Renaissance Saint Elm Dallas Downtown Hotel

Hotels
Renaissance Hotels & Resorts
8.6 (378 reviews)
1907 Elm Street , Dallas , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Great location
Cons:
Limited breakfast options
Average room amenities
Inconsistent service at check-in

Categories

Cleanliness
8.93
The establishment is very clean, which contributes positively to the overall impression.
Service
9.1
Staff were super friendly and helpful, enhancing the guest experience.
Location
9.24
Ideal location in the heart of Dallas, making it convenient for guests.
Room Quality
8.39
Rooms are equipped with standard amenities; some guests felt they lacked uniqueness.
Amenities
7.92
Breakfast options were disappointing and didn't meet expectations.
Value for Money
8.38
Fair pricing considering the location, though some felt it was average for a 4-star.
Food and Beverage
7.93
Breakfast offerings are minimal and below expectations for the price.
Overall Experience
8.9
Overall a pleasant stay, though some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:46

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and comfortable bedding at Renaissance Saint Elm Dallas Downtown Hotel. Enjoy free WiFi and unwind in the shared lounge after a day of exploring Dallas.

Wellness and Dining
Maintain your fitness routine at the on-site fitness centre and treat yourself to American delicacies at the hotel restaurant. Sip on refreshing cocktails at the bar and socialize in a vibrant atmosphere.

Prime Location
Located near popular attractions like the Dallas World Aquarium and Sixth Floor Museum, our hotel offers convenience for exploring the city. With a 24-hour front desk and attentive staff, your stay will be seamless. Book now for an unforgettable experience at Renaissance Saint Elm Dallas Downtown Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 46 per day.

Location

Guest Reviews

8.6
Based on 378 reviews
Cleanliness: 8.93
Service: 9.1
Location: 9.24
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
S
Saul couple us
10
2026-05-20 via Nuitee
F
Floridakicks Couples Neptune Beach, Florida
10
Lovely hotel
Pros:

Gorgeous hotel inside and out. Location can’t be beat if you’re going to a show at the Majestic Theater. Staff very nice and helpful. Rooms were top notch.

2026-04-21 via Tripadvisor
B
Bruna couple br
10
Não sou de avaliar minhas estadias, mas dessa vez decidi avaliara porque o atendimento dos funcionários do hotel foi imp
Pros:

Do atendimento dos funcionários

Cons:

Não tem nada que eu não tenha gostado

2026-04-20 via Nuitee
A
alvaropG4307NF Friends getaway
10
Maya is awesome
Pros:

First time staying at a hotel . And Maya was amazing . Was very patient and explained our charges so well ! She’s amazing !

2026-04-11 via Tripadvisor
D
deannar489 Family
10
Incredible Service!!
Pros:

The service was by far the best I have ever received at a hotel. The staff did everything they could to answer my questions and help me feel welcome and comfortable. Shout out to the bartender who offered to walk with me two blocks to meet up with family in the big city and the daytime concierge who helped me get ready for a family wedding, a pair of scissors, a sewing kit and some extra items to enjoy during my stay.

2026-03-30 via Tripadvisor
8
840carriez Couples
10
Nice hotel and great location
Pros:

great location, easy to walk to most of famous spots

2026-03-28 via Tripadvisor
3
357calebm Business
10
Good Stay
Pros:

Located in Downtown next to parks and restaurants. Rooms are very modern with throw back vinyl music players.

2026-03-26 via Tripadvisor
L
Lesley couple au
9
Hotel was in a great location and all of the staff were exceptional. Maya in reception was fabulous.
Pros:

Love the art deco vibe and beautiful large room

Cons:

The only negative was the luke warm temperature of the shower.

2026-03-23 via Nuitee
J
juliedT3699RY Friends getaway
10
Walk to the Majestic Theatre
Pros:

Walk to the Majestic Theatre- so easy! Beautiful historic hotel!!

2026-03-20 via Tripadvisor
M
mickpI8923EZ Family
10
Excellent dining and beautiful hotel with all of the amenities
Pros:

Amenities are amazing. Staff is super friendly and very helpful. The food at Tuassanti is absolutely to die for. Even my 13 yr old loved it and the service was exceptional. Will definitely recommend and stay there again.

2026-03-20 via Tripadvisor
N
Nancy couple us
10
Pros:

We loved that they had a record players and three great lp’s we had never heard before. We also loved the location; right next door to The Majestic theater and within walking distance to some great restaurants. Super quiet, clean and comfy!

2026-03-20 via Nuitee
T
Tourist58360931125 Solo travel
10
Dallas
Pros:

Fantastic hotel , fantastic front desk staff, love the records and record player in room. Will return

2026-03-17 via Tripadvisor
C
Cruiser37709506653 Business
10
Fantastic hotel with cool vibes and amazing service
Pros:

The service from the front desk to the bar was amazing. The woman who checked me in went above to make sure I had a pleasant experience.

2026-03-16 via Tripadvisor
H
H923MJdanar Couples
10
Great hotel
Pros:

Beautiful, clean hotel. Loved the vinyl records - a great way to relax at the end of a day spent exploring the neighborhood.
Very friendly and helpful staff; Stephanie was THE BEST!

2026-03-16 via Tripadvisor
B
B3362SRnicholasa Family Fort Myers, Florida
10
Hip hotel - The Elm
Pros:

Well located, close to the arts district. Older building with retro vibe.

2026-03-16 via Tripadvisor
P
Paul couple us
8
Very satisfied with the room and location of the hotel
Pros:

I love the location, several places to go and eat and have a drink, staff was nice and attentive. We love the restroom and the high-quality soaps that were provided in the shower. The room was decorated perfect the fridge and bar area were so classy.

Cons:

Not much to complain about, only thing is, we got there an hour after check-in and it was very busy. Our room wasn’t ready so we had to take a different option room, which was still great, but the TV would not turn on, not sure what the issue was and the record player in the room wasn’t working correctly. It might’ve needed a new needle or something.

2026-03-16 via Nuitee
L
leahbD8574YG Couples
10
Wonderful hotel in the heart of downtown
Pros:

Friendly,efficient and excellent! Everyone working there was always ready to help. Beautiful interior,great location and the record player in the room with album library was so nice.

2026-03-14 via Tripadvisor
1
190allim Business
10
Beautiful and comfortable experience
Pros:

The Renaissance is beautiful, clean, and has super friendly staff. The location is nice and the valet are some of the nicest and fastest in the downtown area. Alejandro was very responsive and nice, grabbing my car quickly at early morning hours so I could go to work on time. The front desk staff are all kind and accommodating.

2026-03-13 via Tripadvisor
R
rickrS3736HF Family
10
The Best Hotel in Downtown Dallas
Pros:

Love the turntable and records! That was the reason I chose the hotel! The valets and front desk were top shelf! A+ customer service!

2026-03-08 via Tripadvisor
T
Teutonflyer Business Franklin, Wisconsin
2
Worst night sleep EVER
Pros:

The lobby looks swanky. Music TOO loud, The room is SOOO noisy (lots of noise from street, there are theaters and music venues near by) and the hallway has tiled floors. HUGE room, but only indirect lighting - none of the lamps over the tables worked. The TV is on a wall in a 90 degree angle to the bed... not comfy to watch TV in bed, and the chairs are torture devices , not suitable to watch TV either. Bathroom is HUGE, and has very cold tile floor, and only one bathmat ?
Worst night sleep EVER.
Not suitable for business travelers, unless you want to feel hip and cool... Not meeting expectations for a Renaissance branded hotel.

2026-03-06 via Tripadvisor