Mercure Singapore On Stevens

Hotels
Mercure
8.8 (3116 reviews)
Orchard District 28 Stevens Road, #01-02 Singapore - 257878 , Singapore , sg

Children allowed

Facilities

Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location with shuttle bus service
Cons:
Long queues at check-in and checkout
Quality of breakfast food

Categories

Cleanliness
8.6
Rooms are clean but some are noted as tiny.
Service
9.7
Staff were consistently kind and attentive, with specific mentions of outstanding service.
Location
8.4
Location is a bit outside main attractions but has good transport options.
Room Quality
8.9
Rooms are spacious and comfortable.
Amenities
9.1
Nice pool and well-equipped gym.
Value for Money
8.9
Good rooms at good prices, possibly better in the past.
Food and Beverage
7.9
Breakfast quality was poor, with some dishes not fresh.
Overall Experience
8.9
Overall a positive experience with some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:02

Property Description

Luxurious Accommodations

Mercure Singapore On Stevens, located near the city's Central Business District, offers a luxurious stay in Singapore. Each room features a flat-screen TV, a kettle, and a private bathroom with complimentary toiletries.

Dining and Leisure Options

Indulge in a culinary journey with dining options from 14 in-house restaurants. Unwind by the outdoor swimming pool or stay active at the tennis court and health club. Guests can also enjoy a 20% discount on food and soft beverages during their stay.

Convenient Location and Services

Explore nearby attractions like Orchard Road, Singapore Botanic Gardens, and Marina Bay Sands with ease. With complimentary shuttle services to Orchard Road and a 24-hour front desk offering tour arrangements and concierge services, your stay at Mercure Singapore On Stevens will be both convenient and memorable.

Ready to experience luxury and convenience in Singapore? Book your stay at Mercure Singapore On Stevens now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3116 reviews
Cleanliness: 8.6
Service: 9.7
Location: 8.4
Room Quality: 8.9
Amenities: 9.1
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
S
Swan Hong solo_traveller nl
10
Comfortable hotel near Orchard
Pros:

Comfortable hotel close to Orchard Road. You can walk (15 min) or take the bus to Orchard. The room was nice
and comfortable. Quite spacious and a great shower. I did not have any breakfast as there are so many malls in
Orcahrd area to get food.

Cons:

nothing

2026-05-20 via Nuitee
D
Daan Botterman family_with_children be
8
2026-05-20 via Nuitee
W
Wai Wai solo_traveller gb
7
2026-05-19 via Nuitee
M
Masarakufa solo_traveller gm
7
Pros:

The friendly staffing

Cons:

Room is a bit small

2026-05-19 via Nuitee
F
Frank extended_group de
8
Gutes Stadthotel für einen kurzen Aufenthalt
Pros:

Das Hotel war insgesamt sehr sauber und gut ausgestattet. Besonders positiv hervorzuheben sind das gute Frühstück, die angenehme Klimaanlage sowie der Pool. Ein tolles Detail war auch der zusätzliche Wasserhahn im Badezimmer für Trinkwasser – sehr praktisch.

Cons:

Einziger kleiner Nachteil: Im Zimmer gab es kaum Möglichkeiten, Kleidung aufzuhängen oder ordentlich zu verstauen.

2026-05-18 via Nuitee
K
Koh couple sg
10
2026-05-14 via Nuitee
D
Dave couple nz
9
2026-05-13 via Nuitee
R
Romanzi Diana Mwaba Masuku extended_group zm
9
2026-05-13 via Nuitee
A
Aji family_with_children ae
5
Pros:

Rooms isnvery small.

2026-05-12 via Nuitee
P
Paul couple nz
10
2026-05-12 via Nuitee
C
Chee Chung solo_traveller sg
3
Double charged for my stay.
Cons:

I was charged twice for my stay. This was after I queried the staff about how they did not show me proof of the cancellation of the holding charge before making another transaction on my card.

2026-05-11 via Nuitee
M
Martha-jane couple nz
5
It was fine for an overnight stay. Location, amenities was below par.
Pros:

It was average.

Cons:

The strong smell in the foyer.

2026-05-11 via Nuitee
B
Beatrix couple gb
8
Pros:

Would absolutely stay again, has a pool (two, actually) and gym. Nice rooms, laundry facilities and a cafe opposite reception

2026-05-10 via Nuitee
M
MD Zahid Ibna couple bd
10
2026-05-10 via Nuitee
W
Wai Wai solo_traveller gb
7
2026-05-10 via Nuitee
D
Denny couple qa
5
2026-05-09 via Nuitee
D
Diana couple nz
10
2026-05-09 via Nuitee
H
Heidi couple au
8
Cons:

I would have liked more variety for GF
AND MORE FOOD WITHOUT GARLIC OR ONION or gluten.

2026-05-07 via Nuitee
J
Joanna solo_traveller au
8
Good hotel with good breakfast
Pros:

Good breakfast and friendly staff at the restaurant.
Shuttle service is a real bonus
7-eleven is only 20metres away which is quite handy
Option of 2x pools

Cons:

The fridge in the room was not cold/pointless to have a fridge since it felt the same temperature as the actual bedroom- no temperature thermostat in the fridge to adjust either.

Radio stations did not work on our TVs so could not listen to some music - staff could not fix

Not much space in bedroom to unpack

2026-05-07 via Nuitee
J
Julien family_with_children my
5
2026-05-06 via Nuitee