Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Excellent breakfast
Cons:
Cleanliness issues
Cold rooms
Overpriced

Categories

Cleanliness
7.66
Several reviews indicated issues with cleanliness, particularly with dirty rooms and unkempt conditions.
Service
9.13
The staff were consistently described as friendly and accommodating, providing good service.
Location
9.17
Reviews frequently praised the hotel's prime location and convenience.
Room Quality
7.62
Multiple complaints about room conditions, including cold temperatures and uncleanliness.
Amenities
8.15
Amenities were generally well-received, but there were issues with bed cleanliness.
Value for Money
7.11
Guests felt the hotel was overpriced given the quality of their experiences.
Food and Beverage
8.66
Positive comments regarding breakfast, though some found it lacking in certain areas.
Overall Experience
8.13
While there were several complaints, many guests had enjoyable stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Historic Location and Edwardian Style

The Crown and Mitre Hotel, nestled in the heart of Carlisle city centre, offers a charming stay surrounded by local historic attractions such as Carlisle Cathedral and Castle. Retaining its elegant Edwardian-style traits, the hotel provides a unique and nostalgic experience for guests.

Dining and Bar Experience

Indulge in exquisite dining at the on-site restaurant with a Table d’Hote Menu, open from 6pm to 9pm. For a more casual setting, the Mitre Bar offers a selection of drinks, wholesome dishes, and snacks from 12noon to 9.30pm, ensuring a delightful culinary experience throughout your stay.

Convenient Amenities

Stay connected with complimentary WiFi available throughout the hotel. Additionally, take advantage of the limited free car park located at the rear of the building, easily accessible via a separate postcode. With Carlisle Train station just a short 7 minutes' walk away, convenience meets comfort at the Crown & Mitre Hotel.

Book your stay now at the Crown and Mitre Hotel for an unforgettable experience in Carlisle!

Important information:

Please note SAT NAV CA3 8HB: this takes you to Blackfriars Street at the rear of the hotel.

Please be advised that payment will be taken on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAX

Location

Guest Reviews

8.2
Based on 6543 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
G
Groovybluebird • solo_traveller • gb
9
Excellent location
Pros:

Over all appearance of the hotel, it's location and the friendly staff all great. Some minor items showing their age, floor tiles in the bathroom, shower curtain rail and the wardrobe upper trim. It was all clean and in good over all repair for it's age ... we would stay again 🙂

Cons:

Just the 3 items mentioned above, wardrobe trim, bathroom floor tiles which were cracked, and shower curtain rail which was rusty.

2026-09-19 • via Nuitee
M
Margaret • extended_group • gb
7
We had a lovely stay, staff were very helpful, hotel location is first class and we would be more th
Pros:

Room was clean and comfortable
Location was excellent
Breakfast was excellent and staff serving breakfast were very welcoming, friendly, and helpful.

Cons:

Nothing, hotel looks it liked needs some refurbishment in some area.

2026-09-19 • via Nuitee
R
Rory • solo_traveller • gb
8
2026-09-19 • via Nuitee
J
John • couple • gb
10
2026-09-19 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

Central location

Cons:

Would have preferred to have been in the main hotel and not the annex.

2026-09-19 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-09-19 • via Nuitee
A
Alexzandra • solo_traveller • gb
10
Enroute but better than any other enroute stays on same. Route
Pros:

Everything.. stunning with. Extremely heloff staff

2026-09-19 • via Nuitee
S
Sharon • couple • gb
8
Will stay again at the crown & mitre
Pros:

Location was perfect from train station 5mins…. Shopping centre close, close to bars & restaurants

Cons:

Lovely old building & very friendly helpful staff

2026-09-19 • via Nuitee
J
Judy • solo_traveller • gb
9
Pros:

Excellent position, great staff.

2026-09-18 • via Nuitee
G
Gillian • extended_group • gb
8
Excellent stay
Pros:

Ideal location

Cons:

Car parking

2026-09-18 • via Nuitee
J
Jenni • extended_group • nz
9
Pros:

The location was right in the heart of the old area.

Cons:

We were quoted $12.50 for the laundry and were then charged $15.

2026-09-18 • via Nuitee
S
Stephen • couple • au
9
Nice hotel with parking in a good location
Pros:

Good location, free parking and great historic connections. Easy walking to both the castle and city centre

2026-09-18 • via Nuitee
H
Helen Louise • solo_traveller • gb
10
Excellent Hotel and location
Pros:

Location, room was lovely, the breakfast was good too

2026-09-17 • via Nuitee
G
Gavin • solo_traveller • gb
1
Pros:

Room was fullnof wasps

2026-09-17 • via Nuitee
S
Stephen • solo_traveller • gb
1
Noisy
Cons:

The was so noisy with no sound insulation from the corridor or bangs from other doors and the windows kept no noise out especially the bell from the nearby building chiming on the hour. Horrendous.

2026-09-17 • via Nuitee
J
Jane • couple • gb
10
Great
Pros:

The breakfast was great couldn’t fault it
And the host at breakfast think she was Scottish
Excellent very attentive

Cons:

Location is excellent

2026-09-17 • via Nuitee
K
Karen • couple • gb
8
Good, it ticked all the boxes for convenience and value for money
Pros:

Very grand and great location. Very nice and generous breakfast with friendly staff. Free carpark.

Cons:

The bedroom in the annexe was a bit small especially getting out of bed on one side.

2026-09-17 • via Nuitee
C
Chardon • solo_traveller • fr
8
Excellent town centre choicd with free car parking.
Pros:

Well situated hotel with plenty of amenities. Free car park is a bonus.

2026-09-17 • via Nuitee
P
Patricia • couple • ie
10
2026-09-17 • via Nuitee
M
Martyn • couple • gb
8
Pros:

staff and location

2026-09-17 • via Nuitee