Mercure Singapore On Stevens

Hotels
Mercure
8.8 (3169 reviews)
Orchard District 28 Stevens Road, #01-02 Singapore - 257878 , Singapore , sg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location with shuttle bus service
Cons:
Long queues at check-in and checkout
Quality of breakfast food

Categories

Cleanliness
8.6
Rooms are clean but some are noted as tiny.
Service
9.7
Staff were consistently kind and attentive, with specific mentions of outstanding service.
Location
8.4
Location is a bit outside main attractions but has good transport options.
Room Quality
8.9
Rooms are spacious and comfortable.
Amenities
9.1
Nice pool and well-equipped gym.
Value for Money
8.9
Good rooms at good prices, possibly better in the past.
Food and Beverage
7.9
Breakfast quality was poor, with some dishes not fresh.
Overall Experience
8.9
Overall a positive experience with some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:02

Property Description

Luxurious Accommodations

Mercure Singapore On Stevens, located near the city's Central Business District, offers a luxurious stay in Singapore. Each room features a flat-screen TV, a kettle, and a private bathroom with complimentary toiletries.

Dining and Leisure Options

Indulge in a culinary journey with dining options from 14 in-house restaurants. Unwind by the outdoor swimming pool or stay active at the tennis court and health club. Guests can also enjoy a 20% discount on food and soft beverages during their stay.

Convenient Location and Services

Explore nearby attractions like Orchard Road, Singapore Botanic Gardens, and Marina Bay Sands with ease. With complimentary shuttle services to Orchard Road and a 24-hour front desk offering tour arrangements and concierge services, your stay at Mercure Singapore On Stevens will be both convenient and memorable.

Ready to experience luxury and convenience in Singapore? Book your stay at Mercure Singapore On Stevens now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3169 reviews
Cleanliness: 8.6
Service: 9.7
Location: 8.4
Room Quality: 8.9
Amenities: 9.1
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
S
Sushant solo_traveller pg
9
2026-07-25 via Nuitee
F
Francesco_f71 solo_traveller it
9
simple but practical and reliable accomodation, both got business and leisure
Pros:

Considering the current horrible value for money ratio in Singapore,
I found this basic hotel an excellent solution for my needs. Definitely better than some other, far more expensive hotels
Amenities in the room, tap with filtered water, complimentary drinks. Excellent bed and clean bathroom.
Not to mention that location is very ok
Even staff was kind and relatively responsive.

Cons:

Room was slightly small, basically same as Ibis.

2026-07-22 via Nuitee
N
Nancy couple us
10
2026-07-21 via Nuitee
S
Samantha couple au
7
Pros:

Roomy

Cons:

Nothing

2026-07-21 via Nuitee
B
Bin solo_traveller dk
6
2026-07-21 via Nuitee
A
Alam solo_traveller bd
7
2026-07-20 via Nuitee
A
adrie solo_traveller id
8
Pros:

Lokasi strategis

Cons:

Check in time nya butuh waktu lama

2026-07-18 via Nuitee
S
Siobhan solo_traveller gb
6
Short and hot
Pros:

The room

Cons:

The location and reception staff

2026-07-16 via Nuitee
L
Leslie solo_traveller au
9
2026-07-14 via Nuitee
S
sanjeev solo_traveller sg
7
2026-07-14 via Nuitee
J
Jane Musonda Zingani solo_traveller zm
7
Room
Cons:

when i arrived no one helped me with Luggage

2026-07-14 via Nuitee
安保 solo_traveller jp
10
Pros:

ロケーションが抜群によかった
どこへでも行きやすい

Cons:

お得感はないかも

2026-07-13 via Nuitee
A
Ahmed couple sa
9
2026-07-11 via Nuitee
O
Orphee solo_traveller be
8
2026-07-10 via Nuitee
R
Relax53258616569 Business
10
Excellent
Pros:

This hotel delivers an excellent overall experience, combining exceptional cleanliness, a welcoming atmosphere, and outstanding service. The rooms are spacious, comfortable, and well maintained, providing everything needed for a relaxing stay. Its convenient location offers easy access to nearby attractions, dining, shopping, and public transport, making it an ideal choice for both business and leisure travelers. Guests receive excellent value for money, with high-quality facilities and attentive, professional staff that consistently go above and beyond to ensure a pleasant visit. Despite its central location, the hotel maintains a peaceful environment with minimal noise, allowing for a restful night's sleep. Overall, this hotel excels across all key areas, that is cleanliness, atmosphere, location, rooms, value for money, noise level, and service, making it a highly recommended destination for a comfortable and memorable stay

2026-07-06 via Tripadvisor
A
Abdul Moiz solo_traveller pk
5
2026-07-05 via Nuitee
D
Dambani solo_traveller ng
10
2026-07-04 via Nuitee
D
diaryjeanb2024 Family
2
Worst Front Office/Customer Service
Pros:

I checked in my parents May 14 checked out May 18 2026. Front office double charged me! Ive been contacting the Hotels customer service and emailing them including Duty Manager. No one is reaching out!!

2026-07-02 via Tripadvisor
G
Gary solo_traveller it
9
Excellent, simple and professional. Great breakfast.
Pros:

I would just like to thank one particular member of staff - her name is 'Afika'. She was very helpful and very professional during a very busy check in time. An excellent member of staff! Thankyou!

2026-06-29 via Nuitee
C
Chan couple sg
10
2026-06-28 via Nuitee