Original White Hart, Ringwood by Marston's Inns

Hotels
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Marston's Inns
7 (1049 reviews)
Market Place , Ringwood , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Cons:
Unclean rooms
Inconsistent service
Small room sizes

Categories

Cleanliness
4.75
Multiple complaints about unclean rooms and inadequate housekeeping.
Service
7.75
Positive remarks about staff being friendly and affable during issues.
Location
8.25
Convenient and good location for access to town and transport.
Room Quality
6.25
Rooms varied in size and comfort, with several noted issues.
Amenities
6.75
Some amenities were lacking (e.g. no secure area for luggage).
Value for Money
7.25
Generally good prices, although some felt rooms were overpriced for size.
Food and Beverage
8.25
Highly praised food options, including breakfast and pub food.
Overall Experience
6.75
A mixed experience with strong points but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:34

Property Description

Modern Accommodation with Old World Charm
Original White Hart by Martsons Inns seamlessly blends modern hotel amenities with the charm of a traditional inn. Enjoy free Wi-Fi in all en suite bedrooms and indulge in delicious meals at the cosy bar and restaurant.

Lively Atmosphere with Late-Night Entertainment
Experience the vibrant ambiance of our bar area with a late license until 02:00 on weekends. Dance to the tunes of our in-house DJs and make unforgettable memories during your stay.

Convenient Location for Leisure and Activities
Situated in Ringwood market town and close to New Forest National Park, our hotel is the perfect base for exploring the local shops, restaurants, and pubs. Take a short drive to Crane Valley Golf Club or enjoy fishing at the nearby River Avon and lakes.

Ready to experience the perfect blend of modern comfort and historic charm? Book your stay at Original White Hart by Martsons Inns now!

Important information:

Any damage you cause to our rooms will be charged

In severe cases you will be contacted by the Inn with regards to the damage caused. A breakdown of the charges can be provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 1049 reviews
Cleanliness: 4.75
Service: 7.75
Location: 8.25
Room Quality: 6.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 6.75
P
Paul • couple • gb
7
Decent room in an excellent location for visiting the area
Pros:

Good location, good bed, clean room.

Cons:

Very tired and in need of updating.

2026-05-30 • via Nuitee
L
Lesley • solo_traveller • gb
9
Needs modernisation.
Pros:

Central location. Ground floor room. Cleverly solved the issue of the shower curtain sticking to you. Large comfy bed with pristine white linen.

Cons:

Hanging facility in room which I bumped my shoulder on. Suggest a more sleek and modern facility that doesn't impede getting into bed.
Too much clutter on a small table along with tea & coffee making facilities. This could be a wall mounted unit which then frees up floor space.
Bedside lamps had no shades and types of bulbs did not match.

2026-05-28 • via Nuitee
A
Ann • family_with_children • gb
1
The lady scared my other two children screaming telling them she was going to ring the place. I felt like a criminal goi
Pros:

As I think everyone that is in Bournemouth is well aware of the traffic that was there day and night it was very hard to book a hotel. The whole of Bournemouth was booked out. I have a one year-old baby and I went to the door to my room and that was greeted by a man who said I was an hour late for checking and refuse me and turned me away with my baby from the door. I was left in the middle of Bournemouth with nowhere to go. I begged them please can you just give me my key? I’ve paid it did not say anything on the website that I had to be in for that time And he said read the small print and shut the door in my face with my baby in my arms.

Cons:

As I think everyone that is in Bournemouth is well aware of the traffic that was there day and night it was very hard to book a hotel. The whole of Bournemouth was booked out. I have a one year-old baby and I went to the door to my room and that was greeted by a man who said I was an hour late for checking and refuse me and turned me away with my baby from the door. I was left in the middle of Bournemouth with nowhere to go. I begged them please can you just give me my key? I’ve paid it did not say anything on the website that I had to be in for that time And he said he said read the small print and slam the door in my face

2026-05-27 • via Nuitee
H
Horsted • couple • gb
8
Pros:

Goid location for a base when playing local golf courses

Cons:

N/a

2026-05-24 • via Nuitee
J
Jim Parkin • family_with_children • de
5
The future of the hotel seems to hang in the balance as much as the condemned building adjoining it
Pros:

Bed comfort was a positive and the parking space being convenient and secure.

Cons:

Upkeep of the fixtures and furnishings was neglectful at best and borderline dangerous in the case of a bedside lamp that seemed to brighten or dim depending on what must have been undampened surges of power from its ancient socket arrangement

2026-05-20 • via Nuitee
J
Jeanette • couple • gb
7
It was fine for a weekend
Pros:

The location is perfect. Right in the town centre. Parking is very convenient

Cons:

The bedroom was very small but adequate. The staff weren't particularly friendly.

2026-05-19 • via Nuitee
P
Paul • couple • gb
8
We enjoyed the location and the history of the building.
Pros:

A simple room,but fine for what we needed. We liked that is was not in the main building. Your own frontdoor!
Lovely instant hot water from the tap in the basin.
Free parking!

Cons:

The shower was awkward to use and the plug for the basin did not work well. Wasting water.

2026-05-17 • via Nuitee
I
Isaac • solo_traveller • gb
10
2026-05-15 • via Nuitee
J
John • couple • gb
7
A nice place to stay. Just what we wanted at a price we wanted.
Pros:

Breakfast we had a light breakfast as requested.

2026-05-13 • via Nuitee
N
Neil • family_with_children • gb
8
2026-05-12 • via Nuitee
S
Stuart • solo_traveller • gb
5
Pros:

Room was clean. Breakfast was fine.

Cons:

Room was SMALL. We was expecting a bigger room based in the online pictures.
Bathroom was a small, and dated.

2026-05-05 • via Nuitee
D
Daniel • couple • gb
5
Needs a refurbishment!
Pros:

Good location.

Cons:

The pub / hotel looked very tired. The whole place needs a refurbishment. My room was very tiny and did not have air conditioning. It would be very hot in the summer!

2026-05-04 • via Nuitee
P
Penny • couple • gb
6
Reasonable value for money. Good location in the middle of Ringwood.
Pros:

Welcoming staff on arrival and later at the bar. Room was large, roomy and bed comfortable. Wardrobe difficult to access due to opening next to bed. Shower didn't work, but bath did. Good free parking.

Cons:

Menu restricted to thoroughly unhealthy food. Even the salads weren't a healthy option. Difficulty in finding any staff at breakfast time.

2026-05-02 • via Nuitee
D
Day • solo_traveller • gb
6
2026-05-02 • via Nuitee
A
Andrew • couple • gb
8
2026-04-27 • via Nuitee
E
Edwards • solo_traveller • gb
9
White Hart
Pros:

Friendly staff, Clean room, tea, coffee etc, quiet location

Cons:

Nothing to mention

2026-04-27 • via Nuitee
P
Peter • solo_traveller • gb
2
Pros:

Not much.

Cons:

Poor room, windows did fit, paint peeling off wood work. Stairs to room were rotten.

2026-04-27 • via Nuitee
R
Richard Mackrory • solo_traveller • gb
7
Everything OK
Pros:

Friendly staff.

Cons:

Nothing in particular

2026-04-24 • via Nuitee
C
Christine • couple • gb
7
Nice stay but spoiled a bit by silly things that could easily be fixed for very little cost and very little effort.
Pros:

Great location, staff were lovely, towels and linen were spotless, bed was comfortable. Nice to have kettle, milk tea and coffee in the room also had iron and hair dryer, shower gel and liquid soap.

Cons:

The rooms are shabby and very much in need of a refurbishment. My sash window opened a few inches then wouldn’t close. The corridor to the rooms had a disgusting smell that got worse as the day went on. We had to buy a sense and spray air freshener to mask the awful smell. The door panel on my wardrobe was hanging off . Two of the drawers had missing handles( they were inside the drawer ). The outside window ledge had layers of flaky white worn off paint and were almost rotten through. The ceiling light needed 2 bulbs replacing. All these things could have been easily rectified by an odd job man in a couple of hours but had obviously been ignored for ages as I had read the comments from other guests on bookings.com and trip advisor.

2026-04-23 • via Nuitee
A
Affra • solo_traveller • gb
8
2026-04-18 • via Nuitee