Original White Hart, Ringwood by Marston's Inns

Hotels
•
Marston's Inns
7 (1076 reviews)
Market Place , Ringwood , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Cons:
Unclean rooms
Inconsistent service
Small room sizes

Categories

Cleanliness
4.75
Multiple complaints about unclean rooms and inadequate housekeeping.
Service
7.75
Positive remarks about staff being friendly and affable during issues.
Location
8.25
Convenient and good location for access to town and transport.
Room Quality
6.25
Rooms varied in size and comfort, with several noted issues.
Amenities
6.75
Some amenities were lacking (e.g. no secure area for luggage).
Value for Money
7.25
Generally good prices, although some felt rooms were overpriced for size.
Food and Beverage
8.25
Highly praised food options, including breakfast and pub food.
Overall Experience
6.75
A mixed experience with strong points but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:34

Property Description

Modern Accommodation with Old World Charm
Original White Hart by Martsons Inns seamlessly blends modern hotel amenities with the charm of a traditional inn. Enjoy free Wi-Fi in all en suite bedrooms and indulge in delicious meals at the cosy bar and restaurant.

Lively Atmosphere with Late-Night Entertainment
Experience the vibrant ambiance of our bar area with a late license until 02:00 on weekends. Dance to the tunes of our in-house DJs and make unforgettable memories during your stay.

Convenient Location for Leisure and Activities
Situated in Ringwood market town and close to New Forest National Park, our hotel is the perfect base for exploring the local shops, restaurants, and pubs. Take a short drive to Crane Valley Golf Club or enjoy fishing at the nearby River Avon and lakes.

Ready to experience the perfect blend of modern comfort and historic charm? Book your stay at Original White Hart by Martsons Inns now!

Important information:

Any damage you cause to our rooms will be charged

In severe cases you will be contacted by the Inn with regards to the damage caused. A breakdown of the charges can be provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 1076 reviews
Cleanliness: 4.75
Service: 7.75
Location: 8.25
Room Quality: 6.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 6.75
J
Julie • solo_traveller • gb
8
Pros:

Good budget stay. I would book again for an overnight stay. Wifi, hot water, TV, gentleman behind the bar were friendly and helpful.

Cons:

Just needs freshening up a bit, decor, bath.

2026-07-10 • via Nuitee
G
George • couple • gb
9
Excellent location, good value and friendly staff
2026-07-10 • via Nuitee
D
Deborah • couple • gb
8
Lovely - we will come again when we’re next in the area.
Pros:

Staff exceptionally helpful.

Cons:

Didn’t bother us but the fabric of the building needs some maintenance.

2026-07-10 • via Nuitee
P
Paul • solo_traveller • gb
2
2026-07-09 • via Nuitee
H
Hodges • solo_traveller • gb
8
Not happy with booking.com
Pros:

Hotel staff very accommodating and welcoming great location

Cons:

The fact that booking .com offered and I exceped a room upgrade to which the hotel does not offer upgrades, as all standard rooms the same and then only family rooms, so paid for upgrade that does not exist ,so money taken on false pretence,very unhappy with booking .com.will not use again as this is ,to me a scam to take money on false pretence not at all happy with them,luckily hotel was pleasant experience.would book ourselves again direct.

2026-07-04 • via Nuitee
M
Mark • couple • gb
5
The location was the only benefit and we will not be returning
Pros:

The location was the only benefit!

Cons:

The room was very dusty especially the carpet and the wardrobe. Also when we bought booked in the one of the staff informed us we could not use their carpark until 2pm (we got there at 13.40) so had to wait!! This is not good customer care! Also I had to ask about the key location after their closing times as this also was not explained to us. Finally the temperature was very hot in the room, so had to leave all the windows open during the night, there was no fan given to us.

2026-07-04 • via Nuitee
J
john • family_with_children • gb
7
Pros:

Great location breakfast was good nice bar and staff were really helpful

Cons:

nothing to change the

2026-06-29 • via Nuitee
P
Phil Scott • solo_traveller • gb
1
Dont stay on a warm night
Pros:

Location was good

Cons:

Closed at 10pm and wasn't allowed to use bar facilities. Was told at breakfast it was too early for a glass of coke. Really hot in room with no fan and window partially opened as had screws in frame to stop it opening. Really poor night's sleep

2026-06-29 • via Nuitee
G
Gerlanda • extended_group • nl
6
2026-06-28 • via Nuitee
N
Nicola • solo_traveller • gb
6
Disappointed
Pros:

Location was great, bed was comfortable. Free parking for guests.

Cons:

The window frames in room were rotten, difficult to safely open windows. The toilet didn't flush well. Outside metal staircase to the room was steep and had damaged wooden handrail. Breakfast was not warm, croissant uncooked in the middle. We didn't feel it was worth what we paid for it and was the first time we've been disappointed with a property booked with Booking.com.

2026-06-24 • via Nuitee
R
Robin • solo_traveller • de
7
2026-06-24 • via Nuitee
M
malcolm • solo_traveller • gb
6
Pros:

Easy to use for traveling

Cons:

The place needs updating T L C . Very nice old building

2026-06-22 • via Nuitee
R
Rachel • solo_traveller • gb
7
Very good as always.
Cons:

Window wouldn't close and hot water wasn't working 😕 apart from that all good.

2026-06-20 • via Nuitee
A
Amanda • extended_group • ca
1
Don’t go there
Pros:

Nothing

Cons:

No food, bar closed early, one member of sraff rude and unhelpful. Manager awful. No hot water. Beer was off

2026-06-15 • via Nuitee
M
Mike • couple • gb
7
Comfy Bed and free car parking
Pros:

Really comfy bed and excellent Full English Breakfast. Free parking at the rear and the WiFi worked well

Cons:

I had booked the room on Booking.com and I always book a rate that includes breakfast but they still tried to charge me extra for the breakfast I had already paid for.

2026-06-14 • via Nuitee
R
Roderick • solo_traveller • gb
9
-
Pros:

Ok

Cons:

Ok

2026-06-13 • via Nuitee
M
Martin • couple • gb
8
2026-06-11 • via Nuitee
R
rebecca • family_with_children • gb
4
Disappointing
Pros:

Breakfast ok

Cons:

There was no hot water in the room

2026-06-09 • via Nuitee
M
Mirjana Andrea • couple • de
8
2026-06-02 • via Nuitee
J
Joerg • extended_group • de
8
2026-06-02 • via Nuitee