Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Excellent breakfast
Cons:
Cleanliness issues
Cold rooms
Overpriced

Categories

Cleanliness
7.66
Several reviews indicated issues with cleanliness, particularly with dirty rooms and unkempt conditions.
Service
9.13
The staff were consistently described as friendly and accommodating, providing good service.
Location
9.17
Reviews frequently praised the hotel's prime location and convenience.
Room Quality
7.62
Multiple complaints about room conditions, including cold temperatures and uncleanliness.
Amenities
8.15
Amenities were generally well-received, but there were issues with bed cleanliness.
Value for Money
7.11
Guests felt the hotel was overpriced given the quality of their experiences.
Food and Beverage
8.66
Positive comments regarding breakfast, though some found it lacking in certain areas.
Overall Experience
8.13
While there were several complaints, many guests had enjoyable stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Historic Location and Edwardian Style

The Crown and Mitre Hotel, nestled in the heart of Carlisle city centre, offers a charming stay surrounded by local historic attractions such as Carlisle Cathedral and Castle. Retaining its elegant Edwardian-style traits, the hotel provides a unique and nostalgic experience for guests.

Dining and Bar Experience

Indulge in exquisite dining at the on-site restaurant with a Table d’Hote Menu, open from 6pm to 9pm. For a more casual setting, the Mitre Bar offers a selection of drinks, wholesome dishes, and snacks from 12noon to 9.30pm, ensuring a delightful culinary experience throughout your stay.

Convenient Amenities

Stay connected with complimentary WiFi available throughout the hotel. Additionally, take advantage of the limited free car park located at the rear of the building, easily accessible via a separate postcode. With Carlisle Train station just a short 7 minutes' walk away, convenience meets comfort at the Crown & Mitre Hotel.

Book your stay now at the Crown and Mitre Hotel for an unforgettable experience in Carlisle!

Important information:

Please note SAT NAV CA3 8HB: this takes you to Blackfriars Street at the rear of the hotel.

Please be advised that payment will be taken on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 6301 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
H
Harry • extended_group • gb
10
2026-07-26 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-07-25 • via Nuitee
I
Ian • solo_traveller • gb
7
Good value for money
Pros:

Situated central to town centre, very pleasant staff at breakfast

Cons:

Not able to eat in the evening

2026-07-25 • via Nuitee
P
Peter • solo_traveller • gb
9
Well worth considering if you want to stay in central Carlisle.
Pros:

Location, price and free eV charger

Cons:

Shower in room 304 didn't really work so had a bath instead.

2026-07-25 • via Nuitee
I
Ian Hanley • couple • gb
10
Centrally located hotel
Pros:

Lovely club room, glad we upgraded. Nice and spacious with lovely bathroom.

2026-07-25 • via Nuitee
J
Joanne • couple • gb
6
Great staff, nice hotel. But expect no sleep because of the screaming seagulls
Pros:

Great location, staff super friendly and helpful especially when it came to parking in the small car park

Cons:

That our room led out to the roof where the seagulls screamed all through the night - we didn’t get a wink of sleep because of it. It was really frustrating. I know the hotel can’t help it but I’d ask for a room on the outer side of the hotel and not where the seagulls are on the inside if that makes sense. There is a large flat roof area where they seem to congregate at night and our window opened right up onto it!!

2026-07-25 • via Nuitee
S
susan • solo_traveller • gb
10
2026-07-25 • via Nuitee
B
Brown • couple • gb
10
Excellent, highly recommend a stay here.
Pros:

We had the club room, It was a lot larger than expected, very spacious, clean with robes and slippers provided. The bather had a bath as well as a power shower which was superb. There was a large selection to choose from for Breakfast, we had full English modernised to our preference. Nothing too much trouble Staff were friend and polite and extremely helpful. Bar was parked behind locked gates. The Location was right in the centre of town, just perfect for getting about. We shall be staying again next time for longer, as Carlisle has plenty to offer.

Cons:

Nothing could have been any better for us.

2026-07-25 • via Nuitee
A
Andrew • solo_traveller • gb
7
Pros:

Great location beautiful historic building

Cons:

Needs more TLC

2026-07-25 • via Nuitee
1
190nellac • Couples • Liverpool, Merseyside, England
10
Lovely Edwardian hotel
Pros:

We stayed here for 3 nights so we could meet up with relatives
Hotel dates back to 1905. We booked a club room. King size bed, tv, bath and overhead shower, couch , desk and chairs.

Staff were friendly except 1 girl in bar who bever said a worth other than we dont serve pineapple juice.

Breakfast buffet style and separate menu was excellent as were the waiter/waitresses.

Breakfast is extra. About £11.50 pp a day.

Hotel has a pool and lounge

All the shops are less than 1 minute away and lots of them. Their are bars and cafes

Only criticism No fridge in room

2026-07-24 • via Tripadvisor
M
Moxon • solo_traveller • gb
7
Nice place I would stay again
Pros:

Nice place staff were very attentive

Cons:

Room a bit stuffy

2026-07-24 • via Nuitee
K
Karen • solo_traveller • gb
8
Pros:

The location and the staff were excellent.
Helpful and friendly.

Cons:

I only stayed in night.. definitely longer next time.

2026-07-24 • via Nuitee
J
Janet • couple • gb
9
Great location for walking Hadrains’s wall, room clean and tidy with a brilliant breakfast in a fab location
Pros:

Location and breakfast had the most friendly lady at breakfast

Cons:

Room very small

2026-07-24 • via Nuitee
M
Mathieu • solo_traveller • fr
8
2026-07-24 • via Nuitee
A
Anthony Levine • solo_traveller • gb
10
2026-07-24 • via Nuitee
P
Paul • solo_traveller • gb
10
Great - would stay again
Pros:

Having just walked the Cumbria way (solo), I couldn’t have asked for a better place to stay. The single bed was plenty big enough, the room was clean and functional, and the swimming pool and jacuzzi was perfect to relax the muscles.

Cons:

Nothing - grand entrance, excellent staff, and great value for money (would I rather stay in a soulless budget chain hotel?).

2026-07-24 • via Nuitee
G
Gordon • couple • gb
9
Clean, comfortable and would use again.
Pros:

Very central location near railway station. Secure car park small but other paid parking nearby.
Breakfast had good choice. Meal in bar was value for money.

Cons:

£15 per night for the fog and not even a dog biscuit in the room
Cheaper booking direct.

2026-07-24 • via Nuitee
C
Christina • couple • gb
7
2026-07-24 • via Nuitee
Q
Q2022APjoanneg • Family
10
Great ancestry visit
Pros:

Location was great, close to the castle and museum.
Whilst dacor was dated obviously it's rich in heritage so was fantastic. Rooms were small and only negative was no little refrigerator or air con.
Staff were amazing, and dining for breakfast and dinner was really yummy and good value for money. Would definitely recommend

2026-07-23 • via Tripadvisor
S
Steven • solo_traveller • gb
9
Pros:

Helpful and friendly staff.
Brilliant shower.
Close to the railway station and city centre.
Very clean rooms.

Cons:

I didn't try the breakfast.

2026-07-23 • via Nuitee