4.55
Reported issues with cleanliness and dust in the room.
Amenities
8.55
No specific comments, rated average.
Value for Money
5.55
Not perceived as good value due to poor cleanliness and service.
Food and Beverage
7.55
Breakfast was mentioned as reasonable.
Overall Experience
4.55
Overall experience was poor due to cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:12

Property Description

Central Location and Comfortable Stay
Hotel America, situated in the heart of Jacareí town center, is a mere 100 meters from the iconic Matriz Church. Enjoy the convenience of a daily buffet breakfast, 24-hour reception, and cozy air-conditioned rooms.

Well-Equipped Rooms and Modern Amenities
Unwind in rooms featuring a private bathroom, TV, fan, and minibar. With complimentary WiFi and the option of on-site parking, your stay is made even more comfortable with bed linens and towels provided.

Entertainment and Convenience
Relax in the TV-room or catch up on work with the guest computer. Explore nearby attractions like Jacareí Shopping mall and easily access transportation hubs. Experience the best of Jacareí at Hotel America.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.8
Based on 34 reviews
Cleanliness: 2.55
Service: 4.55
Location: 8.55
Room Quality: 4.55
Amenities: 8.55
Value for Money: 5.55
Food and Beverage: 7.55
Overall Experience: 4.55
D
Diego • solo_traveller • br
1
2026-08-13 • via Nuitee
A
Andreia • solo_traveller • br
1
2026-07-01 • via Nuitee
H
Hugo • couple • br
3
2026-06-17 • via Nuitee
S
Santos • solo_traveller • br
8
Pros:

Local estratégico para outras cidades

Cons:

Café da manhã razoável. Poderia ter mais opções

2026-06-09 • via Nuitee
C
Camila Fernanda • family_with_children • br
1
2026-06-08 • via Nuitee
F
Felix • solo_traveller • br
1
Pros:

Nada

Cons:

Cama com madeira no colchão...mesmo que dormir no chão.
Cobertor fedido a mijo.
Barulho de conversas depois das 23:0]

2026-05-26 • via Nuitee
N
Nathan • family_with_children • br
10
Pros:

Equipe atenciosa, nada a reclamar

Cons:

Equipe preparada pra nós atender

2026-04-25 • via Nuitee
D
Denis • couple • br
8
2026-04-24 • via Nuitee
T
Thalia • family_with_children • br
4
2026-03-12 • via Nuitee
J
JORGE RODRIGO • family_with_children • br
2
2026-01-31 • via Nuitee
S
sergio luiz de macedo • solo_traveller • br
4
Preferia ter elogiado!!!!
Pros:

Apenas o café da manhã estava razoavel.

Cons:

Limpeza do Banheiro. Rejuntes (azulejos) sujos, Descarga com dificuldade de ser acionada, muito pernilongo, barata morta no banheiro (cheia de formiga). Janela do banheiro com dificuldade de ser fechada. No quarto um cobertor empoeirado, me fez espirrar muito. Triste.

2026-01-19 • via Nuitee
H
Hugo • family_with_children • br
3
2026-01-03 • via Nuitee
J
jessica • couple • br
6
2025-12-23 • via Nuitee
D
Davi • family_with_children • br
5
2025-10-22 • via Nuitee
J
Jéssica Fredes • family_with_children • br
4
2025-10-18 • via Nuitee
C
Cristiane Maria • family_with_children • br
1
Cons:

Atendimento péssimo, pessoa mal educada, quarto sujo
Roupa de cama suja, banheiro sujo tinha até número 2 na privada, Acabei ficando uma diária só e não teve reembolsoda outra diaria

2025-10-10 • via Nuitee
R
Rosa amelia • family_with_children • br
9
2025-07-29 • via Nuitee
P
Pandey • family with young children • br
10
It is very good, and I would like to thank to the hotel staff for making my stay memorable.
Pros:

Very supportive staff. Excellent location and very clean,

2024-06-07 • via Nuitee
N
NELSON
10
Muito bom atendimento
Pros:

Foi boa, só o café da manhã que não atentei na hora da reserva, e era pago por fora!

Mas foi erro meu que não vi!
Fique atento

2021-06-20 • via Nuitee
V
Verified traveler • self
8
Pros:

Equipe atenciosa. Apenas colocar algum ponto de referência, pois o gps joga para outro endereço.

2020-02-10 • via Nuitee