Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice facilities
Excellent breakfast
Cons:
Cleanliness issues
Cold rooms
Overpriced

Categories

Cleanliness
7.66
Several reviews indicated issues with cleanliness, particularly with dirty rooms and unkempt conditions.
Service
9.13
The staff were consistently described as friendly and accommodating, providing good service.
Location
9.17
Reviews frequently praised the hotel's prime location and convenience.
Room Quality
7.62
Multiple complaints about room conditions, including cold temperatures and uncleanliness.
Amenities
8.15
Amenities were generally well-received, but there were issues with bed cleanliness.
Value for Money
7.11
Guests felt the hotel was overpriced given the quality of their experiences.
Food and Beverage
8.66
Positive comments regarding breakfast, though some found it lacking in certain areas.
Overall Experience
8.13
While there were several complaints, many guests had enjoyable stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:44

Property Description

Historic Location and Edwardian Style

The Crown and Mitre Hotel, nestled in the heart of Carlisle city centre, offers a charming stay surrounded by local historic attractions such as Carlisle Cathedral and Castle. Retaining its elegant Edwardian-style traits, the hotel provides a unique and nostalgic experience for guests.

Dining and Bar Experience

Indulge in exquisite dining at the on-site restaurant with a Table d’Hote Menu, open from 6pm to 9pm. For a more casual setting, the Mitre Bar offers a selection of drinks, wholesome dishes, and snacks from 12noon to 9.30pm, ensuring a delightful culinary experience throughout your stay.

Convenient Amenities

Stay connected with complimentary WiFi available throughout the hotel. Additionally, take advantage of the limited free car park located at the rear of the building, easily accessible via a separate postcode. With Carlisle Train station just a short 7 minutes' walk away, convenience meets comfort at the Crown & Mitre Hotel.

Book your stay now at the Crown and Mitre Hotel for an unforgettable experience in Carlisle!

Important information:

Please note SAT NAV CA3 8HB: this takes you to Blackfriars Street at the rear of the hotel.

Please be advised that payment will be taken on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 6157 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.13
M
Maureen • solo_traveller • gb
10
2026-07-11 • via Nuitee
A
Alison • couple • gb
9
2026-07-11 • via Nuitee
A
Alison • solo_traveller • gb
9
Value for money
Pros:

Excellent location everything on your doorstep

Cons:

Couldn't fault anything for the price

2026-07-11 • via Nuitee
N
Norma • solo_traveller • gb
1
2026-07-10 • via Nuitee
N
Natalia • solo_traveller • es
8
Pros:

La ubicación, la amplitud de las habitaciones

2026-07-10 • via Nuitee
R
Richard • solo_traveller • au
10
The Best Hotel in Carlisle
Pros:

Centrally located, this Edwardian hotel is big, spacious and classy. Located in the main plaza, ots a stone's throw from supermarkets, shops, cafes, restaurants, pubs, the Castle and Museum, and the bus and train stations.
They have a 12 metre indoor pool, just big enough for an ocean swimmer like me to stretch my muscles in after a long walk on Hadrian's Wall.
The bedroom was spacious and looked out over the plaza. Comfy bed!

Cons:

The musty smell in the restaurant, so ate out.

2026-07-10 • via Nuitee
L
Lynn • couple • gb
9
Pros:

Central location and comfortable room.

2026-07-10 • via Nuitee
C
Carol • solo_traveller • gb
3
Pros:

It was on a good location

Cons:

The lift was filthy
Room was not clean
Wardrobe was a mess. Iron full of water and messy
Bed throw and cushion dirty and carpet badly stained
Shower and bath awful
Staff were not welcoming
I walked miles to my room courtesy or reception and no guidance
Housekeeping team put clean linen with no bag straight onto the carpet where people walked by with suitcases
Very dated room

2026-07-10 • via Nuitee
L
Lee • solo_traveller • gb
10
Great service and a great nights sleep. Perfect
Pros:

Stay her every year to run The Wall ultramarathon

Great location, lovely staff, great rooms.

Cons:

Nothing to complain about

2026-07-10 • via Nuitee
E
Elloise • couple • gb
5
Poor start and tiny cramped hot room
Pros:

Location convenient in the town centre, near shops.

Cons:

Room was tiny, far to small.
Rude woman finally answered intercom for parking at the back of the hotel and was very curt and rude and said she would let me in soon.... 10 minutes later I was still waiting and had to walk all the way around on foot to the front of the hotel and ask reception to open the car park gates at the back. The 2 ladies on reception seemed nice, though neither knew who was 'manning the parking intercom and who left me stood waiting for 10 mins and NEVER did let me in.

2026-07-09 • via Nuitee
S
Shepherd • solo_traveller • gb
8
2026-07-09 • via Nuitee
H
Henderson • couple • gb
9
Pros:

Excellent central location with parking!

2026-07-09 • via Nuitee
L
Lesley • couple • gb
7
2026-07-08 • via Nuitee
J
Jon • couple • gb
5
Well located but could do with a massive upgrade
Pros:

Good location and own parking included

Cons:

Our dated lacked modern sockets and the room set up for a family with cot took space the adjoining room did not allow much sound privacy

2026-07-08 • via Nuitee
F
Freya • extended_group • gb
8
2026-07-08 • via Nuitee
S
steven • solo_traveller • gb
9
Most pleasant stay
Pros:

Location excellent.
Hotel very clean
Really good English breakfast
Would definitely stay here again.
Close enough to railway station to walk.
Staff very helpful and pleasant.

Cons:

All was good.
Thanks

2026-07-08 • via Nuitee
C
Carrie • couple • id
7
2026-07-08 • via Nuitee
M
Marian • solo_traveller • nz
7
Pros:

Location.
The buildings architecture.
Lovely staff.

Cons:

The honey dew all over our car while parked in your car park.

2026-07-08 • via Nuitee
S
Scott • couple • gb
7
Some thing ok some really bad
Pros:

Room was nice the hotel is nice the location is fantastic

Cons:

Some of the staff were a bit frosty
The breakfast was shocking
Cereal was readily available when we went to go up for hot food it was slim pickings and some items weren’t there. We had finished and gone before our tea and toast come.
So all in all I payed all that money for a bowl of cereal and a glass of juice

2026-07-08 • via Nuitee
J
James • couple • gb
9
good hotel in excellent location
Pros:

Really excellent location close to shopping centre, cathedral and castle. Very nice room on third floor bu a lift was available

Cons:

Nothing to dislike.

2026-07-07 • via Nuitee